Malmaison Liverpool

Hotels
Frasers Hospitality
8.6 (5885 reviews)
7 William Jessop Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5885 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
M
Michael couple gb
10
Great stay, as always with Malmaison
Pros:

Location and atmosphere

Cons:

Nothing

2026-07-11 via Nuitee
M
Mark couple gb
9
Fun 🤩
Pros:

Location ambience

Cons:

Nothing

2026-07-11 via Nuitee
N
Nicholas couple gb
10
Room was amazing. Bed was a little uncomfortable
Pros:

The property was clean
Room was beautiful
Booked a upgrade had a suite

Cons:

Bed was a little uncomfortable.
But everything else was perfect

2026-07-11 via Nuitee
N
Nigel solo_traveller gb
10
Pros:

A very warm welcome and all the staff were very polite and helpful. Great location .

Cons:

Parking fees

2026-07-11 via Nuitee
N
Nicola solo_traveller gb
1
Pros:

Location

Cons:

Food terrible

2026-07-10 via Nuitee
G
Gerard couple ie
6
Very bad maintenance, great staff
Pros:

Great location, excellent staff

Cons:

Air conditioning wasn’t working
Shower wasn’t working , only scalding hot water, no cold water
USB charging points weren’t working

2026-07-09 via Nuitee
S
Susan solo_traveller gb
9
2026-07-09 via Nuitee
J
Jane couple gb
10
2026-07-09 via Nuitee
D
David solo_traveller gb
10
Pros:

Everything to be totally honest, from the welcome to the farewell

Cons:

No faults 🤷❤️

2026-07-08 via Nuitee
J
Jade couple gb
10
2026-07-07 via Nuitee
S
Sally couple gb
10
Staff were very friendly and went the extra distance to make our stay a very enjoyable one.
Pros:

I loved the option of a drink voucher instead of housekeeping services. Very ‘green’ and we enjoyed the pre dinner drinks.

Cons:

Everything was very good

2026-07-07 via Nuitee
J
Janice couple ie
8
A modern, fun hotel in an excellent location with a great bar. Stay, drink (but eat elsewhere)
Pros:

A modern hotel in an excellent location with impeccable service and a great vibe. The bed and linens were comfy and the huge bathtub and separate shower were a real bonus. The small fridge in the room was a nice touch. Although the view was limited (mostly of a multi-story carpark) the chaise was nicely placed in the room to offer a partial view of the Princes Dock.

Cons:

The windows not opening was a huge drawback for me. The breakfast did not meet our expectations and service was incredibly slow on one of the days. The bar/restaurant had everything going for it - great decor, floor to ceiling windows, fabulous drinks, excellent service - but was completely let down by the food. It was the most expensive meal of our trip, and by far the poorest quality. I'd highly recommend going there for a drink or two, but not to eat.

2026-07-07 via Nuitee
W
Walsh solo_traveller ie
10
Pros:

The location the staff were great 👍 very happy with the way I was treated my flight was early and they looked after me at check in

Cons:

Nothing should have stayed longer

2026-07-07 via Nuitee
R
Rachel couple gb
10
2026-07-07 via Nuitee
S
Simon couple gb
10
2026-07-06 via Nuitee
D
Darin couple gb
10
Another great stay , will definitely be staying again
Pros:

Everything about it

Cons:

Nothing

2026-07-06 via Nuitee
C
Corinne couple gb
8
Nice stay
Pros:

Beautiful hotel.

Cons:

Fire alarm went off at 6am.

2026-07-06 via Nuitee
M
Mark solo_traveller gb
7
2026-07-06 via Nuitee
E
Ericka couple ie
10
2026-07-06 via Nuitee
J
Josh couple gb
10
2026-07-06 via Nuitee