Hilton Garden Inn West Palm Beach Airport

Hotels
Hilton Garden Inn
8.8 (385 reviews)
1611 Worthington Road , West Palm Beach , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent customer service
Clean and comfortable rooms
Cons:
Refund issues due to cancellation

Categories

Cleanliness
9.05
Rooms were clean, sheets were crisp, and bathrooms were immaculate.
Service
9.05
Staff were incredibly friendly and helpful, with Laurie being specifically mentioned for her excellent customer service.
Location
9.05
Great location, convenient to airport and attractions.
Room Quality
8.55
Rooms are spacious and comfortable, ensuring a good night's sleep.
Amenities
8.55
Amenities work well and are appreciated by guests.
Value for Money
9.05
Big bang for your buck, offering wonderful experiences for the price.
Food and Beverage
8.55
Breakfast was delicious with a nice variety of options.
Overall Experience
8.55
Overall, a wonderful stay and highly recommended by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Convenient Location

Located just minutes away from Palm Beach International Airport and popular city attractions, the West Palm Beach Airport Hilton Garden Inn offers easy access to key destinations.

First-Class Amenities

Enjoy top-notch facilities including an on-site restaurant, free WiFi, a fitness center, an outdoor pool, and a terrace, ensuring a comfortable and convenient stay.

Spacious Accommodations

Relax in well-appointed rooms equipped with modern amenities such as flat-screen TVs, microwaves, and refrigerators, providing all the comforts of home during your visit.

Experience the perfect blend of convenience and luxury at the West Palm Beach Airport Hilton Garden Inn - book your stay now for an unforgettable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 385 reviews
Cleanliness: 9.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
T
tania couple us
10
2026-02-12 via Nuitee
S
Sueli solo_traveller us
9
2026-01-19 via Nuitee
Y
Yvette solo_traveller us
8
Despite the elevators being hot, the location is great, the staff is friendly, and it's very convenient with a shutt
Pros:

Great location

Cons:

Elevated are really hot

2026-01-19 via Nuitee
J
Janelle family_with_children us
7
2026-01-19 via Nuitee
C
Clarence couple us
5
Will have to think twice before staying at another HGI
Pros:

The room was large and clean but lacked character, decoration not nice. Room did not have a pen or any stationery

Cons:

It is about time breakfast was included in your rate.

2026-01-19 via Nuitee
Y
Yvette couple us
8
It was a blast! I’d totally come back again.
Pros:

The location is great, the place is very clean, and the employees are very polite.

Cons:

The hallway and elevator was hot and I had trouble with my coffee pot in my room. The bedroom TV didn’t work or I couldn’t operate it correctly.

2026-01-19 via Nuitee
J
James solo_traveller us
1
You guys stole my money
Pros:

You guys stole my money

Cons:

You guys stole my money

2026-01-19 via Nuitee
M
Michele family_with_children us
9
Pros:

The staff was great. Particularly Ashley and Timothy were friendly and went above and beyond.

2026-01-19 via Nuitee
A
A5259NFkevinm Business
10
Laurie was freaking amazing.
Pros:

The room and location was awesome, BUT THE SERVICE WAS AMAZING! Laurie, was amazing. She was kind, easy to talk to, gave amazing recommendations. She seriously deserves a raise. Highly recommend if you stay here to get your food recommendations from her.

2026-01-15 via Tripadvisor
A
Andrew couple us
10
Best Bang for your Buck
Pros:

I love this place its so clean and comfy

2026-01-15 via Nuitee
D
David couple us
10
2026-01-15 via Nuitee
S
silvia family_with_children it
10
2026-01-14 via Nuitee
C
Cheryl solo_traveller us
10
Pros:

Room was very clean, larger than expected. Staff was friendly and very helpful.

Cons:

N/A

2026-01-11 via Nuitee
A
Ambassador380853 Solo travel
4
Ghetto for a Hilton
Pros:

Location is dark and dingy. Hotel not properly noticeable due to lack of signage. A very poor representation of a Hilton

2026-01-06 via Tripadvisor
C
Cruiser09652000130 Business
10
Great Value for your money
Pros:

Wonderful experience, clean rooms and great service. Nice atmosphere, no noise and amenities work well. Couldn't ask for more for your money

2025-12-31 via Tripadvisor
E
E3495FOericg Family
10
Saved by Laurie.
Pros:

Laurie, at the front desk, was super helpful when we checked in late after a delayed flight, directing us to the one place nearby where we could get a much-needed drink and meal.

2025-12-29 via Tripadvisor
J
JaniceA1014 Friends getaway
10
Great hotel
Pros:

Great Location. Everyone was so nice and accommodating. The bed was plush for a good nights sleep. We will be back soon for more sun and fun.

2025-12-29 via Tripadvisor
C
carat818 Friends getaway
10
Great stay!
Pros:

I had a great experience at the Hilton Boca Airport. The front desk staff were incredibly helpful and welcoming from check-in to check-out. The room was very clean and comfortable, which made the stay even more enjoyable. Breakfast was delicious with a nice variety of options to start the day. Overall, a wonderful stay and I would definitely recommend this hotel.

2025-12-29 via Tripadvisor
N
N2855WEchristinal Family
10
Great Convenient WPB Hotel
Pros:

Excellent service, family friendly, super clean hotel convenient to airport and West Palm Beach points of interest! General Manager was very accommodating towards our family and our requests!

2025-12-29 via Tripadvisor
R
R7226DLadrienneh Family
10
We had a great experience
Pros:

Big bang for your buck! I can go on and on, and I will cause I’m chatty.

Heather the general manager AND Yachel the assistant general manager were so hands on and reliable. Orelbe( spelling, sorry) was kind and assisted with extra towels when we needed them. Ashley in the bar is excellent, Tulio was gracious and so sweet!

Rooms were clean, sheets were crisp, beds were comfy. Bathroom was immaculate. We had a great little family trip. Can’t wait to come back!

2025-12-29 via Tripadvisor