Malmaison Liverpool

Hotels
Malmaison
8.6 (6044 reviews)
7 William Jessop Way , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Lack of cleanliness
Maintenance issues
Overpriced for the value

Categories

Cleanliness
7.64
Several reviews noted dirty facilities and lack of cleanliness.
Service
9.41
Friendly staff were mentioned positively, though some service issues were noted.
Location
9.65
Multiple reviews praised the great and central location.
Room Quality
8.1
Mixed sentiments, with comments on dated rooms and maintenance issues.
Amenities
8.63
Positive mentions of the bar area and breakfast options.
Value for Money
7.59
Some reviews felt the hotel was overpriced for the quality received.
Food and Beverage
9.14
Generally good feedback on breakfast variety.
Overall Experience
8.61
Overall a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:39

Property Description

Luxurious Boutique Hotel in Princes Dock, Malmaison Liverpool

State-of-the-Art Gym and Designer Shopping Districts
Indulge in a stay at Malmaison Liverpool with its top-notch gym facilities and proximity to designer shopping districts, perfect for fitness enthusiasts and fashionistas alike.

Sleek Brasserie Restaurant and Stylish Malbar
Treat your taste buds at the Brasserie restaurant serving classic British dishes with a modern twist. Unwind at the Malbar with chic cocktails and evening entertainment, adding a touch of glamour to your evenings.

Modern Rooms with Free Wi-Fi and LCD TVs
Relax in boutique-style rooms equipped with free Wi-Fi, LCD flat-screen TVs, and luxurious private bathrooms, ensuring a comfortable and connected stay.

Book now and experience the epitome of luxury at Malmaison Liverpool!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Please note there is no parking on site. Surcharge secure public parking is available nearby.

The breakfast included rates include a Full Cooked Breakfast.

Please be aware that when you travel with pets, there is an additional fee of £25 per pet per night, or £40 for up to two pets.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.6
Based on 6044 reviews
Cleanliness: 7.64
Service: 9.41
Location: 9.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 7.59
Food and Beverage: 9.14
Overall Experience: 8.61
L
Lewis couple gb
10
Would definitely reccomend
Pros:

Everything was more than up to standard lovely area eveything you need either is there already or isn’t too far from the hotel , everything was perfect

Cons:

Nothing

2026-08-08 via Nuitee
F
Francesca couple gb
9
2026-08-08 via Nuitee
E
Emma couple gb
10
Fantastic, staff and food, thank you
Pros:

Great customer services, very helpful, welcoming and happy staff.

Cons:

Nothing.

2026-08-08 via Nuitee
W
warren couple gb
10
Fantastic brand, hotel was as expected by the malmaison group. Excellent staff and room.
Pros:

Location, food, price and service

Cons:

Nothing, everything was good

2026-08-08 via Nuitee
M
Martin couple gb
8
2026-08-08 via Nuitee
M
Mark solo_traveller gb
8
2026-08-08 via Nuitee
J
Jamie couple gb
10
2026-08-07 via Nuitee
S
sophie couple gb
10
2026-08-07 via Nuitee
R
Richard solo_traveller im
7
Quick trip
Pros:

Amazing breakfast, comfy bed. Very helpful and friendly staff

Cons:

NA

2026-08-06 via Nuitee
A
Adam couple gb
10
Decent hotel for price and good location
Pros:

5th time staying at the particular hotel, whenever I visit Liverpool it’s where I chose to stat

Cons:

Breakfast-eggs royal was not up to the normal standards

2026-08-06 via Nuitee
P
Pilkington couple gb
10
2026-08-05 via Nuitee
N
Nicola couple gb
9
Excellent and will return
Pros:

Live the location and the decor

Cons:

Air conditioning was not working well at all but that’s my only negative.

2026-08-05 via Nuitee
W
will couple gb
8
2026-08-05 via Nuitee
A
Ana solo_traveller gb
9
Peaceful and relaxing stay
Pros:

Amazing location, great atmosphere, attentive staff

2026-08-05 via Nuitee
S
sarah couple gb
9
2026-08-04 via Nuitee
L
Lee couple gb
9
2026-08-04 via Nuitee
M
Mike solo_traveller gb
10
Love staying here. Staff are great.
Pros:

Food. Rooms and gym are good

Cons:

Nil

2026-08-04 via Nuitee
L
Lisa couple gb
7
Great location but overpriced for what you get
Pros:

Great location.
Toiletries are lovely - wish I could buy them from the supplier.
Car park next door is convenient.
Bed and pillows were very comfortable.
Staff serving in restaurant for evening meal were fantastic.

Cons:

Decor in rooms starting to look tired and worn. Expected better in a deluxe room.
Breakfast wasn’t great (burnt) and server was very rude. Would book again but not opt for breakfast.

2026-08-04 via Nuitee
R
Ryan couple gb
1
2026-08-03 via Nuitee
D
Daniel couple es
9
2026-08-03 via Nuitee