Merit Hotel & Suites

Hotels
8.4 (279 reviews)
8200 Franklin Avenue , Fort McMurray , ca
+1 780-714-9444

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Nice room size
Amazing staff
Great location
Cons:
Cleanliness issues
No breakfast included
Noisy heating system

Categories

Cleanliness
7.4
There were burn stains and a strong smell of cigarette smoke in the room, indicating issues with cleanliness.
Service
9.4
Staff were noted to be amazing and helpful, although one report mentioned inconsistent service with day and night staff.
Location
9.4
The hotel is conveniently located with good access to nearby family and downtown areas.
Room Quality
8.4
The room size was good and comfortable with clean linens, but issues with heating and hot water timing were noted.
Amenities
8.4
Basic amenities were available, but the hotel does not offer breakfast.
Value for Money
7.9
Guests felt that while the rate was good, the condition of the room detracted from its overall value.
Food and Beverage
7.4
There is no breakfast included, and coffee was not restocked, affecting the food and beverage experience.
Overall Experience
8.9
While there were significant complaints, positives about service and location balanced the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:04

Property Description

Spacious Guestrooms with Mini-Refrigerators
Enjoy a comfortable stay in Fort McMurray at the Merit Hotel and Suites, offering spacious guestrooms with convenient mini-refrigerators for your refreshments.

24-Hour Fitness Centre and Free Wi-Fi
Start your day right with a workout at the hotel's 24-hour fitness centre, then stay connected with complimentary wireless internet access throughout the property.

Proximity to Attractions and Recreational Activities
Explore local attractions like Boomtown Casino, shopping centres, and restaurants just a short distance away. For outdoor enthusiasts, engage in activities such as cross-country skiing and snowmobiling easily accessible from the hotel.

Book your stay at the Merit Hotel and Suites for a memorable Fort McMurray experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YMM

Location

Guest Reviews

8.4
Based on 279 reviews
Cleanliness: 7.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.4
Overall Experience: 8.9
J
Joshua • family_with_children • ca
6
2026-08-17 • via Nuitee
J
Janice • couple • br
8
Pros:

Quartos amplos e confortáveis

Cons:

Não tem café da manhã

2026-08-13 • via Nuitee
R
Raffy • couple • ca
10
Awesome
Pros:

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service!

I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest.

The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed.

What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered.

I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again!

Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Cons:

Awesome

2026-08-09 • via Nuitee
R
Raffy • couple • ca
10
Best place to stay in!
Pros:

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service!

I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest.

The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed.

What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered.

I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again!

Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Cons:

Awesome!

2026-08-09 • via Nuitee
R
Raffy • couple • ca
10
Awesome place to stay!
Pros:

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service!

I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest.

The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed.

What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered.

I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again!

Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Cons:

Everything

2026-08-09 • via Nuitee
J
Jamella • couple • ca
7
2026-08-04 • via Nuitee
A
Alfred • solo_traveller • ca
9
2026-07-10 • via Nuitee
O
Oleksii • solo_traveller • ua
10
Pros:

amazing reception staff

Cons:

during rain drops bumping behind wall

2026-07-10 • via Nuitee
I
Irena • couple • ca
9
Cons:

no breakfast and coffee just until 7.00 am
view from my room to other room and building wall

2026-06-26 • via Nuitee
J
Jordan • solo_traveller • ca
10
Pros:

Very clean and friendly staff

Cons:

The bed was very uncomfortable

2026-06-18 • via Nuitee
R
Raffy • couple • ca
10
It feels home away from home because of the warmth people.
Pros:

The place is awesome, a great spot to stay. Very convenient and wonderful staff. Lyka is one of the best people I deal with at Merit Hotel.

Cons:

Nothing

2026-06-13 • via Nuitee
S
Scott • couple • ca
5
Not bad for a night but probably wouldn’t stay again
Pros:

Staff was great clean and attatched restaurant had good food

Cons:

The hotel was loud do to guests

2026-06-11 • via Nuitee
R
Rose • solo_traveller • ca
1
Cons:

Staff trying to enter our room at 2am in the morning, while we were sleeping. Completely inappropriate!

2026-06-10 • via Nuitee
S
Suraj • couple • ca
7
2026-06-08 • via Nuitee
S
Samuel • solo_traveller • ca
9
Overall my stay at Merit Hotel and Suites was worth the money
Pros:

The room and sheets were super clean

Cons:

I didn't like the fact that there was no breakfast included in the fee

2026-06-07 • via Nuitee
R
Ray • solo_traveller • ca
10
Pros:

The size of the room and the friendly staff

Cons:

The bed was a bit worn on one side

2026-06-07 • via Nuitee
P
Penny • solo_traveller • ca
10
Pros:

Friendly staff. Lots of amenities close

Cons:

N/A

2026-06-03 • via Nuitee
P
Penny • solo_traveller • ca
10
Pros:

Friendly staff, convenient location, clean, quiet

Cons:

N/A

2026-06-01 • via Nuitee
A
Attila • solo_traveller • ca
9
2026-05-24 • via Nuitee
M
Michael • couple • ca
8
Great staff, good rooms.
Pros:

Great location, clean. Pet friendly room was clean and comfortable.

Cons:

Coffee station in lobby never had coffee but kept the same pile of spilt sugar for the whole of our stay.

2026-05-22 • via Nuitee