Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Room cleanliness issues
Service delays

Categories

Cleanliness
8.16
There were comments about rooms not being cleaned to a high standard.
Service
9.13
Staff were described as friendly and helpful, providing a great overall experience.
Location
9.17
The hotel was well-located for visiting Galway and Connemara.
Room Quality
8.62
Rooms were reported as clean and comfortable but a bit tired looking.
Amenities
8.65
Facilities were good, but some service aspects fell short.
Value for Money
8.61
Overall perceived as good, though specific customer service issues were noted.
Food and Beverage
9.16
Food quality was highly praised, with great breakfast options.
Overall Experience
8.93
General sentiment suggests guests enjoyed their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:49

Property Description

Luxurious Accommodations
Experience the epitome of luxury at The Twelve, a 4-star boutique hotel in the charming seaside village of Bearna. Indulge in spacious rooms with large beds, LCD TVs, and iPod docks, along with lavish en suite bathrooms featuring designer toiletries.

Culinary Delights
Satisfy your taste buds at The Twelve's dining establishments. Enjoy a gastro pub menu and live Irish music at Pins Bar Bistro, indulge in fine dining at West Restaurant, and savor freshly baked bread at breakfast from the Pin Bakery.

Relaxation and Recreation
Unwind and pamper yourself at the on-site spa offering seaweed baths and massages. Explore nearby golf clubs, including Galway and Bearna, both just a short distance away. And rest easy with complimentary parking during your stay.

Book your stay at The Twelve for an unforgettable blend of luxury, gastronomy, and relaxation.

Important information:

Due to the popularity of in-room treatments and facials, booking in advance is advisable.

Booking is also advisable if you want to dine at the West Restaurant.

Please note that The Twelve Hotel accepts credit cards only for pre-authorization purposes. Accepted credit card types include Visa, American Express, and Mastercard.

While cash payments are accepted, they are permitted only when accompanied by a valid, funded credit card for pre-authorization. The credit card presented must have sufficient available funds.

In certain circumstances, a security deposit may be required. The minimum deposit amount will be determined at the discretion of the hotel.

All payment and security policies are strictly enforced and are subject to the sole discretion of The Twelve Hotel. Failure to comply with these policies may result in refusal of admission or cancelation of the reservation without liability to the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GWY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 666 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
• couple • us
8
2026-04-10 • via Nuitee
• couple • ie
6
2026-04-09 • via Nuitee
W
william • couple • ie
4
Ok
Pros:

Nice location

Cons:

Not as good as it was a few years ago
Service mediocre
Needs better cleaning repair. 3 out of 5 urinals out of use ! Tv channels didn’t work out of focus !

2026-04-07 • via Nuitee
A
AJ • solo_traveller • ie
10
5 stars
Pros:

Gorgeous hotel with phenomenal food and drinks

2026-04-05 • via Nuitee
M
McCaffrey • couple • ie
9
2026-04-03 • via Nuitee
J
Jeremy • couple • ie
9
A lovely break
Pros:

Atmosphere, breakfast, location

Cons:

Checkin was slow

2026-04-01 • via Nuitee
H
Hazel • couple • ie
10
Gorgeous place!
Pros:

Our room was so beautiful, comfortable and clean. All the staff were very helpful and friendly. Especially Amanda and Barry- they went out of thier way to make our stay special. We had dinner in the gastro bar, the food was fantastic.
This is a special spot. We cant wait to visit again

Cons:

There was nothing to complain about.

2026-03-30 • via Nuitee
B
Breege • couple • ie
10
2026-03-21 • via Nuitee
P
Phyllis • family_with_children • us
10
Cons:

If a dog is misbehaving, i.e. approaching other's tables in the dining room or barking incessantly, I think staff should some how intervene.

2026-03-18 • via Nuitee
D
Dympna • family_with_children • ie
10
It was really good
Cons:

Noise on street and boiler

2026-03-17 • via Nuitee
F
Frank • couple • ie
8
2026-03-17 • via Nuitee
C
Christine • couple • ie
9
2026-03-16 • via Nuitee
H
Hayes • couple • ie
9
Pros:

Staff members amazing, property cosy and very comfortable, I will return and recommend to my friends.

Cons:

Nothing

2026-03-13 • via Nuitee
R
Regina • couple • ie
10
Pros:

The fact it was pet friendly. Hotel was very clean.

Cons:

Nothing

2026-03-12 • via Nuitee
L
luca • extended_group • gb
6
2026-03-09 • via Nuitee
A
Alan • couple • ie
6
Pros:

The room was spacious and clean.

Cons:

Very poor lighting,no mirror near sockets,no blackout curtains and because the room was overlooking the road there was alot of noise. Poor service at breakfast waiting 40mins to be served,took wrong order and when it arrived to table had to be sent back. The bar in the hotel could only serve bottled beers overall not a very relaxing stay wouldn't stay again.

2026-03-05 • via Nuitee
M
Marie • family_with_children • ie
9
Comfortable and very relaxing.
Pros:

Friendly staff.
Comfortable room and bed.
Room had bath and face clothes, not availablein most hotels those days.
Delicious treat left for us on arrival with personal welcome card, very nice touch.
Great breakfast, cooked fresh to order.

Cons:

Had a little difficulty regulating the heating system.

2026-03-03 • via Nuitee
A
Ann • couple • ie
8
Excellent stay. Looking forward to the next time
Pros:

Lovely atmosphere from the moment you arrive at reception. Very comfortable good sized rooms.

Cons:

Breakfast was very slow on Sunday morning and cooked breakfast was cool when it came. However excellent choices on the menu and on the buffet counter so overall was good

2026-03-02 • via Nuitee
M
Mairead • solo_traveller • ie
8
2026-02-28 • via Nuitee
L
Liam • couple • ie
9
Cons:

Upon arrival we were given a room that someone was obviously smoking in before us. No apology from reception staff but we were given another room on next floor. Cleaning staff should have reported room to management. Room should have never been given to us.
Also some bar staff a bit inexperienced.

2026-02-26 • via Nuitee