Quality Inn Kings Mountain

Hotels
Choice Hotels International
6.4 (121 reviews)
722 York Rd, Kings Mountain, North Carolina, 28086 , Kings Mountain , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Garden
Continental breakfast
Designated smoking area
Outdoor pool - seasonal
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Location with nearby restaurants
Breakfast in the morning
Cons:
Filthy rooms
Poor cleanliness standards

Categories

Cleanliness
2.79
The room was filthy; numerous cleanliness issues noted in multiple reviews, including dirt, stains, and unclean bathrooms.
Service
7.76
Customer service was rated positively by some guests despite other issues.
Location
8.8
Many restaurants nearby, contributing to a favorable location sentiment.
Room Quality
4.75
Rooms reported to be disgusting with multiple damages and cleanliness issues.
Amenities
5.78
The pool was closed, and other amenities like the ice machine also needed updates.
Value for Money
6.74
General sentiment indicates guests feel they did not get good value, especially in light of cleanliness problems.
Food and Beverage
7.79
Breakfast in the morning was positively mentioned.
Overall Experience
6.76
Overall experience varied, but significant negative sentiments on cleanliness overshadowed positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:43

Property Description

Recreational Amenities
Enjoy a spa tub, fitness center, and seasonal outdoor pool for a relaxing stay.

Complimentary Services
Make use of free Wi-Fi, a continental breakfast, and room service during limited hours.

Featured Amenities
Benefit from complimentary newspapers, dry cleaning, and a 24-hour front desk service.

With a stay at Quality Inn Kings Mountain, indulge in these amenities and more. Book your stay now for a memorable experience.

Important information:

  • The seasonal pool will be open from March to September.
  • Pool access available from 11 AM to 6 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 121 reviews
Cleanliness: 2.79
Service: 7.76
Location: 8.8
Room Quality: 4.75
Amenities: 5.78
Value for Money: 6.74
Food and Beverage: 7.79
Overall Experience: 6.76
B
Barry partner
10
Pros:

We were allowed to check in early and the staff fixed a minor issue right away

2025-10-09 via Nuitee
B
Bruce
2
You should consider not coming to this one
Pros:

That place was filthy, sofa had large stains on the cushions the bed never was even slept in based on the questionable state of the sink and bath tub with very large very visible streaks of a very glove and Clorox worthy unidentified substance all over the sink and sink handle. Finally making my way to the bathroom which was only partially accessible due to the door dragging the floor which was covered in what I assume was water or not I don't know and it was nothing lacking for the trip to see that the so called deep soak bathtub has not been cleaned I'm quite sometime estimated by the height thickness and dark black ring all the way around the inside and my favorite part is how the shower handle that has absolutely nothing holding it on and comes off in your hand. It's never been what I would consider 4 or 5 stars and while I didn't ask for one it would I'm my opinion be a stay that should come with a refund and possibly a tetanus shot so sadly I gotta say I do not recommend this one and will prefer to not give it any stars at all

2025-09-28 via Nuitee
B
Bonnie family
10
Pros:

The pool was closed. Not a big deal for us. Some bad storms came through in the latter part of thw day.

2025-09-26 via Nuitee
A
Adrian family_with_children
2
Pros:

Room was disgusting had cigarettes burns in blanket bathroom had handle barely functional

2025-09-24 via Nuitee
J
John
2
Pros:

First of all I booked Comfort inn, therefore I didn't stay at Quality Inn.
Secondly, the Guy at the reservation dest ignored me when I asked him to switch me to Comfort Inn.
Something has been going on with my phone and I think that's why the booking was wrong.
I stayed 2 nights at comfort inn because that's where I always stay. Cost me extra.

2025-09-22 via Nuitee
S
Shaniya
8
Very business friendly
Pros:

The customer service was great very sweet people. The tub could use an update sanding and a new paint coat. No issue with any other cleaning though. They need a new ice machine. But other than that my stay was good no other complaints. Would definitely stay again.

2025-09-19 via Nuitee
G
george
2
Worst Place Ever - DISGUSTING
Pros:

Roach motel. This place should be condemned.
Horribly disgusting.

2025-08-29 via Nuitee
L
Laurie A. family
4
Pros:

The beds were comfortable. The bathroom was dirty, it had dirt in the bathtub/shower. The desk chair had something that looked like an oil on it. The other chair in the room had spots on it along with crumbs. The ceiling had large water spots on it and the phone in the room looked like it was growing mold on it.
It had many restaurants close by to choose from.

2025-08-20 via Nuitee
E
Eugenia
8
Pros:

Quite, well lit..breakfast in the morning

2025-07-26 via Nuitee
M
Mario partner
10
Pros:

Overall it was good

2025-07-16 via Nuitee
R
Rebecca family
10
Pros:

Easy parking and it was quiet

2025-07-08 via Nuitee
T
tonya partner
2
Pros:

Upon checking into the room i noticed dirty stains on the blankets. As i continue to inspect the room the fub was FILTHY!! It was obvious the tub hasn't been cleaned in months!! There was visible sand as well as trash on the floor. I did complain to the manager. I told him he could come see the room if he wanted too. I was very disappointed.

2025-06-08 via Nuitee
O
Odessa
4
Needs work!
Pros:

I stayed here 3 years ago and it was in better condition.
This time, the bed made a clanging sound when getting in and out, as though the box spring was made of metal.
There's no handicap access, and the grab bar had been pulled away from the wall, so it didn't aid in stepping into the bath tub.
Overall, this Quality Inn is in dire need of a quality upgrade!
I must admit, though, the check-in went well and the attendant was professional and courteous.

2025-06-04 via Nuitee
R
Robert
10
graduation weekend stay in kings mountain, nc
Pros:

everything was nice about our stay with only one exception, noisy people in the room above us from midnight until around 4am…don’t understand why people wait ‘till everyone is sleeping to begin their partying…otherwise everything was ideal!

2025-06-02 via Nuitee
M
maritza
4
Pros:

Had a terrible smell from bathroom although it didnt visually look dirty im not sure if it was the water or sewer smell but it was terrible.

2025-05-27 via Nuitee
R
Robin family
4
Pros:

The rooms were not as requested , bathroom smelled horrific , rooms were not clean

2025-05-26 via Nuitee
D
Dashaun partner
10
Pros:

Great property clean quiet and near so many good food spots!

2025-05-25 via Nuitee
C
Christine
10
Pros:

I always enjoy staying here when we come to see family.

2025-05-23 via Nuitee
R
Randy
10
Pros:

Liked being on ground floor.

2025-05-22 via Nuitee
C
Chanelle
4
Pros:

Really need to work on cleaning the rooms properly. Toenails on the floor, bugs in the coffee pot. I spilled a little water on the floor and used one of the white towels to wipe it up and wow, came away filthy brown.

2025-05-18 via Nuitee