Sprowston Manor Hotel, Spa & Golf

Hotels
7.5 (6447 reviews)
Wroxham Road , Norwich , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean location
Good service
Convenient location
Cons:
Unclean room
Poor amenities
Value for money issues

Categories

Cleanliness
6.83
Some cleanliness issues were noted, such as mouldy pillows.
Service
8.3
Service was generally good, though some staff lacked people skills.
Location
8.84
Many reviews praised the location for its proximity to the city centre.
Room Quality
6.29
Multiple reviews mentioned issues with room size, heating, and furnishings.
Amenities
7.32
Amenities such as the hot tub and spa were not available during the stay.
Value for Money
6.78
Many felt it did not provide good value, especially with cleanliness and quality concerns.
Food and Beverage
7.83
Breakfast received mixed reviews, but overall was acceptable.
Overall Experience
7.8
The overall experience was marred by several issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:30

Property Description

Luxurious Historic House in Norwich
Experience elegance at Sprowston Manor Hotel, Golf & Country Club, a historic house nestled in beautiful grounds just 3.5 miles from central Norwich.

Golf Course and Spa Retreat
Indulge in leisure with our on-site golf course and spa featuring an indoor tropical pool, hot tub, and gym. Unwind with luxurious treatments available for a truly relaxing getaway.

Elegant Accommodations with Free Wi-Fi
Stay in style in our elegant bedrooms adorned with luxury bedding. Enjoy the convenience of free Wi-Fi in public areas during your stay.

Book your stay now at Sprowston Manor Hotel, Golf & Country Club for an unforgettable experience in Norwich!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

7.5
Based on 6447 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
A
Ashley solo_traveller gb
5
Pros:

Spa was best part of are stay

Cons:

Slow service

2026-08-29 via Nuitee
F
Faith solo_traveller gb
7
Lovely thamks
Pros:

Location style rooms

Cons:

Breakfast not much left fried eggs rubbery…. Disabled toilet in spa drains blocked black mess from drains - reported it
Pools lovely

2026-08-28 via Nuitee
G
Greg solo_traveller gb
9
2026-08-28 via Nuitee
J
Jacqueline solo_traveller gb
6
2026-08-28 via Nuitee
J
Jacqueline solo_traveller gb
5
2026-08-28 via Nuitee
M
Monika Gartvikaite solo_traveller gb
10
2026-08-27 via Nuitee
C
Christopher solo_traveller gb
7
Nice golf resort with full leisure facilities
Pros:

The leisure facilities are great and the staff were very helpful and pleasant.

Cons:

Although it partially suited my needs, the hotel is not centrally located so you are a little detached from everything else.
My room was quite remote from the central area of the hotel and shopping quite a rabbits warren of hallways.

2026-08-27 via Nuitee
E
Emma family_with_children gb
6
Pros:

Lovely location, set in lovely grounds.

Cons:

We had 3 flights of stairs up to our room. Beds were extremely hard, I think the mattresses could do with being replaced.

2026-08-26 via Nuitee
B
brendan family_with_children gb
7
2026-08-26 via Nuitee
G
Grant family_with_children gb
5
Noisy. Smelly. Unfriendly receptionist.
Pros:

Swimming pool was warm. Kids enjoyed the pool.

Cons:

Lady on reception was rude.
Room is not cleaned unless you ask at reception. There is no notice to put on the door and information was not provided at check in to ask at reception if you want room cleaned. The room facilities i.e toilet roll, cups, glasses etc... ran out. Asked twice at reception for replenish. Waited over 2 hours for the items and that was by going back to reception again to ask. The lady on reception said we had to get the cups ourselves from the restaurant.
Room was hot. Stains on most areas including lamp shades, curtains.
The plug in the bath tub kept gurgling loudly during the night omitting an awful smell from it.
Food was limited and did not taste very nice.

2026-08-26 via Nuitee
A
Ashley family_with_children gb
1
Would not stay again.
Cons:

Terrible breakfast with poor quality food. Greasy and overpriced. Rooms were dusty

2026-08-26 via Nuitee
M
Mary family_with_children gb
8
Great value for money.
Pros:

Loved that it has access to swimming pool and leisure area.

Cons:

The positives out weighed the negatives. Great location. Great facilities included in the price.

2026-08-26 via Nuitee
N
Nathan family_with_children gb
8
Pool was great, beautiful setting, needs some tlc before it becomes bad value.
Pros:

Pool facilities and generally the building, like outside is beautiful

Cons:

Its need some love. Toilets barely flush, wallpaper and curtains have holes. It really just needs some money spending in the rooms

2026-08-26 via Nuitee
A
Alan solo_traveller gb
10
Food amazing
Pros:

Excellent

Cons:

Really nice

2026-08-26 via Nuitee
T
Tracey solo_traveller gb
5
Great location & staff but rooms are very tired!
Pros:

Good location and grounds. Very helpful, and pleasant front desk staff.

Cons:

Room decor is very tired. No bed valance just tatty divan. Stained carpet, holes in curtain lining letting in light. Overly warm and no air con and could only partially open the window so got little sleep.

2026-08-26 via Nuitee
R
Richard family_with_children gb
6
Could have been great but average at best
Pros:

Super pool - really nice size although it got busy. Good sauna, grounds are lovely and the old build has bags of character.

Cons:

The staff were unhelpful and inexperienced. Felt like the management had given up supporting them. We couldn’t get our room made up because of staff shortages, you have to book it!! The restaurant was expensive and very little care taken from waiting staff - again we were told to wait for drinks because it was busy. Wine eventually arrived and was plonked in the table while the waitress skittered off to serve other people’s dinner.

Common areas feel dated, single room was tiny with a view of air con units! We asked for our two rooms to be close together and then were placed literally at opposite ends of the hotel. Just really poor at making us feel welcome when we had spent a lot of money on staying there.

2026-08-25 via Nuitee
S
Sophie family_with_children gb
9
2026-08-25 via Nuitee
W
Wioletta solo_traveller gb
10
Pros:

Good size of the room. Clean and comfortable. Swimming pool, jacuzzi and sauna included.

2026-08-25 via Nuitee
D
Debra solo_traveller gb
9
Pros:

Staff were lovely and helpful.

Cons:

Curtains were hanging off rail in bedroom.

2026-08-24 via Nuitee
R
Russell family_with_children gb
9
Pros:

Excellent spa facilities. Pool, sauna, steam room and hot tub all fantastic

Cons:

Staff in the restaurant friendly but extremely slow service

2026-08-24 via Nuitee