Sprowston Manor Hotel, Spa & Golf

Hotels
Britannia Hotels
7.5 (6281 reviews)
Wroxham Road , Norwich , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean location
Good service
Convenient location
Cons:
Unclean room
Poor amenities
Value for money issues

Categories

Cleanliness
6.83
Some cleanliness issues were noted, such as mouldy pillows.
Service
8.3
Service was generally good, though some staff lacked people skills.
Location
8.84
Many reviews praised the location for its proximity to the city centre.
Room Quality
6.29
Multiple reviews mentioned issues with room size, heating, and furnishings.
Amenities
7.32
Amenities such as the hot tub and spa were not available during the stay.
Value for Money
6.78
Many felt it did not provide good value, especially with cleanliness and quality concerns.
Food and Beverage
7.83
Breakfast received mixed reviews, but overall was acceptable.
Overall Experience
7.8
The overall experience was marred by several issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:30

Property Description

Luxurious Historic House in Norwich
Experience elegance at Sprowston Manor Hotel, Golf & Country Club, a historic house nestled in beautiful grounds just 3.5 miles from central Norwich.

Golf Course and Spa Retreat
Indulge in leisure with our on-site golf course and spa featuring an indoor tropical pool, hot tub, and gym. Unwind with luxurious treatments available for a truly relaxing getaway.

Elegant Accommodations with Free Wi-Fi
Stay in style in our elegant bedrooms adorned with luxury bedding. Enjoy the convenience of free Wi-Fi in public areas during your stay.

Book your stay now at Sprowston Manor Hotel, Golf & Country Club for an unforgettable experience in Norwich!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 6281 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
G
GERALDINE couple gb
7
Good stay for golf
Pros:

Great location and golf was good

Cons:

Not enough staff on duty in cafe

2026-07-18 via Nuitee
R
Ross solo_traveller gb
2
Rubbish
Pros:

Breakfast

Cons:

The bar was never open. Rooms were dirty and dated. No where to get a drink not even a water

2026-07-18 via Nuitee
N
nick couple gb
8
2026-07-18 via Nuitee
K
Kieran family_with_children gb
10
2026-07-18 via Nuitee
S
Sian couple gb
7
Pros:

I love it here. Stayed 3 times in the last week!

Cons:

The room we had didn’t have a fridge- luckily I didn’t have work the next day as my last stay I kept my lunch in the fridge. And then the light in the bathroom was flickering so much. And the flush on the toilet was I’m assuming slightly broken as it was very hard to push.

2026-07-17 via Nuitee
K
Kerry couple gb
10
2026-07-17 via Nuitee
A
Adrian Lomas solo_traveller gb
5
Ok but looks tiered and old
Pros:

Countryside location

Cons:

It generally looks tiered in many places and room was small with no wardrobe 2 old dans no air conditioning

2026-07-17 via Nuitee
K
Kurtis solo_traveller gb
5
2026-07-16 via Nuitee
C
Chris couple gb
1
Haunted house, from the show of horrors
Pros:

Not much really

Cons:

Pictures are not true to what the hotel is like, it’s very dirty and very run down, needs a lot of work done to it and a deep clean carried out.
Spa area is very dirty as well

2026-07-16 via Nuitee
S
StewartSetter couple gb
5
This was our 4th visit to Sprowston Manor Hotel, it might be our last.
Pros:

Cooked breakfast was ok, had a nice selection and was hot. Little croissants were nice.
The room in general was fine, spacious and clean.

Cons:

In the Room, the Tassimo water reservoir was dirty. The rooms could also benefit with air conditioning, although quite impressive fans were supplied, overnight it was very warm. Could have benefitted with a few more pillows, considering how big the beds are, the pillows, just 2 of them, were tiny.

Breakfast, coffee machine either did not work or was out of milk. Orange juice was watered down.
For medical issues we had to have breakfast as last a possible, this meant some of the items were a little dry.

Dinner was not so great. Very limited menu and also a very odd menu. Very weird ingredient parings and considering the price of the dishes, there was a lot of supplement charges for dinner inclusive guests.

Considering no smoking was allowed, the room opposite ours, the chap was smoking at the window and made our room smell, it could also be smelt in the corridors.

I felt the place was a little untidy as well, bit of litter in the restaurant garden. Despite us being conscientious dog owners, others were not and left dog mess in places.

Staff, for the most part the staff were pleasant and helpful, but there were a few that were less polite, we felt as though we were disturbing them when we asked a question or needed something.

2026-07-16 via Nuitee
E
eric couple gb
10
Great stay will definitely return
Pros:

Excellent customer service great location

Cons:

Bar not open till 5-30

2026-07-16 via Nuitee
N
Natalie solo_traveller au
8
2026-07-16 via Nuitee
K
Karen family_with_children gb
4
Disappointed really due to services not being open or running
Pros:

The location was lovely. Clean hotel

Cons:

Spa was closed for training so could not have any treatments
Could only use half of the swimming pool due to swim lessons taking place
Jacuzzi was not working either so could not use this

2026-07-16 via Nuitee
K
Karen family_with_children gb
4
Unclean room, unhelpful staff. VERY hot room and very noisy.
Pros:

Location & Grounds

Cons:

Room was extremely hot and not very clean.
I asked for a quiet accessible room. Initially I was told our room was up 8 stairs which I had to say was unacceptable for my disabled daughter before they begrudgingly allocated a different room.
There was a party at the hotel which went on until past 2am blaring music which made it impossible to sleep. When I complained to reception at 1am the staff member was rude and unhelpful.
Breakfast was poor.

2026-07-15 via Nuitee
M
Mark couple gb
7
Pros:

Good location

Cons:

Very hot and a bit tired

2026-07-15 via Nuitee
V
Victoria family_with_children gb
3
2026-07-14 via Nuitee
C
Cara couple gb
8
2026-07-14 via Nuitee
S
Sian couple gb
10
Can’t wait for my next stay!
Pros:

I love it here. It’s the 4th time this year! The staff are so friendly, helpful- not judgmental, kind, happy. I could go on!

Cons:

That only 2 rooms have AC! The rest have portable fans that just blow the hot air around- but it was a heatwave weekend and I stayed twice!

2026-07-14 via Nuitee
S
Sadie couple gb
7
Pros:

Breakfast was good .

Cons:

Need a better menu in the restaurant!

2026-07-13 via Nuitee
P
Phil solo_traveller gb
10
2026-07-13 via Nuitee