Hilton Garden Inn West Palm Beach Airport

Hotels
•
Hilton Garden Inn
8.8 (410 reviews)
1611 Worthington Road , West Palm Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent customer service
Clean and comfortable rooms
Cons:
Refund issues due to cancellation

Categories

Cleanliness
9.05
Rooms were clean, sheets were crisp, and bathrooms were immaculate.
Service
9.05
Staff were incredibly friendly and helpful, with Laurie being specifically mentioned for her excellent customer service.
Location
9.05
Great location, convenient to airport and attractions.
Room Quality
8.55
Rooms are spacious and comfortable, ensuring a good night's sleep.
Amenities
8.55
Amenities work well and are appreciated by guests.
Value for Money
9.05
Big bang for your buck, offering wonderful experiences for the price.
Food and Beverage
8.55
Breakfast was delicious with a nice variety of options.
Overall Experience
8.55
Overall, a wonderful stay and highly recommended by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Convenient Location

Located just minutes away from Palm Beach International Airport and popular city attractions, the West Palm Beach Airport Hilton Garden Inn offers easy access to key destinations.

First-Class Amenities

Enjoy top-notch facilities including an on-site restaurant, free WiFi, a fitness center, an outdoor pool, and a terrace, ensuring a comfortable and convenient stay.

Spacious Accommodations

Relax in well-appointed rooms equipped with modern amenities such as flat-screen TVs, microwaves, and refrigerators, providing all the comforts of home during your visit.

Experience the perfect blend of convenience and luxury at the West Palm Beach Airport Hilton Garden Inn - book your stay now for an unforgettable hotel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 410 reviews
Cleanliness: 9.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
T
Tod • couple • us
8
Our short stay was worth it for the time we stayed and would stay again
Pros:

Properties were very nice inside and outside
Staff very friendly and helpful
Very flexible when issue came up with AC

Cons:

Could have used a little more care with certain items to be fixed
Our bathroom threshold was missing , our first room the AC wasn’t operating properly
The pool was under construction so was told to use the sister companies pool next door

2026-06-25 • via Nuitee
M
Maria Jose • couple • cr
9
Muy buen hotel
Pros:

Muy bonito hotel, las instalaciones excelentes y el trato del personal es excelente

Cons:

Lo único que tal vez no me gustó y pudo ser mi culpa es que en Booking indican que incluye desayuno y si bien es un excelente desayuno el desayuno es de pago! No está incluido

2026-06-24 • via Nuitee
K
Kristina • couple • us
10
2026-06-23 • via Nuitee
S
Sharoll • family_with_children • us
10
Pros:

Every employee I encountered was polite and super helpful. It was easy to check in, everything was clean when we arrived.

Cons:

Everything,

2026-06-23 • via Nuitee
A
Atanaze and Blanson • couple • us
10
My husband and I loved it Keep up the good work.
Pros:

The bed sheets was very clean no stains I love that part overall the room was very nice and staff was nice.

Cons:

No complaints at all.

2026-06-14 • via Nuitee
I
Isaiah • couple • us
6
2026-06-07 • via Nuitee
D
daniellI7652ZQ • Family
10
Lorren & Keisha five star Amazing employees
Pros:

I just wanted to shout out Keisha and Lorren they both helped in different ways and show their class and the quality of services of the Hilton brand standard! When I arrived here for my birthday me and my girl went to the front desk and Keisha arranged a gift basket unexpectedly which was a great surprise May 31 on Sunday I had burnt some food in microwave and Lorren helped me switch different rooms but the same category type of room and it was done quickly and we sincerely was happy with that and truly appreciated that both five start quality employees

2026-05-31 • via Tripadvisor
D
Deliah • solo_traveller • us
10
Pros:

Staff

2026-05-31 • via Nuitee
C
Carlos • solo_traveller • cl
5
2026-05-30 • via Nuitee
M
Mark • couple • us
10
2026-05-28 • via Nuitee
T
Thomas D • couple • us
10
Everyone was very kind and helpful
Pros:

Everything

Cons:

Nothing

2026-05-25 • via Nuitee
M
Marsha • couple • us
10
2026-05-24 • via Nuitee
G
GiaRobinson99 • Friends getaway • Providenciales, Turks and Caicos
10
Amazing customer service!
Pros:

The front desk and sales team at this property have been a joy to work with while planning my summer trip. Nick in sales has been so so helpful and very patient while booking new reservations and adjusting existing reservations. His responses were prompt and clear. He even stayed back to make sure I had all of my reservations in order for my upcoming stay. Lori at front desk is incredibly sweet and always greeted me warmly on the phone. Everyone that I've spoken to at this property has been very professional. Highly recommend Hilton!

2026-05-22 • via Tripadvisor
J
JAIRO • family_with_children • us
8
Pros:

Great people in the restaurant!

2026-05-22 • via Nuitee
P
Priscilla • solo_traveller • us
7
2026-05-19 • via Nuitee
J
Jessica • couple • us
10
2026-05-18 • via Nuitee
P
Péter • family_with_children • hu
7
2026-05-09 • via Nuitee
J
jeffcA8018YG • Couples
10
Amazing
Pros:

Laurie at the front desk was the sweetest lady i’ve ever experienced. She went out of her way to accommodate us even so much to upgrade our room. She extremely helpful with any questions we had. Shes a valuable employee 🫶🏻🫶🏻

2026-04-25 • via Tripadvisor
M
MAKESIA • solo_traveller • us
10
Always clean smells amazing and everything you need is within the hotel. Staff is amazingly knowledgeable and helpful
Pros:

Very pleasant I’m a Hilton member so it’s always a pleasure to stay at any of them

Cons:

This doesn’t apply to the Hilton

2026-04-19 • via Nuitee
R
Rick • couple • us
8
2026-03-23 • via Nuitee