Malmaison Liverpool

Hotels
Frasers Hospitality
8.6 (5730 reviews)
7 William Jessop Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5730 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
P
Pugh solo_traveller gb
10
Pros:

Excellent customer customer service

Cons:

A leaking shower head in my room

2026-06-27 via Nuitee
P
Paul couple gb
9
Excellent hotel. Great staff and great location.
Pros:

Great locally. Next to the river but still just a short walk away from all the city centre has to offer.

Cons:

Nothing

2026-06-27 via Nuitee
N
Nicola couple gb
10
2026-06-27 via Nuitee
G
Gemma couple gb
9
Lovely comfy hotel
Pros:

Lovely reception, bar & outdoor area.
Big bathroom, comfy bed, super quiet too. Complimentary water in the fridge was a nice touch!

Cons:

The shower leaked every few minutes so the floor had puddles constantly which isn’t ideal as the toilet is next to it. Some of the room furniture could do with updating signs of wear & tear on a few bits.

2026-06-27 via Nuitee
F
Faulkner couple gb
10
2026-06-27 via Nuitee
C
Christine couple gb
7
Excellent location, friendly staff, smelly room.
Pros:

Location

Cons:

Room smelt and the shower pressure was awful for a monsoon shower head.
Room 411
Didn’t have time nor energy to report it to reception. We had had to do a last minute booking as we had a 2 hour before check in cancellation from Airbnb and as the trip was a present to my partner for his 70th, I’d run out of fight!

2026-06-27 via Nuitee
H
hayley solo_traveller gb
10
2026-06-27 via Nuitee
L
Louise couple gb
10
2026-06-26 via Nuitee
S
Sharon couple gb
9
2026-06-26 via Nuitee
C
Christopher family_with_children gb
10
Totally excellent
Pros:

24/7 bar 😃 and the friendly staff bar staff excellent 😃

2026-06-26 via Nuitee
H
Helen couple gb
8
2026-06-26 via Nuitee
T
Tracy couple gb
9
2026-06-26 via Nuitee
J
Julia couple de
10
2026-06-26 via Nuitee
N
Neil couple gb
8
2026-06-25 via Nuitee
C
Charters solo_traveller gb
10
Great hotel
Pros:

Excellent location 👏 Room was larger than we anticipated, bonus having a fridge 😀.

2026-06-25 via Nuitee
D
Diane extended_group gb
8
Was ok but did expect more
Pros:

I like the location of the hotel
I like the decor etc

Cons:

We cane back from the gig we went to and wanted some food
Grabbed it was 11pm I asked at the bar and was told there was any food available and was directed to the vending machine in the lobby
Which the only things that were available were 1 packet of nuts and 1 kitkat
We hadn’t eaten all day and were very disappointed in not being able to eat till the next day
I did expect the Mal to have food available at all times

2026-06-25 via Nuitee
M
Manuel solo_traveller gb
1
2026-06-25 via Nuitee
D
Danny couple gb
7
2026-06-25 via Nuitee
H
Heidi couple gb
10
2026-06-24 via Nuitee
D
Donald couple gb
9
2026-06-23 via Nuitee