Newby Bridge Hotel

Everything was great. Great location cleanliness perfect

bed
bar manager

Lovely location to access various parts of the lakes, just not within walking distance for choice of places to eat, although personally we didn't mind driving out and you can eat at the hotel pub, the huntsman inn

Hotel comfortable great location for steam train and motor museum . Food lovely and staff welcoming

The staff very friendly and helpful. The room was good , thank you for the upgrade . The breakfast was great

When we arrived we were informed we had been upgraded to the Bridal Suite, a private Rotunda built in the grounds. This meant we had better parking and was easier to take the dog out for a walk when required.

Well we have just returned from a two night Travelzoo stay at the newby bridge hotel ,
Our double room was in the main hotel , but I did ask for a room with a bath 🤔
We had a bath and a very clean bathroom , bedroom was okay although the bedroom window would not stay open and it was very hot , we did get a fan , which was slightly better.
Dinner we found good although the menu was the same both nights , breakfast was self service and a bit hunt n gather but was okay for us, everything you needed but no silver service 🤔
The staff did vary on the whole Sunday evening the staff in the dining room were not good , a Scottish lad in a fosters shirt , shorts and trainers he looked like he'd just finished work on a building site but was quite pleasant, the other 2 very young staff were obliviously very loved up and there was generally a lot of messing about n mobile phone usage going on at the desk , not very professional.both nights , but the young girl on Monday evening was lovely.
Reception staff and manager were very pleasant n helpful.
Drinks are reasonably priced .
Not sure we would stay here again but we felt the Travelzoo deal was good value .

I couldn’t really make out some of the previous reviews of how amazing this hotel is, however I have just read some of the reviews from the past week and wish to now add my review. We were also at the hotel from the 12th-15th. We were there on a Travelzoo deal. We arrived late on the 12th to a confused receptionist who wondered where we were. I explained that I had emailed the hotel and also had a reply. I showed her the email and it turns out it was her colleague sitting next to her who had replied….🤷‍♀️ we were taken to our room. To be honest we didn’t really take in the surroundings as we were late, however the next morning we were amazed to be placed in what they call a ‘Jasmine Cottage’ which basically looks like a delapidated out building at the back of the hotel across a scruffy yard. I questioned it with the lady on reception and was told that all the double rooms are in these so called ‘cottages’ It is really not what you want to look at when returning from a day out. The main front of the hotel looks very grand. There is no mention on the Travelzoo deal or on the hotel website that a standard double room is not in the actual hotel. The photos on their website show the nicer rooms and the grounds at the back of the hotel. Breakfast was also very uninspiring. Buffet cooked food. Luke warm and cold plates for it to go on. No tea or coffee pots bought to your table. Just a coffee machine and a tea urn which also only had luke warm weak tea in. The view from our room was looking over a very tatty yard and another building with scaffolding all over it . Our room all be it very old was clean, although one day when we returned to our room at 4pm it was only just being serviced. I questioned it with the lady on reception when she asked if everything was ok and I said “no not really”, she said there is only two people who clean the whole hotel of approx 48 rooms and that they had to concentrate on the rooms where people had checked out . How can you have only two people cleaning a hotel of that size. We had a meal one evening which was included in our deal but we just chose to eat it in the bar area. It was ok but just an average pub type meal. We did hear the locals speaking in the bar that the hotel is up for sale. That would explain no maintenance or upkeep being done. We will definitely not be recommending or returning to this hotel and do not be fooled by the Travelzoo deal at it is being miss sold.

Breakfast overall was good but there wasnt enough croissants or fruit yoghurt. Good variety of options within the fried breakfast

A relaxing hotel in a great location. Loved the fact it also had a pool.

I have travelled here before, I have to say it’s a beautiful location.

My only consideration this time whilst no one was rude the staff were not very warm.

I found breakfast to be an awkward experience clearing the table I was sat on whilst I had just sat down.

Whilst I appreciate there were only two of us it confused me slightly as it wasn’t particularly busy when I entered.

Whilst you could argue staff were being attentive, again I went in and finished my plate and it was collected almost immediately. I did notice other guests were greeted more warmly than I was.

It’s a shame it’s the second time I have visited but I dare say I am not confident I would return based on this.

Other than that it’s a beautiful location with so much to offer.