Riverside Hotel

Hotels
Independent
8.4 (201 reviews)
Beezon Road, Kendal, England, LA9 6FS , Kendal , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Terrace
Sauna
Steam room
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Dated rooms
Barking dogs

Categories

Cleanliness
7.6
Some reviews mention rooms that are dated and could use re-decoration, but overall cleanliness is acceptable.
Service
9.1
Multiple reviews praise the friendliness and helpfulness of the staff.
Location
8.6
Conveniently located near Kendal town center with access to walks in the lakes.
Room Quality
7.6
Rooms are described as a bit dated, with some enjoying pleasant views.
Amenities
8.1
Good facilities including a gym and spa, though some mention the pool could be larger.
Value for Money
9.1
Described as good value considering the amenities and services provided.
Food and Beverage
8.6
Food is noted to be good with options for dietary needs, and a pleasant dining experience mentioned.
Overall Experience
8.5
Guests express a generally positive experience with some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Discover the perfect getaway at Riverside Hotel, where comfort meets convenience in the heart of Kendal.

Recreation and Relaxation
Unwind in our fantastic indoor pool, rejuvenate in the hot tub, or indulge in the soothing sauna. Our recreational amenities are designed for your relaxation and enjoyment.

Dining Delights
Savor exquisite meals at our River View Restaurant or grab a quick bite at our coffee shop/cafe. For a more personal touch, room service is available during limited hours, ensuring you always have delicious options.

Business and Connectivity
Whether you're planning an event or simply need to stay connected, our hotel offers a business center, complimentary Wi-Fi, and versatile meeting spaces to suit your needs.

Don't miss your chance to experience all that Riverside Hotel has to offer - book your stay today!

Important information:

  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 201 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Maria solo_traveller gb
8
Pros:

Room overlooking the river very comfortable bed.

Cons:

N/a

2026-07-18 via Nuitee
M
mark solo_traveller gb
8
Pros:

Excellent location comfortable bed and great towels breakfast great and really nice bar with balcony ovet looking river. Car parking very good on site and undercover.

Cons:

No air conditioning which due to heat wave made sleep less comfortable than normal, but a fan was provided and I think overall the hotel was good value for money

2026-07-16 via Nuitee
A
Antony couple gb
7
Good location, secure parking and friendly staff
Pros:

Lovely friendly lady on reception who gave a warm welcome to all of the bikers

2026-07-15 via Nuitee
E
Edwards couple gb
8
2026-07-14 via Nuitee
M
Mike solo_traveller gb
7
Good
Pros:

Location and parking

Cons:

The only negative was on a hot day when temperatures were touching 30 degrees the hotel didn’t have air conditioning.

2026-07-14 via Nuitee
M
Mark solo_traveller gb
8
Pros:

Close to centre, plus free car parking, breakfast was good

Cons:

Room was very hot, hotel needs air con

2026-07-13 via Nuitee
P
Paul couple gb
7
Great room and view of the river, good car parking, close too town centre
Pros:

Better than its 3star status

Cons:

Both bars were poorly managed and staff unwelcoming. Beers were very expensive

2026-07-13 via Nuitee
S
Suzanne couple gb
10
Nice
Pros:

Location beautiful

Cons:

Room very hot no air con

2026-07-13 via Nuitee
C
christopher couple gb
7
It’s ok, would stay again if i really needed to
Pros:

Great location right in the centre of Kendal, with onsite parking.

Cons:

The bedrooms are very tired and in desperate need of renovation and dragging back to 2026.
Bathroom was ok, but a bit grubby and needs refitting. Shower head is lower than your head height with no option to adjust it.
No air con or room fan makes it pretty uncomfortable in warm weather too
TV in the room is very old, slow and poor quality.

2026-07-12 via Nuitee
A
ADELE family_with_children gb
6
Not value for money
Pros:

Location. Parking was free

Cons:

No fan in room had to ask for one. Limited toilet roll. Limited staff working

2026-07-12 via Nuitee
R
Rhona solo_traveller gb
5
Central hotel with good safe parking
Pros:

Not far to walk to city centre.
Car parking at hotel good.
Friendly reception staff.
Although we didn't use leisure facilities was good to have free access to.
Had a fan in bedroom which was a plus as we had tempertures up to 32 degrees.

Cons:

Meal in restaurant not fully cooked and had to be returned to kitchen, hence only ate once at hotel.
Cooked Breakfast could have been hotter.
Some housekeeping issues - dirt and dead fly on cill next to table at breakfast. Bathroom had issues with dirt along cistern edge which was only spotted when in bath and sink plug not clean with black rim.

2026-07-12 via Nuitee
C
Cheryl extended_group gb
7
2026-07-12 via Nuitee
L
Louis solo_traveller ie
9
Pros:

Good location for short walk into town centre

2026-07-12 via Nuitee
H
Healey solo_traveller gb
9
2026-07-12 via Nuitee
M
Manojanandan family_with_children gb
9
2026-07-11 via Nuitee
O
Owen solo_traveller gb
10
Lovely two days
Pros:

Hotel lovely, staff very friendly and helpful with a massive shout out for Hayley behind the bar ,such a breath of fresh air,cannot say enough about her .a real asset to the hotel.

Cons:

The shower in the room,

2026-07-09 via Nuitee
H
Heulwn couple gb
9
Pros:

Friendly staff great spot in town

2026-07-09 via Nuitee
J
jameslV5420HY Couples
8
Nice place...shame about the dinners.
Pros:

Perfect location for town and accessing the Lake District. Parking satisfactory and a nice welcome. Our room overlooked the river and was well-equipped and comfortable. Though the furnishing was a little worn, the room was clean and tidy. All the staff were pleasant and helpful. Breakfast was good. The restaurant serving the evening meal had a pleasing bistro atmosphere and the staff were excellent. The overpriced food was extremely disappointing. First night, the tiny dish of lasagna was poor and the second night's beef-burger had bone and gristle and was served on a dry bun with one lettuce leaf a thin slice of tomato; it was unpleasant. Wine and cocktails were very good. This was a real shame.

2026-07-08 via Tripadvisor
A
Andy solo_traveller gb
10
2026-07-08 via Nuitee
W
Wallace solo_traveller gb
9
Good
Pros:

Clean and comfortable.
Receptionist when we arrived was friendly and helpful.

Cons:

Couldn't eat there because we were travelling with our dog.

2026-07-08 via Nuitee