Hyatt Regency Al Kout Mall

Hotels
Hyatt Regency
9 (1799 reviews)
Al Dabbous Street, Block 12 , Kuwait , kw

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Polite and helpful staff
Cons:
Location is a bit far from the city center
Some service delays

Categories

Cleanliness
9.14
Specific sentiment from text: hotel is clean and well-maintained.
Service
9.61
Specific sentiment from text: staff is courteous, helpful and creates a welcoming environment.
Location
8.15
Specific sentiment from text: somewhat far from the city center.
Room Quality
9.1
Specific sentiment from text: rooms are comfortable.
Amenities
9.13
Standard quality for this hotel tier.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
9.14
Specific sentiment from text: excellent service in the restaurant.
Overall Experience
9.11
Overall positive experience with notable staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:29

Property Description

Luxurious Accommodation
With 200 luxurious rooms and suites equipped with modern amenities like IP telephony and kitchenettes, Hyatt Regency Al Kout Mall ensures a comfortable stay for all guests.

Impressive Conference Facilities
State-of-the-art conference and banqueting facilities, including the Al Kout Ballroom and Meeting rooms, cater to all your business needs with high-tech equipment and elegant spaces.

Leisure and Fitness Options
From a rooftop swimming pool with controlled temperature to massage rooms, sauna, and a spa, the Club Olympus Leisure and Fitness Club offers ultimate relaxation. Additionally, the Business Centre is perfect for those mixing business with pleasure.

Experience luxury, convenience, and top-notch service at Hyatt Regency Al Kout Mall. Book your stay now!

Important information:

Please note that the 15% City Tax will be calculated on the total amount including the Service Charges.

Please note that guests must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

Couples wishing to share a room must provide their original marriage certificate.

Only guests above 21 years old can check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for KWD 11.500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1799 reviews
Cleanliness: 9.14
Service: 9.61
Location: 8.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
V
V9574CEantons Business
10
Great service
Pros:

Bikram and Dipendra I had an excellent experience with the housekeeping service. The attention to detail was outstanding—every area was cleaned thoroughly and with care. The room was spotless, well-organized, and had a fresh, welcoming feel the moment I walked in.

What stood out most was the consistency and professionalism. Everything was handled efficiently, and it’s clear that high standards are maintained. Small details weren’t overlooked, which really made a difference in overall comfort.
I truly appreciate the effort and pride taken in the work. It reflects a strong commitment to quality and guest satisfaction. Great job all around.

2026-04-18 via Tripadvisor
N
nouraaJ8895MO Solo travel
10
Good coffee and nice place
Pros:

Good coffee and very cozy place it was pleasure experience in Lobby Lounge and the staff are very nice and helpful.

2026-04-16 via Tripadvisor
7
751deemaa Family
10
Happy here at lobby lounge
Pros:

Happy here at Hyatt regency lobby lounge.

Big thanks to Jennie who always assist me and my mom also her friend Mari’s the ambiance is good and clean here she always smile and greet everyone, food and drinks was great too.

2026-04-16 via Tripadvisor
T
Trip19342269257 Friends getaway
10
Friends vacation
Pros:

I had a truly wonderful stay at the hotel. From the moment I arrived, I was met with warmth, kindness, and genuine hospitality.

The entire team went above and beyond to make my experience comfortable and memorable. The service was consistently excellent, thoughtful, and attentive in every detail.

A heartfelt thank you to Bhawana, Samir, Pusparaj, Sagar, Ranjit, Cheema, Waleed, and Fahad — your dedication and kindness made all the difference. I truly appreciate each of you.

Looking forward to returning again soon.

2026-04-15 via Tripadvisor
S
sarabH8884BW Friends getaway
10
Happy
Pros:

It was amazing and i enjoyed every minute, Special thanks to Bhawana,samir, pusparaj, sagar, ranjita,cheima

2026-04-15 via Tripadvisor
S
Saapaad Couples Saratoga, California
10
Hyatt Regency Al Kout Mall
Pros:

We had a very nice stay here during our visit to Kuwait on a special trip.
The hotel was conveniently located with entrance to Al Kout mall with a vast array of shops and variety of restaurants. We were upgraded to an ocean view room.
Alex had spoken with us earlier and given us the necessary details and had arranged the transport to take us around.
Imad was our driver and he drove us along the ocean and showed us around Fahaheel and Kuwait City. We got to sample delicious authentic Kuwaiti desserts and drink flavorful coffee with spices as we walked through the colorful souk. We even got to eat freshly baked kubz bread - hot from the oven.
We were able to see the energetic fisherman selling their fresh early morning catch at the adjacent fish market on our morning walk.

Thank you Alex and Imad.

2026-04-15 via Tripadvisor
A
ALI couple sa
6
2026-04-06 via Nuitee
N
Nourah couple kw
10
افضل مكان استرخاء
Pros:

الهدوء والموظفين متعاونين وبشوشين جدا
خاصة

كوثر
إسلام
فهد
ليال

Cons:

لا يوجد

2026-04-04 via Nuitee
عبدالعزيز family_with_children kw
10
2026-03-25 via Nuitee
H
Hussain Ghuloum family_with_children kw
9
Cons:

Tv is not smart tv
Gym is not enough

2026-03-25 via Nuitee
A
ADEL couple kw
10
Pros:

In side the mall

Cons:

The staff especially mr fuad and ahmad

2026-03-24 via Nuitee
D
darionw2026 Business
10
Hyatt Regency Mall review
Pros:

I had a great experience with room service & house keeping during my stay, thanks to Bikram & Roshika. The ordering process was simple and efficient, and the staff was friendly and professional from start to finish.

Overall, room service exceeded my expectations and added a lot of convenience and comfort to my stay. I would definitely recommend it to anyone looking for a relaxing and enjoyable in-room dining experience.

2026-03-21 via Tripadvisor
J
Jassim family_with_children qa
5
2026-03-21 via Nuitee
H
husseinaO9722OS Business
10
perfect
Pros:

the hotel is very nice super clean and big rooms, the location is near from everything you may need, food is perfect, the team is very friendly and supportive,
Shaimaa from the restraint department, and bikram dahal from the room service are the best.
thank you so much for your support and great help always.

2026-03-20 via Tripadvisor
A
A6926EVbg Business
10
Always smiling
Pros:

Preety and Lorena always smiling and make sure everyone has what they need at the table. You guys have a great team there. Please get them some soft comfortable shoes because they wait tables and stand all day. Please, they are great workers.

2026-03-18 via Tripadvisor
P
P5912JYbrandong Business
10
"Impeccable Service with a Smile"
Pros:

"I must give a huge thank you to housekeeping superstars Bikram and Roshika. Throughout my stay, they have been incredibly attentive—making sure my room was always perfect and even coordinating their cleaning times around my schedule. Their attention to detail is impressive, but what truly stood out was their warmth; they always greeted me with a smile. Exceptional service from two exceptional people!"

2026-03-16 via Tripadvisor
S
Saud couple kw
10
2026-03-16 via Nuitee
S
scottaG8250DJ Business
10
Great Experience as always
Pros:

A regular stay for myself and my colleague. The service, atmosphere and food is always great. A special shoutout to Bikram Dahal (spelling might be wrong) who could not have been more accomodating any request we had. This was also the same for his female colleague who i was unable to remember her name.

2026-03-13 via Tripadvisor
N
Naif solo_traveller sa
7
2026-03-09 via Nuitee
S
Saad solo_traveller qa
7
Pros:

الاستقبال و الترحيب واخلاق الجميع

Cons:

التكيف

2026-03-06 via Nuitee