The Continental Hotel and Spa, Heathrow

Hotels
6.7 (1559 reviews)
29-31 Lampton Road, Hounslow , Hounslow , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Pool and spa available
Cons:
Cleanliness issues
Poor communication
Limited amenities

Categories

Cleanliness
4.6
Many complaints about cleanliness including dirty linens and unclean rooms.
Service
8.06
Generally friendly staff but slow communication regarding issues.
Location
8.6
Convenient for transport with easy access to metro.
Room Quality
5.56
Rooms described as small and not as advertised, with some cleanliness issues.
Amenities
6.59
Limited amenities and some non-functioning facilities.
Value for Money
6.55
Mixed feelings on value given the condition and service quality.
Food and Beverage
6.6
Restaurant nearby was convenient but food options seemed limited.
Overall Experience
7.07
Mixed reviews, potential for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:17

Property Description

The Continental Hotel invites you to indulge in luxury and convenience during your stay.

Modern Leisure Centre and Stylish Restaurant
Discover our leisure centre with Gold's Gym, offering various facilities from swimming pool to fitness suite. Relish in North Indian, South Indian, and Indo-Chinese cuisine at Twentynine Restaurant.

Elegant 4-Star Rooms
Enjoy well-equipped rooms with flat-screen TVs, air conditioning, and luxurious bathrooms. Benefit from free internet access and a work desk in each room.

Convenient Location
Located in the heart of Hounslow and a short drive from Heathrow Airport, our hotel offers easy access to transportation, including Hounslow Central Underground Station.

Book now to experience a blend of sophistication and comfort at The Continental Hotel.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1559 reviews
Cleanliness: 4.6
Service: 8.06
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
H
Hollie couple gb
5
2026-05-16 via Nuitee
A
Ayoub couple gb
8
2026-05-15 via Nuitee
A
Aaran solo_traveller gb
8
2026-05-15 via Nuitee
C
Charlene couple gb
10
2026-05-14 via Nuitee
M
Maiya couple gb
10
2026-05-13 via Nuitee
S
Shital solo_traveller gb
3
2026-05-11 via Nuitee
G
Gaurav couple gb
10
1 night
Pros:

It’s very nice property location so nice. Mainly downstairs restaurant which is also gud. All over they very nice and valuable price

Cons:

Nothing

2026-05-10 via Nuitee
N
Narula couple gb
6
2026-05-09 via Nuitee
C
Carwyn couple gb
1
Would never stay again
Pros:

There was nothing to like it was very dirty

Cons:

Everything

2026-05-09 via Nuitee
A
Afreen couple gb
10
2026-05-08 via Nuitee
J
James solo_traveller gb
10
Pros:

The room was a really good size. Many windows which meant the room filled up with light nicely! Just a 5 minute walk to all the shops and supermarket. The staff that checked me in last night were full of life and was easy to have a laugh with. Definitely will come back!

2026-05-08 via Nuitee
C
Connor couple us
8
Pretty good hotel good location
Pros:

Comfortable bed and good lighting and location

Cons:

Bathroom tiling and carpet had coupling and issues around walls

2026-05-08 via Nuitee
G
GERAINT solo_traveller gb
5
Fair
Cons:

Water was cold, and showers were not easy to use

2026-05-06 via Nuitee
L
Luke couple gb
9
2026-05-06 via Nuitee
C
Celia Tomas extended_group mz
10
2026-05-05 via Nuitee
S
sadek solo_traveller dz
8
Not bed
Cons:

Dégradation paraport aux années précédentes

2026-05-05 via Nuitee
S
Sushma solo_traveller in
2
Worst experience - worthless
Pros:

Decent room

Cons:

Washroom water doesn't get drained easily...no services. Staff are not helpful. I traveled with kid in the night and checkin they took lot of time. My kid was crying for me but they didn't bother give some bed or room first and then do checkin formalities though I already made the payment. Not even water they provide in room . Absolutely waste to book here.

2026-05-05 via Nuitee
P
Paolo couple gb
10
Pros:

All

Cons:

None

2026-05-04 via Nuitee
S
Spencer couple gb
4
Great location, hotel rooms lacking some TLC
Pros:

Location to Twickenham Stadium, only 40 mins away - walking

Cons:

The cleanliness of the room, the bathroom looks like it needs renovating, rust marks on the shower hinges the shower try and seal where dirty. There was dust on all the besides lamps, the USB charging plug, did not work.

2026-05-04 via Nuitee
M
Minhaj Shareef solo_traveller gb
10
Pros:

Jaspreet was at reception and he was very helpful, friendly and professional.

I can't thank him enough for helping me out for food and car parking.

2026-05-04 via Nuitee