Malmaison Liverpool

Hotels
Frasers Hospitality
8.6 (5709 reviews)
7 William Jessop Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5709 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
B
Beth solo_traveller gb
7
A nice hotel For a short stay.
Pros:

Good location and cool interiors

Cons:

Rooms a little gloomy but ok for a short stay.

2026-06-06 via Nuitee
F
Faith solo_traveller es
9
Pros:

All of the staff were very nice, helpful and made me feel welcome.

Cons:

The room needs brighter lighting, its very dim & depressing

2026-06-06 via Nuitee
A
Amanda couple gb
9
2026-06-05 via Nuitee
S
Snyders couple gb
10
2026-06-05 via Nuitee
M
Michelle solo_traveller ie
8
2026-06-05 via Nuitee
J
Jennifer couple gb
10
Pros:

Great location

Stayed with my 17 year old son the hotel was a perfect vibe

Cons:

Nothing

2026-06-05 via Nuitee
E
Emma solo_traveller gb
10
2026-06-04 via Nuitee
B
Brian solo_traveller gb
8
Very good
Pros:

Breakfast , bar and toilet facilities in the room comfy bed ..

2026-06-03 via Nuitee
S
Steve couple gb
6
Pros:

Had to change rooms as the air con didn’t work and the toilet was difficult to flush

2026-06-03 via Nuitee
J
Josh couple gb
10
Beautiful hotel
Pros:

Lovely location, great staff and were really helpful, gorgeous rooms and great views of the docks

Cons:

Nothing

2026-06-03 via Nuitee
A
Andrew solo_traveller gb
8
2026-06-02 via Nuitee
C
Campbell solo_traveller gb
8
2026-06-02 via Nuitee
A
Adam extended_group gb
10
2026-06-01 via Nuitee
I
Ian couple gb
7
2026-06-01 via Nuitee
H
Helen couple gb
9
An unexpected delight
Pros:

The bathroom was fabulous

Cons:

Nothing

2026-06-01 via Nuitee
S
Steven family_with_children gb
8
Pros:

The hotel is in a fabulous location and the staff are amongst the best i’ve met in a UK hotel. The hotel feels modern yet quirky. The breakfast is great and the 24hr bar is superb. We were a group booking of 5 rooms and everyone had a great weekend in Liverpool with the hotel as our base.

Cons:

There were a few issues with the plumbing and air conditioning in the hotel but the staff and management were first class in sorting things out for us. We left satisfied that the hotel did everything It could to resolve our issues.

2026-06-01 via Nuitee
D
debbie extended_group gb
9
Pros:

Excellent staff, friendly service, great accommodation

2026-06-01 via Nuitee
S
Slattery couple gb
10
Great Liverpool stay!
Pros:

!Very stylish , loved the location and complimentary welcome drinks! The hotel had a great atmosphere, and lovely staff!

Cons:

Noting

2026-05-31 via Nuitee
M
Mandy couple gb
9
2026-05-31 via Nuitee
A
Anton solo_traveller gb
9
2026-05-31 via Nuitee