Hotel Monterey Osaka

Hotels
8.1 (3481 reviews)
Kita-ku Umeda 3-3-45 , Osaka , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Excellent food
Good location
Cons:
Cleanliness issues
Weak Wi-Fi
No laundry service

Categories

Cleanliness
7.35
There were areas with visible black mold in the bathroom.
Service
8.85
The staff was very kind and attentive.
Location
8.35
The hotel is conveniently located in the business district and close to the train station.
Room Quality
7.85
Rooms are well-preserved with an elegant atmosphere but are small.
Amenities
6.85
Wi-Fi was weak at night and there was no laundry service.
Value for Money
8.35
A good hotel providing decent value based on the amenities offered.
Food and Beverage
8.85
The breakfast buffet had a great variety and quality; particularly praised the omelet.
Overall Experience
8.35
Enjoyed the atmosphere and overall satisfaction during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:17

Property Description

Luxurious European-Style Rooms
Hotel Monterey Osaka, just a 5-minute walk from JR Osaka Train Station, offers elegantly designed rooms inspired by Vienna's Schönbrunn Palace. Enjoy free Wi-Fi, flat-screen TVs, and minibars in every room, all adorned with soft pastel walls for a touch of luxury.

Culinary Delights
Indulge in a gastronomic experience at the on-site Escale restaurant serving delectable French cuisine or savor traditional Japanese dishes at Zuientei restaurant. Start your day with a scrumptious buffet breakfast and quench your thirst anytime with drink vending machines.

Convenient Location and Services
Explore nearby attractions like Umeda Sky Building and Osaka Castle easily from the hotel. Take advantage of the 24-hour front desk, massage services, laundry facilities, and meeting rooms for a seamless stay. Book now for a memorable experience at Hotel Monterey Osaka.

Important information:

Please note that renovation work of the exterior painting will be carried out from November 25, 2025 to December 31, 2026, from 08:30 to 17:30.

Please note that maintenance work of the external wall will be carried out from 20/Aug/2026 to 22/Aug/2026.
Guests may experience some noise or light disturbances from 01:00AM to 04:00AM.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.1
Based on 3481 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.35
Room Quality: 7.85
Amenities: 6.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.35
M
mehmet Onur family_with_children tr
10
2026-08-22 via Nuitee
N
Natsumi solo_traveller jp
5
2026-08-22 via Nuitee
V
Vimac solo_traveller be
7
2026-08-22 via Nuitee
S
Sara solo_traveller it
7
Pros:

La posizione

Cons:

Niente

2026-08-22 via Nuitee
M
Miwako solo_traveller jp
8
また泊まりたいです。
Pros:

二度目の利用でしたが、前回同様、快適な利用でした。部屋の設備は少し古いけど清潔で使いやすいです。朝食も、オムレツなどの卵料理やすき焼きなどその場で調理してくれたり、スコーンがあったりと嬉しいです。立地の良さもお気に入りです。

Cons:

特になし。

2026-08-21 via Nuitee
K
KEIKO couple jp
9
2026-08-21 via Nuitee
雪入 solo_traveller jp
6
2026-08-21 via Nuitee
Y
YUKARI solo_traveller jp
3
Pros:

建物が異人館のような可愛い作りでした。

Cons:

工事中で景色も含めて部屋が暗かくて良くなかった。

2026-08-20 via Nuitee
A
Adriana extended_group jp
8
Pros:

La colazione era da sogno,,, ricca e variegata

Cons:

Nulla

2026-08-18 via Nuitee
T
Toshikazu solo_traveller jp
9
快適
Pros:

清潔、ベッドの硬さ、空調

2026-08-18 via Nuitee
G
Giacomo couple it
8
2026-08-17 via Nuitee
S
SHOKO solo_traveller jp
10
2026-08-17 via Nuitee
Y
Yuta couple jp
9
2026-08-17 via Nuitee
麻衣 couple jp
8
Pros:

レトロな感じのエレベーターが可愛い
古い感じはあるけど清潔感があって快適だった

Cons:

バスの排水が悪いので、洗い流す時に少し不便、水量を少なくして少しづつ流す必要があった

2026-08-16 via Nuitee
G
Gabriel couple fi
7
2026-08-14 via Nuitee
F
francois family_with_children fr
10
Très bien placé et confortable
Pros:

Emplacement
Lits
Salle de bains

Cons:

Sombre
Froid
Zones sales (cadres, commode, tv)

2026-08-14 via Nuitee
S
Seiya114 solo_traveller fr
10
2026-08-13 via Nuitee
S
Seiya114 solo_traveller fr
8
Cons:

Nous avons fait 2 séjours en.1 semaine, la qualité des chambres est très différente. La seconde faisait vieille et avec de nombreuses taches au mur, et les pommeaux de douche sont différents avec certains pas pratiques du tout.

2026-08-13 via Nuitee
A
antoine family_with_children fr
10
Très bon choix pour visiter Osaka, proche des transports et centre commercial. Superbe petit déjeuner
Pros:

Localisation très pratique proche de la Gare centrale. Personnel très disponible . Superbe petit déjeuner.

Cons:

Néant

2026-08-13 via Nuitee
M
Monica family_with_children ro
5
The location is good but that's the only good thing I can say about this hotel.
Pros:

The breakfast was very good and varied. The hotel's location is very good in a select area, close to the center and to transportation.

Cons:

The room was much smaller than in the description, extremely dark, with outdated furniture, the bathroom did not look at all like a bathroom in a 4-star hotel. The comfort of the room was extremely low, far from the 4 stars it claims. The staff was extremely rude, lacking empathy and emotional intelligence. They made me feel extremely unpleasant when I asked for their help to change my room which had no access to natural light at all, the windows being blocked with closed shutters.

2026-08-11 via Nuitee