Hilton Garden Inn West Palm Beach Airport

Hotels
•
Hilton Garden Inn
8.8 (393 reviews)
1611 Worthington Road , West Palm Beach , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent customer service
Clean and comfortable rooms
Cons:
Refund issues due to cancellation

Categories

Cleanliness
9.05
Rooms were clean, sheets were crisp, and bathrooms were immaculate.
Service
9.05
Staff were incredibly friendly and helpful, with Laurie being specifically mentioned for her excellent customer service.
Location
9.05
Great location, convenient to airport and attractions.
Room Quality
8.55
Rooms are spacious and comfortable, ensuring a good night's sleep.
Amenities
8.55
Amenities work well and are appreciated by guests.
Value for Money
9.05
Big bang for your buck, offering wonderful experiences for the price.
Food and Beverage
8.55
Breakfast was delicious with a nice variety of options.
Overall Experience
8.55
Overall, a wonderful stay and highly recommended by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Convenient Location

Located just minutes away from Palm Beach International Airport and popular city attractions, the West Palm Beach Airport Hilton Garden Inn offers easy access to key destinations.

First-Class Amenities

Enjoy top-notch facilities including an on-site restaurant, free WiFi, a fitness center, an outdoor pool, and a terrace, ensuring a comfortable and convenient stay.

Spacious Accommodations

Relax in well-appointed rooms equipped with modern amenities such as flat-screen TVs, microwaves, and refrigerators, providing all the comforts of home during your visit.

Experience the perfect blend of convenience and luxury at the West Palm Beach Airport Hilton Garden Inn - book your stay now for an unforgettable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 393 reviews
Cleanliness: 9.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
J
JAIRO • family_with_children • us
8
Pros:

Great people in the restaurant!

2026-05-22 • via Nuitee
P
Priscilla • solo_traveller • us
7
2026-05-19 • via Nuitee
J
Jessica • couple • us
10
2026-05-18 • via Nuitee
P
Péter • family_with_children • hu
7
2026-05-09 • via Nuitee
M
MAKESIA • solo_traveller • us
10
Always clean smells amazing and everything you need is within the hotel. Staff is amazingly knowledgeable and helpful
Pros:

Very pleasant I’m a Hilton member so it’s always a pleasure to stay at any of them

Cons:

This doesn’t apply to the Hilton

2026-04-19 • via Nuitee
R
Rick • couple • us
8
2026-03-23 • via Nuitee
K
Krista • family_with_children • us
3
Cons:

We booked a double queen room, but when we arrived at 1am after a late flight, that room was not available. Instead, we got one King bed and a very uncomfortable pull out couch. The person at the desk would not check us in without a $100 deposit (though we had paid the full cost of the room in advance) and all of our credit cards were declined on their machine. These same cards worked perfectly fine everywhere else for the rest of our trip! They would not accept cash or a business check, so because of their faulty machines, we had to stand around forever in the middle of the night before finally getting the wrong room without bedding for the pull out couch.

2026-03-21 • via Nuitee
M
Maria • couple • us
9
Nice hotel, confy and great location
Pros:

Room and bed

Cons:

It could have more amenities

2026-03-09 • via Nuitee
T
tania • couple • us
10
2026-02-12 • via Nuitee
Y
Yvette • couple • us
8
It was a blast! I’d totally come back again.
Pros:

The location is great, the place is very clean, and the employees are very polite.

Cons:

The hallway and elevator was hot and I had trouble with my coffee pot in my room. The bedroom TV didn’t work or I couldn’t operate it correctly.

2026-01-19 • via Nuitee
C
Clarence • couple • us
5
Will have to think twice before staying at another HGI
Pros:

The room was large and clean but lacked character, decoration not nice. Room did not have a pen or any stationery

Cons:

It is about time breakfast was included in your rate.

2026-01-19 • via Nuitee
Y
Yvette • solo_traveller • us
8
Despite the elevators being hot, the location is great, the staff is friendly, and it's very convenient with a shutt
Pros:

Great location

Cons:

Elevated are really hot

2026-01-19 • via Nuitee
S
Sueli • solo_traveller • us
9
2026-01-19 • via Nuitee
M
Michele • family_with_children • us
9
Pros:

The staff was great. Particularly Ashley and Timothy were friendly and went above and beyond.

2026-01-19 • via Nuitee
J
Janelle • family_with_children • us
7
2026-01-19 • via Nuitee
J
James • solo_traveller • us
1
You guys stole my money
Pros:

You guys stole my money

Cons:

You guys stole my money

2026-01-19 • via Nuitee
A
A5259NFkevinm • Business
10
Laurie was freaking amazing.
Pros:

The room and location was awesome, BUT THE SERVICE WAS AMAZING! Laurie, was amazing. She was kind, easy to talk to, gave amazing recommendations. She seriously deserves a raise. Highly recommend if you stay here to get your food recommendations from her.

2026-01-15 • via Tripadvisor
D
David • couple • us
10
2026-01-15 • via Nuitee
A
Andrew • couple • us
10
Best Bang for your Buck
Pros:

I love this place its so clean and comfy

2026-01-15 • via Nuitee
S
silvia • family_with_children • it
10
2026-01-14 • via Nuitee