Hampton Inn & Suites Birmingham-Hoover-Galleria

Hotels
Hampton Inn
8.6 (437 reviews)
4520 Galleria Boulevard , Hoover , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
8.38
Some reviews mentioned the floor in the room was dirty and inadequate towels.
Service
8.95
Most guests praised the friendly staff and good customer service.
Location
8.79
Guests generally loved the location, despite some minor accessibility issues.
Room Quality
8.54
Rooms were described as clean and comfortable with some minor issues.
Amenities
8.47
Some amenities were limited, like the breakfast options and missing vending machines.
Value for Money
8.63
Overall value was seen as decent but with room for improvement.
Food and Beverage
8.28
Breakfast options were limited compared to previous experiences and equipment issues were noted.
Overall Experience
8.75
Despite minor issues, guests had a generally pleasant and worthwhile experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Convenient Location
Located just off Interstate 459, our Birmingham Hampton Inn is the perfect base for exploring the Southeast. Enjoy easy access to the nearby Riverchase Galleria, one of the largest shopping centers in the region.

Comfortable Rooms and Amenities
Relax in our well-equipped rooms featuring seating areas, work desks, microwaves, and fridges. Stay connected with free Wi-Fi and unwind in front of a 32-inch LCD HD TV. Take advantage of our on-site business center, gift shop, fitness center, and indoor pool.

Scenic Surroundings
Nestled in the foothills of the Appalachian Mountains, our Hampton Inn offers a tranquil setting near Oak Mountain State Park. With Downtown Birmingham just a short drive away, the best of both worlds is at your fingertips.

Book your stay at Hampton Inn & Suites Birmingham-Hoover-Galleria now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 437 reviews
Cleanliness: 8.38
Service: 8.95
Location: 8.79
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.28
Overall Experience: 8.75
C
Cindy solo_traveller us
8
2026-03-26 via Nuitee
K
Kevin family_with_children us
10
Exactly what I expected love everything about it
Pros:

The breakfast was good and the location was perfect. Its close to everything u need such as shopping .

Cons:

Loved everything

2026-03-26 via Nuitee
J
Jane couple us
9
Pros:

Clean, convenient

2026-03-25 via Nuitee
B
bradhQ8372XU Family Daphne, Alabama
8
Good stay.
Pros:

Good hotel. Plenty of parking. The staff was very friendly. Check-in was quick. The common areas were clean. The room was adequate. Breakfast was free and decent. We would stay there again if we went back to the area.

2026-03-20 via Tripadvisor
P
Paula couple us
10
Great Place to Stay
Pros:

Enjoyed our stay!! The staff is super friendly and helpful. The room is clean and bed is comfy. The property is also located close to nice restaurants. I will definitely stay here again and recommend this property.

Cons:

Nothing

2026-03-12 via Nuitee
M
Michele couple us
9
Pros:

Convenience to shopping and restaurants; microwave and refrigerator; wonderful front desk staff!

2026-03-11 via Nuitee
K
Kayla couple us
8
It was great
Pros:

Affordable, clean, good location

Cons:

N/A

2026-03-10 via Nuitee
Q
Queenetta couple us
10
I really enjoyed my stay. I will definitely be back?
Pros:

Very clean and friendly

Cons:

I liked everything about this property?

2026-03-10 via Nuitee
M
michaelbY17CL Family
2
Subpart 1 star stay at best. Disappointing for a Hampton Inn.
Pros:

We have stayed here twice in the last few months, both times we have had similar issues. I work from the hotel alot and the office chair is either broken or feels like its about to fall apart and feels like sitting on a rock. The first stay I requested to swap out a chair and they ignore me. This last time (March 5-8, 2026) The service was great and got a new chair but the hydraulics were busted and would sink right back down as you sat. The living room couch was uncomfortable and the suite layout was off at best.

Both times we stayed here the hot water was barely over luke warm at best and that was if you caught the shower early in morning or late at night.

Location is great and the food was decent though.

2026-03-09 via Tripadvisor
D
Dominique family_with_children us
10
2026-03-09 via Nuitee
J
Johnfrey family_with_children us
10
2026-03-08 via Nuitee
P
Paula couple us
9
Excellent and comfortable!!
Pros:

The room was nice and the bed extra comfortable. Also I enjoyed the breakfast grits as they were excellent. I plan to stay here again.

Cons:

Check in process was a little confusing as the front desk assigned us a room but it was taken once they went to make our keys from the online system and had to reassign us a different room. It was a small issue that was quickly resolved.

2026-03-06 via Nuitee
T
TSQMcL extended_group us
8
Familiar, and that's nice.
Pros:

We always appreciate Hampton Inns because the ADA rooms are spacious to move around in. The amenities are familiar, and we like the included breakfast.

Cons:

For this particular stay only and because the included breakfast is one of the reasons we choose Hampton Inns....
The juice machine was out of order. We were told it had been for a few days already. During the duration of it not being operable, I think it would have been a smart decision for the manager/s to get juice boxes or large bottles so that guests could have some. To only offer coffee, tea, milk (cereal), and water, when juice is usually included, was a huge letdown.

2026-03-01 via Nuitee
T
Tarasewicz couple us
10
Pros:

Good hot breakfast, comfortable beds, quiet , pet friendly

Cons:

No sausage gravy. My sig other loves sausage gravy.

2026-02-27 via Nuitee
J
Johnson extended_group us
10
We'll be back
Pros:

Great breakfast

2026-02-27 via Nuitee
T
Townsend family_with_children us
10
2026-02-27 via Nuitee
M
Misty family_with_children us
10
2026-02-23 via Nuitee
C
Caraway couple us
10
2026-01-30 via Nuitee
K
kathleen couple us
9
Pros:

Courteous staff. Location great.

Cons:

We kept turning temp down but still too warm in room as fan ran all night.

2026-01-20 via Nuitee
E
Elsa M family_with_children us
10
2026-01-19 via Nuitee