Sprowston Manor Hotel, Spa & Golf

Hotels
Britannia Hotels
7.5 (6052 reviews)
Wroxham Road , Norwich , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean location
Good service
Convenient location
Cons:
Unclean room
Poor amenities
Value for money issues

Categories

Cleanliness
6.83
Some cleanliness issues were noted, such as mouldy pillows.
Service
8.3
Service was generally good, though some staff lacked people skills.
Location
8.84
Many reviews praised the location for its proximity to the city centre.
Room Quality
6.29
Multiple reviews mentioned issues with room size, heating, and furnishings.
Amenities
7.32
Amenities such as the hot tub and spa were not available during the stay.
Value for Money
6.78
Many felt it did not provide good value, especially with cleanliness and quality concerns.
Food and Beverage
7.83
Breakfast received mixed reviews, but overall was acceptable.
Overall Experience
7.8
The overall experience was marred by several issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:30

Property Description

Luxurious Historic House in Norwich
Experience elegance at Sprowston Manor Hotel, Golf & Country Club, a historic house nestled in beautiful grounds just 3.5 miles from central Norwich.

Golf Course and Spa Retreat
Indulge in leisure with our on-site golf course and spa featuring an indoor tropical pool, hot tub, and gym. Unwind with luxurious treatments available for a truly relaxing getaway.

Elegant Accommodations with Free Wi-Fi
Stay in style in our elegant bedrooms adorned with luxury bedding. Enjoy the convenience of free Wi-Fi in public areas during your stay.

Book your stay now at Sprowston Manor Hotel, Golf & Country Club for an unforgettable experience in Norwich!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 6052 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
E
Edward solo_traveller gg
6
Great building, great facilities, some great staff, some not so. Restaurant food offered so much but didn’t quite make t
Pros:

Good room rates. Great facilities and a grand building

Cons:

Rooms getting a little tired. Need to hoover under beds!
Restaurant food should have been great but just wasn’t quite good enough somehow

2026-05-16 via Nuitee
K
Kerri couple gb
10
2026-05-15 via Nuitee
G
Grazyna couple pl
8
2026-05-15 via Nuitee
B
Barbara _09 couple gb
9
2026-05-15 via Nuitee
J
Jamie couple gb
10
Great price, massive room and great facilities.
Pros:

Nothing to dislike…. Only residents bar doesn’t stay open late which isn’t an issue but we were working late and a couple of beers and wind down time would have been nice..but bottles behind reception were available.

Cons:

Nothing.

2026-05-15 via Nuitee
C
Cheryl family_with_children gb
9
2026-05-14 via Nuitee
A
Alastair couple gb
7
2026-05-14 via Nuitee
N
Nexamuddin couple gb
10
Enjoy the sty
Pros:

Good location for rest and close to everything

Cons:

Nice clean and green location

2026-05-14 via Nuitee
H
Helen solo_traveller gb
8
Pros:

Nice place to relax

2026-05-13 via Nuitee
R
Rebecca solo_traveller gb
10
2026-05-13 via Nuitee
P
Pamela couple gb
7
Grounds are well manicured and bar area relaxing but hotel does not offer value for money.
Pros:

Ample parking spaces. Hotel very clean but tired. Room spacious & decent bed linen but cobbled together as quilt did not cover the queen bed. Lots of space to relax in & well kept grounds.

Cons:

For a 4* & at the higher price range, it did not offer value for money. Rooms are not cleaned daily unless you request this service!! Whist a leaflet informs you of this, it is written in a way to discourage you from requesting a room “refresh”. Hence tea stained cups if you stay more than 1 night! Room had a fridge but no complimentary water is offered. Breakfast was disappointing. Plates for a hot breakfast kept in a warmer drawer were cold. Bagels were offered but white/brown precut bread was that of a cheap supermarket. No granary or sourdough. Yoghurts/fresh fruits etc were not replaced when the display was empty despite 45 mins left of service . Tea/coffee self served from a machine was of poor quality & for a hotel to present cloudy aged plastic tumbler glasses to consume their juices is beyond words.

2026-05-12 via Nuitee
C
Carol couple gb
9
2026-05-11 via Nuitee
A
Andrejs solo_traveller gb
10
2026-05-10 via Nuitee
C
Caroline couple gb
4
2026-05-10 via Nuitee
Z
Zoe couple gb
3
extreanly dissapointing
Pros:

Pool and sauna nice, hotel set in a beautiful location.

Cons:

what was meant to be a relaxing night away after a very stressful few months and to support my well being with my current health issues. Unfortunately, the experience was extremely disappointing from start to finish.

My partner had treated me to this stay, and after the booking had already been paid for, we received a message advising that the Jacuzzi was unavailable/not working, which was already frustrating as this was part of the experience we were expecting.

Upon arrival, we were then offered an upgraded room for an additional £10, which we agreed to pay. However, when we entered the room, we were very disappointed to find the bathroom in poor condition. Underneath the sink/cabinet area was dirty, and the wallpaper was peeling off the walls in sleeping area, mould on window frames, dirty curtains all which gave a very poor first impression.

Shortly after, my partner used the toilet and discovered it would not flush properly. Maintenance did attend quickly, but we were left sitting awkwardly in the room while the issue was being repaired, which was very uncomfortable and took away from the relaxing atmosphere we had hoped for. Even after the maintenance staff left, the toilet still did not flush properly when used again around half an hour later.

We also chose to dine in the hotel restaurant, which was another major disappointment. The cod risotto lacked flavour entirely, and although the menu described it as a cod fillet, what was served appeared to be the tail end of the fish. The pork dish was extremely dry, and the sausage bean image0.jpegimage1.jpegimage2.jpegimage3.jpegimage4.jpegtomato combination placed on top did not work at all—it was unpleasant and not enjoyable to eat.

As a result, we ended up having to order a takeaway to the hotel room, which was incredibly disappointing considering the amount of money we had spent on what was supposed to be a special night away.

2026-05-10 via Nuitee
R
Rebecca family_with_children gb
8
Lovely hotel with food facilities
Pros:

Beautiful old manor in a lovely location (you need a car).
Comfy beds
Friendly staff - they were more the welcoming when we arrived and let us use the leisure facilities even though our room wasn’t ready.
Kids loved the pool!
Good breakfast at reasonable price.

Cons:

It was very hot! All the heating was on despite it being a warm day in May. We had to sleep with the windows wide open and even then it was warm.

2026-05-09 via Nuitee
L
lara solo_traveller gb
7
2026-05-09 via Nuitee
C
Claire solo_traveller gb
9
2026-05-08 via Nuitee
J
Janice couple gb
7
Pros:

Was very clean and staff welcoming

2026-05-08 via Nuitee
R
Ryan family_with_children gb
9
Excellent and happy yo return
Pros:

Lovely place great value for money and lovely staff

Cons:

Not many plug sockets

2026-05-08 via Nuitee