Hampton Inn & Suites Greenfield

Hotels
Hampton Inn
9 (351 reviews)
184 Shelburne Road , Greenfield , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean and comfortable rooms
Convenient location
Cons:
Noisy rooms
Expensive for the area
Pool maintenance issues

Categories

Cleanliness
8.5
Reviews mentioned the hotel was clean and comfortable, with some concerns about noise.
Service
9.5
The staff were welcoming, friendly, and attentive, providing excellent service.
Location
9.5
The hotel has a good location, conveniently near main roads and relatives.
Room Quality
8.5
Rooms were generally spacious and well-appointed, though there were mentions of noise.
Amenities
8.5
Amenities like breakfast and coffee were well-received, but concerns were raised about the pool.
Value for Money
8.5
Reviewed as somewhat expensive for the quality, particularly noted for limited facilities.
Food and Beverage
9.5
Breakfast was highlighted positively, with variety and quality noted by guests.
Overall Experience
9.5
Overall positive stay, noted for service and good breakfast despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:39

Property Description

Convenient Amenities
Situated in Greenfield, Massachusetts, just off motorway I-91, Hampton Inn & Suites Greenfield offers a complimentary hot breakfast and free high-speed internet in all guestrooms.

Leisure Facilities
Guests can enjoy the indoor swimming pool, fitness center, and business center at the hotel. Additionally, there is a convenience store on-site for snacks.

Local Attractions
Explore the nearby Old Greenfield Village, a charming replica of a historic town. Outdoor enthusiasts can partake in activities like hiking, cross-country skiing, and tennis at Highland Pond.

Ready to experience comfort and convenience at Hampton Inn & Suites Greenfield? Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 351 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
D
Daniel couple us
6
Fancy Rate/Average Amenities
Pros:

Beds comfortable.

Cons:

Pool needs better ventilation. Especially after "shocking" the water. I almost passed out for real the fumes were so strong after whatever "shocking" is. I was told by staff who applied said "shock" that it would "die down". Which is what I almost did from the fumes in the enclosed area. There was no way to ventilate the room. No egress for the fumes. so I was unable to use the pool at that time. Perhaps shocking could be done in the evening or after the pool closes or something.

2026-03-25 via Nuitee
G
Gregory family_with_children us
7
2026-01-24 via Nuitee
M
Munetaka solo_traveller jp
9
2026-01-22 via Nuitee
N
Nicole family_with_children us
10
2026-01-20 via Nuitee
D
David couple us
9
2026-01-19 via Nuitee
F
Fen family_with_children us
10
非常满意
Pros:

都很好

Cons:

No

2026-01-19 via Nuitee
D
Donald family_with_children us
9
Cons:

A little expensive but a nice hotel

2026-01-19 via Nuitee
E
Erick couple us
10
Satisfied
Pros:

Room was clean and comfortable, shower was perfect, staff was friendly and helpful, overall great experience

2026-01-19 via Nuitee
J
Janell couple us
7
Awful!! Never again!
Pros:

Exterior was nice. Not a bad area. Easy to get to things.

Cons:

There was a table set up in the dining area to check in. Snacks and junk on the table made it messy and unprofessional. We did not know that there was any construction going on, until the moment we arrived. We did not get a king room as promised, but instead a double queen. When I told them, I was told, oh sorry. We don’t have any more king rooms. The trash can in my room was FULL! Not emptied when (if) the room was cleaned!

2026-01-19 via Nuitee
J
Joseph solo_traveller us
7
2025-12-24 via Nuitee
P
paula couple us
8
2025-12-13 via Nuitee
family_with_children ca
10
Pros:

早餐

2025-12-08 via Nuitee
A
Andrea couple us
10
2025-12-01 via Nuitee
F
Fernando family_with_children es
8
Pros:

Desayuno más o menos, servicio bien

Cons:

La cama adicional muy incomoda

2025-11-21 via Nuitee
J
Jerry solo_traveller us
6
Average to slightly below, but too expensive for this level of stay.
Pros:

Good location. Close to interstate 91 and close to my relatives.
Bed was comfortable.
Staff was great!
Breakfast was pretty good.

Cons:

Internet was a struggle to connect.
TV remote didn't work. Maintenance guy brought a new one.

2025-11-18 via Nuitee
A
Anne couple us
10
2025-11-09 via Nuitee
N
NICK solo_traveller fr
8
Pros:

Chambre spacieuse bien équipée (café, micro-onde). Parking avec plein d'espaces. Hôtel bien situé par rapport aux grandes axes. Personnel très serviable.

Cons:

Le petit déjeuner toujours servi sur des assiettes en carton avec des couverts en plastique. Pas très écologique.

2025-11-04 via Nuitee
A
Andrea couple us
10
2025-11-02 via Nuitee
S
sophie family_with_children fr
8
2025-10-26 via Nuitee
E
Eli extended_group il
9
Pros:

מלון נוח נקי כולל ארוחת בוקר טובה

Cons:

כלום

2025-10-24 via Nuitee