Smiths At Gretna Green Hotel

Hotels
8.4 (2424 reviews)
Gretna Green , Gretna Green , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Cons:
Cleanliness issues
Poor quality mattress and heating

Categories

Cleanliness
7.48
Some reviews mentioned cobwebs and issues with room cleanliness.
Service
9.45
Staff were reported to be extremely helpful and friendly.
Location
8.99
Frequent mention of a great location and proximity to attractions.
Room Quality
7.94
Mixed sentiments; some positive while others reported poor mattress quality.
Amenities
7.97
General amenities mentioned positively, but some issues with cleanliness in rooms.
Value for Money
8.43
Good value reported, but some dissatisfaction with the room conditions.
Food and Beverage
8.48
Food quality was often praised, especially the breakfast variety.
Overall Experience
8.45
Overall positive experiences despite a few issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:27

Property Description

Historical Charm and Modern Comforts

Unforgettable Wedding Experience
Embrace the romantic history at the world-famous Old Blacksmith's Shop, creating timeless memories for wedding parties. Special requests catered to ensure a magical celebration.

Inspiring Design and Exceptional Facilities
Experience the perfect blend of tradition and modern comfort at Smiths at Gretna Green. Immerse yourself in the historical backdrop while enjoying top-notch facilities and professional hospitality.

Tailored Hospitality
Indulge in a stay filled with personalized care and attention to detail, ensuring a relaxed and memorable experience for all guests.

Book now to be a part of this unique blend of history and luxury at Smiths at Gretna Green.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

8.4
Based on 2424 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
R
R8200VOjos Family
10
Lovely place
Pros:

I had a lovely stay in the hotel, rooms are amazing, staff are very professional, Special thank you to Roberta for making my stay special and taking the time to chat with both myself but my elderly parents.

2026-08-29 via Tripadvisor
R
RachG1182 Family Wigan, Greater Manchester, England
6
Lovely room, awful location
Pros:

We attended for a wedding. The layout of the family room was great with the bathroom between the adults and child spaces. The TV in the children’s room was also a welcome

The room was clean and tidy. The noise from outside though was absolutely horrendous. The hotel is next to a busy road and you could hear every car. The room was above the large air con fans and bins which added to the noise. The air conditioning unit in the room sounded like a jet engine when it was on and even when it was off you could not close it to the outside noise as it was on the external wall. Avoid room 17

2026-08-28 via Tripadvisor
A
Annabel family_with_children gb
9
Very comfortable and good value.
Pros:

Everything. Friendly helpful staff, great location for a stop over when travelling north, rooms, bed and bedding very comfortable, we enjoyed our dinner and excellent breakfast. Thank you.

Cons:

Lift was slow, accessible room was good except beds a bit close to the wall on one side and the only sink was very low - the shower and toilet grab rails were excellent for our very elderly parents but the sink was positioned for wheel chair users only so was a bit low. Not all people who need assistance are wheelchair users.

2026-08-28 via Nuitee
J
Joanne solo_traveller gb
10
Another great stay at Smiths
Pros:

We returned to Smith's for our 10th anniversary having got married at Gretna Green and stayed at Smiths before. The staff are always friendly and welcoming, the room was comfortable and had everything we needed. The bed was super comfy and huge!
Breakfast was included and had a great selection of items from pastries, cereals, toast, and hot items. A range of teas and coffees as well.
We booked dinner as well which again was great. We had two mains, a side, two desserts and drinks all for under £70. I had the fish and chips and my husband had the steak which was cooked perfectly.
The hotel is located a matter of minutes from the famous blacksmith's area so no need to drive once you've parked in the hotel - which has ample parking as well.
There isn't anything we'd change about the hotel or our stay and look forward to staying there again.

Cons:

Nothing. Wouldn't change a thing.

2026-08-28 via Nuitee
N
Nicola solo_traveller gb
8
Pros:

Rooms are huge

Cons:

Bed is uncomfortable

2026-08-28 via Nuitee
J
Jade family_with_children gb
9
2026-08-27 via Nuitee
T
Tricky58 solo_traveller gb
10
A break in the borders
Pros:

Brilliant hotel for weddings or just a base to see Dumfries and Galloway staff are exceptionally friendly and helpful food in restaurant very good

Cons:

Limited menu same each day and on occasion staff slow to respond between courses

2026-08-26 via Nuitee
A
Anne couple gb
10
A pleasurable overnight stay, would recommend.
Pros:

The room was really spacious, clean and comfortable, the bathroom was immaculate and provided high quality soap, body wash, conditioner and hand cream. The breakfast was buffet style and had everything you could want both hot and cold. An added bonus of provision of a teapot for tea rather than the usual teabag and mug.

Cons:

I cant think of any negative aspect of the hotel, there was some road noise from the Motorway but we were aware of the proximity when booking. If we stay again we would request a room facing away from the motorway.

2026-08-25 via Nuitee
T
Teighlor solo_traveller gb
3
2026-08-25 via Nuitee
S
Stephen solo_traveller gb
9
2026-08-23 via Nuitee
G
Gemma family_with_children gb
10
2026-08-23 via Nuitee
L
lynne solo_traveller gb
9
Magical place to Stay.
Pros:

Superb location. Opposite the Blacksmiths . One parking space is allocated per room.
Massive vaulted room with full facilities.

You can go into Blacksmiths museum for free if your staying at Smiths hotel and receive 10% off any shop purchases. We were not told this and paid 2 Adult entries into the museum.

Staff are friendly and helpful.. It is a magical place to stay and attend a wedding.

Cons:

Sadly large cobwebs, and an uncomfortable bed, with springs jutting out LHS, which catch your legs when getting out.
And not informing us about guest benefits are only small details missed by staff but enough to reduce from 5 to 4☆.

2026-08-21 via Nuitee
S
Steph family_with_children gb
10
2026-08-20 via Nuitee
A
Alison couple gb
10
Excellent location
Pros:

Easy to locate and good for a nights break whilst driving from north of Scotland to England

Cons:

Nothing

2026-08-20 via Nuitee
T
tracyhW9942RD Couples
8
Nice hotel
Pros:

Lovely hotel, stayed for 2 nights, rooms clean, comfortable with tea/ coffee making facilities, hair dryer, iron etc. good breakfast buffet. My only criticism is that the wine for our table ( pre booked meal with drinks package) was served as we had almost finished our main course!

2026-08-18 via Tripadvisor
K
Katherine couple gb
7
2026-08-18 via Nuitee
R
Rikster1 solo_traveller gb
8
Lovely stay great staff
Pros:

The service the atmosphere and also our group had a drama and the way the hotel dealt with the aftermath was excellent

2026-08-18 via Nuitee
E
Eric family_with_children gb
10
2026-08-17 via Nuitee
S
Simon extended_group gb
10
Absolutely perfect, celebrating my wife and I,10yr wedding anniversary couldn’t fault it
Pros:

We stayed in one of the cottage’s. Absolutely perfect, a great space.

Cons:

Nothing

2026-08-17 via Nuitee
M
Michael couple gb
9
2026-08-17 via Nuitee