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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Indoor pool
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Vending machine - snacks
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Wine/champagne
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Airport drop off
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Coffee Shop on site
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Shallow end
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Amenities
This four-star hotel in Zona Capu boasts a large indoor pool, a small spa with sauna and steam bath, a well-equipped gym, and relaxing sun loungers by the pool.
Comfortable Accommodations
Hotel Plaza Poblana offers spacious rooms with tiled floors, wrought-iron furniture, cable TV, and private bathrooms. The perfect retreat after a day of exploring Puebla.
Culinary Delights
Indulge in traditional Mexican specialties at the restaurant, from buffet breakfasts to à la carte lunch and dinner options. Don't forget to unwind at the bar with a refreshing drink.
Experience the perfect blend of luxury and comfort at Hotel Plaza Poblana. Book your stay now for an unforgettable experience.
Please note that entry to the spa comes at an extra cost of USD 50.
Please note If breakfast is included in your rate, only apply for adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Si
Todo bien
Me gusto el servicio del personal
No tenia ni clima, ni ventilador
El precio en relación con el servicio
Había una fuga de agua en el lavabo que mantenía mojado el piso del baño, seguido olía a drenaje y nunca tuvimos línea telefónica habilitada a pesar de que lo reportamos
Las instalaciones,muy bonitas y limpias
La ubicación, el colchón tenia resortes era muy viejo.
La atención de la recepcionista
Deje cambio ( monedas) en el auto y se lo llevaron al estacionamiento, al día siguiente al pedir el auto, habían tomado el cambio que había reservado para darle a quien entregara el auto, lo hice saber a la persona que estaba en la recepción, es la acción, más que el cambio desaparecido, y eso se llama "robo", dejas tu auto confiando en la gente y resulta decepcionante, por ese motivo no regresaré
the restaurant staff were extremely helpful. we had some special meal requirements and they went over and aboard to help make it comfortable. Hard to find these days such service unless you pay extra.
All good
Room was with fair size and mostly comfortable bed, the bathroom was also good size and was really good to take a long shower and to be able to rest after a long trip.
It have a few power contacts that we could say just enough for a person that have to charge several devices.
El restaurant
La alberca es muy fría
La comodidad de la cama
Nada, en general todo bien
La comida y la atención de la recepcionista
No había cobijas ni internet y a tele fallaba
It claimed to be “pet friendly” but it was a nightmare! Located in a terribly-crowded downtown neighborhood! Not a blade of grass within a mile in any direction. Dozens of street dogs attacked us as we tried to take our 2 medium-size dogs for a brief walk. Staff response to a question about “relief zones” was to point to a bare dirt medium strip in the middle of 6 lanes of traffic!
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