Damson Dene Hotel

Hotels
8.5 (3092 reviews)
Crosthwaite , Bowness-on-Windermere , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful setting, great views and lovely grounds (ducks, garden, model village)
Friendly and helpful staff overall
Good breakfast selection and food range
Close to Windermere / good location for exploring southern lakes
Plenty of parking and pet-friendly on occasions
Comfortable beds for many guests, towels/amenities replenished daily
Cons:
Cleanliness issues: carpets, shower stains, sticky tables, chipped bath enamel
Rooms can be dated, small, hot or noisy (fans, traffic, noise from upper levels)
No lift and many steps; access and narrow approach road
Spa/pool often paid with no complimentary access; limited A/C
Occasional unprofessional bar staff and a receptionist lacking empathy
WiFi and TV connectivity problems in some rooms

Categories

Cleanliness
7
Mixed reports: towels/amenities replenished daily but multiple comments about carpets not vacuumed, black stains in shower corners, sticky tables, dirty mirrors and chipped bath enamel indicate below-par cleanliness in places.
Service
9.5
Mostly positive: staff repeatedly described as friendly, approachable and helpful; some standout staff praised. Isolated negative incidents (unprofessional bar staff, a male receptionist lacking empathy) lower the score slightly but overall service is strong.
Location
9.5
Very positive: close to Windermere, beautiful setting with great views and lovely grounds (ducks, garden, model village); one note about a narrow/complicated access road but location is a major asset.
Room Quality
7.5
Mixed to below-average: several guests reported dated rooms, small or uncomfortable beds in some rooms, noisy fans, hot rooms, bath panelling held with gaffer tape, chipped enamel and rooms not matching adverts.
Amenities
7.5
Mixed: pleasant grounds, parking and garden areas are positives; issues include no lift/ many steps, paid spa/pool (no free access with room), noisy fans instead of A/C and limited in-room WiFi/TV problems for some guests.
Value for Money
8.5
Generally seen as good value by many guests and described as good value for money, though a few comments (overpriced roast dinner, '3-star' expectations) moderate this view.
Food and Beverage
8.5
Breakfast widely praised for selection and regular replenishment; overall food range good. There are some criticisms (limited fresh fruit/granola, an overpriced/tough roast dinner) balancing to a positive rating.
Overall Experience
10
Overall very positive: many guests enjoyed a relaxing stay, praising the setting, views, grounds and helpful staff; despite a number of maintenance/cleanliness and amenity issues, overall stays were enjoyable and guests reported willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:20

Property Description

Luxurious Spa and Leisure Centre
Indulge in relaxation at the luxury spa with indoor swimming pool, hot tub, sauna, and steam room. Stay active at the fitness centre or pamper yourself with indulgent treatments at the beauty rooms.

Heron View Restaurant and Bar
Savor a creative, seasonal menu at the elegant Heron View Restaurant and Bar, featuring fresh ingredients from the hotel's own kitchen garden. Enjoy a culinary experience amidst a charming ambiance.

Scenic Views and Elegant Rooms
Unwind in classically decorated rooms with natural colors, tea/coffee facilities, and flat-screen TVs. Wake up to picturesque garden views and rejuvenate in modern en suite bathrooms.

Experience serenity and luxury at Damson Dene Hotel. Book now for a memorable stay amidst beautiful surroundings and top-notch amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.5
Based on 3092 reviews
Cleanliness: 7
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 10
S
Sharon • family_with_children • gb
10
Overall it was beautiful hotel.
Pros:

Great choice for breakfast. The hotel was perfect.

Cons:

Nothing

2026-08-29 • via Nuitee
A
Angela • family_with_children • gb
4
2026-08-29 • via Nuitee
L
Lorna • family_with_children • gb
10
2026-08-28 • via Nuitee
V
Victoria • solo_traveller • gb
5
Pros:

Grounds were lovely with duck pond.

