Harrah's Metropolis Hotel & Casino - A Caesars Rewards Destination

Hotels
•
Caesars Entertainment
8.2 (200 reviews)
100 East Front Street , Metropolis , US
+1 618-524-2628

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-furnished rooms
Great location for casino and Nashville access
Friendly and accommodating staff
Enjoyable food and beverage options
Cons:
Issues with cleanliness and odors
Room discomfort and size complaints
Expensive early check-in fees
Limited amenities like room service

Categories

Cleanliness
7.69
Some guests mentioned issues with cleanliness, including unpleasant odors and dirty items.
Service
9.16
Staff was praised for being courteous and accommodating.
Location
9.2
Great location for travelers heading to Nashville and convenient for casino visitors.
Room Quality
7.15
Some rooms were reported as small and uncomfortable; concerns about bedding quality were noted.
Amenities
8.18
Hotel offers fun amenities like a casino, but some expected more from room service and other offers.
Value for Money
7.64
Value assessment impacted by charges for early check-in and perceived gouging.
Food and Beverage
8.19
Food quality and service in the restaurant received positive remarks.
Overall Experience
8.36
Overall good stay, but with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:01

Property Description

Luxurious Casino Experience
Experience the thrill of Harrah’s Metropolis Casino with 642 slot machines and 18 table games. Indulge in culinary delights at Bridges Dining Company and Riverfront Grill, with a bar just steps away on the casino floor.

Convenient Amenities
Enjoy a seamless stay with a gift shop, 24-hour front desk, and express check-out. Each uniquely decorated room offers Wi-Fi, hair dryers, and entertainment with flat-screen TVs and sitting areas.

Nearby Attractions
Explore the iconic Super Museum just a short walk away, showcasing an extensive collection of Superman memorabilia. For golf enthusiasts, Paxton Park Golf Course is a quick 20-minute drive from the hotel.

Book now for an unforgettable stay at Harrah’s Metropolis Casino!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The minimum age of check-in is 21 years old, and a government issued ID is required, with no exceptions. Please note that we only charge your credit card for one night’s stay up front – the rest upon checkout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PAH

Location

Guest Reviews

8.2
Based on 200 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.36
Y
Yolanda • couple • us
9
2026-11-02 • via Nuitee
L
Lindsey • couple • us
1
2026-10-30 • via Nuitee
M
Michael • couple • us
8
Pros:

The Room and hotel were clean. The staff was all helpful and pleasant.
The shower was hot within 2 seconds.

Cons:

There was no chest of drawers. No place for clothes.
Also no desk.

2026-10-24 • via Nuitee
J
Joan • couple • us
8
Cons:

Would have liked another food option besides the grill.

2026-10-22 • via Nuitee
L
Lucresa • couple • us
10
2026-10-21 • via Nuitee
B
Basham • couple • us
10
Pros:

Is a nice little town. The casino was a lot of fun and Fat Edds Roadhouse was excellent place to eat and drink. Superman exhibit was excellent.

Cons:

Could use more attractions and things to do.

2026-10-18 • via Nuitee
S
Sherryl • solo_traveller • us
9
Pros:

It is a casino and we needed a break from driving

Cons:

The price, and Breakfast. Breakfast was good but we had to wait...it seemed like you were under staffed.

2026-10-14 • via Nuitee
R
Rhonda • solo_traveller • us
7
Things could have been better!
Pros:

Room was really nice.

Cons:

The room across the hall had barking dogs in it. When we left, the same dogs were left in a car outside in 90% weather.
It would have been nice to have had a Coffee bar set up for guests. And maybe a doggie daycare?

2026-10-09 • via Nuitee
B
Bayly • couple • au
8
a place to stay
Pros:

no breakfast

Cons:

winning machines

2026-10-09 • via Nuitee
T
Tatiana • couple • us
9
2026-10-09 • via Nuitee
L
Lindsey • couple • us
1
Awful
Pros:

Nothing was good I drove 6 hours to find out that I had no room

Cons:

Everything about this place and booking.com was the worst experience I have had while traveling and will not use either again.

2026-10-08 • via Nuitee
N
Nathan • couple • us
9
It was a very nice stay and we might go back again.
Pros:

Great location on the waterfront. The room was very nice and the staff was very friendly and knowledgeable. We enjoyed our stay.

Cons:

The only thing I didn’t like was, there is a $15 resort charge. The charge was on the hotel information. We only looked around the Casio and didn’t do any gambling.

2026-09-19 • via Nuitee
M
Mason • extended_group • us
8
Pleasantly surprised. Great price, clean room, great entertainment.
Pros:

The hotel itself was very clean. My room was very clean and felt nice and cozy. A good amount of room to relax and chill out during the evenings. Elevators were also right next to the entrance so that made coming and going a breeze.

Cons:

Really my only complaint was that this hotel still has the old school cable TV service. Why all hotels now days aren't switching over to smart TV's is crazy to me. Other than that, I really didn't have much to complain about.

2026-09-17 • via Nuitee
C
Cole • solo_traveller • us
3
2026-09-09 • via Nuitee
K
Karen • couple • us
8
2026-08-31 • via Nuitee
A
Abby • family_with_children • us
10
2026-08-06 • via Nuitee
J
Jean • couple • us
10
2026-08-05 • via Nuitee
D
Dante • couple • us
10
2026-07-17 • via Nuitee
A
Amanda • solo_traveller • us
7
2026-07-10 • via Nuitee
J
joe • solo_traveller • us
7
Cons:

No water pressure nothing on the TV to watch and the rooms was dated

2026-06-29 • via Nuitee