Smiths At Gretna Green Hotel

Hotels
8.4 (2333 reviews)
Gretna Green , Gretna Green , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Cons:
Cleanliness issues
Poor quality mattress and heating

Categories

Cleanliness
7.48
Some reviews mentioned cobwebs and issues with room cleanliness.
Service
9.45
Staff were reported to be extremely helpful and friendly.
Location
8.99
Frequent mention of a great location and proximity to attractions.
Room Quality
7.94
Mixed sentiments; some positive while others reported poor mattress quality.
Amenities
7.97
General amenities mentioned positively, but some issues with cleanliness in rooms.
Value for Money
8.43
Good value reported, but some dissatisfaction with the room conditions.
Food and Beverage
8.48
Food quality was often praised, especially the breakfast variety.
Overall Experience
8.45
Overall positive experiences despite a few issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:27

Property Description

Historical Charm and Modern Comforts

Unforgettable Wedding Experience
Embrace the romantic history at the world-famous Old Blacksmith's Shop, creating timeless memories for wedding parties. Special requests catered to ensure a magical celebration.

Inspiring Design and Exceptional Facilities
Experience the perfect blend of tradition and modern comfort at Smiths at Gretna Green. Immerse yourself in the historical backdrop while enjoying top-notch facilities and professional hospitality.

Tailored Hospitality
Indulge in a stay filled with personalized care and attention to detail, ensuring a relaxed and memorable experience for all guests.

Book now to be a part of this unique blend of history and luxury at Smiths at Gretna Green.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2333 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
M
Mrs • couple • gb
9
Pros:

the room was very good and the shower excellent, need;s new gass strut so the hall door closes quitley going to rooms no2
breckfast could do with better type sauages other wise very good all round, the meal for the wedding dinner was excellent
you staff were polit and attentive, complements to your head chief and his team, very enjoyable stay thank you rosemare and stephen bone

Cons:

nothing

2026-06-27 • via Nuitee
A
Arthur • couple • gb
4
Not worth the £200 for the room no additional facilities for that price not even bottled water in th
Pros:

Breakfast was low quality products ie sausage and fatty bacon

Cons:

Evening meal……Prawn cocktail was Shrimp the same as being served to the wedding party . The price of Haddock and Chips was over £17 for this price I would expect fresh fish not a piece of frozen fish wich was dry and tasteless

2026-06-27 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-06-27 • via Nuitee
J
Jack • solo_traveller • gb
8
Pros:

Staff were fantastic, nothing to big or small they will help

2026-06-26 • via Nuitee
C
Colkat • couple • gb
9
Great overnight stop with good food
Pros:

Great staff, food was very good, parking was easy, nice hotel

Cons:

Bed was too hard for us but we find most hotel beds are

2026-06-22 • via Nuitee
S
Sharon • couple • gb
10
2026-06-22 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-06-20 • via Nuitee
S
Sharon • solo_traveller • gb
7
Pros:

Close to the venue we were attending a function at

Cons:

Cottages we booked we unavailable due to water issue which meant we had to stay in the hotel instead. My daughter has food intolerances and we booked the cottages so we could store - prepare food for her. The rooms didn't even have fridges in them so this made eating difficult.

2026-06-19 • via Nuitee
N
Nigel • couple • gb
8
2026-06-19 • via Nuitee
R
Rosemarie • solo_traveller • gb
9
Lovely room. Good breakfast. Friendly welcoming staff
Pros:

Very clean and organised

Cons:

A couple of staff were quite abrupt to our wedding party. But this was also due to lack of communication between departments.

2026-06-18 • via Nuitee
R
Rebecca • family_with_children • gb
10
Pros:

Excellent stay with extremely attentive and helpful staff at every point. Particularly Callum, bar manager.

Cons:

Nothing

2026-06-17 • via Nuitee
D
David • solo_traveller • gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-17 • via Nuitee
D
D • extended_group • gb
10
2026-06-16 • via Nuitee
S
Steven • family_with_children • gb
10
2026-06-15 • via Nuitee
J
Jacqueline • solo_traveller • gb
8
Nice room. Great sleep. Poor breakfast.
Pros:

Location is perfect. Rooms are large and very clean. The modem bathroom was beautiful.

Cons:

I think the breakfast could be improved.
Hot Items. Quality of the bacon and sausage was really good the way that they are presented in casserole pots lacked care. When I visited the hot food counter the beans and mushrooms had to be scrapped up and there were just 2 old fried eggs. No one around to ask about fresh eggs or eggs cooked another way.
Bread section. Just sliced bread. That’s it. No crusty bread or bread rolls available. Very basic.
Good selection of cereals and juice.
Again the fruit salad bowls were empty and the yoghurt selection poor so I did not have any.
I was not late down. I arrived for breakfast at 8:50

I think that more care is required. It felt like a works canteen not. 4 star hotel dining room.

2026-06-15 • via Nuitee
C
Carol • couple • gb
10
We only stayed overnight breakfast was excellent
Pros:

Great facilities helpful staff

Cons:

Nothing

2026-06-15 • via Nuitee
M
Mark • solo_traveller • gb
9
2026-06-15 • via Nuitee
C
Cynthia • couple • gb
10
Pros:

Lovely comfortable room

Cons:

Disappointed that the cottage we booked for our anniversary wasn't available

2026-06-14 • via Nuitee
D
Debbie • couple • gb
10
All staff were so friendly and helpful.
Pros:

Stunning hotel

Cons:

Liked it all

2026-06-14 • via Nuitee
M
Maureen • solo_traveller • gb
9
Pros:

Room size and modern facilities

Cons:

Sat nav and google didn't pick up hotel location from the postcode

2026-06-13 • via Nuitee