Holiday Inn Express Shrewsbury by IHG

Hotels
Holiday Inn Express
8.2 (3894 reviews)
Shrewsbury Business Park, Sitka Drive , Shrewsbury , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cold showers
Dated rooms

Categories

Cleanliness
7.63
The room was clean but seemed dated.
Service
9.1
Majority of the staff were friendly and helpful.
Location
8.64
The location was convenient for visiting attractions.
Room Quality
7.59
The room needed refurbishment and was somewhat cramped.
Amenities
8.32
Standard amenities for this hotel tier, but lacking some essentials.
Value for Money
7.88
Pricing felt high due to limited local dining options.
Food and Beverage
8.13
Breakfast was good but lacked some variety.
Overall Experience
8.3
A mixed experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Bedrooms with Luxury Amenities
Experience comfort and luxury in our large, modern bedrooms at the Holiday Inn Express Shrewsbury. Enjoy the convenience of luxury power showers, super-king beds, and complimentary Wi-Fi during your stay.

Contemporary Dining Experience
Indulge in a delightful dining experience at our contemporary restaurant. Start your day with a delicious breakfast and savor light lunches in a welcoming atmosphere. Unwind at the casual bar, equipped with a plasma-screen TV showing Sky News.

Versatile Conference Facilities
Plan your next successful event with us! Our hotel offers versatile conference facilities to meet all your business needs. From meetings to seminars, we have you covered with modern amenities and professional services.

Book your stay now at the Holiday Inn Express Shrewsbury and elevate your travel experience to new heights!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 3894 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.13
Overall Experience: 8.3
S
Steven couple gb
10
Amazing night at the hotel from start to finish
Pros:

All the staff was so warm and welcoming

Cons:

There was nothing not to like

2026-05-16 via Nuitee
B
Barbara couple gb
7
Good value stay.
Pros:

Good value for money and easy access to Shrewsbury.

Cons:

Breakfast area was a little small and ran out of items very quickly.

2026-05-16 via Nuitee
G
Graham solo_traveller gb
7
2026-05-16 via Nuitee
L
Lynda couple gb
7
Handy for what we wanted to do and good value
Pros:

Good value for money. Staff very polite and welcoming.

Cons:

Rooms were a little tired looking a bit old fashioned compared to other Holiday Inn Expresses we have stayed in. Gents toilets in reception were a disgrace in that there was no water running into urinals making a very bad smell.

2026-05-16 via Nuitee
T
Thomas solo_traveller gb
8
2026-05-16 via Nuitee
B
Blodeuwedd couple gb
10
2026-05-15 via Nuitee
M
Maria solo_traveller gb
4
Cons:

Firstly the location was on a trading estate and bit out of the way. The room was old and tired, furniture chipped and marked. The bathroom was worn and clean on the surface but on closer inspection was dirty. The shower was like showering in a cabinet very small and dirty around the seals and door. My bedside shelf had not been cleaned and had ring marks from a cup. The breakfast which was included was poor. The food was of poor quality and the scrambled eggs were powdered egg, the bacon tasteless, hash browns were soggy. The hot serving dish was broken and one of the guests was having trouble with it - a member of staff came over and said I suppose we had better get a new one - i doubt if they did anything about it as they already knew about it. The cereals were put out in big bowls uncovered which I don't think is hygienic. All in all it wasn't a pleasant stay.

2026-05-15 via Nuitee
R
Rebecca couple gb
10
Lovely staff and nice room
Pros:

Handy for our onward journey and quiet

2026-05-14 via Nuitee
M
Mark solo_traveller gb
7
Pros:

Friendly staff nice room

Cons:

Situated on business park so car required if visiting city or surrounding areas

2026-05-14 via Nuitee
D
Derek couple gb
9
Cons:

Cracked sink and loose toilet seat

2026-05-14 via Nuitee
J
Joyce Irene couple gb
4
It looked tired
Pros:

Found it overpriced for what was rhere

Cons:

Found breajfast disappointing

2026-05-14 via Nuitee
E
Electrotechnical extended_group gb
8
good stay
Pros:

All good

Cons:

not applicable

2026-05-13 via Nuitee
M
matthew couple gb
9
Pros:

More or less everything

Cons:

No issues

2026-05-13 via Nuitee
D
Debra solo_traveller gb
8
Good 2 night stay.
Pros:

free parking
Good water pressure in shower.
Nice hand and body wash
Warm and comfortable bed
Good coffee machine.at breakfast
Friendly staff

Cons:

Electric car plug in is not yet up and running.
Extra charge for arriving early, even though room was ready and it was well after midday.
(This doesn't happen at all Holiday inns)
Scrambled egg inedible
Only freeview channels available

2026-05-13 via Nuitee
K
kennard couple gb
10
2026-05-13 via Nuitee
J
James solo_traveller gb
5
2026-05-12 via Nuitee
K
katrina couple gb
8
2026-05-12 via Nuitee
L
Lauren extended_group gb
7
Comfortable and friendly, improve your breakfast offering.
Pros:

Staff were very friendly, welcoming and helpful - from checking in to checking out; every interaction was positive.
The room was clean and a good size, however the curtains need a wash.

Cons:

The breakfast was disappointing. The eggs were horrible, none of it was very warm, and it was just very limited in both quantity and choice.

2026-05-12 via Nuitee
C
Clifford solo_traveller gb
7
2026-05-12 via Nuitee
N
Noel solo_traveller gb
8
Relaxed
Pros:

Quietness of location staff very friendly and helpful

Cons:

Finding the hotel,being on a business park with many side roads all with same postcode there needs to be signage indicating hotels location

2026-05-12 via Nuitee