Hampton Inn & Suites Boise-Downtown

Hotels
Hampton Inn
9 (789 reviews)
495 South Capitol Boulevard , Boise , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Hard mattresses
High parking fees

Categories

Cleanliness
8.5
Various mentions of clean rooms, but some complaints about previous guests' items were found.
Service
9.5
Staff was frequently described as friendly and accommodating.
Location
10
Many reviews highlight the great location, being within walking distance to downtown.
Room Quality
8.5
General satisfaction, but some issues noted with hard mattresses and noise.
Amenities
8.5
Amenities were acceptable, though some guests wished for better pool options.
Value for Money
9
Some value noted, but concerns about high parking fees.
Food and Beverage
8.5
Breakfast options were noted as basic, with room for improvement.
Overall Experience
9.5
Overall a positive experience with few significant detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Central Location in Boise, Idaho

Located in the heart of central Boise, Idaho, the Hampton Inn and Suites Boise-Downtown offers a convenient and vibrant stay experience. Just a short walk away from popular attractions like the Boise Zoo, guests can easily immerse themselves in the local culture.

Convenient Amenities

Start your day right with a complimentary hot breakfast and keep your snacks fresh in the in-room mini-refrigerators. The hotel also boasts an indoor pool for relaxation, a modern fitness centre for staying active, and free wireless internet access for staying connected.

Nearby Attractions and Business Facilities

Surrounded by shopping centres, restaurants, and entertainment options, guests have plenty to explore. Plus, with local gems like the Boise Art Museum and Boise State University within walking distance, there's always something to do. And for business travelers, the 24-hour business facilities cater to all professional needs.

Book your stay at the Hampton Inn and Suites Boise-Downtown for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

"For parking, the hotel is attached to a city-owned garage similar to other hotels in downtown Boise. Our guests receive a discounted rate per night based on the daily rate through the garage (currently, $15 per night but is subject to change). After check-in, room keys provide in and out access throughout the stay. The garage is on the 2nd, 3rd, and 4th floor of the building with hotel elevator access on each level. "Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Location

Guest Reviews

9
Based on 789 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Matthew couple us
6
Good location, clean, breakfast horrible
Pros:

room was nice, staff and location excellent

Cons:

the breakfast was horrible. Everything processed. How about some fresh fruit, vegetables, cheese slices, etc? And something not loaded in sugar. Also, why paper plates and plastic utensils? Are we at a picnic, or a hotel?

2026-09-11 via Nuitee
R
Rebecca solo_traveller us
8
Centrally-located, friendly service
Pros:

Very centrally location within walking distance to many restaurants, museums, and other activities in Boise. Didn't have time for the complimentary breakfast, but I appreciated it! Staff was super nice and helpful in giving directions around Downtown. Also liked there was covered parking in a structure, although it's shared with other businesses.

Cons:

A bit pricey for what I would pay, but given it's in Downtown, I can understand the rates would be higher. Got a bit noisy at night inside and outside the hotel. Ran out of tissues in the bathroom on the first day, without a replacement.

2026-09-08 via Nuitee
M
Małgorzata solo_traveller pl
5
2026-09-08 via Nuitee
B
Bryer couple us
4
2026-09-03 via Nuitee
A
Alan couple us
9
It was a good stay
Pros:

Breakfast was free and excellent selection.

Cons:

Parking garage was very narrow

2026-09-02 via Nuitee
H
Howard couple gb
10
Excellent stay
Pros:

Great location and the team were very helpful with allocating a room for us, as my husband is in a wheelchair and they gave us recommendations for dinner.

Cons:

Nothing

2026-09-01 via Nuitee
M
Marilou solo_traveller us
8
Excellent location
Pros:

Breakfast was very good. Excellent location.

Cons:

The only drawback was having to pay for parking per day.

2026-09-01 via Nuitee
D
Devin solo_traveller us
8
2026-08-31 via Nuitee
M
Murilo family_with_children us
7
2026-08-30 via Nuitee
J
Julia solo_traveller us
9
Pros:

Close enough to walk to activities. Pool was perfect for the toddler along with us.

Cons:

There was not a microwave in our room.

2026-08-29 via Nuitee
B
Brian couple us
9
2026-08-29 via Nuitee
P
Penny family_with_children us
8
Pros:

Nice clean hotel, there were a couple people checking in, the front desk staff seemed overwhelmed, using a pad of paper to assign rooms?

Cons:

I asked for a first floor room, my daughter is disabled, I got an 11th floor room #1111 far from the elevator. A vending machine with snacks my the ice machine would be more convenient than down at the front desk.

2026-08-28 via Nuitee
A
alesia solo_traveller us
8
2026-08-27 via Nuitee
R
RICHARD couple us
9
Pros:

location, convenience to our car, staff very helpful

Cons:

breakfast adequate

2026-08-26 via Nuitee
S
Samantha couple us
10
2026-08-26 via Nuitee
J
Jetahri family_with_children us
10
Overall amazing stay
Pros:

It’s so clean.

Cons:

The pool was a bit colder than I expected it.

2026-08-24 via Nuitee
M
Maria Sole solo_traveller it
7
2026-08-24 via Nuitee
C
Cindy Nolan 1 solo_traveller us
9
Pros:

The room and hotel facilities were clean. The reception staff were pleasant and professional. The breakfast was good.

Cons:

The parking lot situation was a bit confusing upon arrival. Parking spaces were a bit narrow for a truck .

2026-08-23 via Nuitee
D
Deborah couple us
7
Hotel was good. Staff was terrible. All 6 people I worked with were not awesome.
Pros:

Good location, nice hotel, beds were hard and pillows weren’t good, but the facility was good.

Cons:

Location, cleanliness, updated.

2026-08-22 via Nuitee
C
Carlos couple us
7
Cons:

Parking is $25 a night and added $50 fee that wasn’t refunded

2026-08-20 via Nuitee