Hampton Inn & Suites Boise-Downtown

Hotels
Hampton Inn
9 (667 reviews)
495 South Capitol Boulevard , Boise , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Hard mattresses
High parking fees

Categories

Cleanliness
8.5
Various mentions of clean rooms, but some complaints about previous guests' items were found.
Service
9.5
Staff was frequently described as friendly and accommodating.
Location
10
Many reviews highlight the great location, being within walking distance to downtown.
Room Quality
8.5
General satisfaction, but some issues noted with hard mattresses and noise.
Amenities
8.5
Amenities were acceptable, though some guests wished for better pool options.
Value for Money
9
Some value noted, but concerns about high parking fees.
Food and Beverage
8.5
Breakfast options were noted as basic, with room for improvement.
Overall Experience
9.5
Overall a positive experience with few significant detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Central Location in Boise, Idaho

Located in the heart of central Boise, Idaho, the Hampton Inn and Suites Boise-Downtown offers a convenient and vibrant stay experience. Just a short walk away from popular attractions like the Boise Zoo, guests can easily immerse themselves in the local culture.

Convenient Amenities

Start your day right with a complimentary hot breakfast and keep your snacks fresh in the in-room mini-refrigerators. The hotel also boasts an indoor pool for relaxation, a modern fitness centre for staying active, and free wireless internet access for staying connected.

Nearby Attractions and Business Facilities

Surrounded by shopping centres, restaurants, and entertainment options, guests have plenty to explore. Plus, with local gems like the Boise Art Museum and Boise State University within walking distance, there's always something to do. And for business travelers, the 24-hour business facilities cater to all professional needs.

Book your stay at the Hampton Inn and Suites Boise-Downtown for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

"For parking, the hotel is attached to a city-owned garage similar to other hotels in downtown Boise. Our guests receive a discounted rate per night based on the daily rate through the garage (currently, $15 per night but is subject to change). After check-in, room keys provide in and out access throughout the stay. The garage is on the 2nd, 3rd, and 4th floor of the building with hotel elevator access on each level. "Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 17 per day.

Location

Guest Reviews

9
Based on 667 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
K
Kristopher couple us
10
Best in Boise for location
Pros:

Comfort of bed, location-location-location in the center of town, great breakfast selection, warm welcome

Cons:

parking is shared with local events in a very tight garage. Not too bad but if you have a large van/truck/car your parking skills will be tested

2026-03-27 via Nuitee
S
Sharon family_with_children us
8
Overall the stay was good. The parking was an added expense, which I did not plan for. They had a parking pass for one p
Pros:

The pool was great ,

Cons:

Had to pay for parking at the hotel😔,
The beds are a little too hard for me.

2026-03-26 via Nuitee
S
Sayed family_with_children us
10
Pros:

I recently stayed at the Hampton Inn & Suites and had an excellent experience. From the moment I arrived, everything was well-organized and welcoming.

The breakfast area was especially impressive—very clean, neatly arranged, and stocked with a wonderful variety of options. It made for a great start to each day. My room was spotless and comfortable, and the housekeeping staff did an amazing job keeping everything clean and well-maintained throughout my stay.

I also really enjoyed the amenities. The swimming area was clean and fun, and the gym facility was well-kept and easy to use.

Overall, the staff was friendly and attentive, and the entire hotel felt professional and well-run. I would definitely recommend staying here and look forward to coming back again.

2026-03-26 via Nuitee
J
Janice family_with_children us
10
2026-03-25 via Nuitee
B
Brian couple us
8
2026-03-25 via Nuitee
C
Christopher couple us
8
2026-03-24 via Nuitee
B
Brandon couple us
8
2026-03-23 via Nuitee
M
Margaret extended_group us
10
Downtown Boise Night Out
Pros:

Location downtown is great for walking around town.

Cons:

The parking garage is really tight! There was a big pickup parked across from me; I had to maneuver my way back and forth to get out . If another vehicle had been parked next to me, I wouldn't have been able to get out of the parking spot. I drive a small SUV.

2026-03-22 via Nuitee
D
Deborah couple us
10
Pros:

Its was a great stay. Staff was friendly, room was clean, parking was convenient.

2026-03-19 via Nuitee
R
Robert solo_traveller us
8
2026-03-17 via Nuitee
W
William couple us
8
2026-03-16 via Nuitee
R
Ramona family_with_children us
10
It was perfect for our short trip
Pros:

Location to the venue we were going to was awesome and the room was bigger than we expected.

Cons:

Paying extra for parking

2026-03-15 via Nuitee
L
Laura family_with_children us
9
Great location, excellent front desk staff and housekeeping, quiet room. I will stay here again.
Cons:

We stayed on a holiday Monday. There were many families staying then. Unfortunately, the hotel stuck to its earlier breakfast hours designed for business travelers and closed too early for many of the guests.

Extending the breakfast availability 1 hour would have been very helpful.

2026-03-11 via Nuitee
K
Kara family_with_children us
10
I’d definitely stay there again
Pros:

The staff was very helpful. Breakfast was great. Walking distance to all downtown attractions.

Cons:

My rooms hairdryer was terrible. Also pillows aren’t great.

2026-03-11 via Nuitee
E
Enrique solo_traveller fr
10
2026-03-09 via Nuitee
M
Michael family_with_children us
7
We liked the location, and all it had to offer, just not the bed.
Pros:

The location and room size were just right. The breakfast was what we know to be standard with Hampton Inns, and adequate. Customer service was great.

Cons:

The beds in suite 602 were not comforatable at all. The matress was over firm, and felt uncomfortable both nights.

2026-03-02 via Nuitee
M
Mary family_with_children us
6
2026-02-28 via Nuitee
D
Diane couple us
10
2026-02-27 via Nuitee
F
Fran couple us
10
2026-02-26 via Nuitee
J
Joanne family_with_children us
9
Pros:

The location was perfect. We could walk to everything we needed. The room was spacious and clean and the kids enjoyed the pool.

Cons:

The bed was very uncomfortable. It was quite firm and I woke up several times because my hip hurt.

2026-02-24 via Nuitee