Smiths At Gretna Green Hotel

We stayed to visit again so we could place our padlock on the love fence. We like the hotel as it is so close to where we wanted to be and it is very comfortable. The room we had was beautiful.

We stayed here due to friends having a wedding, the hotel is in a gorgeous location, the rooms are really nice, tidy and clean you have everything you possibly need in the rooms . Staff are all friendly and very helpful.

Lovely staff, very clean hotel and good food.
Do not book the dinner, bed and breakfast deal. We booked direct and paid around £166 for dinner for 2 nights to find on further searching we were only allowed £20 per person per night towards dinner. So, £80 food and £86 ripoff. A manager tried to make it better by offering a cocktail (not our thing) on the first night and 3 course meal both nights but we were given a cut down menu. We watched everyone else in the restaurant order from the full menu and we, who paid most, had limited choices. Lots had fish and chips - not available for us.
We couldn’t cancel and rebook - you can for B&B but not for the dinner “deal”.
Left a poor taste.
Beware - just book the B&B rate.

Really enjoyed our overnite stay recently. Everything was excellent, great room, very clean, warm and spacious with a lovely view..Good food too.. will stay again

This cottage was beautiful! We stayed in cottage no 1. It was glorious, more than enough space for the two of us! The twin room was right next to the main bathroom. While the main bedroom had an en-suite. This cottage would be ideal for a small family or two couples as there is more than enough space between the two rooms to maintain privacy while also spending time together! Even though situated on the main road you could not hear the traffic. The cottage has all the amenities for you to self cater with a shop being less than a five minute walk away. However across the road is The Blacksmiths which has a cafe and we chose to get a breakfast roll to take away from here! They also had a small selection of frozen products. Each cottage has its own numbered parking space allocated directly outside of the cottage.

On the night after my sister in law renewed her vows there was an almighty fight in the corridor that was opposite my room and the room of my sister who was alone she was traumatised with this happening especially when some was hurled into her door from being punched

I rang reception twice as it erupted again just as I was dropping off to sleep and then the police was brought in

There was not much of an apology when we checked out. They wrote down our room number and said they would be in touch

We have not heard anything from them in 3 weeks

Cottage was well equipped and ideal for us as we had the dog wig us

Friendly staff. Good bar and restaurant.

Breakfast was ok sausages didn't seem cooked very well bacon still had rice on a bit confusing first day it was brought to us second day was self service

We stayed in one of the cottages across the road from the main hotel. Thankfully, as we heard other guests at breakfast saying that other unthoughtful and inconsiderate guests made their night unbearable with the level of partying and noise. I appreciate that weddings are taking place most of the time and so it is expected that guests are partying but not at 3am in the morning. We heard guests slamming their front doors around the same time and then arguing.
However, extremely comfortable beds and pillows and a great shower made the rest of the night.

Had the afternoon tea here today. All of it was fantastic. The sandwiches were fresh and soft, scones were warm and fluffy and the cakes were lush. Well worth a visit for something nice in the afternoon. It needs to be booked 24hrs in advance.

Very clean and staff helpful

Nice venue, reasonable room, good food

3rd time we've been here always book the cottages very roomy

The entire experience was amazing from start to finish.
However I have to highly recommend both, Riley at the bar and Kay the supervisor. Both looked very presentable and both very professional - clearly know their roles and exceeded in them. Both were very attentive, lovely to speak to and always happy to help. Theyre very polite and made us all feel very welcome at my mothers wedding. The best service ive experienced personally.

The reception staff were also very friendly and went above and beyond. Im unsure of the ladies name however she seemed Eastern Europeon. When I was struggling to get my young niece to settle towards the end of our stay, she without even asking printed off some lovely colouring in for her as well as got some crayons. Throughout our visit she was always very lovely.
Her kindness and awareness was very much appreciated and my niece loved it. Thank you so much.

I thoroughly enjoyed my stay at The Smiths and I would go back.
Thank you to all that contributed to a wonderful time.

Room was lovely beautifully upgraded

The cottages were lovely great for families. Plenty of room beds comfy. Great location.