Sprowston Manor Hotel, Spa & Golf

Hotels
7.5 (6447 reviews)
Wroxham Road , Norwich , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean location
Good service
Convenient location
Cons:
Unclean room
Poor amenities
Value for money issues

Categories

Cleanliness
6.83
Some cleanliness issues were noted, such as mouldy pillows.
Service
8.3
Service was generally good, though some staff lacked people skills.
Location
8.84
Many reviews praised the location for its proximity to the city centre.
Room Quality
6.29
Multiple reviews mentioned issues with room size, heating, and furnishings.
Amenities
7.32
Amenities such as the hot tub and spa were not available during the stay.
Value for Money
6.78
Many felt it did not provide good value, especially with cleanliness and quality concerns.
Food and Beverage
7.83
Breakfast received mixed reviews, but overall was acceptable.
Overall Experience
7.8
The overall experience was marred by several issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:30

Property Description

Luxurious Historic House in Norwich
Experience elegance at Sprowston Manor Hotel, Golf & Country Club, a historic house nestled in beautiful grounds just 3.5 miles from central Norwich.

Golf Course and Spa Retreat
Indulge in leisure with our on-site golf course and spa featuring an indoor tropical pool, hot tub, and gym. Unwind with luxurious treatments available for a truly relaxing getaway.

Elegant Accommodations with Free Wi-Fi
Stay in style in our elegant bedrooms adorned with luxury bedding. Enjoy the convenience of free Wi-Fi in public areas during your stay.

Book your stay now at Sprowston Manor Hotel, Golf & Country Club for an unforgettable experience in Norwich!

Important information:

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

7.5
Based on 6447 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 7.83
Overall Experience: 7.8
K
Katy • solo_traveller • gb
10
Pros:

Staff moved our room to accommodate that I am 9 months pregnant and couldn't cope with the stairs. Staff were very friendly and polite.

2026-09-12 • via Nuitee
C
Clarissa • solo_traveller • gb
8
Pros:

Lovely hotel, good facilities, pool and outside seating

Cons:

The bar menu was very basic

2026-09-12 • via Nuitee
J
Julie Helen • solo_traveller • it
2
Cons:

We were not advised on booking that there were no lifts. Our room was up 2 flights of stairs, the 2nd being very steep. I suffer from Fibromyalgia and struggle with stairs, but we were advised we had no choice at reception and that there were only a few steps. I was not able to use the spa as I couldn't face using the stairs again. There was also no room service. The room was described as 'cosy' but it seemed more like a motel than an upmarket hotel. We will not be staying again! Oh and in the restaurant and bar, you had to pay as you go - you could not charge anything to your room!

2026-09-12 • via Nuitee
C
Charlotte • solo_traveller • gb
9
Lovely hotel, great spa
Pros:

Fantastic pool and spa, friendly staff, 24 hour reception, room clean and bigger than expected, nice bar and restaurant food, good location in central Norfolk (as long as you have a car)

Cons:

Room was quiet most of the time, but if there’s a wedding or event in the function room, the music can be very loud until midnight. I’d go back, but would ask for a room away from the function room.

2026-09-12 • via Nuitee
B
Bach • family_with_children • gb
8
Lovely hotel, would stay again
Pros:

Its a lovely setting and the hotel is very well kept.

Cons:

It was summer when we stayed and the lack of air conditioning was very difficult. I couldn't sleep due to how hot it was.

2026-09-12 • via Nuitee
H
Heather • solo_traveller • gb
1
Very poor and unrelaxing experience
Pros:

Location near to Wroxham

Cons:

My room 510 had some sort of noise outside generating eg air conditioner or such like making sleep impossible.
Had to ask reception staff several times to get shower gel replacement as it was missing from room. Premier Inn much better.
Dinner was spoilt by very rowdy and hugely noisy large group of men. Place felt very downmarket.
Bedroom was cramped and stifling hot.

2026-09-12 • via Nuitee
S
Stuart • solo_traveller • gb
10
2026-09-11 • via Nuitee
J
Jefferys • solo_traveller • gb
9
2026-09-11 • via Nuitee
G
Graham • couple • gb
5
Average
Pros:

Area

Cons:

Room very hot, even though a fan was provided. Buffet breakfast poor...very dry, even the fried eggs when they came direct from the kitchen were cold and hard.

2026-09-11 • via Nuitee
J
Jayne • couple • gb
8
Pros:

Pool area, public rooms,breakfast and dinner

Cons:

Bedroom very small and bed ( small double) uncomfortable. Particularly disliked the window being covered in opaque stick on plastic as if it was a bathroom.

2026-09-11 • via Nuitee
J
JAIS • family_with_children • gb
4
2026-09-10 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

..

2026-09-10 • via Nuitee
K
Kanize • couple • gb
10
Lovely pool and the location was perfect for us
Pros:

The staff and the facilities

Cons:

Toilet flush was hard to press in …minor fault

2026-09-10 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-09-10 • via Nuitee
E
Elena • family_with_children • gb
10
2026-09-10 • via Nuitee
P
Paul • solo_traveller • gb
1
Pros:

Worst experience in all of the 20+years I have stayed there

Cons:

Sadly, very short of staff on that occasion so unable to give the usual standard of help and support we're used to receiving from Sprowston Manor. The promise of a refund for that awful experience has still not been forthcoming and now all staff seem to be denying everything that happened on that day, including the horrendous noise from the bathroom taps, the great inconvenience of trying to get changed to a different room and the difficulties involved in moving my 95 year old mum from the 3rd to 1st floor along with all our luggage and no staff to help. Hugely disappointing after so many years of very happily staying at this hotel.

2026-09-10 • via Nuitee
D
Debbie • extended_group • gb
8
2026-09-09 • via Nuitee
B
Benjamin • couple • gb
8
2026-09-09 • via Nuitee
F
French • couple • gb
6
2026-09-09 • via Nuitee
G
GARRY • solo_traveller • gb
10
2026-09-09 • via Nuitee