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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Snow sports gear
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Swimming nearby
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Modern Amenities: Enjoy a comfortable stay in rooms equipped with free WiFi, cable TV, and essential facilities like a hairdryer and ironing amenities.
Culinary Delights: Start your day with a delicious daily breakfast and savor delectable meals at The Grape and Olive, known for its wine and martini bar.
Relax and Unwind: Take a refreshing dip in the indoor pool, rejuvenate in the sauna and hot tub, or stay active at the hotel's gym.
Experience the best of Orillia, Ontario at Best Western Mariposa Inn. Book now for a memorable stay!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that the pool, hot tub and the Sauna will be closed for repairs starting from April 10, 2023, until April 24, 2023. Please contact the hotel for any questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
Adults stay for CAD 10 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The beds and pillows in the room were comfortable. Staff were friendly.
The hotel its self is very outdated. Rooms were very old and were not like the pictures shown online. The pool area is old and not taken care of. Very dirty in the washrooms and looked like they have never been cleaned. As for our room, we found a sock in the bed that did not belong to us, sadly we found it the next morning after sleeping with it. Also in the mini fridge there was garbage located in the freezer. This just goes to show that they are. Or doing a very thorough clean of the room. Overall was very pricy for we got.
Staff at reception were awesome
Couldn’t fill bath tub because plug hole was rusted
Honestly breakfast used to be way better it was a buffet now it's literally one lady running a restaurant with no tips and rude travelers
No Support for front desk they are the ones running your business dealing with everything and everyone
We stayed at the Best Western Mariposa with our family during our son’s hockey tournament, and this was by far the worst hotel experience we have ever had.
We are a team with younger children, and parents made a point of supervising kids closely, following early curfews, and being respectful to staff. Despite this, we were treated with suspicion and hostility from the moment staff realized we were a hockey team.
On our first night, the hotel offered an empty room for kids to play mini sticks. The following day, when kids asked again, we were offered a different room that was dirty and had broken glass on the floor. Staff were notified, and not one parent made a fuss about it.
That evening, while supervised kids were using the pool, another family (not part of our group) opened an unlocked side door and ran into the snow before jumping back into the pool. Some of our kids followed. There were no warning signs and the door was not locked. The pool was immediately closed by staff without testing water levels, and parents were falsely accused of children urinating in the hot tub. By 8:30 p.m., all children were in their rooms with parents.
The following morning, our team manager received a rude email accusing our children of running the halls late at night and harassing guests—none of which occurred.
The situation escalated further the next evening when staff aggressively confronted parents at the pool and accused a guest of having alcohol without cause. When another parent calmly attempted to speak to the desk manager to de-escalate, the staff member pushed past her and retreated to her office, where police were called. The OPP attended and confirmed there was no disorderly behaviour. Everyone was allowed to remain for the night.
Beyond staff behaviour, the hotel itself was dirty and poorly maintained. Our room had a dead bug and personal items left behind, public areas were not well kept, and breakfast service was slow and inattentive.
We would not recommend this hotel to families, sports teams, or anyone expecting professional service or basic cleanliness.
Hotel is very good. The staff were so friendly and helpful -- really made the stay more enjoyable. Hotel in need of some repairs (some leaky taps, rust in tub, pool area in need of some TLC) but Hotel was clean and very reasonable! I would stay again. Breakfast was included which is a perk, especially with children and there is a Chucks Roadhouse restaurant attached to the hotel which is convenient.
The toilet in our room wouldn't fill with water automatically, which then wouldn't flush. We had to keep filling the tank to flush. Staff were helpful getting it working once.
Nice pool and sauna
The life breath system in pool area was dripping water should get fixed
The beds were clean and comfortable. The food in the breakfast buffet was warm, fresh, and tasty
The breakfast was very good
The hot tub was closed for the entire visit and no one knew why. The pool is only 1m deep it is too shallow to enjoy.
The beds were not comfortable
Convenient to where we needed.
Staff and breakfast
The pool was a disappointment, the depth- I could only walk around, cleanliness- paint chips floating. Toilets too low, and no bars to help get down or up.
We know it’s an older hotel but it needs TLC and new up dates
Clean but reception desk was quite slow. Although very pleasant.
Staff was very friendly. Rooms were clean and comfortable
Tired. More rundown than photos suggest.
Very meh stay. Dingy. Smelled like smoke and damp
Friendly and helpful staff. Convenient parking.
Clean room great shower easy check in
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