Holiday Inn Express Shrewsbury by IHG

Hotels
•
Holiday Inn Express
8.2 (4049 reviews)
Shrewsbury Business Park, Sitka Drive , Shrewsbury , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cold showers
Dated rooms

Categories

Cleanliness
7.63
The room was clean but seemed dated.
Service
9.1
Majority of the staff were friendly and helpful.
Location
8.64
The location was convenient for visiting attractions.
Room Quality
7.59
The room needed refurbishment and was somewhat cramped.
Amenities
8.32
Standard amenities for this hotel tier, but lacking some essentials.
Value for Money
7.88
Pricing felt high due to limited local dining options.
Food and Beverage
8.13
Breakfast was good but lacked some variety.
Overall Experience
8.3
A mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Bedrooms with Luxury Amenities
Experience comfort and luxury in our large, modern bedrooms at the Holiday Inn Express Shrewsbury. Enjoy the convenience of luxury power showers, super-king beds, and complimentary Wi-Fi during your stay.

Contemporary Dining Experience
Indulge in a delightful dining experience at our contemporary restaurant. Start your day with a delicious breakfast and savor light lunches in a welcoming atmosphere. Unwind at the casual bar, equipped with a plasma-screen TV showing Sky News.

Versatile Conference Facilities
Plan your next successful event with us! Our hotel offers versatile conference facilities to meet all your business needs. From meetings to seminars, we have you covered with modern amenities and professional services.

Book your stay now at the Holiday Inn Express Shrewsbury and elevate your travel experience to new heights!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 4049 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.13
Overall Experience: 8.3
G
Graham • solo_traveller • gb
8
1 night stop over.
Pros:

The bed was good, the breakfast was good and plentiful. Generally no issues. Check in was easy.

Cons:

The shower was a bit grubby.

2026-07-04 • via Nuitee
S
Street • extended_group • gb
10
2026-07-04 • via Nuitee
J
James • solo_traveller • gb
4
Worst hotel
Pros:

Easy access to the hotel and the city centre

Cons:

Saw the ants around the breakfast area, I have told
The staffs about it but they didn’t bothered about it.

2026-07-03 • via Nuitee
A
Angela • solo_traveller • gb
5
Cons:

Breakfast was chaotic. Not enough tables. Slow refilling hot food.

2026-07-02 • via Nuitee
S
Samantha • solo_traveller • gb
8
2026-07-02 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-07-01 • via Nuitee
S
Susan • couple • gb
6
Pleasant
Pros:

Location

Cons:

Food slow coming out at breakfast

2026-07-01 • via Nuitee
B
Brenda • couple • us
9
Good, economical, choice
Pros:

Convenient to oyr trip, available, ac
Good brkfst
Nice staff

Cons:

Tricky to find, google maps was wrong

2026-06-30 • via Nuitee
A
Alison • solo_traveller • gb
5
Would not stay here again, uncomfortable bed, not clean and very poor breakfast!
Pros:

Friendly reception staff and free parking on site

Cons:

Bed uncomfortable, requested a double however got two singles pushed together so there was a hard ridge running through the centre. Pillows were like sand bags, and it all seemed very dusty and dirty with a horrible smell coming up from shower plug hole. Also after a poor nights sleep a delivery of beer barrels being banged and rolled around woke us up before 7am! Breakfast was very poor, over cooked hard bacon and no yoghurt, fruit coulis or eggs left, no tables available anywhere even in other areas of reception to sit and eat so was stood around for about 5-10 mins until some kind couple gave us theirs. Would not stay here again!

2026-06-30 • via Nuitee
C
Charles • solo_traveller • gb
8
Cons:

The door to the ensuite didn't close.

Room 28

2026-06-30 • via Nuitee
J
Juliegh • extended_group • gb
5
Pros:

The breakfast was not topped up not much left later in the morning to eat

Cons:

They could of topped up the breakfast hot option

2026-06-29 • via Nuitee
S
Surinder • solo_traveller • gb
10
2026-06-29 • via Nuitee
G
Gary • couple • ie
4
Friendly staff but not enough of them
Pros:

Staff very friendly

Cons:

Not enough staff no way to get any food in the evening a 20 min wait just to order and no free tables. Similar expert at breakfast- staff doing their best but not enough staff for a busy hotel

2026-06-29 • via Nuitee
G
Glenn • solo_traveller • gb
8
2026-06-29 • via Nuitee
O
O'Connell • solo_traveller • ie
8
Pros:

Room very nice and the staff were lovely

Cons:

It's a bit far from town but there is a Greggs and a Co Op not to far.

2026-06-29 • via Nuitee
D
Debra • couple • au
8
Very clean , comfortable and quiet.
Pros:

A gem in a quiet area. Very affordable.

2026-06-29 • via Nuitee
J
JIM • couple • gb
9
very nice stay
Pros:

excellent breakfast

Cons:

nothing to dislike

2026-06-29 • via Nuitee
B
Brufy • solo_traveller • gb
8
Pros:

Location for Croud Meadow

Cons:

Breakfast wasnt kept topped up, was allowed to run low meaning having to wait for fresh

2026-06-29 • via Nuitee
M
Marlon • solo_traveller • gb
10
2026-06-29 • via Nuitee
W
whyc • solo_traveller • gb
6
Mediocre (many areas of improvement needed)
Pros:

- friendly members of staff at reception (experienced a slow check-in due to new system, but the staff were sympathetic and offered a free welcome drink)
- good location
- fast WiFi
- big car park
- Aircon (noisy and in over 30 degrees heat, it doesn't produce cold enough air)

Cons:

- the place looks tired and in need of refurbishment; for a well-known brand, the cost per night is expensive and doesn't seem to justify
- understaffed: there were a few times when there was no member of staff to serve at the reception and people had to wait for a while before one person turned up, it was discouraging to ask for help
- faulty socket/ TV: issue with turning on the TV, had to un-plug and re-plug to turn on
- lack of consistency in housekeeping standards: all beds were made etc, but the day before check out, my bed was made in a haste (duvet left in a rumple) and it doesn't give a good experience
- the water rises whenever taking a shower: flagged the possibility of clogged plughole, it still wasn't fixed and water continues to rise whenever we took a shower
- the breakfast was mediocre- expected better for the price we've paid (and considering this is a big-branded hotel)

2026-06-28 • via Nuitee