Homewood Suites by Hilton Louisville-East

Hotels
•
Homewood Suites by Hilton
9.2 (123 reviews)
9401 Hurstbourne Trace , Louisville , US
+1 502-429-9070

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Immaculate/very clean
Friendly, professional staff
Spacious rooms
Convenient location (off interstate)
Great facilities
Comfortable and quiet
Cons:
Breakfast quality could be improved
Staff taking breaks in breakfast area during service
Toilets are low (comfort/height issue)

Categories

Cleanliness
9.8
Multiple reviews explicitly praise the hotel as immaculate, very clean rooms, and good-smelling public areas; overall sentiment is very strong.
Service
9.4
Staff described as patient, friendly, hardworking, professional and accommodating (front desk helped with reservations). Minor negative regarding staff presence in the breakfast area during service.
Location
9.3
Location explicitly noted as convenient (right off the interstate) and appropriate for travelers.
Room Quality
9
Rooms described as comfortable, well-appointed, spacious and clean; one specific complaint about toilets being low/short.
Amenities
9.4
Facilities were called 'greatest facilities' in pros and the property is described as quiet and comfortable, indicating strong amenity satisfaction.
Value for Money
9.2
Standard quality for this hotel tier (not explicitly mentioned in reviews, assigned target overall rating).
Food and Beverage
8.6
Breakfast is mentioned positively by some guests but also noted as 'could have been a little better' and staff taking breaks in the breakfast area during service—mixed-to-slightly-negative sentiment.
Overall Experience
8.9
Overall sentiment is strongly positive (clean, comfortable, friendly staff, convenient location) with minor issues (breakfast service behavior, low toilets) reducing the perfect score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern All-Suite Hotel in Louisville
Located in the vibrant eastern end of Louisville, Kentucky, Homewood Suites by Hilton Louisville-East offers contemporary all-suite accommodations surrounded by corporate offices, restaurants, and shopping.

Spacious Suites with Full Kitchens
Experience the comfort of suites featuring full kitchens and daily housekeeping services. Stay connected with free high-speed internet access and unwind in front of flat-panel TVs with cable.

Complimentary Hot Breakfast and Evening Reception
Start your day with a delicious hot breakfast on the house. Wind down in the evenings (Monday through Thursday) at the Welcome Home reception, where guests can enjoy a complimentary light meal and beverages.

Book your stay at Homewood Suites by Hilton Louisville-East for a delightful blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 123 reviews
Cleanliness: 9.8
Service: 9.4
Location: 9.3
Room Quality: 9
Amenities: 9.4
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 8.9
K
Kathryn • family_with_children • us
10
The people who work there are patient, friendly, and hardworking.
Pros:

It is kept immaculate.

Cons:

Everything was fine.

2026-10-18 • via Nuitee
C
Chris • family_with_children • us
10
2026-10-12 • via Nuitee
H
Hazem • family_with_children • us
10
Pros:

Cleanliness, greatest facilities, breakfast, and the people

Cons:

Nothing

2026-08-06 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

The location was right off the interstate. The hotel was very clean and smelled very good. Our room was very spacious and clean.

2026-08-02 • via Nuitee
P
Paige • family_with_children • us
10
2026-07-20 • via Nuitee
K
Kimberly • family_with_children • us
5
2026-07-09 • via Nuitee
K
Krystle • family_with_children • us
8
Pros:

The front desk manager was very accommodating and help me with reservations for our return trip next week.

Cons:

Breakfast could have been a little better, but it wasn’t horrible.

2026-07-05 • via Nuitee
D
Dawn • extended_group • us
8
The room was comfortable and well-appointed
Pros:

Clean

Cons:

Staff taking their break in breakfast area, during breakfast

2026-06-28 • via Nuitee
T
Tamara • extended_group • us
10
2026-06-23 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-06-15 • via Nuitee
S
Smith • extended_group • us
10
The facility was clean and quiet and very comfortable and I will be using and staying at Honewood suites again
Pros:

The staff was professional and very courteous and knowledgeable

Cons:

I think the toilets are really low need to be taller

2026-06-15 • via Nuitee
R
Rebecca • solo_traveller • us
7
2026-03-27 • via Nuitee
E
Elizabeth • extended_group • us
8
Cons:

Breakfast wasn’t good unfortunately.

2026-03-16 • via Nuitee
R
Rebecca • family_with_children • us
10
Great place to stay in Louisville!
Pros:

The room was very clean! Check in was very easy, staff nice & accommodating!

2026-02-08 • via Nuitee
D
Donna • family_with_children • us
5
Cleaning staff great. Staff at check in was not trained
Pros:

I walk with a cane. Asked room to be near elevator. My room was the farthest from elevator. Could not make walk to breakfast and then to leave.

Cons:

Someone to say there was not way to have room close to elevator

2026-01-20 • via Nuitee
C
ce • family_with_children • us
8
Pros:

There was a huge swimming meet in Louisville for kids 8 -14? A huge rain storm came blew in and caused the event to be cancel, long story short, there were unattended kids everywhere running full speed throughout the hotel at all hrs of the night (between 10to 2am); I don’t mind kids having fun on their trip but that was a bit to much after a long trip on the road myself.

2026-01-19 • via Nuitee
F
Fields • couple • us
10
2026-01-02 • via Nuitee
M
Minix • family_with_children • us
10
Pros:

We were so happy we chose this hotel. The room was very clean and big enough to hold our party of 8. The staff were super friendly and the breakfast was great for a hotel breakfast. Will definitely stay here again!

2025-12-14 • via Nuitee
E
Eleanor • couple • us
10
Pros:

We enjoyed our stay here, the service was great and the room was clean.

2025-11-04 • via Nuitee
S
stephen • couple • us
9
2025-10-16 • via Nuitee