Kyriad Lille Est - Hem

Hotels
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Kyriad Hotel
7.7 (193 reviews)
Avenue Henri Delecroix , Hem , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and quiet location
Friendly staff
Cons:
Issues with cleanliness
Missing amenities

Categories

Cleanliness
6.7
Negative mentions of cleanliness related to lack of proper maintenance of some facilities.
Service
8.7
Overall positive reception of staff service despite a negative experience during check-in.
Location
8.7
Guests appreciated the quiet and convenient location of the hotel.
Room Quality
7.7
Mixed reviews on room comfort with some mentions of older or malfunctioning equipment.
Amenities
6.7
Specifically mentioned missing amenities like a kettle, affecting guest satisfaction.
Value for Money
7.7
Generally seen as acceptable, though some guests found certain costs excessive.
Food and Beverage
6.7
Mixed reviews on breakfast offerings and quality.
Overall Experience
8.7
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:27

Property Description

Convenient Location
Kyriad Lille Est - Hem is ideally situated in Hem, just a short 15-minute drive from Lille city center. Perfect for both leisure and business travelers, the hotel offers easy access to the heart of the city while providing a peaceful retreat from the bustling urban life.

Comfortable Accommodations
Each guest room at Kyriad Lille Est - Hem is thoughtfully designed to ensure a comfortable stay. Enjoy amenities such as free WiFi, TV, and a private bathroom with a bathtub or shower, providing the perfect relaxation space after a day of exploring Lille.

Delicious Dining Options
Start your day right with a delicious buffet breakfast featuring a variety of cereals, pastries, and eggs. The on-site restaurant also offers buffet and à la carte options for lunch and dinner, ensuring a delightful culinary experience throughout your stay.

Book your stay at Kyriad Lille Est - Hem now and experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Guests must arrive at the hotel prior to 11 pm. Your room cannot be guaranteed after 11 pm. If you can't change your time of arrival, please contact the hotel prior to 11 pm local time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 193 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.7
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 6.7
Overall Experience: 8.7
D
De Lotus • solo_traveller • fr
5
Cher pour la prestation
Pros:

Parking gratuit; Petit déjeuner standard; Chambre en rez-de-chaussée idéale quand on est accompagné de son animal

Cons:

Pas de taie d'oreiller, ne bouilloire, ni tapis de sol dans la salle de bain, une seule serviette, propreté à revoir...

2026-03-22 • via Nuitee
C
Claude • solo_traveller • fr
8
Très bien.
Pros:

Très bon accueil

Cons:

Il manque peut être un bouilloire

2026-03-21 • via Nuitee
L
Loic • couple • fr
8
2026-03-17 • via Nuitee
E
Eline • family_with_children • be
6
2026-03-16 • via Nuitee
M
meriam • couple • ma
7
2026-03-12 • via Nuitee
A
Andre • couple • de
9
2026-03-09 • via Nuitee
M
Marie Laure • family_with_children • fr
8
2026-03-07 • via Nuitee
T
Thomas • couple • fr
7
2026-03-04 • via Nuitee
E
EBERSOLD • couple • fr
9
2026-03-03 • via Nuitee
J
Jean-Pierre • couple • gb
9
Clean, comfortable and good value for money
Pros:

Very comfortable bed.
Nice staff, let us have a kettle.
Very safe area , as in the countryside, and the car park is closed at night

2026-03-02 • via Nuitee
S
Sebastien • extended_group • fr
9
2026-02-23 • via Nuitee
A
Anne • couple • fr
8
Très bien
Pros:

La chambre, le petit déjeuner , l’accueil au petit déjeuner

Cons:

L’accueil a l’arrivée était sommaire

2026-02-23 • via Nuitee
M
Marie Laure • extended_group • fr
6
Cons:

Pas de restaurant le week end

2026-02-12 • via Nuitee
A
Arméline • family_with_children • fr
10
2026-02-08 • via Nuitee
V
Vincent • family_with_children • fr
7
2026-01-30 • via Nuitee
S
Sophie • solo_traveller • fr
9
2026-01-30 • via Nuitee
J
jean pierre • family_with_children • fr
7
2026-01-26 • via Nuitee
Étienne • extended_group • be
8
Agréable - très bien pour 1 nuit ou court séjour- lit très confortable
Pros:

Petit déjeuner correct

Cons:

Fraîcheur des fruits -

2026-01-25 • via Nuitee
J
Jean-marc • couple • fr
7
dans l'ensemble, tout c'est bien passé. nous reviendrons.
Pros:

le tarif petit déjeuné un peu cher. l'emplacement de l'hôtel est bien situé et calme

Cons:

il était dit lors de la réservation qu'il y aurait une bouloir dans la chambre, et non, pas de bouloir.

2026-01-20 • via Nuitee
M
Mireille • family_with_children • be
5
Pas top
Pros:

Pti déjà bien

Cons:

Sanitaire lit trop chère pour l établissements

2026-01-19 • via Nuitee