Sprowston Manor Hotel, Spa & Golf

Hotels
Britannia Hotels
7.5 (6245 reviews)
Wroxham Road , Norwich , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean location
Good service
Convenient location
Cons:
Unclean room
Poor amenities
Value for money issues

Categories

Cleanliness
6.83
Some cleanliness issues were noted, such as mouldy pillows.
Service
8.3
Service was generally good, though some staff lacked people skills.
Location
8.84
Many reviews praised the location for its proximity to the city centre.
Room Quality
6.29
Multiple reviews mentioned issues with room size, heating, and furnishings.
Amenities
7.32
Amenities such as the hot tub and spa were not available during the stay.
Value for Money
6.78
Many felt it did not provide good value, especially with cleanliness and quality concerns.
Food and Beverage
7.83
Breakfast received mixed reviews, but overall was acceptable.
Overall Experience
7.8
The overall experience was marred by several issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:30

Property Description

Luxurious Historic House in Norwich
Experience elegance at Sprowston Manor Hotel, Golf & Country Club, a historic house nestled in beautiful grounds just 3.5 miles from central Norwich.

Golf Course and Spa Retreat
Indulge in leisure with our on-site golf course and spa featuring an indoor tropical pool, hot tub, and gym. Unwind with luxurious treatments available for a truly relaxing getaway.

Elegant Accommodations with Free Wi-Fi
Stay in style in our elegant bedrooms adorned with luxury bedding. Enjoy the convenience of free Wi-Fi in public areas during your stay.

Book your stay now at Sprowston Manor Hotel, Golf & Country Club for an unforgettable experience in Norwich!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 6245 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
R
Rachel couple gb
5
Comfy bed expensive food with little choice.
Pros:

Breakfast was ok. Pre cooked buffet can be a little dry.

Cons:

If they had warned us they had a prom function that night we would never have booked. Supposed to be a quiet relaxing overnight stay not really loud base of music til 11pm

2026-06-27 via Nuitee
K
Keith couple gb
4
As a base it was ok but everything spoiled due to access difficulties for my partner
Pros:

Breakfast was ok but not a good selection of fruit. The hotel run out of butter!

Cons:

I booked online and stated my partner has a blue badge and needs oxygen so wanted a room with easy access.
The message either wasn’t read or ignored.
The room we were offered could not have been further away from reception and the bar/ restaurant area and was an attic room. (504). It was scorching hot and the room impossible to stay in.
We were transferred to a room on the floor below. Better but still difficult.

2026-06-27 via Nuitee
A
ANDREW solo_traveller gb
9
2026-06-26 via Nuitee
C
Christopher solo_traveller gb
10
beautiful building, great staff and worth the money on the day.
Pros:

great building comfortable rom, the staff are very polite and accommodating. check in was straight forward. the food was lovely. plenty of parking.

Cons:

waiting to be seated for table at dining was longer than i would have liked.

2026-06-25 via Nuitee
S
Stv76 solo_traveller gb
10
2026-06-25 via Nuitee
D
Daniel solo_traveller gb
4
Cons:

The breakfast was beyond awful.

2026-06-25 via Nuitee
R
Rob solo_traveller gb
3
Pros:

The grounds are very nice ,the breakfast was very good

Cons:

The room we had was near the function room extremely noisy, bed was the most uncomfortable I ever tried to sleep in

2026-06-25 via Nuitee
C
chris couple gb
9
Wedding Anniversary
Pros:

location, facilities (pool), the grounds.

Cons:

The restaurant dinner menu was very basic for the 4 star hotel and did not change daily during our stay.

2026-06-23 via Nuitee
R
Robert couple gb
1
Horrible Horrible Horrible
Pros:

Leaving

Cons:

Very dated and dirty to the point of worn out - toilet didn”t work on arrival - hotel man fixed this but said we couldn’t change rooms as fully booked - but that was a lie as 7 rooms available on booking.Com for the same night - and they were still showing two hours later.
Please do not add insult to injury by lying to me- I have done nothing to offend you except speak the truth.
There is no such thing as ‘clean dirt’ your hotel is filthy- you should have pay me to stay.
There is a lot wrong with this hotel - no attention to detail, but the biggest thing missing is Pride.
Bedroom Windows dirty and mouldy carpet very stained and for £145 a night - even this standard room was well ‘below par’
Oh - and the dried up toothpaste in the bathroom glass was not mine.
We arrived in good time but were given rubbish breakfast time options and then had to wait as tables dirty.
Get your act together sprowston - this is all very sub Standard-
You lied to us and put us (probably everyone) in a sub standard room- clean your hotel FGS
The dirty windows in bedroom only open at the top a fraction of (for security) but the window sills are above legal height) so at least you could allow full opening on top frames - this is not H&S gone mad - this is pure stupidity.
I can imagine why guest might want to jump though.
You had let this place go before and now you’ve dropped standards all together - call for polizzi! And get your act together.
Oh and don’t even think of going to the bar without your credit card - you can’t order a drink on your room number and they don’t accept cash ! Ridiculous.
I feel sorry for some of the staff but obv the majority and management don’t give a damn.

2026-06-22 via Nuitee
C
Charlie couple gb
1
Wish I hadn't bothered
Pros:

Going home

Cons:

Food was poor. Decor was uninspiring. Dirty windowsills...stained bedding

2026-06-22 via Nuitee
G
green solo_traveller gb
7
2026-06-22 via Nuitee
G
green solo_traveller gb
8
2026-06-22 via Nuitee
G
green solo_traveller gb
7
2026-06-22 via Nuitee
M
mary solo_traveller gb
8
Pros:

Pleasant comfortable surroundings.staff very helpful

Cons:

All good

2026-06-21 via Nuitee
R
Rebecca solo_traveller gb
10
2026-06-21 via Nuitee
D
Dorothy couple gb
10
Brilliant thank you
Pros:

The bedroom , the lobby , the restaurant , lounge , the grounds with children play grounds . Absolutely nothing to not like with the place .

Cons:

Nothing

2026-06-20 via Nuitee
G
Gaynor family_with_children gb
10
Lovely hotel that I really like.
Pros:

Evertything was lovely. Stayed a few times and it's a great hotel and the staff are super friendly and helpful.

Cons:

No aircon in some of the rooms. A fan was provided but it hadn't been cleaned in a long time and blew dust all over the bed.

2026-06-20 via Nuitee
G
Giles couple gb
5
2026-06-20 via Nuitee
J
Jasmine couple gb
8
Great stay, better than expected, would highly recommend and return!
Pros:

The room was a really good size and had all the amenities required, clean and modern. We loved the pool and how it opened at 7am so we could take our toddler early. The breakfast was also really good! We thought it was great value for money.

Cons:

No plug sockets next to the bed to charge phones.

2026-06-20 via Nuitee
solo_traveller gb
8
Pros:

Spacious hotel although the single room was a little cramped. A warm weekend so resulted in a rather warm room.
Breakfast was good and ample. Very convenient for the Park & Ride into the city centre.

Cons:

Nothing really

2026-06-18 via Nuitee