Hilton Garden Inn Toronto/Ajax

Hotels
•
Hilton Garden Inn
8.3 (646 reviews)
500 Beck Crescent , Ajax , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean public areas
Good location
Nice amenities
Cons:
Issues with cleanliness in pool area
Uncomfortable bed
No breakfast option
Dog noise disturbances

Categories

Cleanliness
8.13
Rooms were described as clean, but some concerns about dirty pool areas and towels were mentioned.
Service
8.8
Staff were consistently noted as friendly and helpful throughout the reviews.
Location
8.64
Great location mentioned multiple times for its convenience and accessibility.
Room Quality
8.09
Rooms were generally good, but some guests had issues with air conditioning and comfort.
Amenities
8.62
Amenities like the pool and hot tub were appreciated, despite some complaints about closures.
Value for Money
7.58
Some dissatisfaction with room pricing versus amenities received, especially regarding breakfast not being included.
Food and Beverage
8.13
Positive mentions of food quality and service, though breakfast availability was noted as an issue.
Overall Experience
8.4
Despite some flaws, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-31 12:02

Property Description

Convenient Location
Situated just off Highway 401 in Ajax, Ontario, Hilton Garden Inn offers easy access to nearby dining, shopping, and golfing options.

On-Site Amenities
Relax and unwind with access to an indoor heated pool, hot tub, and fitness center during your stay. Indulge in delicious meals at the Great North American Grill or opt for convenient evening room service.

Additional Services
For your convenience, the hotel features a 24-hour Pavilion Pantry stocked with snacks and beverages. Explore nearby attractions like the Slots at Ajax Downs casino and Deer Creek Golf & Country Estates.

Book your stay at Hilton Garden Inn Ajax for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that from September 22, 2021 and until further notice, guests should provide proof of vaccination status with a minimum of at least 14 day efficacy, or proof of exemption, prior to gaining entry to common elements within the facility such as the fitness center, pool, restaurant, and meeting/event space, in accordance with government guidelines. Guests who do not adhere to the required mandate will be denied entry to these common areas.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

8.3
Based on 646 reviews
Cleanliness: 8.13
Service: 8.8
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.4
A
Ashley • couple • ca
8
2026-03-04 • via Nuitee
P
pouyashahrdami • couple • ca
10
2026-02-27 • via Nuitee
G
Guthrie • family_with_children • ca
10
2026-02-25 • via Nuitee
L
Larissa • extended_group • ca
8
Amazing stay, location was easy, and staff were super friendly!
Pros:

Location, cleanliness and the staff were all phenomenal. Rooms were big and pool was a plus!

Cons:

Blankets had a musty smell to them, and for the price some breakfast would have been nice or at least have a voucher for half off.

2026-02-23 • via Nuitee
D
Dar • couple • ca
10
Excellent stay, highly recommend
Pros:

Very bright and clean

Cons:

Nothing

2026-02-12 • via Nuitee
R
Rachelle • family_with_children • ca
10
Pros:

Very clean

2026-02-12 • via Nuitee
J
Joyce • family_with_children • ca
10
2026-01-24 • via Nuitee
M
Mark • couple • ca
7
Good
Pros:

N/A

Cons:

N/A

2026-01-23 • via Nuitee
C
Corrado • couple • ca
8
We had a very nice time
Pros:

Nicely decorated and clean! Nice to have long comfy pillows to relax on…

2026-01-20 • via Nuitee
T
Tracey • family_with_children • ca
10
Get stop on our way home
Pros:

Clean and friendly staff

Cons:

Nothing

2026-01-19 • via Nuitee
F
Fadi • extended_group • ca
10
2026-01-19 • via Nuitee
J
Jacques • family_with_children • ca
8
Pros:

Bel endroit.

Cons:

La chambre sentait l’humidité et le tapis.

2026-01-19 • via Nuitee
G
Gary • family_with_children • ca
10
Loved this place. Would easily stay there again.
Pros:

Friendly and quick check in. Large, clean room. Bottles of water waiting for us in the room.

Cons:

Our stay wasn’t long enough.

2026-01-19 • via Nuitee
T
tina • family_with_children • ca
10
Good
Pros:

Did not have breakfast. Too expensive

2026-01-19 • via Nuitee
M
Michael • solo_traveller • ca
8
2026-01-19 • via Nuitee
B
Briley • couple • ca
7
No bubbles loud room but over all pretty good
Pros:

Easy to get to

Cons:

Hot tub

2026-01-19 • via Nuitee
S
Shagofah • couple • us
2
I doubt i will be ever returning again, very disappointed with how they treated their guests
Pros:

There was not much to like, honestly

Cons:

The staff was very rude, the room had a smell, there was no gym, they promised tea/coffee in the lobby and there was never any there. Front desk was no help at all and had an attitude. The floors were always dirty and sticky and had a lot of stains on it, coffee stains all over the tiles. The halls and elevators were also very dirty as well.

2026-01-17 • via Nuitee
P
Phebe • family_with_children • ca
10
My stay was relaxing, excellent, and memorable. We all had a really great time.
Pros:

The facilities were very clean, and the room was comfortable. My kids enjoyed the pool and hot tub very much. The staff were very friendly, and I enjoyed the peace and quiet. A truly memorable experience.

Cons:

I have no complaints at this time. I liked everything.

2026-01-01 • via Nuitee
A
Anthony • family_with_children • ca
10
Pros:

Staff was very kind and helpful.

Cons:

Nothing. The stay was great? Service was excellent.

2025-12-28 • via Nuitee
D
David • couple • ca
9
Excellent
Pros:

Great pool and hot tub

2025-12-26 • via Nuitee