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Facilities
Property facilities
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Boat tours nearby
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Proposal/romance packages available
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Parasailing nearby
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Area shuttle (surcharge)
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Free bicycles on site
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Free WiFi
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Swimming pool
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24-hour front desk
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Terrace
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Garden
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Gift shops or newsstand
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Snorkeling nearby
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Surfing/bodyboarding nearby
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Hiking/biking trails nearby
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Kayaking nearby
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Sailing nearby
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Breakfast available (surcharge)
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Scooter/moped rentals nearby
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Library
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Safe-deposit box at front desk
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Multilingual staff
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Porter/bellhop
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On private beach
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Parasailing nearby
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Smoke-free property
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Wedding services
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Express check-in
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Pool umbrellas
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Ecotours nearby
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Tours/ticket assistance
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Area shuttle (surcharge)
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Snack bar/deli
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Free bicycles on site
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Airport transportation - pickup (surcharge)
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Beach umbrellas
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Beach sun loungers
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Pool sun loungers
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Beach towels
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Boat tours nearby
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Mosquito nets
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Private picnics
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Designer stores on site
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Art gallery on site
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Proposal/romance packages available
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Horse riding nearby
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Coworking spaces
Review Highlights
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Property Description
Luxurious Amenities for Relaxation
Indulge in massages, body treatments, and facials. Enjoy the private beach and outdoor pool. Complimentary Wi-Fi, concierge services, and babysitting available.
Delicious Dining and Refreshing Drinks
Taste exquisite dishes at Esencia restaurant. Sip on drinks at the beach bar, poolside bar, or one of the lounges. Room service and daily breakfast options.
Elegant Rooms with Premium Comfort
Stay in uniquely decorated guestrooms with free minibar items and espresso makers. Relax on a pillowtop bed with Egyptian cotton sheets. Rainfall showers and designer toiletries in the private bathrooms.
Treat yourself to a luxurious waterfront stay at Ser Casasandra Boutique Hotel - book now for a memorable experience!
- Pool access available from 9 AM to 6 PM.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
Property Policies
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Pets
Pets not allowed
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General
Cashless transactions are available
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Accessibility
No elevators
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General
Professional property host/manager
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General
Gap period enforced between guest stays - 24 hours
Location
Guest Reviews
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
We really enjoyed our stay at Ser Casasandra. The pre communication with the reservation was very reliable, friendly and guest oriented. The food at the restaurant as well as the beach bar is absolutely amazing! The majority of the service team is really nice and attentive. We liked the small and cozy vibe of the hotel and would for sure recommend it anytime. Only housekeeping could be a little better in terms of cleanliness of the bathrooms and rooms or outdoor area - absolutely not dirty, but they could be a bit more precise.
Beautiful hotel and the staff was so friendly.
My and my partner stayed at Ser Cassandra and we are so glad we chose this hotel over a few others. Theres a lot of choice there but if you are looking for location, food, tranquility and a home away from home then this is the right place.
To sum this place up, its a perfect hotel.
Perfect customer service. Always there if you needed help or any assistance at all. Extremely friendly and caring.
Perfect location (3 minute walk to the town and literally 5 seconds to the beach)
Perfect restaurant (the best fish and dessert ive ever had! Highly recommend the guava cheesecake its unreal! The free breakfast is also a good variety of options! The hot cakes (pancakes) or healthy eggs spinach and mushroom a fave of mine.
Perfect room. Spacious, incredible bathroom and also always clean. When you get back to your room its already been cleaned! Thank you very much to Jesus!
Perfect swimming pool and sunbathing. Great for adults and children.
This is the best place to stay on the island. Make it easy on yourselves and choose the best.
So just a thank you to…
Maria, Omar, Denis, Aylen, Gimea, Chintia
And the team at the beach for always looking after us while we had our regular drinks at the bar
Erik
Ballo
Joel
And Roberto.
And again thank you Jesus! The cleanest room ive ever stayed in.
