Novotel Suites Lille Europe

Hotels
•
Novotel Suites
8.2 (2878 reviews)
Boulevard De Turin , Lille , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
7.59
Issues with cleanliness reported, including a wet carpet and signs of humidity and mold.
Service
9.06
Friendly staff and attentive service reported, though some concerns about staff demeanor.
Location
9.6
Perfect location near train and bus stations, highly praised.
Room Quality
8.05
Rooms were spacious, but several complaints about maintenance and condition.
Amenities
8.58
Basic amenities available, but issues such as inoperative coffee machines were noted.
Value for Money
7.04
Concerns about high prices relative to service quality, particularly for breakfast.
Food and Beverage
7.09
Breakfast selection and quality were disappointing, with complaints about the cost.
Overall Experience
8.56
A generally positive stay despite several issues; frequent guests express willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 23:46

Property Description

Modern Suites with Free WiFi
Experience comfort and convenience in our modern suites equipped with free WiFi access, flat-screen TVs, and tea/coffee facilities. Enjoy a relaxing stay with all the amenities you need at your fingertips.

Fitness Centre and Buffet Breakfast
Stay active during your trip at our on-site fitness centre, and start your day right with a delicious buffet breakfast served every morning. Indulge in a variety of options to fuel your day of exploring the city.

Central Location and 24-Hour Reception
Conveniently located in the city centre, our 4-star hotel is within walking distance to major attractions and transportation hubs. With a 24-hour reception, we are always here to cater to your needs and ensure a seamless stay.

Book now for an unforgettable experience at Novotel Suites Lille Europe!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2878 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 7.04
Food and Beverage: 7.09
Overall Experience: 8.56
N
Nicolas • extended_group • fr
5
cela ne ressemble en rien au novotel que j'ai connu il y a quelque année, mis à part le petit déj
Pros:

accueil désastreux, ( j'avais l'impression d'être dans un foyer d'étudiants) petit dej réservé sur l'appli et pas pris en compte, demande d'accès au pkg dès le mardi matin: aucune réponse.
8 mails de relance pour adhérer au programme fidélité.
Vous feriez mieux de répondre aux questions des clients

Cons:

voir plus haut

2026-02-13 • via Nuitee
M
Michele • family_with_children • fr
8
2026-02-11 • via Nuitee
J
Jessy • couple • fr
9
2026-02-09 • via Nuitee
W
Wildey • solo_traveller • gb
7
Pros:

The room was very comfortable unfortunately we were caught up in the Eurostar chaos on 30th December. They had advised us to book a room but were later able to get us on a train so we didn't stay the night. The staff were extremely understanding and the room was lovely. It will be our go to for our next stay in Lille.

2026-02-09 • via Nuitee
E
Elze • family_with_children • nl
9
Pros:

Zeer, ruime schone kamer. Perfecte locatie.

2026-02-08 • via Nuitee
S
Saravanan • family_with_children • be
6
2026-01-31 • via Nuitee
C
Cath • family_with_children • fr
7
2026-01-31 • via Nuitee
H
Helen • extended_group • gb
7
nice and next to eurostar making this an easy trip 20 mins walk across the bridge to the main square
Pros:

Nice big room bigger than expected.

Would have been nice to have a bottle of water in the room and glasses not a paper cup.

clean and fresh the bath was lovely.
breakfast was nice.

The reception was nice the man that checked us in was nice but the lady the next day not very friendly didnt smile once but did her job.

Cons:

paper cups not glasses and a little too warm in the room but I opened the window for fresh air..

Water could have been placed in the room on arrival this could be included into the price but a nice touch,

2026-01-30 • via Nuitee
S
Sarah • family_with_children • be
9
Pros:

Espace

2026-01-29 • via Nuitee
J
Jessy • couple • fr
9
2026-01-27 • via Nuitee
J
Jordan • couple • fr
7
Pros:

La localisation

Cons:

Machine à café qui ne fonctionnait pas et cheveux dans la baignoire

2026-01-27 • via Nuitee
L
Li • couple • au
7
Pros:

Location is good

Cons:

Some staffs are nice and welcome, but some are not. bathroom is not clean

2026-01-27 • via Nuitee
J
Jessy • couple • fr
9
2026-01-26 • via Nuitee
G
Glen • solo_traveller • gb
10
Perfect location (meters from Eurostar station) and modern clean room. Very helpful staff
Pros:

Perfect location (meters from Eurostar station) and modern clean room. Very helpful staff

2026-01-26 • via Nuitee
G
gregory • family_with_children • fr
8
Pros:

A proximité de la gare , ce qu il nous fallait

2026-01-25 • via Nuitee
E
Esther • solo_traveller • fr
8
2026-01-25 • via Nuitee
M
Maria • family_with_children • nl
8
Nice hotel, great location
Pros:

It was clean and although in a busy corner, it was very quiet. The breakfast was ok. Topical for this class of hotels.

2026-01-25 • via Nuitee
R
Romain • family_with_children • fr
4
Pros:

Bon emplacement

Cons:

Cadre vétuste et de mauvais goût, service pauvre...

2026-01-25 • via Nuitee
N
Naomi • family_with_children • gb
3
I wouldn’t stay here again
Pros:

Nothing

Cons:

The room smelt of smoke and the toilet smelt of sewage

2026-01-25 • via Nuitee
M
Mehta • family_with_children • gb
9
Good stay,
Pros:

Generally, hotel facilities and location was good, good spread of breakfast, when requests were made staff were attentive. Easy access to town centre and train. Would recommend for others to stay. Hotel room was spacious and clean.

2026-01-25 • via Nuitee