Arlia Sands Apartments

Hotels
8 (393 reviews)
13-15 Ann St Torquay , Hervey Bay , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean
Spacious rooms
Great location
Value for money
Cons:
Rude service
Issues with amenities
No onsite management

Categories

Cleanliness
7.39
Overall cleanliness was good, but some reviews mentioned issues with maintenance.
Service
8.36
Standard service quality for this hotel tier, though some guest interactions were unfriendly.
Location
8.4
Great location close to the beach and other amenities.
Room Quality
7.85
Rooms were spacious and nice, but some mechanical issues were noted.
Amenities
7.88
Various amenities available, with a pleasant pool, though some facilities were limited.
Value for Money
8.34
Good value for the price, especially considering the location and size of rooms.
Food and Beverage
7.89
Standard quality for this hotel tier; no specific feedback on food services.
Overall Experience
7.86
Generally a positive experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:42

Property Description

Luxurious Accommodations
Arlia Sands Apartments offer fully equipped kitchens, air conditioning, and flat-screen smart TVs in every apartment, ensuring a comfortable stay.

Relaxing Amenities
Enjoy the heated outdoor swimming pool and landscaped tropical gardens with a barbecue area, perfect for unwinding after a day at Torquay Beach.

Convenient Location
Situated just steps away from the beach and a short drive from local restaurants and shops, Arlia Sands Apartments provide easy access to all that Hervey Bay has to offer.

Book your stay at Arlia Sands Apartments now for a memorable beachside getaway!

Important information:

Please note that a 1.5% surcharge applies for payments with American Express and Diners Club credit cards.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that reception is only open from 09.00 to 10.00 on Sundays.

Please note that extra beds are not guaranteed and are subject to availability. Guests are requested to contact the property to arrange extra beds in advance, using the contact details on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 393 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
J
Jodi • extended_group • au
9
2026-02-12 • via Nuitee
M
Mackenzie • couple • au
8
Pros:

It was close to the water and the pier
It was very quiet

2026-02-08 • via Nuitee
M
Mary • extended_group • au
7
It was perfect where we stayed. Loved the cleanliness of the apartment. The only problem was, although the pool was avai
Pros:

It was nice and clean.

Cons:

Far from the main shops

2026-01-25 • via Nuitee
D
Deborah • couple • au
10
2026-01-22 • via Nuitee
R
Robbie • extended_group • au
9
Pros:

Apartments was as stated, met our needs.

2026-01-19 • via Nuitee
A
Amy • extended_group • au
10
Clean 2bedroom unit
Pros:

Very clean air conditioned 2 bedroom unit, nice little bbq area next to the lovely pool. Only 1 block away from the beach, so was nice and quiet but only short walk for the beautiful views.

Cons:

Only thing we had an issue with was the blinds in 2nd bedroom would not close, so kids had a nice sunny wake up in the mornings.

2026-01-19 • via Nuitee
C
Christine • couple • au
8
It was reasonable
Pros:

It was clean and reasonably comfortable

Cons:

When we arrived we noticed the appartments opposite us looked much newer and we were in the older section of the appartments there were no lights near the stairs going to the appartments when you came back from being out late . My son didn’t think they were value for what we paid his bed and my grandson beds were uncomfortable

2025-12-28 • via Nuitee
C
Chandar • couple • au
2
Rooms tidy but shower was dirty
Pros:

No laundry facilities and not advised. Step lights not working and side room lights not there at all

Cons:

Dirty appearance

2025-12-28 • via Nuitee
W
Wally • couple • au
2
Pros:

All I can say is no comment

Cons:

The cockroaches in are rooms
Sorry I do not like giving bad reviews

2025-12-14 • via Nuitee
D
Diane • extended_group • au
8
2025-12-10 • via Nuitee
S
Sara • couple • au
8
2025-12-06 • via Nuitee
H
Henrietta • couple • nl
9
2025-11-28 • via Nuitee
I
Isabel • couple • de
8
Solides Motel mit großen Zimmer, Pool und BBQ
Pros:

Solides Motel, große Zimmer bzw Apartements, sauber, geräumig und großes, bequemes Bett. Kleine Küchenzeile. Bad eher klein, aber total in Ordnung. Gemeinschafts-Pool und BBQ, Parkplatz vor der Tür. Alles in Ordnung und für den Preis super.

Cons:

Leider keine Ansprechpartner vor Ort, da es vor einem halben Jahr eine Überflutung des Büros gab und seitdem keiner mehr vor Ort ist. Wirkte etwas seltsam.

2025-11-24 • via Nuitee
B
Brittany • family_with_children • au
5
2025-11-23 • via Nuitee
M
Maureen • couple • au
9
2025-11-22 • via Nuitee
E
Emily • couple • au
3
Privacy, what privacy?
Cons:

The day before my booking ends and while I'm partially dressed, staff unlocking the door and trying to get into the room without knocking asking why I hadn't checked out yet.

Incorrect room description of "entire room on ground floor" when there are no rooms on the ground floor.

Being told there would be no works done during my stay, and in reality there's someone using power tools on site during my stay.

2025-11-17 • via Nuitee
A
Aloe • extended_group • au
10
Pros:

Very nice room and very nice man Daniel

2025-11-17 • via Nuitee
G
Gwen • couple • au
8
Pros:

Nice clean units. Enjoyable stay.

2025-11-12 • via Nuitee
M
Monstadt • solo_traveller • de
3
Pros:

Es war mehr oder weniger ok

Cons:

Die Klimaanlage im Schlafzimmer war direkt auf das Kopfteil des Bettes ausgerichtet, könnte man nicht benutzen.
Der Deckenventilator machte Geräusche und ließ sich nicht langsamstehend einstellen. Die Treppe zu meinem Appartement sah nicht gut aus. Gebrochener Beton

2025-11-12 • via Nuitee
L
Leah • family_with_children • au
8
2025-11-11 • via Nuitee