Hampton Inn & Suites Boise-Downtown

Hotels
Hampton Inn
9 (667 reviews)
495 South Capitol Boulevard , Boise , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Hard mattresses
High parking fees

Categories

Cleanliness
8.5
Various mentions of clean rooms, but some complaints about previous guests' items were found.
Service
9.5
Staff was frequently described as friendly and accommodating.
Location
10
Many reviews highlight the great location, being within walking distance to downtown.
Room Quality
8.5
General satisfaction, but some issues noted with hard mattresses and noise.
Amenities
8.5
Amenities were acceptable, though some guests wished for better pool options.
Value for Money
9
Some value noted, but concerns about high parking fees.
Food and Beverage
8.5
Breakfast options were noted as basic, with room for improvement.
Overall Experience
9.5
Overall a positive experience with few significant detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Central Location in Boise, Idaho

Located in the heart of central Boise, Idaho, the Hampton Inn and Suites Boise-Downtown offers a convenient and vibrant stay experience. Just a short walk away from popular attractions like the Boise Zoo, guests can easily immerse themselves in the local culture.

Convenient Amenities

Start your day right with a complimentary hot breakfast and keep your snacks fresh in the in-room mini-refrigerators. The hotel also boasts an indoor pool for relaxation, a modern fitness centre for staying active, and free wireless internet access for staying connected.

Nearby Attractions and Business Facilities

Surrounded by shopping centres, restaurants, and entertainment options, guests have plenty to explore. Plus, with local gems like the Boise Art Museum and Boise State University within walking distance, there's always something to do. And for business travelers, the 24-hour business facilities cater to all professional needs.

Book your stay at the Hampton Inn and Suites Boise-Downtown for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

"For parking, the hotel is attached to a city-owned garage similar to other hotels in downtown Boise. Our guests receive a discounted rate per night based on the daily rate through the garage (currently, $15 per night but is subject to change). After check-in, room keys provide in and out access throughout the stay. The garage is on the 2nd, 3rd, and 4th floor of the building with hotel elevator access on each level. "Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 17 per day.

Location

Guest Reviews

9
Based on 667 reviews
Cleanliness: 8.5
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Michael family_with_children us
7
We liked the location, and all it had to offer, just not the bed.
Pros:

The location and room size were just right. The breakfast was what we know to be standard with Hampton Inns, and adequate. Customer service was great.

Cons:

The beds in suite 602 were not comforatable at all. The matress was over firm, and felt uncomfortable both nights.

2026-03-02 via Nuitee
M
Mary family_with_children us
6
2026-02-28 via Nuitee
D
Diane couple us
10
2026-02-27 via Nuitee
F
Fran couple us
10
2026-02-26 via Nuitee
J
Joanne family_with_children us
9
Pros:

The location was perfect. We could walk to everything we needed. The room was spacious and clean and the kids enjoyed the pool.

Cons:

The bed was very uncomfortable. It was quite firm and I woke up several times because my hip hurt.

2026-02-24 via Nuitee
D
Dion couple us
9
2026-02-22 via Nuitee
C
Cheri family_with_children us
8
2026-02-14 via Nuitee
H
Holly couple us
10
Thank you
Pros:

Thank you

Cons:

Thank you

2026-02-12 via Nuitee
M
Michelle extended_group us
9
2026-02-08 via Nuitee
J
Jodi family_with_children us
9
Pros:

It was clean, comfortable, and quiet. The staff was very helpful.

Cons:

The parking spots are tight!

2026-01-30 via Nuitee
J
Jennifer couple us
10
2026-01-30 via Nuitee
M
Marion extended_group us
10
2026-01-30 via Nuitee
J
Jorge A extended_group us
9
2026-01-30 via Nuitee
S
Steven couple us
9
Location and staff top notch
Pros:

Location and room size

Cons:

The heating system was very noisy when it came on

2026-01-28 via Nuitee
M
Mike couple us
8
Nice place
Pros:

Location and the feel of the place

Cons:

No Netflix option, no microwave in room and the room is to small for the money I paid.

2026-01-20 via Nuitee
J
Julie family_with_children us
9
2026-01-19 via Nuitee
S
Shaun couple us
10
Pros:

Great selection of foods for Breakfast. Customer Service was excellent.

2026-01-19 via Nuitee
T
Tama solo_traveller us
9
Convenient, clean and enjoyable!
Pros:

I really appreciated the staff at the hotel. Rachel worked at the front desk and made my stay very enjoyable. She was helpful and took time to chat with me. I felt very welcome and appreciated. Thanks! Rachel from Tama Naden

2026-01-19 via Nuitee
S
Sarah couple us
10
2026-01-19 via Nuitee
B
Byron couple us
8
Pleasant stay, do recommend!!
Pros:

Breakfast was pleasant & coffee was hottt!

Cons:

Honestly was expecting a balcony after booking the reservation online..

2026-01-19 via Nuitee