Mandolay Hotel Guildford

Hotels
8.8 (2696 reviews)
36-40 London Road , Guildford , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Variety in breakfast
Cons:
Noise disturbances
Overpriced for some

Categories

Cleanliness
8.28
General sentiment of cleanliness was mentioned positively in several reviews but noted some noise disruptions.
Service
9.25
Staff were described as friendly and helpful across multiple reviews.
Location
9.29
The hotel is frequently praised for its excellent location.
Room Quality
8.24
Rooms are noted to be clean and comfortable; however, some guests were disappointed by room size and noise.
Amenities
8.77
Amenities such as bar, restaurant, and Nespresso in the room received positive feedback but some found them inadequate.
Value for Money
8.23
Some reviews indicated it was overpriced for the experience provided.
Food and Beverage
9.28
Breakfast received high praise for its variety and quality.
Overall Experience
9.05
Overall sentiment was positive, with many declaring intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:32

Property Description

Luxurious Accommodation and Facilities

The Mandolay, a 4 Star hotel near Guildford's center, offers a blend of luxury and independent charm. With 78 beautifully styled rooms and suites, featuring modern amenities and Osborne and Little decor, it stands out as the top choice in the area.

Award-Winning Dining and Lounge

Indulge in delectable dishes at the Grill, using locally sourced produce for a memorable dining experience. Unwind at Bar 36 or the lounge with a drink or light meal, enjoying the cozy ambiance and top-notch service.

Convenient Location and Unique Experiences

Located minutes away from Guildford's attractions and transportation, The Mandolay provides convenience and surprises. From Egyptian cotton sheets to high-speed internet, every detail is designed to offer a unique and memorable stay.

Book now for an unforgettable experience at The Mandolay Hotel Guildford.

Important information:

Please note that parking spaces are available for an additional cost.

Secure luggage storage is available after check out from 11 am-4 pm for £5 per room.

Please note that an additional charge will be applied for early check-in or late check-out.

The hotel asks for GBP 50 pre-authorization per room from a physical valid credit or debit card with chip and pin upon arrival. If not used for extras, the GBP 50 is not charged, and the bank or card provider is notified of its release immediately upon departure.

When traveling with pets, please note that an extra charge of GBP 25 per night applies.

Please note that a maximum of 2 dogs are allowed per room.

Please note that pets are only allowed in Double -Medium & Double- Executive rooms.'Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

8.8
Based on 2696 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.05
P
Pu • couple • cn
10
Great stay
Pros:

It is the best hotel in Guildford city centre

Cons:

Nothing to not like

2026-05-16 • via Nuitee
K
Kevin • couple • gb
10
2026-05-15 • via Nuitee
F
Francisco • couple • gb
7
2026-05-15 • via Nuitee
D
David • solo_traveller • gb
10
Lovely hotel, friendly staff. I would recommend.
Pros:

Scarlet was very friendly and helpful at reception and the room and hotel were very nice.

Cons:

Parking was not included

2026-05-14 • via Nuitee
S
Sven • solo_traveller • se
8
A little different hotel - Nice and friendly place to stay!
2026-05-14 • via Nuitee
R
Robin • couple • gb
8
2026-05-14 • via Nuitee
G
GEORGIOS • extended_group • gr
9
2026-05-14 • via Nuitee
M
Marc • solo_traveller • lb
8
2026-05-14 • via Nuitee
W
Wenchao • family_with_children • gb
9
Pros:

Nice breakfast. Complimentary water and snacks in the room.

Cons:

TV is not smart. It only has regular TV channels.

2026-05-13 • via Nuitee
M
Matthew • solo_traveller • gb
10
2026-05-13 • via Nuitee
J
Julie • solo_traveller • us
10
2026-05-12 • via Nuitee
A
Adrian • couple • fr
10
Excellent
Pros:

Très confortable. Tout y était. Hotel très bien situé pour le centre ville.

2026-05-12 • via Nuitee
S
Stephen • family_with_children • gb
10
Brilliant
Pros:

Staff super helpful and nice - especially all who work on reception. Rooms are nice, comfy and clean. Great location for heading to G-Live or into town.

Cons:

Nothing. It’s all good!

2026-05-12 • via Nuitee
S
Sarah • extended_group • gb
10
2026-05-11 • via Nuitee
M
Martin • solo_traveller • it
6
It served its purpose
Pros:

Location and parking

Cons:

Paper thin walls in the room, a lot of noise from the room next door.

2026-05-11 • via Nuitee
A
Agneta • couple • se
8
2026-05-11 • via Nuitee
R
Rebecca • couple • gb
10
2026-05-11 • via Nuitee
L
lee • couple • gb
9
2026-05-11 • via Nuitee
M
Marion • couple • gb
7
Opposite GLive, compact accommodation
Pros:

Across the road from Guildford’s GLive it was perfectly placed for our visit. Clean accommodation with a comfortable 4’6” double bed and tiny shower room en-suite. Teas and coffee available in the room.

Cons:

We were ‘upgraded’ to a tiny room in the old coach house, right next to the access door which slammed shut everytime it was used during the evening and the bin men arrived at 6.45am waking us early. So although the bed was snugly comfortable we had a very disturbed night together with waking very chilly as it seemed the air conditioning/heating hadn’t worked. Apparently we should have had a room in the basement which frankly would have been preferred instead of the upgrade (we had a better view from the window apparently)

2026-05-11 • via Nuitee
P
Pendrick • solo_traveller • gb
1
Hotel smells damp, room was tiny, absolute maze to get to room. I would avoid.
Pros:

The key worked. The lady on reception was nice. The location is decent.

Cons:

The room (04) was tiny- when you could find it. It was past the reception, up the stairs, along a corridor, down some stairs, along again, down some more, turn right, down some stairs, turn right, down a corridor and then on the right.
Room and bathroom were laughably small, I am a 6ft bloke. Having had a late night, I was not impressed to be woken at 7am on a Sunday morning by the person in the next room talking loudly on his phone - that is how bad the acoustics were.

The hotel smelt damp and musty.

2026-05-11 • via Nuitee