Comfort Suites San Angelo near University

Hotels
•
Comfort Suites
7.7 (275 reviews)
4450 W Houston Harte Expressway , San Angelo , US
+1 325-944-8600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds and pillows
Friendly/helpful staff (specific praise for Heather)
Great breakfast
Convenient location and easy highway access
Large rooms
Cons:
Dirty rooms/floors/pillowcases and trash under furniture
Rude front-desk interactions / poor customer service reported
Fire alarm disturbance (middle of night)
Room issues: funky smell, curtains not closing, noisy bed frame, thin sofa-sleeper mattress
Bathroom/room maintenance problems (intermittent cold water, half-working lights, non-working phone, missing bedding for sleeper)
Incidentals/card acceptance/refund handling problems

Categories

Cleanliness
4.5
Multiple guests reported dirty rooms: sticky floors, dirty pillowcases, stains, trash/candy under sofa sleeper and overall reports of unclean rooms — cleanliness is a clear weakness.
Service
8.5
Mixed but generally positive: several mentions of very friendly staff and praise for specific employees (Heather), balanced by reports of rude front-desk interactions and a denied refund; overall service leans positive but inconsistent.
Location
9
Consistently praised: convenient location, easy highway access and generally described as a great location by multiple guests.
Room Quality
7.2
Mixed room experiences: many guests liked the large rooms and comfortable beds, but there were issues (funky smells, curtains not closing, noisy bed frame, thin/poor sofa-sleeper mattress, intermittent bathroom/phone problems).
Amenities
8.5
Breakfast and basic amenities reported positively (good breakfast repeatedly noted); other amenities not widely discussed but breakfast service is a strong point.
Value for Money
7.7
Assigned target rating (no clear consensus on value); some guests complained about incidentals/card acceptance and refund handling, while others felt stay was acceptable—overall treated as standard for this hotel tier.
Food and Beverage
8.8
Food/breakfast praised by multiple guests (comments in English and German noting the breakfast was very good).
Overall Experience
7.4
Overall mixed experience: comfortable rooms and good breakfast/location/service at times, but repeated cleanliness problems and intermittent service issues lower the aggregate impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel offers easy access to major highways and is minutes away from San Angelo Regional Airport. Explore nearby attractions like Lake Nasworthy and San Angelo Museum of Fine Arts.

Full-Service Amenities
Enjoy complimentary wired and wireless Internet, coffee in the lobby, and a free hot breakfast with a variety of options. Take advantage of the exercise room, outdoor pool, and hot tub during your stay.

Business-Friendly Services and Suite Features
Business travelers will appreciate the on-site business center, meeting space, and access to copy/fax services. All suites come equipped with convenient amenities like sofa sleepers, microwaves, and recharge devices for electronic gadgets.

Book your stay at Comfort Suites for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SJT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 275 reviews
Cleanliness: 4.5
Service: 8.5
Location: 9
Room Quality: 7.2
Amenities: 8.5
Value for Money: 7.7
Food and Beverage: 8.8
Overall Experience: 7.4
I
Israel • extended_group • us
4
Pros:

very basic breakfast

Cons:

little varieties

2026-11-03 • via Nuitee
A
Amy • couple • us
6
Fire alarm
Pros:

Room

Cons:

Fire alarm went off about 130am

2026-10-12 • via Nuitee
S
Sheri • family_with_children • us
10
2026-10-11 • via Nuitee
M
Martelle • solo_traveller • us
10
I'll be back!!
Pros:

The room was HUGE. The staff was wonderful!! Everything I needed or wanted was here.

2026-10-11 • via Nuitee
A
Amy • family_with_children • us
6
Enjoyed my stay but would have preferred room to be cleaner
Pros:

Convenient location great breakfast friendly staff

Cons:

dirty walls

2026-10-10 • via Nuitee
C
Charles • couple • us
3
2026-09-13 • via Nuitee
W
Wells • solo_traveller • us
10
Will stay here again
Pros:

Comfortable clean quiet beds were great

2026-08-09 • via Nuitee
A
alberto • couple • us
10
2026-08-06 • via Nuitee
A
Amber • couple • us
4
2026-08-04 • via Nuitee
A
Amanda • family_with_children • us
1
Awful. Rude staff. Dirty room.
Pros:

I didn’t like anything about the property. It was dirty and they didn’t give me a refund when we left because of how nasty the room was.

Cons:

It was dirty and staff was rude.

2026-08-04 • via Nuitee
D
DIZZLE 432 • solo_traveller • us
8
2026-08-03 • via Nuitee
L
Laila • couple • us
9
2026-07-23 • via Nuitee
T
Travis • family_with_children • us
7
2026-07-19 • via Nuitee
B
Brandy • family_with_children • us
4
Disappointing
Pros:

Breakfast options and area. Room was spacious Front desk at check out (not check in) was friendly.

Cons:

Firstly, they wouldn’t accept several types of cards for incidentals that other hotels do accept. Bathroom light only half worked, cold water would intermittently work in the bathroom sink, other times it would emit a loud noise and barely flow. There was trash and candy under the sofa sleeper when we pulled it out. There was no bedding for the sleeper (even though we booked a room
For 5 people) and the phone did not work in the room to ask front desk about the supplies. We had to sign for the bedding that should be included in our stay. Sofa sleeper was the most thin mattress we’ve seen on our travels.
There were so many issues, we will avoid comfort suites now.

2026-07-14 • via Nuitee
D
Debbie • solo_traveller • us
10
2026-07-07 • via Nuitee
C
Chriselda • extended_group • us
10
Pros:

The staff very friendly the room was very nice and cold beds comfortable.

Cons:

The floor to the room was very sticky like if they hadn’t mopped it. There was a pillow with a dirty pillowcase and a towel was also dirty had a black stain.

2026-07-05 • via Nuitee
S
Shelly • couple • us
10
2026-07-01 • via Nuitee
K
Karen • couple • us
10
2026-06-25 • via Nuitee
C
cynthia • extended_group • us
2
2026-06-21 • via Nuitee
J
Jack • solo_traveller • us
1
TERRIBLE STAFF.
Pros:

Nothing. Front Desk is absolutely TRASH.

Cons:

Alexis Rodgers. Very rude employee. Doesn’t know her job. The worst customer service I’ve received in a while.

2026-06-20 • via Nuitee