Lancaster Arts Hotel

Hotels
9 (995 reviews)
300 Harrisburg Avenue , Lancaster , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Breakfast quality
Noise issues

Categories

Cleanliness
8.96
Rooms were clean and appointed beautifully.
Service
9.43
Friendly staff and great service mentioned multiple times.
Location
9.47
Great location near downtown and within walking distance to many businesses.
Room Quality
8.92
Rooms generally spacious and comfortable, some minor complaints.
Amenities
8.45
Good amenities mentioned, but the breakfast and some facilities need improvement.
Value for Money
8.91
Good value but with some aspects that were disappointing considering the price.
Food and Beverage
8.46
Breakfast could be upgraded, but restaurant experience was positive.
Overall Experience
9.43
Overall positive experiences shared, with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Unique Art-Inspired Accommodations
Immerse yourself in a world of creativity at Lancaster Arts, where original works by local artists adorn the lobby and guestrooms, offering a truly unique and inspiring stay.

Luxurious Amenities
Indulge in comfort with 330 thread-count Egyptian sheets, designer toiletries, and modern entertainment options like flat-screen TVs and iPod docking stations, ensuring a lavish and relaxing experience during your visit.

Farm-to-Table Dining at John J. Jeffries
Savor the taste of local flavors at John J. Jeffries, the hotel's restaurant dedicated to supporting local farms and offering organic ingredients. From artisanal cheeses to locally raised buffalo, delight in a culinary journey that highlights the region's best produce.

Experience a blend of luxury and artistry at Lancaster Arts Hotel - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 995 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
T
Thomas couple us
9
Awsome
Pros:

The room was far beyond expectations.

Cons:

Great stay. All was solid

2026-03-24 via Nuitee
T
Tracy extended_group us
10
10+ stars
Pros:

What a beautiful hotel, everyone was so nice and loved our room

2026-03-22 via Nuitee
M
melissa couple us
10
2026-03-22 via Nuitee
D
Discover43699856781 Solo travel
10
Great place to stay and eat
Pros:

Excellent experience! Rooms were really unique, and the atmosphere was great! The restaurant had great drinks and great food as well. Definitely will stay there again as my first choice.

2026-03-21 via Tripadvisor
C
Charles couple us
4
Pros:

everything great except noise

Cons:

asked for a quiet room and were placed directly across from the maids room and beside the stair door to the parking garage.

2026-03-20 via Nuitee
B
Bonnet solo_traveller us
10
2026-03-18 via Nuitee
W
williamDWhittaker Couples New Castle, Delaware
8
Great place to get away.
Pros:

The decor was very nice. The staff was very nice and helpful. Breakfast both days was hot and tasty. Staff cleaned up asap when someone got up and left. our room was a king size bed with Jacuzzi. The room was very nice and quiet with the busy street right outside our window and Jacuzzi tub was nice. Lots of lighting and hot water was definitely not a problem. The walk-in shower was very large and accommodating, but when we came back for our second night after being out all day, the bed was made, but I had to go down to the office to get more coffee pods for the morning room coffee, the dirty coffee cups from the morning were still in the sink. Was in the Jacuzzi tub for a second night and there was a film around the tub from the bath beads they supplied. Are they supposed to clean the tub everyday? I don't know. The only tissue box in the room was never replaced. The 2nd night stuff is the only reason I gave 4 stars. I would stay here again. Alot of places to eat close by/walking distance. Every place we wanted to go was about 1/2 hr away in all directions.

2026-03-14 via Tripadvisor
K
Kristina couple us
10
2026-03-12 via Nuitee
B
BC couple us
8
2026-03-02 via Nuitee
E
Ellen couple us
8
We had a great night overall.
Pros:

Loved the art, the room, the renovation with exposed brick and beams.

Cons:

Bar staff could have been nicer at closing time.

2026-03-02 via Nuitee
M
marinelys couple us
10
2026-03-01 via Nuitee
R
Rosa solo_traveller us
10
2026-03-01 via Nuitee
T
Tarah couple us
3
really unhappy with our stay
Pros:

The resturant was nice and I was glad there was covered parking

Cons:

Our room had no heat, we were told it was booked so we couldnt change rooms and they would bring a electric heater which took 2 hours to get to us. It was 10:30 when we got it and we didnt feel comfortable sleepign with it on so it was 55 degrees in our room all night, we woke up at 5 am and left. we had planned on staying but couldnt bear the cold and wanted to just go home. So I paid $280 to stay in a freezing cold room from 5pm check in to 6:00 am check out. NOT great

2026-02-26 via Nuitee
E
Epstein couple us
10
Amazing
Pros:

The free breakfast was plentiful and quality. Gorgeous hotel. Very safe
Restaurant for dinner looks amazing.

2026-02-23 via Nuitee
V
V1560LGlynnr Couples
10
Happy to find this local gem
Pros:

My husband and I are locals. We bought a gift certificate for a one night stay at a benefit auction for a local nonprofit. We had no idea that this gem was so close to us! The room was beautiful with lots of special touches and creative decor. Bed was comfortable. The wood beams in the room added to the character. Comfortable sitting area, rose on the bed with chocolates and turn down service. Nice toiletries included. We also had dinner at John J Jeffries, which is connected to the hotel, and it was delicious. Great place to celebrate a special occasion or a convenient place to stay if you want to visit Lancaster City. Highly recommend!

2026-02-13 via Tripadvisor
C
C4665IXjennifers Family
8
Wonderful hotel!
Pros:

Lovely boutique hotel with well-appointed rooms and comfy beds. The staff was very responsive to requests for additional bottles of water. Great location too.

2026-02-03 via Tripadvisor
B
barrh2026 Family
10
Great local get away
Pros:

My husband and Iive locally and enjoy a night away once a year to this hotel. It has everything we enjoy! We will definitely be back!

2026-02-01 via Tripadvisor
U
U5969OWnancyd Solo travel
8
Artful location
Pros:

Great location with free parking. I appreciated the turndown service with chocolates. Beautiful historic building.

2026-01-31 via Tripadvisor
J
jonathanwD3996AZ Couples
8
good
Pros:

every thing was great aside from one thing. house keeping knocked on the door in the morning even though the do not disturb sign was out.

2026-01-31 via Tripadvisor
W
Wanderer54329789328 Business
10
Always a solid choice for lodging in Lancaster!!!
Pros:

Love it all. Personal touches. Decor. The best

2026-01-25 via Tripadvisor