Mandolay Hotel Guildford

Hotels
8.8 (2830 reviews)
36-40 London Road , Guildford , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noise disturbances
Overpriced for some

Categories

Cleanliness
8.28
General sentiment of cleanliness was mentioned positively in several reviews but noted some noise disruptions.
Service
9.25
Staff were described as friendly and helpful across multiple reviews.
Location
9.29
The hotel is frequently praised for its excellent location.
Room Quality
8.24
Rooms are noted to be clean and comfortable; however, some guests were disappointed by room size and noise.
Amenities
8.77
Amenities such as bar, restaurant, and Nespresso in the room received positive feedback but some found them inadequate.
Value for Money
8.23
Some reviews indicated it was overpriced for the experience provided.
Food and Beverage
9.28
Breakfast received high praise for its variety and quality.
Overall Experience
9.05
Overall sentiment was positive, with many declaring intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Luxurious Accommodation and Facilities

The Mandolay, a 4 Star hotel near Guildford's center, offers a blend of luxury and independent charm. With 78 beautifully styled rooms and suites, featuring modern amenities and Osborne and Little decor, it stands out as the top choice in the area.

Award-Winning Dining and Lounge

Indulge in delectable dishes at the Grill, using locally sourced produce for a memorable dining experience. Unwind at Bar 36 or the lounge with a drink or light meal, enjoying the cozy ambiance and top-notch service.

Convenient Location and Unique Experiences

Located minutes away from Guildford's attractions and transportation, The Mandolay provides convenience and surprises. From Egyptian cotton sheets to high-speed internet, every detail is designed to offer a unique and memorable stay.

Book now for an unforgettable experience at The Mandolay Hotel Guildford.

Important information:

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 2830 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.05
T
Tamsin • couple • gb
10
Pros:

Aircon was fabulous on hot UK day!!

2026-06-27 • via Nuitee
J
Jon • solo_traveller • gb
3
Bit of a rip off really - wanted to charge me extra £15 for breakfast .
Pros:

Good location

Cons:

Room was tiny . Sink was pathetic

2026-06-26 • via Nuitee
S
Simon • couple • gb
8
Cons:

The cost of the car park. We had to park elsewhere and just to check in it cost us £3.70 for one hours parking.

2026-06-25 • via Nuitee
F
Felix • couple • de
7
2026-06-25 • via Nuitee
A
Angelo Davide • family_with_children • it
8
2026-06-25 • via Nuitee
E
Elaine • solo_traveller • au
9
2026-06-25 • via Nuitee
S
Sarah • solo_traveller • gb
9
A perfectly located comfortable hotel.
Pros:

Ideal location

Cons:

Decoration in the room needed attention, but was very comfortable.

2026-06-24 • via Nuitee
C
C • solo_traveller • gb
1
Pros:

Miss lead about parking and cost extra £17

2026-06-24 • via Nuitee
S
Susie • family_with_children • gb
10
A great discovery ...
Pros:

What a find! Great location close to the centre of Guildford with parking options (paid). Excellent staff - professional yet friendly and welcoming - and high quality accommodation. Squeaky clean. Great bed/linen - quiet room and lots of extra touches making this a real gem (generous selection of quality teas/coffees; water in the fridge) Molton Brown products in the bathroom. Great breakfast selection, even home made jams! Would definitely recommend and use again.

Cons:

Nothing

2026-06-24 • via Nuitee
C
Catrin • solo_traveller • it
8
Pros:

Sehr freundliches und hilfsbereites Personal.

Cons:

Das Bad ist sehr klein, das Waschbecken winzig.

2026-06-24 • via Nuitee
D
Dan • solo_traveller • gb
10
Great hotel
Pros:

Scarlett on reception is ace

Cons:

Na

2026-06-23 • via Nuitee
A
Angela • solo_traveller • gb
10
2026-06-23 • via Nuitee
F
Fionnuala • solo_traveller • ie
7
2026-06-22 • via Nuitee
T
Thelma • solo_traveller • bg
8
2026-06-22 • via Nuitee
S
susan • solo_traveller • gb
10
Pros:

Welcoming and friendly staff nicely decorated and close to the centre of town

2026-06-22 • via Nuitee
S
Simon • couple • gb
7
Nice
Pros:

Comfy room, air con, filter coffee machine that was daily refilled. Fairly central Guildford location. Staff were helpful. Clean and well presented.

Cons:

£20 per day extra for parking and breakfast, two huge extra hidden costs onto the stay. Expect London prices through the hotel (bar etc).

2026-06-21 • via Nuitee
J
JEREMY • solo_traveller • gb
8
2026-06-21 • via Nuitee
S
Sandra • solo_traveller • gb
10
Pros:

Really lovely hotel. Very near the GLive venue and the railway station. Comfortable and clean. Great breakfast.

Cons:

Nothing

2026-06-21 • via Nuitee
J
Janet • couple • gb
8
Good atmosphere and lovely room
Pros:

Lovely building and staff

Cons:

A fair walk into centre of Guildford

2026-06-21 • via Nuitee
L
Little • couple • us
9
Good access to Heathrow airport with out staying in London
Pros:

Beautiful condition

Cons:

Parking was expensive

2026-06-20 • via Nuitee