Thank you. Its gonna be hard to leave and go back to reality but ill always have the best memories of Holbox thanks to Ser Cassandra
Xxx
Excellent hotel. Very comfortable and spacious rooms. I lived the fact that it’s not a lot of rooms and they are well spaced out so you get the feeling of being separate to every other room (rooms don’t face each other). A great little pool for the kids to play in as well.
The food quality in general was very good. And they were very helpful in organising trips for us around the island.
The location is great. The beach is at the doorstep (excellent beach club), shops and restaurants are 5-10 mins walk away so is the down town. Really enjoyed the stay and would love to go back.
From the greeting at the beginning, the beautiful room, crisp cleanliness(despite nearby beach!) to the especially friendly and helpful staff we were thoroughly wowed by Ser Casasandra. We are already dreaming or returning!
We were very impressed with Ser Cassandra. Having traveled to many places and stayed in wonderful hotels, Ser Cassandra was "sneaky good." By that, I mean there was nothing overly dramatic about the place, but the location, the rooms, and the service were all exceptional. It managed to have a relaxing and chill vibe while still demonstrating excellence. This is hard to do well in my opinion and it takes a dedicated staff, a vision, and leadership to execute. It was a splurge for us but one we would repeat. Highly recommend.
Absolutely blissful! That’s all that’s needed to be said. Rooms glorious, beach setting amazing. Lovely and peaceful partic compared to Isla Mujeees!
If you want to go on a fab tour book Enrique Medina tel: 525543767972. @toursholbox_morgansparadise
We were pleasantly surprised with this hotel. We booked the hotel on a whim - without knowing much about it or the island of Holbox, not knowing what to expect.
The hotel was incredibly comfortable. We enjoyed the boutique furnishings. The interior design was relaxing and stylish. The massages were obviously a little more expensive then what you would find on the beach but they were professional and good quality.
I gave it a 5 star not just because of the comfort and beauty, but because the staff went the extra mile for us. Im a vegan and wanted breakfasts that were as delicious and big as the meat eaters! They went out of their way to bring me wonderful dishes every morning. Tell the front desk if you're vegan and they will make special dishes every day. Thank you to the staff and management for all of your extra care!
First visit to Holbox, picked Ser Casasandra as it was close to Tarpon Fly (Sandflea’s Fly shop) and it was also recommended. The place exceeded all our expectations…great design, great location and really wonderful staff. You can walk into centro easily…or you can chill and enjoy the kitchen at Ser…food was exceptional. We will be going back for sure. If you enjoy chasing Tarpon - get in touch with Sandflea
Gracias
WARNING: Customer service at this hotel does not match their pricing. I have emailed them 3x with a question and tried calling them. In none of these attempts did they respond to me OR answer their phones. I'm in the same time zone so that isn't the issue. It must be very nice for them to do such great business they treat their customers like this.
Beautiful property, courteous and professional staff, beach is gorgeous.
We absolutely loved our time in Holbox which was made all that much better because of our stay at CasaSandra. It is a very peaceful and serene place. The staff at the hotel make a beautiful place even more beautiful. Right from the beginning, Yaima took great care in helping us to book our room and plan our last minute trip. Once we arrived and met Martin, we knew our stay was going to be wonderful. He could not have been more spot on in helping us plan our daily adventures and in choosing restaurants. He went out of his way and exceeded all of our expectations! The waiters and bartenders at the restaurants at the hotel were also fantastic - Fernanda, Edgar, Jasiel, Erick! I also had a massage while at the hotel with Yadira which was the most relaxing massage I have had. We truly enjoyed our time here and are already planning our next visit. Thank you all for making it so memorable!
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
After spending 8 days in average 5 star resort Iberostar Cozumel, it has been a dream to come to Ser Casandra in Holbox.
Very exclusive, calm and quiet. It is so relaxing and beautiful here. Staff are sweet, friendly and very helpful.
Yoga classes in the morning are fabulous.
This is like paradise on earth 🌴🥰
This hotel was amazing- beautiful quiet quaint- perfect location quiet beach walk to town center- bike-taxi. Spotless with impeccable service and fabulous food- beyond our expectations and highly recommend!! Will definitely return ♥️
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Excelente servicio
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
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