Santa Sophia Hotel - İstanbul

Hotels
8.1 (5203 reviews)
Emin Sinan Mah. Emin Sinan Hamami Sok No:2 Cemberlitas , Istanbul , tr
+905309569039
info@santasophiahotel.com

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Clean bedding
Cons:
Poor room quality
Lack of basic amenities
Inadequate breakfast

Categories

Cleanliness
7.18
Several reviews mention poor cleanliness and issues with room odors.
Service
9.15
Multiple reviews highlight helpful staff and good service.
Location
9.69
The hotel is centrally located, as mentioned positively in reviews.
Room Quality
6.64
Negative comments about cramped and damp rooms.
Amenities
8.17
Mixed feedback; some amenities are well-received, but others are lacking.
Value for Money
7.13
Several guests feel the price is too high for the quality offered.
Food and Beverage
7.68
Breakfast was varied in quality; some enjoyed it while others found it lacking.
Overall Experience
9.15
Despite several drawbacks, many guests expressed enjoyment in their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:10

Property Description

Central Location in Istanbul’s Old City Centre

Located in the heart of Istanbul's old city centre, The Santa Sophia offers easy access to iconic landmarks like the Blue Mosque, Grand Bazaar, and Topkapi Palace.

Comfortable Guest Rooms with Modern Amenities

The hotel features 40 guest rooms that are simply yet comfortably furnished, each equipped with an en suite bathroom, satellite TV, and complimentary WiFi for a relaxing stay.

Delicious Dining Options and Convenient Transport Access

Enjoy a complimentary buffet breakfast and savor international and Turkish cuisine at the hotel's restaurant for dinner. Plus, with close proximity to tram and bus stops, exploring the city is convenient for guests.

Book your stay at The Santa Sophia now for an unforgettable experience in Istanbul's historic district.

Important information:

Please note that half board service includes buffet breakfast and set menu dinner. Water and 1 soft drink is included for set menu dinner.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 5 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 5203 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.69
Room Quality: 6.64
Amenities: 8.17
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 9.15
M
Mevlütcan • family_with_children • be
6
Citytrip İstanbul
Pros:

Het hotel was centraal gelegen.
Het personeel was zeer behulpzaam.
Iedere dag kregen we verse handdoeken.
Iedere dag werd ons kamer gekuist.

Cons:

De kamer was zeer krap en toe aan renovatie. (Zeer smalle badkamer)
Als je niet bij de eerste was voor het ontbijt, moest je lang zoeken (wachten) voor een plaats.
Het ontbijt was zeer beknopt en werd laattijdig aangevuld.
We hebben gelogeerd met 4 personen, maar de kamer was niet geschikt voor 4.

2025-11-01 • via Nuitee
M
Miro • extended_group • hr
9
Pros:

.

2025-11-01 • via Nuitee
M
Mario Donato • family_with_children • it
6
2025-11-01 • via Nuitee
J
José Luis Alejandro • family_with_children • pe
10
Pros:

🤨

Cons:

☺️

2025-11-01 • via Nuitee
H
Hisham • couple • eg
6
Pros:

Very good position with a good price

Cons:

The first night they downgraded our room because of an issue they had!

2025-10-31 • via Nuitee
M
Martin • extended_group • es
10
2025-10-31 • via Nuitee
M
Mohammed • family_with_children • gb
10
2025-10-31 • via Nuitee
C
Clara • solo_traveller • sm
7
2025-10-31 • via Nuitee
J
Jon • extended_group • es
10
2025-10-31 • via Nuitee
C
cristian • family_with_children • ro
1
Sub asteptari
Pros:

Pozitia

Cons:

Camera plina de umezeala si foarte mica, cu toate ca check-in se făcea la ora 14 am fost cazari la ora 15

2025-10-31 • via Nuitee
M
Mauro • solo_traveller • br
10
2025-10-30 • via Nuitee
F
Frances • couple • au
1
Terrible do not stay here
Pros:

It had a restaurant

Cons:

8 in the morning no hot water, neon sign directly outside the room window with no block out curtains. The noise was terrible, it started early in the went until after 5 in the afternoon. The smell from the bathroom was so bad we had to have the canon all night . We have stayed in Istanbul many many times this is the worst hotel.

2025-10-30 • via Nuitee
B
Brigita • family_with_children • si
10
2025-10-30 • via Nuitee
F
Federico • solo_traveller • py
10
2025-10-30 • via Nuitee
L
Lucian George • couple • ro
10
2025-10-30 • via Nuitee
J
JP • family_with_children • fr
9
Conforme à l'attendi
Pros:

Le personnel es très très serviable. Le petit déjeuner était très bien, il aurait gagné à proposer un peu de fruits frais pour moi. La navette pour l'aéroport est un bon service, et la situation géographique est bonne.

2025-10-30 • via Nuitee
D
Dalila • family_with_children • it
10
2025-10-30 • via Nuitee
P
petros • extended_group • gr
4
Pros:

Η τοποθεσία. Είναι κοντά στο τραμ κ στα βασικά αξιοθέατα.

Cons:

Πολύ μικρό το δωμάτιο. Μερικά είναι ισόγεια ή κ υπόγεια, μην σου τύχει δηλαδή. Το πρωινό κάθε μέρα τα ίδια, μέτριο. Ο χώρος είναι ισόγειο ς, το μεσημέρι γίνεται καφέ κ το βράδυ ταβέρνα. Στο πρωινό λέγαμε: τελείωσε το ψωμί κ απαντούσαν: Ε να μην φάτε ψωμί. Δεν είχε πιρούνι κ μας απάντησαν: Ε μην φάτε με πηρούνι. Δεν είχε ποτήρι κ είπαν απλά ότι τελείωσαν τα ποτήρια. Πολύ ακριβό ξενοδοχείο για αυτά που προσφέρει. Ξεγελαστηκα από τις κριτικές αλλά δεν ισχύουν. Αν κόστιζε το μισό θα το έλεγα αξιοπρεπές αλλά τώρα το λέω χάλια.

2025-10-29 • via Nuitee
D
Daniela • extended_group • ro
3
Pros:

Pozitia hotelului față de punctele de interes.

Cons:

Când am ajuns in prima zi din trei camere doar două au fost disponibile, restul ni s-a spus că au o problemă la baie. Am fost cazați la doua hoteluri diferite, cu toate că noi am luat special în același hotel, să stăm împreună tot grupul de prieteni.La hotelul unde ne-au trimis, cu greu au găsit o cameră, iar camera nu era gata încă și am lăsat bagajul in acea cameră cam o ora, până au terminat de făcut curățenie. A doua zi când am revenit la micul dejun, camerele încă nu erau gata și a trebuit să așteptăm până după amiază și bagajul l-am lăsat la recepție. In camera triplă unde am stat(308) ,patul de o persoană era rupt și foarte murdar, iar în baie cât și în cameră se simțea miros de canal și mucegai, vederea din cameră dădea într-un hol interior.Suntem a patra oară în Istanbul, dar așa ceva nu am întâlnit, să vi obosit de pe drum și să te plimbe că nu au camere și să nu ai unde sa te schimbi de hainele de pe drum ,să îți faci un duș, să stai un pic să te relaxezi.

2025-10-29 • via Nuitee
L
Lorena • couple • es
10
2025-10-29 • via Nuitee