Cons:

Staff weren't overly friendly
Pool isn't heated it was pretty cold.

2026-08-28 • via Nuitee
F
Fiona • family_with_children • gb
10
Amazing hotel, fantastic breakfast,love the garden
Pros:

The garden is beautiful

Cons:

Nothing

2026-08-27 • via Nuitee
B
Bharti • family_with_children • au
9
Wish we had another day.
Pros:

Good location, good starter, dessert and breakfast
Got to see the miniature village. Beautiful flowers; biggest Dalia’s and sunflowers I’ve ever seen.

2026-08-25 • via Nuitee
C
Catherine • solo_traveller • it
8
Pros:

The large room and comfortable beds. The lovely garden and peaceful setting.

Cons:

The fact that we had to pay to use a small swimming pool.

2026-08-24 • via Nuitee
S
Sarah • solo_traveller • gb
5
Pros:

The garden

Cons:

That the swimming pool and spa were extra. Which overall made it poor value for money, we chose this hotel because of the facilities, others in the area made it clear spa facilities were additional charge.

2026-08-24 • via Nuitee
D
David • couple • gb
9
Really enjoyed our stay and will definitely come again as soon as possible.
Pros:

Staff were lovely.
Food was excellent.
Location was ideal.
Parking was plentiful.
Our room was clean .

Cons:

There was no electric car charging capability.

2026-08-24 • via Nuitee
S
Simon • family_with_children • gb
8
Pros:

Good location, cleanliness, spacious room, good breakfast, good restaurant, good staff.

Cons:

WiFi connectivity is bad. No EV charger facility.

2026-08-23 • via Nuitee
S
Sandy • solo_traveller • gb
8
Gem, 15 mins from Windermere.
Pros:

Lovely room, great breakfast lots of character.

Cons:

Too few plug sockets in the room.

2026-08-23 • via Nuitee
M
McCubbin • solo_traveller • gb
8
Pros:

Staff were friendly and helpful. We were a party of 10. They helped make our holiday special. Getting tables reserved for us etc

2026-08-23 • via Nuitee
A
april • family_with_children • gb
1
awful
Pros:

nothing

Cons:

staff not helpful at all. there’s still a dirty shirt under the pillow in one of the bed.

2026-08-23 • via Nuitee
G
Geoff Sleightholm • solo_traveller • gb
10
Pros:

Was the place nice quite not many cars except for coming in to hotel they was gym pool all you needed food was great normal pub rate prices

Cons:

The staff went out they way to help walk round the grounds they also have pods to stay in to

2026-08-23 • via Nuitee
S
Sarah • family_with_children • gb
6
2026-08-23 • via Nuitee
A
Arwa • family_with_children • om
8
2026-08-22 • via Nuitee
P
Pauline • family_with_children • gb
8
Friendly and welcoming with beautiful views.
Pros:

Free onsite parking which was very convenient and friendly staff.

Cons:

The beautiful views, garden was lovely and well maintained. Small pond with ducks. I enjoyed sitting in the garden.

2026-08-22 • via Nuitee
D
Daniel • family_with_children • gb
4
Good location, but hotel is outdated, tired and smelt bad
Pros:

Location

Cons:

Cleanliness
Smell
Outdated
Staff

2026-08-22 • via Nuitee
P
PAMELA • extended_group • gb
8
Enjoyed the stay
Pros:

The setting was stunning, the breakfast was delicious and plentiful. The bar staff and waiting staff at breakfast were lovely and easy to deal with.

Cons:

The hotel was far away from everything. The hotel had an issue with the pool then didn't let us know it was back in use. Not very fair for our family.

2026-08-22 • via Nuitee
A
Aoife • family_with_children • au
6
Peaceful
Pros:

The peace and quiet was great. The friendly ducks were a hit with my daughter.

Cons:

The location was a little further to the town than I thought. The restaurant food was disappointing.

2026-08-21 • via Nuitee