Malmaison Liverpool

Hotels
Frasers Hospitality
8.6 (5666 reviews)
7 William Jessop Way , Liverpool , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 5666 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
D
Deborah Hardiment solo_traveller gb
10
2026-05-16 via Nuitee
M
Matthew couple im
10
Excellent stay, will be back!
Pros:

Staff were amazing

Cons:

N/A

2026-05-16 via Nuitee
A
Adrian couple gb
10
Pros:

Location, staff, easy check in and out, amazing breakfast.

Cons:

All was good.

2026-05-16 via Nuitee
H
Helen couple gb
8
Reliably good value and comfortable with great staff
Pros:

It’s got great staff and is very comfortable

Cons:

It’s slightly off the beaten track for the city centre

2026-05-16 via Nuitee
J
Juliana solo_traveller au
9
Pros:

Lovely room and reception area. Restaurant and bar very nice. Good location. Staff very friendly and helpful

2026-05-16 via Nuitee
P
Péter extended_group hu
9
Perfect location, awsome bar , kind reception
Pros:

Location, reception helpfulness, bar on the bank of the dock

Cons:

Heating failure, though the reception helped us kindly with an extra heater

2026-05-15 via Nuitee
N
nigel extended_group gb
5
Disappointing and poor value for money.
Pros:

The staff were helpful and friendly, the food was good and the location was good.

Cons:

The decor was dull and dreary with very poor lighting and the bedroom was even worse, with no bathrobe, slippers and limited facilities.

2026-05-14 via Nuitee
N
Nellie extended_group gb
9
Modern hotel in a convenient location
Pros:

Nice view across the canal
Modern, striking decor
Bar area with good choice of cocktails

2026-05-14 via Nuitee
G
GuidoAlessi solo_traveller it
9
Pros:

Letto molto confortevole e camera silenziosissima

Cons:

Bagno con poca luce e sciacquone che funziona male

2026-05-14 via Nuitee
P
Paul couple im
10
2026-05-14 via Nuitee
J
Jo solo_traveller gb
6
Pros:

Location

Cons:

Too hot no light in bathroom

2026-05-12 via Nuitee
Y
Yaami solo_traveller gb
4
Expensive for what it is, dated building
Pros:

- The staff are friendly and try to fix any issues- they are really lovely
- The Nespresso coffee machine was very nice

Cons:

- The rooms are very dark, the windows are tiny in the club room- felt very dingy
- There was a strong urine smell in the bathroom until I mentioned it to the cleaner the next day and they kindly cleaned it (manager came and said it was fine before this)
- There was a loud pipe issue all night (eventually fixed next day)
- Food were small portions and not very good (overpriced hot breakfast)- better off going to Moose nearby for breakfast

2026-05-12 via Nuitee
B
Brian couple nl
9
2026-05-12 via Nuitee
J
Joanne couple gb
10
2026-05-11 via Nuitee
K
Katy couple gb
10
2026-05-11 via Nuitee
K
Karen solo_traveller gb
8
2026-05-11 via Nuitee
C
Chantel couple ie
10
Pros:

Hotel lovely inside staff lovely room clean comfortable great location

2026-05-10 via Nuitee
S
sarah couple gb
9
2026-05-10 via Nuitee
P
patrick couple pl
9
a very good experience
Pros:

Doskonała lokalizacja nad wodą, w pobliżu przystani i atrakcji miasta.
Goście wielokrotnie chwalą przyjazny i pomocny personel.
Przestronne pokoje
Stylowa atmosfera w barze/salonie oraz śniadania wysokiej jakości.
wysokie oceny za czystość.

Cons:

miękki materac, wyjeżdżałem przed godziną śniadaniową i nie było ciepłych napój (kawa)

2026-05-10 via Nuitee
P
Philip couple gb
10
2026-05-09 via Nuitee