Lancaster Arts Hotel

Hotels
9 (977 reviews)
300 Harrisburg Avenue , Lancaster , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Beautiful location
Cons:
Breakfast quality
Noise issues

Categories

Cleanliness
8.96
Rooms were clean and appointed beautifully.
Service
9.43
Friendly staff and great service mentioned multiple times.
Location
9.47
Great location near downtown and within walking distance to many businesses.
Room Quality
8.92
Rooms generally spacious and comfortable, some minor complaints.
Amenities
8.45
Good amenities mentioned, but the breakfast and some facilities need improvement.
Value for Money
8.91
Good value but with some aspects that were disappointing considering the price.
Food and Beverage
8.46
Breakfast could be upgraded, but restaurant experience was positive.
Overall Experience
9.43
Overall positive experiences shared, with many returning customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Unique Art-Inspired Accommodations
Immerse yourself in a world of creativity at Lancaster Arts, where original works by local artists adorn the lobby and guestrooms, offering a truly unique and inspiring stay.

Luxurious Amenities
Indulge in comfort with 330 thread-count Egyptian sheets, designer toiletries, and modern entertainment options like flat-screen TVs and iPod docking stations, ensuring a lavish and relaxing experience during your visit.

Farm-to-Table Dining at John J. Jeffries
Savor the taste of local flavors at John J. Jeffries, the hotel's restaurant dedicated to supporting local farms and offering organic ingredients. From artisanal cheeses to locally raised buffalo, delight in a culinary journey that highlights the region's best produce.

Experience a blend of luxury and artistry at Lancaster Arts Hotel - book your stay now for an unforgettable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9
Based on 977 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
E
Ellen • couple • us
8
We had a great night overall.
Pros:

Loved the art, the room, the renovation with exposed brick and beams.

Cons:

Bar staff could have been nicer at closing time.

2026-03-02 • via Nuitee
B
BC • couple • us
8
2026-03-02 • via Nuitee
R
Rosa • solo_traveller • us
10
2026-03-01 • via Nuitee
M
marinelys • couple • us
10
2026-03-01 • via Nuitee
T
Tarah • couple • us
3
really unhappy with our stay
Pros:

The resturant was nice and I was glad there was covered parking

Cons:

Our room had no heat, we were told it was booked so we couldnt change rooms and they would bring a electric heater which took 2 hours to get to us. It was 10:30 when we got it and we didnt feel comfortable sleepign with it on so it was 55 degrees in our room all night, we woke up at 5 am and left. we had planned on staying but couldnt bear the cold and wanted to just go home. So I paid $280 to stay in a freezing cold room from 5pm check in to 6:00 am check out. NOT great

2026-02-26 • via Nuitee
E
Epstein • couple • us
10
Amazing
Pros:

The free breakfast was plentiful and quality. Gorgeous hotel. Very safe
Restaurant for dinner looks amazing.

2026-02-23 • via Nuitee
A
Abby • couple • us
8
Lovely Hotel stay -just skip breakfast.
Pros:

The staff was wonderful and the room was very comfortable. A short drive from the center of town.

Cons:

We chose to eat breakfast elsewhere after buying the breakfast added meal charge. It was disappointing that they did not have a buffet or menu, just continental breakfast that was not really special.

2026-01-15 • via Nuitee
T
Todd • solo_traveller • us
10
2026-01-13 • via Nuitee
N
Narda • extended_group • us
10
Always fun for a Christmas getaway girls trip have stayed here many times
Pros:

Location

Cons:

N/a

2026-01-10 • via Nuitee
B
Brenda • couple • us
10
Pros:

Beautiful room / property

2026-01-05 • via Nuitee
A
Al • couple • us
6
Disappointing
Pros:

The artwork was beautiful. The location was great. The staff was not very friendly and what was really upsetting as we paid quite a bit of money for our suite we were told we would have a free breakfast then you get downstairs and there’s a sign that says breakfast with Blanche then you walk in and it’s fruit bagels and stuff that you have to make on your own crappy continental breakfast there is a difference between a free breakfast and a free continental breakfast. It needs to be disclosed right on your website and you falsely advertised I was very upset and will not return. We were traveling. We were expecting to get up and eat breakfast. We then had to stop and add an hour to our trip because of your false Advertising.

Cons:

False advertisement ad advertise a free breakfast at a place where you spend quite a bit of money for a room you get downstairs and it’s bagels and fruit. And frozen sandwiches for you to microwave.

2026-01-04 • via Nuitee
M
Mary • solo_traveller • us
10
2026-01-04 • via Nuitee
D
Dave • couple • us
10
2026-01-02 • via Nuitee
R
Rob • couple • us
10
2026-01-01 • via Nuitee
M
MonsieurTayTay • Family • Washington DC, District of Columbia
6
Cool hotel with great aesthetic.
Pros:

We really liked the hotel. The lobby area is very comfortable. What we didn’t like was that the walls were paper thin. The room next to us had a loud late night party with loud weird music both nights we were there. On the second night we called the front desk but they blew it off and didn’t seem to care.

2025-12-29 • via Tripadvisor
E
Evelyne • couple • at
7
Ok, the rooms were ok and so was the breakfast.
Pros:

I liked the cute concept of this hotel.

Cons:

I was surprised for this price the breakfast was served in strange plastic containers that looked unappetizing, the eggs were cold and the coffee was lukewarm. For this price it was disappointing. There were no snacks in the mini fridge to purchase.

2025-12-29 • via Nuitee
T
Toniya • family_with_children • us
10
2025-12-28 • via Nuitee
J
Jacqueline • couple • us
8
Pros:

Lovely hotel

Cons:

Bed was not firm enough

2025-12-26 • via Nuitee
L
lmO3166WT • Couples • Lancaster, Lancaster County, Pennsylvania
10
A must stay while you are in Lancaster
Pros:

Fantastic experience..the room was exceptional..beautiful artwork..exposed brick
The entire hotel was decorated beautifully!

2025-12-23 • via Tripadvisor
J
jimmH7756QY • Couples
8
Great boutique hotel in historic Lancaster
Pros:

Lancaster Arts Hotel has a great location a five minute drive from downtown. The rooms are spacious and the restaurant is a nice amenity to have on location. The bed could have been more comfortable and the sheet/blankets could have been softer. My only reason for giving four stars rather than five. Great place—highly recommend!

2025-12-20 • via Tripadvisor