Novotel Suites Lille Europe

Hotels
Novotel Suites
8.2 (3092 reviews)
Boulevard De Turin , Lille , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.59
Issues with cleanliness reported, including a wet carpet and signs of humidity and mold.
Service
9.06
Friendly staff and attentive service reported, though some concerns about staff demeanor.
Location
9.6
Perfect location near train and bus stations, highly praised.
Room Quality
8.05
Rooms were spacious, but several complaints about maintenance and condition.
Amenities
8.58
Basic amenities available, but issues such as inoperative coffee machines were noted.
Value for Money
7.04
Concerns about high prices relative to service quality, particularly for breakfast.
Food and Beverage
7.09
Breakfast selection and quality were disappointing, with complaints about the cost.
Overall Experience
8.56
A generally positive stay despite several issues; frequent guests express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:46

Property Description

Modern Suites with Free WiFi
Experience comfort and convenience in our modern suites equipped with free WiFi access, flat-screen TVs, and tea/coffee facilities. Enjoy a relaxing stay with all the amenities you need at your fingertips.

Fitness Centre and Buffet Breakfast
Stay active during your trip at our on-site fitness centre, and start your day right with a delicious buffet breakfast served every morning. Indulge in a variety of options to fuel your day of exploring the city.

Central Location and 24-Hour Reception
Conveniently located in the city centre, our 4-star hotel is within walking distance to major attractions and transportation hubs. With a 24-hour reception, we are always here to cater to your needs and ensure a seamless stay.

Book now for an unforgettable experience at Novotel Suites Lille Europe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 3092 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.04
Food and Beverage: 7.09
Overall Experience: 8.56
H
Hendrik Willem solo_traveller nl
8
Goed hotel op een gouden locatie
Pros:

De locatie is top, naast het centraal station en met 10 minuutjes loop je zo de binnenstad in. Wat ook erg chil is de ruime ontbijt tijden tot wel 11:30!!

Cons:

De onderhoud aan de kamers kunnen beter, zo was in de wc de leiding lek waardoor je na elke keer spoelen vocht uit de muur kwam.

2026-06-25 via Nuitee
P
prensier solo_traveller fr
10
Pros:

Oui

2026-06-24 via Nuitee
J
J couple gb
9
Pros:

The location, the spacious room, the shower and bath.

Cons:

Some lightbulbs were not working, and one was missing. We realised late in the evening, by which time noone was available to correct that. In practice there was not much inconvenience.

2026-06-23 via Nuitee
J
Jonathan family_with_children us
8
Functional, clean, comfortable, very convenient for Lille Europe station
Pros:

Breakfast quality was OK

Cons:

Breakfast price was high. Area around the hotel and train station didn’t feel completely safe and we saw drunk people passed out on the sidewalk in the middle of the afternoon

2026-06-23 via Nuitee
S
sarah solo_traveller fr
10
Pros:

Très belle et grande chambre. Petit dej parfait. Emplacement très pratique au pied de la gare et très proche du centre ville

2026-06-22 via Nuitee
S
sno solo_traveller sx
10
Pros:

De service was good

Cons:

Wat prima hoor niets

2026-06-22 via Nuitee
G
Geoff family_with_children ca
6
Good stay.
Pros:

Staff and location were excellent

Cons:

We had two rooms; one had been smoked in and was unpleasant.

2026-06-21 via Nuitee
H
Hocine solo_traveller gp
7
Pros:

L emplacement
Le personnel super

Cons:

Odeur d'urine dans les toilettes. Une catastrophe... (malgré l'intervention des femmes de ménage qui étaient très très gentilles).

2026-06-21 via Nuitee
G
GBIN SOBOTY DESORMAIS solo_traveller fr
10
Pros:

Répond à toutes les attentes

Cons:

Meilleur établissement

2026-06-20 via Nuitee
F
Faiçal solo_traveller fr
9
2026-06-20 via Nuitee
D
Danielle family_with_children us
10
Comfortable and convenient.
Pros:

Close to the train station. Spacious and clean.

Cons:

We were not there long enough to comment.

2026-06-19 via Nuitee
D
Damian family_with_children gb
9
2026-06-19 via Nuitee
H
Hakim family_with_children fr
10
Idéal pour se reposer
Pros:

Chambre spacieuse et surtout très calme. Idéal pour se reposer. Personnel très professionnel. Emplacement idéal (juste en face de la Gare Lille Europe et à 5 min d’Euralille)

2026-06-16 via Nuitee
R
Rebecca solo_traveller ch
10
Super hôtel à côté de la gare Lille-Europe
Pros:

Super hôtel à côté de la gare Lille-Europe, idéal pour une nuit avant ou après un voyage en TGV. Le personnel était très chaleureux et serviable, la chambre impeccable et très confortable. À recommander!

2026-06-16 via Nuitee
J
Jenny extended_group tw
8
Comfortable
Pros:

Location, cleanliness

Cons:

No two single bed option.

2026-06-16 via Nuitee
C
Clare extended_group gb
8
2026-06-15 via Nuitee
J
Jessy couple fr
9
2026-06-14 via Nuitee
N
NASSRADDIN couple fr
1
Arnaque
Cons:

Policy on various matters

2026-06-14 via Nuitee
S
Soukaina family_with_children be
5
Décevant
Cons:

La chambre n etait pas Netoye le canapé lit était en très mauvais état

2026-06-13 via Nuitee
A
AHSAN solo_traveller pk
10
2026-06-11 via Nuitee