Riverside Hotel

Hotels
Independent
8.4 (201 reviews)
Beezon Road, Kendal, England, LA9 6FS , Kendal , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
Terrace
Sauna
Steam room
Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Cons:
Dated rooms
Barking dogs

Categories

Cleanliness
7.6
Some reviews mention rooms that are dated and could use re-decoration, but overall cleanliness is acceptable.
Service
9.1
Multiple reviews praise the friendliness and helpfulness of the staff.
Location
8.6
Conveniently located near Kendal town center with access to walks in the lakes.
Room Quality
7.6
Rooms are described as a bit dated, with some enjoying pleasant views.
Amenities
8.1
Good facilities including a gym and spa, though some mention the pool could be larger.
Value for Money
9.1
Described as good value considering the amenities and services provided.
Food and Beverage
8.6
Food is noted to be good with options for dietary needs, and a pleasant dining experience mentioned.
Overall Experience
8.5
Guests express a generally positive experience with some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Discover the perfect getaway at Riverside Hotel, where comfort meets convenience in the heart of Kendal.

Recreation and Relaxation
Unwind in our fantastic indoor pool, rejuvenate in the hot tub, or indulge in the soothing sauna. Our recreational amenities are designed for your relaxation and enjoyment.

Dining Delights
Savor exquisite meals at our River View Restaurant or grab a quick bite at our coffee shop/cafe. For a more personal touch, room service is available during limited hours, ensuring you always have delicious options.

Business and Connectivity
Whether you're planning an event or simply need to stay connected, our hotel offers a business center, complimentary Wi-Fi, and versatile meeting spaces to suit your needs.

Don't miss your chance to experience all that Riverside Hotel has to offer - book your stay today!

Important information:

  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 201 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 8.5
A
alanj490 Business United Kingdom
6
It was ok
Pros:

Stayed here for two nights recently. It’s a nice enough hotel with friendly and helpful staff, but I was a little dismayed to see a scrunched up used towel outside my bedroom door and the bin in the toilet was full upon check in. Housekeeping needs to be better. Great location though, about 5 mins walk into town.

2026-07-03 via Tripadvisor
D
Darren extended_group gb
10
2026-07-03 via Nuitee
D
Denis couple gb
8
On the river great views
Pros:

Good location. Free parking close by. Great view of river. Friendly staff at reception.

2026-07-03 via Nuitee
B
barry couple nz
8
2026-07-02 via Nuitee
V
Valerie solo_traveller gb
7
2026-07-02 via Nuitee
C
colin couple gb
10
Friendly staff very clean , nice rooms and comfortable bed. Also the view of the river from my bedroom and from the brea
Pros:

The location right in town , the hotel car park and the view of the river.

Cons:

Nothing

2026-07-01 via Nuitee
D
Diane couple au
10
2026-07-01 via Nuitee
S
Samantha couple gb
8
Very enjoyable. Used as a base for the town. Swimming pool and sauna facilities very good.
Pros:

Location to the town. Very quiet though bedroom doors are very noisy when they’re being closed.

Cons:

Room and bathroom needed a good lick of paint. Bathroom was a bit grubby.

2026-06-30 via Nuitee
A
Adrian solo_traveller gb
8
2026-06-30 via Nuitee
G
giles couple fr
6
2026-06-30 via Nuitee
C
Claire couple gb
8
Lovely hotel, staff were friendly from start to finish
Pros:

Hotel room was lovely. Our room was Right over the river. The room was large and clean. The bed was lovely and comfy. The staff were welcoming and friendly. The free soap, shampoo and body wash were a bonus, they smelled fantastic.

Cons:

There was a little bit of mould on the bathroom walls and around the bath, but a little bit is to be expected.

2026-06-29 via Nuitee
N
Neil solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-29 via Nuitee
G
Gale solo_traveller gb
8
Pros:

Friendly, great location, great gym and spa

Cons:

No AC

2026-06-29 via Nuitee
G
glam11 Family Cumbria, England
10
Perfect ❤️
Pros:

Stayed at the beautiful hotel as part of a group of 12 for a family celebration.
Rooms were spotlessly clean and comfortable. Food was delicious but the best thing about this hotel is the staff. Every member of the team is polite and friendly, they all seem so happy to please their guests.
Well done Riverside and Thank you

2026-06-28 via Tripadvisor
S
Sam extended_group gb
10
2026-06-28 via Nuitee
R
Richard couple gb
6
It was ok.
Pros:

Comfy bed. Had a nice gym and pool.
The bar served good food.

Cons:

Very tired rooms and no air conditioning. Was advertised as two restaraunts but one was for breakfast and the other was the bar which served foot in evenings.

2026-06-28 via Nuitee
T
Thomas steven solo_traveller gb
7
2026-06-28 via Nuitee
S
Susan solo_traveller gb
5
Would not return . Not to my standards .
Pros:

Good location . Nice bar area . Food and breakfast ok

Cons:

Bathroom and bed linen spotless . Carpet not clean . Lots of hairs and crumbs on bedroom carpet . Reported this on arrival . No action taken .
In bar during evening meal very loud group of drunken women , known to hotel staff . No action taken .

2026-06-28 via Nuitee
S
Simon extended_group gb
9
Comfortable and friendly.
Pros:

Clean, good location, good staff.

Cons:

No air conditioning in the room.

2026-06-28 via Nuitee
H
Hillary solo_traveller gb
10
Pros:

Great location right on the river with a short walk to the town centre
Warm welcome on arrival
Bed comfy
Buffet breakfast was excellent with lots of choice

Cons:

Nothing

2026-06-28 via Nuitee