Somerset Grand Citra Jakarta

Hotels
•
Ascott
7.8 (100 reviews)
Jalan Prof Dr Satrio Kav 1, Jakarta, Jakarta, 12940 , Jakarta , ID
+62 21 29956888

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Arcade/game room
Electric car charging station
Comprehensive recycling policy
Health club
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Good location
Professional staff
Cons:
Check-in was a disaster
Need for deep cleaning and updates

Categories

Cleanliness
6.35
Needs updating and deep cleaning, with moldy caulk in the bathrooms.
Service
8.31
The staff were professional.
Location
8.35
Good location mentioned.
Room Quality
6.81
Some rooms are renovated, but others need improvement.
Amenities
8.33
Standard quality for this hotel tier.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.34
Standard quality for this hotel tier.
Overall Experience
7.62
Overall experience aligns with target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:32

Property Description

Discover the perfect blend of comfort and convenience at Somerset Grand Citra Jakarta, where modern amenities await your arrival.

Recreational Amenities: Dive into relaxation with our outdoor pool, energize at the health club, or challenge friends on the outdoor tennis court. Fun for everyone awaits in our arcade/game room.

Savor Culinary Delights: Indulge in exquisite Asian cuisine at The Den by Kalaha, or enjoy a cozy meal from room service. With two coffee shops/cafes and a poolside bar, your dining experience is always extraordinary.

Business and Event Facilities: Host your events in style with our 1399 square feet of meeting space, complemented by a business center for all your work needs. Enjoy hassle-free transport with our 24-hour airport shuttle service.

Book your stay today to experience the best of Jakarta!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 7.62
M
Marina • solo_traveller • nl
9
Pros:

Het personeel is ontzettend vriendelijk en behulpzaam. Het ontbijtbuffet was heerlijk met veel keuze. Het zwembad was verfrissend en je kan badhanddoeken krijgen wat heel fijn is. Het uitzicht is top.

Cons:

De herrie van het verkeer is helaas goed te horen ook al zaten we op de 17e verdieping. Dit is denk ik door de echo van 2 wegen over elkaar heen en daar is door het hotel verder niets aan te doen. Verder hadden we een nare geur in het appartement maar dat is na een belletje naar de receptie meteen opgelost.

2026-08-06 • via Nuitee
A
Abdul • family_with_children • sa
9
تجربة تستحق التركرار
Pros:

الإفطار جيد ولكنه مكرر ومعظم مابه لايناسب العرب والخليجيين يناسب الصينيين أكثر, يفضل المزيد من التنوغ , الطاقم محترم وخدوم والموقع جيد.

Cons:

الغرف ليس بها أسرة منفصله يصعب أن ينام الأبناء بسرير واحد وغطاء واحد. الحمام الرئيسي بالشقة 1822 لايوجد به تصريف الماء ميول ابلاط سيء

2026-08-06 • via Nuitee
Y
YAPING • extended_group • tw
10
Pros:

服務態度非常好，員工樂於協助

2026-08-05 • via Nuitee
W
walid • solo_traveller • fr
9
Pros:

Grand appartement, confortable et très bien situé avec une grande piscine

Cons:

Rien

2026-08-05 • via Nuitee
J
JAMIL • extended_group • sa
10
موقع مميز وهادي ونظيف جدا
Pros:

موقع مميز قريب من 3 مولات سيرا على الأقدام

Cons:

لا يوجد تنوع في الافطار غالبا إفطارهم اسيوي

2026-08-02 • via Nuitee
G
GIBMA • couple • ph
9
2026-07-25 • via Nuitee
B
Belinda • solo_traveller • gb
9
Short stay in Jakarta
Pros:

The location was near a mall and central. The apartment was big, clean with a washing machine. There was a pool which was clean.

Cons:

Nothing

2026-07-24 • via Nuitee
H
Hassanal • family_with_children • sg
8
My family and I had a pleasant stay.
Pros:

Breakfast was good. Location at high floor offers good view of the city

Cons:

Unfortunately it was rather crowded that day.

2026-07-23 • via Nuitee
J
Juma • couple • ae
10
2026-07-23 • via Nuitee
زياد • extended_group • sa
10
2026-07-21 • via Nuitee
S
Sabry • solo_traveller • ae
7
Pros:

I was stayed in 11 floor sound of road is very Haigh can't sleep well 😴

2026-07-19 • via Nuitee
C
Ct H • solo_traveller • sg
9
Pros:

Staffs very friendly, spacious room and near mall.

Cons:

It would be great if breakfast can have more option.

2026-07-16 • via Nuitee
D
dian • couple • us
7
Good
Pros:

The staff and location

Cons:

Aircon hot

2026-07-15 • via Nuitee
W
wajdiam • solo_traveller • sa
10
2026-07-11 • via Nuitee
L
Lisa • solo_traveller • nz
10
Pros:

Very spacious

2026-07-09 • via Nuitee
M
Mohammedali • couple • sa
8
كانت اقامة ممتازة واشكر الموظفين على الاستقبال والابتسامة الدائمة على وجوههم
Pros:

الموقع كان قريب من المولات

Cons:

ضجيج السيارات والدبابات كان مره مزعج والفطور كان غير متنوع

2026-07-07 • via Nuitee
G
Gilan Garnika • solo_traveller • id
10
Tempat favorit untuk tinggal di jakarta
Pros:

Semua

2026-07-06 • via Nuitee
S
suhaib • solo_traveller • sa
7
2026-07-06 • via Nuitee
N
Nurul Asyiqin • family_with_children • my
10
Magnificent
Pros:

Everything is so clean and well organised.. i love the kitchen and the appliances so complete and clean..

Cons:

None

2026-07-06 • via Nuitee
H
habeb • couple • sa
10
الأخت سلفي عاملت التنظيف تجيد العمل بشكل جيد واشكرها على طيب اخلقها وعمله النظيف
Pros:

كل شي جميل

Cons:

الخدمه جميله

2026-07-02 • via Nuitee