Smiths At Gretna Green Hotel

Hotels
8.4 (2211 reviews)
Gretna Green , Gretna Green , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Cons:
Cleanliness issues
Poor quality mattress and heating

Categories

Cleanliness
7.48
Some reviews mentioned cobwebs and issues with room cleanliness.
Service
9.45
Staff were reported to be extremely helpful and friendly.
Location
8.99
Frequent mention of a great location and proximity to attractions.
Room Quality
7.94
Mixed sentiments; some positive while others reported poor mattress quality.
Amenities
7.97
General amenities mentioned positively, but some issues with cleanliness in rooms.
Value for Money
8.43
Good value reported, but some dissatisfaction with the room conditions.
Food and Beverage
8.48
Food quality was often praised, especially the breakfast variety.
Overall Experience
8.45
Overall positive experiences despite a few issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:27

Property Description

Historical Charm and Modern Comforts

Unforgettable Wedding Experience
Embrace the romantic history at the world-famous Old Blacksmith's Shop, creating timeless memories for wedding parties. Special requests catered to ensure a magical celebration.

Inspiring Design and Exceptional Facilities
Experience the perfect blend of tradition and modern comfort at Smiths at Gretna Green. Immerse yourself in the historical backdrop while enjoying top-notch facilities and professional hospitality.

Tailored Hospitality
Indulge in a stay filled with personalized care and attention to detail, ensuring a relaxed and memorable experience for all guests.

Book now to be a part of this unique blend of history and luxury at Smiths at Gretna Green.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2211 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
H
Heather • couple • gb
8
2026-04-11 • via Nuitee
R
Robert • couple • gb
7
Pros:

Breakfast was poor not at all value for money. Long queues as everyone had to fill their own plate self-service from a small counter. Orange juice had No Taste more like water.Black Puddlng was rubbish
Would not stay again based on this.

Cons:

See above

2026-04-10 • via Nuitee
D
Danielle • couple • gb
9
Short stay
Pros:

The room was lovely. Nice view. And quite at night.
Dinner was amazing. My steak was cooked to perfection. Big shout out to the chef on that night. 6/4/26

Cons:

Found the pillows quite flat when sleeping .

2026-04-07 • via Nuitee
N
Natt07 • Couples • Longstanton, Cambridgeshire, England
10
Wedding !
Pros:

Absolutely loved it here !
We just got married at the old Blacksmiths this weekend, we booked the platinum package through smiths and everything was perfect!
Staff are so kind and friendly
The Ash suite was outstanding
The food was excellent
Only minor disappointment was they had ran out of his and hers passport holder souvenirs!
Definitely recommend this amazing 👏 hotel

2026-04-06 • via Tripadvisor
J
James • couple • gb
5
Nice property and staff, but disappointed with the room change and would expect compensation for the difference.
Pros:

The property was very nice overall, and the room we were given was clean, comfortable, and well presented. The staff were polite and helpful, and the location was perfect for attending my friend’s wedding.

Cons:

I was disappointed because I had booked a one-bedroom cottage, but upon arrival, I was informed there was an electricity issue and we were moved to an executive room instead. Although the room itself was lovely, it was not what I had booked, and it meant we were separated from our friends who were staying in the cottages for the wedding, which impacted our experience.

Additionally, I paid £300 for the cottage, but the executive room costs £121 per night (£222 for two nights). Given this difference, I feel this was not equivalent accommodation.

I would appreciate it if the hotel could offer a partial refund or appropriate compensation to reflect the difference in room type and the inconvenience caused.

2026-04-05 • via Nuitee
L
Lisa • couple • gb
10
2026-04-04 • via Nuitee
G
Geraldine • family_with_children • gb
10
Pros:

Lovely stay for daughters vowels renewal, beautiful service and hospitality at hotel for the family dinner after.

Cons:

Coffee machine in rooms and water to drink

2026-04-04 • via Nuitee
J
joanne • couple • gb
5
It was ok other than as above
Pros:

Convience

Cons:

We were above where the kitchen was people talking very loudly and being unruly

2026-04-03 • via Nuitee
A
Andrew • couple • gb
10
2026-04-03 • via Nuitee
V
vanessa • family_with_children • gb
10
Pros:

The staff were so helpful. The cottage was beautiful and food excellent

Cons:

I didn't like the early finish in the kitchen and restaurant. And if we needed room service we'd need to collect it and take it back to the cottage ourself

2026-04-02 • via Nuitee
R
RESSSSPEC • Couples • Scotland
2
Online booking no correspondence
Pros:

Booked online for main restaurant , no email confirmation, booked it again, no email confirmation, I emailed front of house, no reply, I then emailed to cancel the 2 bookings(dunno if they were booked), no reply. Very strange. Checked junk email, nothing. Hello is anyone there?

2026-03-31 • via Tripadvisor
C
clairerG8253MM • Couples
10
What can I say, this place and it's staff are simply outstanding.
Pros:

On arrival I enquired about the possibility of renewing our wedding vows with it being 60 years. From that moment we were looked after like royalty, transported to the venue by chauffeur, handfast ceremony, lots of beautiful photographs taken and just the best experience. We were both overwhelmed by the service we received, the hotel was beautiful and the meals we had in the restaurant were outstanding. I couldn't recommend this place enough.

2026-03-29 • via Tripadvisor
C
Craigie • family_with_children • gb
9
2026-03-29 • via Nuitee
J
Jeanette • couple • gb
8
passing through
Pros:

Room

Cons:

bar seating for couples

2026-03-26 • via Nuitee
D
Debbie • couple • ie
10
2026-03-24 • via Nuitee
D
donna • couple • gb
10
2026-03-22 • via Nuitee
M
Marie • couple • gb
9
Great place to stay, comfortable and convenient.
Pros:

We stayed to visit again so we could place our padlock on the love fence. We like the hotel as it is so close to where we wanted to be and it is very comfortable. The room we had was beautiful.

Cons:

I can’t say there is anything we don’t like about the property

2026-03-21 • via Nuitee
J
Jade • extended_group • gb
10
Excellenr stay !
Pros:

We stayed here due to friends having a wedding, the hotel is in a gorgeous location, the rooms are really nice, tidy and clean you have everything you possibly need in the rooms . Staff are all friendly and very helpful.

2026-03-17 • via Nuitee
C
cwdg46 • Couples • Gateshead, Tyne and Wear, England
8
Good hotel with expensive mistake WARNING for you
Pros:

Lovely staff, very clean hotel and good food.
Do not book the dinner, bed and breakfast deal. We booked direct and paid around £166 for dinner for 2 nights to find on further searching we were only allowed £20 per person per night towards dinner. So, £80 food and £86 ripoff. A manager tried to make it better by offering a cocktail (not our thing) on the first night and 3 course meal both nights but we were given a cut down menu. We watched everyone else in the restaurant order from the full menu and we, who paid most, had limited choices. Lots had fish and chips - not available for us.
We couldn’t cancel and rebook - you can for B&B but not for the dinner “deal”.
Left a poor taste.
Beware - just book the B&B rate.

2026-03-16 • via Tripadvisor
J
Jane • solo_traveller • gb
10
Pros:

Really enjoyed our overnite stay recently. Everything was excellent, great room, very clean, warm and spacious with a lovely view..Good food too.. will stay again

2026-03-16 • via Nuitee