Hilton Garden Inn Phoenix/Avondale

Hotels
•
Hilton Garden Inn
8.2 (448 reviews)
11460 West Hilton Way , Avondale , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and peaceful environment
Friendly and helpful staff
Great location
Cons:
Dirty rooms
Outdated furnishings
Issues with amenities

Categories

Cleanliness
7.53
There were multiple mentions of unclean rooms and dirty conditions.
Service
9
Many reviews highlighted the staff's friendliness and helpfulness.
Location
9.04
Location was frequently praised for being convenient and family-friendly.
Room Quality
7.49
Many reviews mentioned outdated and dingy rooms.
Amenities
8.02
Amenities like the pool were enjoyed, but some issues were noted with WiFi and TV.
Value for Money
7.98
Overall positive sentiment but mixed about whether breakfast was worth it.
Food and Beverage
8.03
Positive mentions about the food service, but also noted some room for improvement.
Overall Experience
8.5
Mix of good and bad experiences, overall ranked positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:49

Property Description

Modern Comfort and Convenience

Located in Avondale, Arizona, the Hilton Garden Inn Phoenix/Avondale offers contemporary guestrooms with free high-speed internet, flat-screen TVs, and comfortable work areas. Additional amenities like microwaves and refrigerators ensure a relaxing stay.

Fitness and Relaxation

Guests can stay active at the fitness center and take a refreshing dip in the outdoor pool. The hotel also provides a 24-hour business center for added convenience.

Dining and Entertainment

Indulge in delicious meals at the on-site Garden Grille & Bar, grab snacks from the convenience store, or unwind with a drink at the Pavilion Lounge. With room service available, every craving is catered to.

Book your stay at Hilton Garden Inn Phoenix/Avondale for a perfect blend of comfort and leisure.

Important information:

Please note that the minimum check-in age is 21 years of age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5.12 per day.

Location

Guest Reviews

8.2
Based on 448 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
G
Gonzales • solo_traveller • us
10
Pros:

Great customer service the rooms are huge and very comfortable 👌

Cons:

I had to leave😔

2026-03-19 • via Nuitee
G
Gavin • family_with_children • us
2
Worst hotel I’ve stayed at in 46 years.
Pros:

Nothing

Cons:

The hotel was filthy, stained and ripped carpet throughout. The bathroom tiles in the room were broken and loose. There was no housekeeping and our rooms were never made up/ new towels/ over the course of 3 days.

2026-03-19 • via Nuitee
L
Laura • family_with_children • us
8
2026-03-18 • via Nuitee
K
Katherine • couple • us
9
2026-02-13 • via Nuitee
D
David • couple • us
10
2026-01-23 • via Nuitee
M
Mario • extended_group • mx
7
2026-01-21 • via Nuitee
G
gutierrez • family_with_children • us
9
Hilton Stay
Pros:

Location, staff and value were all good to go

Cons:

Essentially. No complaints other that lack of water pressure.

2026-01-20 • via Nuitee
M
Michelle • family_with_children • us
7
Place is okay for adults, needs some changes to make it a little safer for kids.
Pros:

Breakfast was okay. Lots of options, would of liked pancakes, waffles or french toast for our little one in our included breakfast. Fruit was very fresh. Staff was very nice & attentive.

Cons:

The pack and play we were given was dirty and didn't lock safely for use. The bathroom ceiling had mold, thinking its due to no air vent. The tub had a yellow outline. While I recognize a variety of folks stay here, It would have been helpful if the room had some baby proofing (e.g. outlets covered, furniture that didn't move easily or is anchored). The ac unit should be higher or away from where little ones can get to it. Vents in the bathroom should be added to ensure Mold doesn't grow & expose customers to it.

2026-01-19 • via Nuitee
E
Emilio • couple • us
6
Staff at front desk were polite and also at the restaurant.
Pros:

We only had dinner and was good.
We did not have a view from first floor.

Cons:

did not like open shower, prefer it with bathtub to keep water inside when showering.

2026-01-19 • via Nuitee
S
Samantha • family_with_children • us
8
2026-01-19 • via Nuitee
I
Isabel • family_with_children • us
10
2026-01-19 • via Nuitee
E
Efrain • family_with_children • us
10
2026-01-19 • via Nuitee
R
Ruben • couple • us
10
Great
Pros:

Na

2026-01-19 • via Nuitee
H
Henry • solo_traveller • us
10
2026-01-19 • via Nuitee
E
Efrain • couple • us
10
2026-01-14 • via Nuitee
G
Gerardo • couple • us
1
2026-01-11 • via Nuitee
B
Bernardo • couple • us
9
2026-01-07 • via Nuitee
T
Tinamarie • extended_group • us
10
2026-01-03 • via Nuitee
A
Andy • family_with_children • us
2
Pros:

Location.

Cons:

Dirty bed,under..

2026-01-03 • via Nuitee
D
Dorothy • family_with_children • us
8
2026-01-01 • via Nuitee