The Continental Hotel and Spa, Heathrow

Hotels
6.7 (1425 reviews)
29-31 Lampton Road, Hounslow , Hounslow , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near metro
Pool and spa available
Cons:
Cleanliness issues
Poor communication
Limited amenities

Categories

Cleanliness
4.6
Many complaints about cleanliness including dirty linens and unclean rooms.
Service
8.06
Generally friendly staff but slow communication regarding issues.
Location
8.6
Convenient for transport with easy access to metro.
Room Quality
5.56
Rooms described as small and not as advertised, with some cleanliness issues.
Amenities
6.59
Limited amenities and some non-functioning facilities.
Value for Money
6.55
Mixed feelings on value given the condition and service quality.
Food and Beverage
6.6
Restaurant nearby was convenient but food options seemed limited.
Overall Experience
7.07
Mixed reviews, potential for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:17

Property Description

The Continental Hotel invites you to indulge in luxury and convenience during your stay.

Modern Leisure Centre and Stylish Restaurant
Discover our leisure centre with Gold's Gym, offering various facilities from swimming pool to fitness suite. Relish in North Indian, South Indian, and Indo-Chinese cuisine at Twentynine Restaurant.

Elegant 4-Star Rooms
Enjoy well-equipped rooms with flat-screen TVs, air conditioning, and luxurious bathrooms. Benefit from free internet access and a work desk in each room.

Convenient Location
Located in the heart of Hounslow and a short drive from Heathrow Airport, our hotel offers easy access to transportation, including Hounslow Central Underground Station.

Book now to experience a blend of sophistication and comfort at The Continental Hotel.

Important information:

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 1425 reviews
Cleanliness: 4.6
Service: 8.06
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 7.07
I
Izak Henry couple gb
2
2026-04-11 via Nuitee
C
Cazzie couple gb
10
One of the best sleeps I had in the big King size bed
Pros:

The room was clean and well presented. The bathroom was clean. It was a it was a very decent hotel room.

Cons:

I wouldn’t say I didn’t like but with the facilities with the Jacuzzi there was a lot of men and maybe it would be good for a separate female Jacuzzi like you do the sauna and the steam room and leave the swimming pool as unisex but overall it was lovely

2026-04-11 via Nuitee
S
singh couple gb
10
2026-04-09 via Nuitee
T
Tomasz couple pl
8
2026-04-09 via Nuitee
A
Abdibasid couple gb
1
Pros:

Very dirty

Cons:

Because swimming pool dirty

2026-04-08 via Nuitee
M
Mariam couple gb
9
Fantastic stay, with everything available if not in the hotel then local.
Pros:

Clean helpful and easy to get around, swimming and massage available immediately, sauna is clean and male and female is separate.

Cons:

Nothing

2026-04-07 via Nuitee
N
nakul couple gb
1
2026-04-06 via Nuitee
A
Aqsa couple gb
9
2026-04-05 via Nuitee
M
Min Hsiung couple us
7
2026-04-05 via Nuitee
P
Peter couple gb
8
Pros:

The staff were very friendly and helpful.

2026-04-04 via Nuitee
V
Varj solo_traveller gb
10
Good and bad enjoying
Pros:

No breakfast but swimming sauna and habam were good

2026-04-03 via Nuitee
P
Patrícia family_with_children gb
7
Needs improvement quickly
Pros:

The staff was very nice

Cons:

Rooms were cold, AC did not work nor the heating in the bathroom. No hot water in the bedroom, ended up having shower always at the spa. The room was very dusty and hairy, bed in the sofa seemed it had been made by kids. Phone in the bedroom not working, we had to go downstairs every time we needed something. Swimming pool water was very cold.

2026-04-03 via Nuitee
T
Thind couple gb
3
Polite receoptist and unsupportive workers in the spa area.
Pros:

N/A

Cons:

Receptionist was polite however, areas of the spa had been very unsupportive and did make me feel very uncomfortable. I expected better support instead of be blamed. My overall stay was not worth it. Therefore, i hope for others who come to stay do not experience what I experienced. Please consider support for the people who stay or visit your spas.

2026-04-03 via Nuitee
N
Niamh couple ie
4
Cons:

No toilet paper, heating didn’t work, very small room.

2026-04-02 via Nuitee
J
Jay couple gb
10
2026-04-02 via Nuitee
D
Denton west couple gb
4
Room heating wasn’t working. No breakfast provision in hotel.
Pros:

Location

Cons:

No breakfast

2026-04-02 via Nuitee
M
Matthew couple gb
8
Great location. Great sized room with all we needed. Access to a proper gym with all the equipment.
Pros:

We were given an upgrade in room. The room was very comfortable with several pillows, and adjustable lighting that you could manage from the bed-side. It is connect to Golds Gym so you have access to a proper gym, pool, and facitilities. It's also in a great central location in Hounslow

Cons:

The rooms are great but the rest of the building needs to be modernised, it is outdated. I have stayed in several Continental hotels before, this is the smallest.

2026-04-01 via Nuitee
R
Rakesh solo_traveller gb
9
2026-04-01 via Nuitee
H
Harris M solo_traveller au
8
Wonderful stay close to Heathrow
Pros:

Location, Proximity to Transport and Airport, Availability of Food outlets, Customer service by staff

Cons:

Nothing

2026-03-31 via Nuitee
P
Pavel solo_traveller cz
5
Pros:

Nic

Cons:

Všechno

2026-03-31 via Nuitee