Smiths At Gretna Green Hotel

Hotels
8.4 (2272 reviews)
Gretna Green , Gretna Green , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and accommodating staff
Cons:
Cleanliness issues
Poor quality mattress and heating

Categories

Cleanliness
7.48
Some reviews mentioned cobwebs and issues with room cleanliness.
Service
9.45
Staff were reported to be extremely helpful and friendly.
Location
8.99
Frequent mention of a great location and proximity to attractions.
Room Quality
7.94
Mixed sentiments; some positive while others reported poor mattress quality.
Amenities
7.97
General amenities mentioned positively, but some issues with cleanliness in rooms.
Value for Money
8.43
Good value reported, but some dissatisfaction with the room conditions.
Food and Beverage
8.48
Food quality was often praised, especially the breakfast variety.
Overall Experience
8.45
Overall positive experiences despite a few issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:27

Property Description

Historical Charm and Modern Comforts

Unforgettable Wedding Experience
Embrace the romantic history at the world-famous Old Blacksmith's Shop, creating timeless memories for wedding parties. Special requests catered to ensure a magical celebration.

Inspiring Design and Exceptional Facilities
Experience the perfect blend of tradition and modern comfort at Smiths at Gretna Green. Immerse yourself in the historical backdrop while enjoying top-notch facilities and professional hospitality.

Tailored Hospitality
Indulge in a stay filled with personalized care and attention to detail, ensuring a relaxed and memorable experience for all guests.

Book now to be a part of this unique blend of history and luxury at Smiths at Gretna Green.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2272 reviews
Cleanliness: 7.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.45
J
Jeanette solo_traveller gb
10
2026-05-16 via Nuitee
S
Steve couple gb
10
Nice comfy hotel with great staff
Pros:

Amazing staff as always. The bar food was excellent.

Cons:

Hot self service breakfast could have been hotter

2026-05-16 via Nuitee
E
Eden family_with_children gb
8
2026-05-15 via Nuitee
T
Taylor couple gb
7
Pros:

Location good for travelling through

Cons:

Room was cold as the heating was faulty but not told at booking in,room was changed to a family room so missed the walk in shower as we are both in our eighties

2026-05-15 via Nuitee
K
Kinga F solo_traveller gb
10
Great
Pros:

Very friendly staff,modern,clean and very comfortable room, good food

Cons:

Non

2026-05-13 via Nuitee
I
IAN family_with_children gb
10
short stay but perfect
Pros:

room was clean food was very nice staff very helpful and friendly

Cons:

nothing

2026-05-11 via Nuitee
J
Joanne Park couple gb
10
Excellent breakfast, gorgeous evening meals
Pros:

Excellent property and loving the new refurbished rooms.

Cons:

Nothing

2026-05-11 via Nuitee
D
Daniel couple gb
10
Excellent
Pros:

A Lovely Experience, Hotel Receptionists polite happy and friendly. Staff made our stay one to remember for our Special weekend, they couldn’t do enough. Hotel was very clean and a nice relaxed atmosphere

2026-05-10 via Nuitee
M
Melanie couple gb
10
2026-05-09 via Nuitee
C
claire couple gb
8
Lovely
Pros:

We were married here 10 years ago and it’s just as lovely as it was then, nice atmosphere and staff. Rooms clean and spacious food lovely

Cons:

The bed unfortunately was too firm for us and we didn’t get a good sleep and had sore back , but that is just our preference so really isn’t anything to do with Smiths

2026-05-07 via Nuitee
D
Daniel couple gb
7
2026-05-03 via Nuitee
C
Charlotte solo_traveller gb
6
Staff lovely, place lovely, information for guests sadly lacking and it spoilt the stay.
Pros:

Staff were lovely throughout
Room was lovely and large for a standard room

Cons:

I did not know room service breakfast was an option - only found out on the second day when i found the card under the do not disturb card on the door handle! It should have been on the table with the main room service menu . General room service menu limited. I found out on the last night that you can actually get anything from the restaurant menu as room service up to 8.30pm - but only because I asked. Nobody tells you. The room info is on a QR code (fine if you have a smart phone) but when you click it just takes you to the hotel website - no room info. No bottled water in room (for a four star hotel!) which I thought was poor.

2026-05-01 via Nuitee
D
Derek solo_traveller gb
7
Pros:

Stayed in one of the cottages which was very nice and great value if 3-4 people use it. Main hotel seemed nice also- we had drinks, dinner and breakfast there; food was OK but not great, especially for the prices. A pleasant stay but not exceptional.

Cons:

We visited the Old Blacksmiths museum first (which was great, especially as we were married there 26 years earlier!), and paid full price as we didn't find out there was 50% discount for hotel guests until we got to our room! Food was fairly pricey and average, although the leek and potato soup was excellent.

2026-04-30 via Nuitee
W
William solo_traveller gb
10
2026-04-30 via Nuitee
D
David couple gb
9
Comfortable and relaxing
Pros:

Big spacious room

Cons:

Nothing!

2026-04-30 via Nuitee
T
Tracey family_with_children gb
10
2026-04-28 via Nuitee
D
Dot solo_traveller gb
10
2026-04-23 via Nuitee
D
Diane solo_traveller gb
9
2026-04-19 via Nuitee
E
Elizabeth couple gb
10
Wonderful two night stay in a comfortable open plan cottage. Would reccomend.
Pros:

The cottage is situated directly across from the Blacksmith and only a two minute walk from the hotel where breakfast is served. Self serve breakfast with a good selection continental pastries, cereal, drinks and english breakfast items. The evening meal served at the wedding reception was delicious.
The cottage we stayed in was very spacious, airy and comfortable.

Cons:

The cottage was kept at a constant temperature but was set a couple of degrees higher than I would normally have it and was unable to turn it down. I found the beans at breakfast to be tepid. I did not raise either of these issues with any member of staff and I am sure that they would have rectified them if they had known.

2026-04-19 via Nuitee
T
Tracey couple gb
10
Would recommend
Pros:

Location was great, staff were super friendly, room was very clean & good selection for breakfast

2026-04-19 via Nuitee