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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Concierge service
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Luxurious Stay Near State Capitol
Modern Amenities: Enjoy free shuttle service, iPod docking stations, and complimentary WiFi in every room at the Hilton Capitol Center. Relax with a flat-screen TV, coffee maker, refrigerator, and ironing facilities.
Recreational Facilities: Unwind at the outdoor pool or maintain your fitness routine at the on-site gym, all while soaking in picturesque views of the Mississippi River.
Culinary Delights: Indulge in Cajun cuisine at the renowned Kingfish Restaurant without leaving the hotel premises.
Experience the perfect blend of comfort and convenience at the Hilton Capitol Center Baton Rouge. Book now for an unforgettable stay!
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Clean and friendly
Tv did not work
The two men that helped us in and out with our luggage were very sweet and helpful. The room itself was nice but hasn’t been updated in awhile.
We specified we wanted a river view room. Which technically they did give us. Our room faced the river. However, they put us on the 3rd floor and our only “view” was the pool. Our curtains didn’t close all the way so we had to worry about the people out by the pool seeing inside. They had us surrounded by families with small children who decided to let the kids scream and play in the hallways like they were the only guests in the hotel. We called 2x’s to complain and still had to listen to kids all night. And they were back at it early this morning. When we checked out it took over 30 minutes for them to retrieve our car. For what we paid for the room I was expecting a much more enjoyable stay.
Car valet staff good and willing service
Poor unhelpful reception staff. Had to prompt three times with help with safe. Poor breakfast staff - unavailable most times. Dirty stained chairs in room and reception
Nothing!
No running water in shower, bedroom smelled like pet urine, breakfast was absolutely awful (eggs cold, French toast stale, juices out of date) valet didn’t help with luggage out of the car nor when we left and hotel general parking was limited and expensive.
Based on the severe allergies and persistent asthma signs I developed while staying here for a conference, the musty odor and old, gross carpets everywhere, I suspect this hotel has a serious mold problem. Don’t stay here if you are allergic to mold. I’m also pretty sure I could see mold growing in the stuffing of the comforter they gave me.
We were pretty unhappy with the lack of hospitality offered by the staff. We wish the staff had been more accomodating to simple requests but it seems asking for small things was a larger burden.
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The surprise fee when you check. Online it says none price then when you go to check in its say another if there is going to be a booking fee it needs to say thay when you book
The whole experience.
Nothing
Quite and clean
Can’t complain
I loved this hotel only thing the housekeepers wasn’t doing they job they are mean and nice people there
I normally don’t write bad reviews but I felt the need to share our horrible experience with the Hilton Baton Rouge Capitol Center.
We've been to downtown Baton Rouge many times both personally and professionally and stayed at other locations like the Watermark and hotel Indigo.
I prepaid for a two night stay through American Express. Had change of plans that required us to cancel the first night. I called American Express and they contacted the hotel. The hotel was unwilling to work with us to accommodate a change despite being less than 24hrs outside of the change window and being a Hilton Honors member.
The Amex representative made sure that the hotel was aware that we were checking in a day later due to our travel changes.
A few days later, we called the hotel directly. Same outcome. While we were on the phone with them, we made sure (3) separate times that the hotel knew we would be checking in a day later.
Flash forward to arrival—no valets greeted us despite walking up and down the street, slowly, while they looked down at their phones.
Because there didn’t appear to be any bellhops present, we used a trolley that was left on the sidewalk to load our luggage while the valets walked by.
The “feels like” was in the low 20s °F, so this wasn’t an overall fun or convenient experience.
The lobby was overwhelmed with Mardi Gras ball participants and the ingress-egress to the building was choked with guests and employees.
The hotel lobby layout seemed unable to accommodate large groups, especially with the valet stand and line indoors, and walkways were a cluster as a result. I have a feeling the Louisiana State Fire Marshall wouldn’t like it either.
The front desk was a disaster. Despite informing the hotel we would be arriving a day late they tried to charge us an early arrival check-in fee of $50. Once we reminded them at length that we gave them prior notification we would be checking in a day later, they dropped the fee.
Surely there should be a clean room waiting for us because, after all, we paid for a non-refundable room the night before?
The front desk’s version of escalating it to a manager was to disappear into a back office for a couple of minutes and reappear with the same response.
We guess the manager was too cowardly, lazy, self-important or a combination of thereof to speak with us directly. At this point, we weren’t surprised that it was managerial policy to pass the buck.
The front desk assured us the same room would be available.
They stuck us next to the extremely loud mechanical room (thanks for that, guys). Every 2-5 minutes the loud rushing sound of water passing through pipes could be heard for roughly a minute. This woke us up throughout the night.
“River views” were as expected and of the industrial port. The underwhelming view wasn’t made any better by the dirty windows.
The shower door handle for the glass shower door was very loose. Shatter hazard.
The elevators require each person riding them to scan their room key to access their floor. In theory this sounds great for security purposes. In practice, it was chaos. The hotel was packed and so were the elevators. Every single time we got in an elevator this was causing confusion and awkward interactions for guests. On more than one occasion another guest missed their floor and had to catch them on the way down. This could be solved with one room key accessing all floors.
Overall, this is an embarrassing property lacking the customer service one comes to expect from a Hilton flag.
We won’t be returning to the Hilton Baton Rouge Capitol Center and instead will be opting for more reliable choices like the Watermark or Hotel Indigo the next time we stay in downtown Baton Rouge.
Very historic building, well maintained
The breakfast buffet was good, but expensive. There should have been more staff working during the very crowded Sunday morning hours.
Not enough staff during busy Sunday morning buffet hours. We never got coffee and water until we eventually got someone's attention. Staff was stressed out.
A dated hotel but great service and location. The breakfast was excellent!
The furniture in the elevator lobbies on each floor needs replacement. Not enough lighting in our room.
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