Homewood Suites by Hilton Louisville-East

Hotels
•
Homewood Suites by Hilton
9.4 (238 reviews)
9401 Hurstbourne Trace , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Spacious accommodations
Good location
Cons:
Food quality could improve
Need more kitchen equipment

Categories

Cleanliness
9.36
Overall, the reviews indicate that the hotel is clean, with specific emphasis on cleanliness in multiple reviews.
Service
9.83
The reviews frequently highlight the staff as friendly and accommodating, showcasing excellent customer service.
Location
9.37
While location was not explicitly mentioned, the accessibility for guests with mobility issues aligns with positive sentiment.
Room Quality
9.32
Multiple reviews praised the room size and comfort, confirming overall satisfaction with the room quality.
Amenities
9.35
Guests appreciated the amenities provided, including the spaciousness and family-friendly aspects of the hotel.
Value for Money
9.31
Guests felt that the provided services and room quality offered good value relative to the pricing.
Food and Beverage
8.86
Feedback on food quality was mixed, leading to a slightly lower score but still satisfactory for a hotel offering.
Overall Experience
9.83
The general sentiment from reviews shows high satisfaction and willingness to recommend the hotel, illustrating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:54

Property Description

Modern All-Suite Hotel in Louisville
Located in the vibrant eastern end of Louisville, Kentucky, Homewood Suites by Hilton Louisville-East offers contemporary all-suite accommodations surrounded by corporate offices, restaurants, and shopping.

Spacious Suites with Full Kitchens
Experience the comfort of suites featuring full kitchens and daily housekeeping services. Stay connected with free high-speed internet access and unwind in front of flat-panel TVs with cable.

Complimentary Hot Breakfast and Evening Reception
Start your day with a delicious hot breakfast on the house. Wind down in the evenings (Monday through Thursday) at the Welcome Home reception, where guests can enjoy a complimentary light meal and beverages.

Book your stay at Homewood Suites by Hilton Louisville-East for a delightful blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 238 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.83
P
Paige • family_with_children • us
10
2026-07-20 • via Nuitee
K
Kimberly • family_with_children • us
5
2026-07-09 • via Nuitee
K
Krystle • family_with_children • us
8
Pros:

The front desk manager was very accommodating and help me with reservations for our return trip next week.

Cons:

Breakfast could have been a little better, but it wasn’t horrible.

2026-07-05 • via Nuitee
D
Dawn • extended_group • us
8
The room was comfortable and well-appointed
Pros:

Clean

Cons:

Staff taking their break in breakfast area, during breakfast

2026-06-28 • via Nuitee
T
Tamara • extended_group • us
10
2026-06-23 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-06-15 • via Nuitee
S
Smith • extended_group • us
10
The facility was clean and quiet and very comfortable and I will be using and staying at Honewood suites again
Pros:

The staff was professional and very courteous and knowledgeable

Cons:

I think the toilets are really low need to be taller

2026-06-15 • via Nuitee
R
Rebecca • solo_traveller • us
7
2026-03-27 • via Nuitee
E
Elizabeth • extended_group • us
8
Cons:

Breakfast wasn’t good unfortunately.

2026-03-16 • via Nuitee
R
Rebecca • family_with_children • us
10
Great place to stay in Louisville!
Pros:

The room was very clean! Check in was very easy, staff nice & accommodating!

2026-02-08 • via Nuitee
D
Donna • family_with_children • us
5
Cleaning staff great. Staff at check in was not trained
Pros:

I walk with a cane. Asked room to be near elevator. My room was the farthest from elevator. Could not make walk to breakfast and then to leave.

Cons:

Someone to say there was not way to have room close to elevator

2026-01-20 • via Nuitee
C
ce • family_with_children • us
8
Pros:

There was a huge swimming meet in Louisville for kids 8 -14? A huge rain storm came blew in and caused the event to be cancel, long story short, there were unattended kids everywhere running full speed throughout the hotel at all hrs of the night (between 10to 2am); I don’t mind kids having fun on their trip but that was a bit to much after a long trip on the road myself.

2026-01-19 • via Nuitee
F
Fields • couple • us
10
2026-01-02 • via Nuitee
M
Minix • family_with_children • us
10
Pros:

We were so happy we chose this hotel. The room was very clean and big enough to hold our party of 8. The staff were super friendly and the breakfast was great for a hotel breakfast. Will definitely stay here again!

2025-12-14 • via Nuitee
E
Eleanor • couple • us
10
Pros:

We enjoyed our stay here, the service was great and the room was clean.

2025-11-04 • via Nuitee
S
stephen • couple • us
9
2025-10-16 • via Nuitee
J
Jordan
10
Pros:

Room was clean, staff was kind

2025-10-08 • via Nuitee
D
David
10
Great Place to stay in Louisville
Pros:

i did not see or use the pet areas. but if they are cared for like the rest of the location, they will be neat and clean.

2025-09-30 • via Nuitee
W
William
4
Pros:

m

2025-09-26 • via Nuitee
J
James • partner
10
Pros:

All the amenities for a temporary home away from home

2025-09-24 • via Nuitee