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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Barber/beauty shop
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Grocery deliveries
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Lockers
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Wine/champagne
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Coffee Shop on site
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Prime Location
Situated on the bustling pedestrian shopping street Pirotska, Sveta Sofia Hotel is just a stone's throw away from the heart of Sofia and conveniently close to Serdika Subway Station.
Wellness and Dining Options
Guests can enjoy complimentary access to the fitness centre or indulge in pampering at the sauna, solarium, and massage services. The hotel also features a restaurant offering special diet menus and grocery delivery for a personalized dining experience.
Convenience at Your Doorstep
With a variety of dining and shopping options within walking distance, including Sofia Market Hall and the Women's Market, guests can easily explore the vibrant surroundings. Shuttle services to Sofia Airport are available upon request for a hassle-free journey.
Ready to experience comfort and convenience at Sveta Sofia Hotel? Book your stay now!
Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
Please note that the total price of reservation is payable directly upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Geç check in yapmam gerekiyordu 7/24 açık resepsiyon ve ilgili personellerinin oluşu güven verdi. Konumu çok merkeziydi, kaufland a yürüyerek 5 dk yakında billa market de var. Aslanlı köprü ve resmi dairelere de yürüme mesafesinde.
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Wide stairway
Air-conditioning doesn't work!
Sono rimasta molto soddisfatta dall'accoglienza a quando sono andata, la signora alla reception molto dolce, premurosa e cordiale,ci ha dato delle dritte su come raggiungere alcuni posti.
La posizione dell'albergo è ottima, a due passi dalla metro.
Ritornerò a Sofia e riprenderò lì.
Lo consiglio vivamente.
Se proprio devo trovare una pecca, è che non c'è il tappetino nel bagno, ma non so se è nelle loro usanze.
Per il resto tutto perfetto.
Çok merkezi
Ottima posizione. Colazione buona. Staff cordiale.
Abbiamo soggiornato nel mese di agosto. In quel paese non fa tantissimo caldo ma comunque di giorno si arriva lo stesso dai 30 ai 32 gradi. Il climatizzatore non era correttamente funzionante. Buttava fuori solo aria ma non fredda. Non riuscivamo a dormire e Abbiamo dormito con la finestra aperta dopo mezzanotte per respirare almeno. Anta della doccia bagno rotta di cui lo staff era già a conoscenza. Prima di continuare ad affittare dovrebbero badare bene le manutenzioni ordinarie almeno. Comunque considerando rapporto qualità prezzo è accettabile. Null’altro da dire per una notte di permanenza.
La receptionist che parlava italiano ci ha dato tante informazioni utilistime!
Pochi conoscevano l'Inglese
The hotel itself is in a good location but definitely needs renovation.
On the positive side, our room was clean, the towels were clean, and the bathroom was also clean, which we appreciated.
Very unpleasant experience upon arrival at the hotel.
The price of our stay was €51.50. At reception, we gave the receptionist a €200 note, but she refused to accept it, saying that she did not have enough change. She told us that we had to go to a grocery shop, buy something, and get change for the €200 note before she would check us in.
However, we could clearly see that she had around €150 in smaller notes in the cash register. We suggested a simple solution: she could give us €150 back, and we would bring her the remaining €1.50 as soon as we had settled into the room and changed a €5 note. We had been travelling for a long time and simply wanted to check in and get to our room.
She completely refused and told us that she would not give us the room key because we could not “owe” the hotel €1.50. In the end, we actually had to leave the hotel, go to a grocery shop, buy something just to get change, and then return to the reception to pay. We found this attitude extremely unprofessional and unwelcoming. A hotel reception accepting cash payments should reasonably be expected to have sufficient change available rather than sending arriving guests out to find somewhere to change their money.
We would, however, like to mention that the second receptionist we dealt with was much more polite, friendly, and professional, which we appreciated.
The second issue was the parking information on Booking.com. At first glance, the listing makes it look as though parking is free, and this was actually one of the reasons why we chose this hotel. Only after looking more carefully do you realize that the parking is paid. According to the information on Booking.com, the parking fee was supposed to be €12, but we were actually charged €15. The parking is indeed very close to the hotel, but access to it is very poor and inconvenient.
Before arriving, I also sent the hotel a message through Booking.com asking for the exact parking location, but I never received a response.
NIce layout, wide stairways. Good staff
Very weak airconditioning
nice regular hotel
Very hot even when aircon on full
Hotel al centro di SOFIA... A 100 metri dalla fermata della metro Serdika 2.
Hotel anni 80... Non ultra moderno
Buena ubicacion
El hotel esta bien y el personal es muy agradable.
El problema que les costaba cambiarte las toallas y la cama ni la hacian.
Uno de los dias se nos cayo un producto en el suelo y al llegar al dia siguiente seguia igual durante dos dias... por lo demas todo genial.
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