Hilton Garden Inn El Paso University

Hotels
•
Hilton Garden Inn
9 (429 reviews)
111 West University Avenue , El Paso , us
+1 915-351-2121

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value
Nice amenities
Cons:
Parking fees
Broken coffee maker
No luggage carts
Limited breakfast selection

Categories

Cleanliness
8.41
Mixed sentiments; some praised cleanliness, while issues like mold spots were mentioned.
Service
9.58
Staff are frequently described as friendly and attentive, though some management issues were noted.
Location
9.42
Great location near the university and hospitals; access to local amenities is appreciated.
Room Quality
8.37
Comfort level varied; some rooms were noisy or had issues like broken coffee makers.
Amenities
9.1
Good basic amenities, but with some problems like broken coffee makers and lack of luggage carts.
Value for Money
8.86
The hotel offers good value, but issues with parking fees were raised.
Food and Beverage
8.91
Generally good food and beverage options; however, breakfast variety was limited.
Overall Experience
9.38
Overall enjoyable stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:40

Property Description

Luxurious Amenities

The Hilton Garden Inn El Paso University offers a range of luxurious amenities including an outdoor pool, hot tub, and on-site fitness centre. Guests can unwind and relax in style during their stay.

Delicious Dining Options

Indulge in a culinary experience at the on-site restaurant that serves delectable American and Southwest cuisine. The outdoor pavilion lounge is the perfect spot to enjoy a refreshing drink. In-room dining and lounge service are also available for added convenience.

Convenient Location

Located minutes away from downtown El Paso and with a 24-hour shuttle service, exploring the city is a breeze. Additionally, being close to Juarez, Mexico, El Paso International Airport, and Fort Bliss, the hotel's location is ideal for both leisure and business travelers.

Experience luxury, convenience, and exceptional service at Hilton Garden Inn El Paso University. Book your stay now for an unforgettable experience.

Important information:

Guests must be 21 years of age or older to check-in at the property.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 429 reviews
Cleanliness: 8.41
Service: 9.58
Location: 9.42
Room Quality: 8.37
Amenities: 9.1
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.38
J
Jesse • couple • us
5
2026-08-10 • via Nuitee
A
Abraham • family_with_children • mx
9
2026-08-07 • via Nuitee
S
Scott • couple • us
2
2026-08-07 • via Nuitee
A
Alexander • couple • us
8
2026-08-06 • via Nuitee
G
Guadalupe • solo_traveller • us
10
Pros:

Clean

2026-08-04 • via Nuitee
P
Paula • couple • us
9
It was a wonderful experience with a great location and staff.
Pros:

I loved the location and the staff.

Cons:

NA

2026-08-04 • via Nuitee
M
Marcos Rosendo • solo_traveller • mx
10
2026-07-24 • via Nuitee
E
Esparza • solo_traveller • us
10
Me encanto lo cómodo y muy tranquilo
Pros:

Muy limpio

Cons:

Que cobran el estacionamiento eso es raro en un hotel

2026-07-23 • via Nuitee
L
Letitia • solo_traveller • us
10
2026-07-21 • via Nuitee
S
Severine • solo_traveller • be
8
2026-07-18 • via Nuitee
L
Lisa • solo_traveller • us
9
Pros:

Clean and the staff was helpful and friendly

Cons:

Noisy neighbors, but the hotel staff addressed the issue right away.

2026-07-09 • via Nuitee
S
Sheri • couple • us
1
Not good. Was too tired to find a different place.
Pros:

Nothing. The property had multiple stains throughout the room, and felt overall not clean

Cons:

See above.

2026-06-25 • via Nuitee
L
Larry • solo_traveller • us
10
Pros:

The stay was amazing

Cons:

The deposit hasnt hit back

2026-06-25 • via Nuitee
A
Alexis • family_with_children • us
10
It was a quick trip, but the room was so nice. We wish we could’ve extended it.
Pros:

The room was huge! And the staff was very friendly

Cons:

N/A

2026-06-21 • via Nuitee
S
Shelby • solo_traveller • us
10
Pros:

The staff was so nice! And the location was perfect.

Cons:

The price was high but worth it.

2026-06-18 • via Nuitee
J
Jordan • family_with_children • us
10
Great hotel to relax and enjoy your stay.
Pros:

Beautiful hotel. Amenities were great and staff was great!

Cons:

Nothing.

2026-06-18 • via Nuitee
J
Jorge • family_with_children • us
5
2026-06-17 • via Nuitee
R
Richele • couple • us
7
The rooms are clean, breakfast was great, walking distance to a few fast food places. Good for the price.
Pros:

The location was walking distance from restaurants, and a 10 uber ride from the events that I attended.

Cons:

The pillows were horrible, The water pressure was very low, no matter what time I tried to shower the water was room temperature, even if you turned the nozel
To the highest temperature. If there is no one at the front desk, you can not pay for items at the bar, you have to wait.

2026-06-15 • via Nuitee
J
johnsS1332BA • Business
10
Great stay
Pros:

Great experience, great staff and the rooms are nice. Would stay again.

2026-06-12 • via Tripadvisor
P
Patricia • family_with_children • us
6
2026-06-07 • via Nuitee