Hampton Inn & Suites Jackson

Hotels
•
Hampton Inn
8.1 (211 reviews)
150 Campbell Oaks Drive , Jackson , US
+1 731-427-6100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions, notably 'Ebony')
Clean rooms reported by many guests
Convenient location off the interstate for road trips
Comfortable rooms for many guests
Dog friendly with space for walking
Good parking and easy check-in/checkout experiences
Cons:
Inconsistent cleanliness in some public/breakfast areas
Room issues for some guests (AC not cooling, shower not heating, flat pillows)
Breakfast quality inconsistent; occasional overflowing trash bins
One report of overbooking / no room available on arrival
Some guests felt price did not match experience
Limited walkable dining options nearby

Categories

Cleanliness
8.3
Generally reported as clean in several reviews ("Very clean", "sheets and bathroom were clean"), though a few guests noted issues with the breakfast room/trash and one report that rooms/bathroom were not very clean.
Service
9
Multiple reviews praise staff friendliness and helpfulness (specific commendation for ‘Ebony’ and morning staff); service is a clear strength overall.
Location
8.4
Conveniently located off the interstate and easy for road trips (good for quick stops); some guests noted a lack of nearby walkable restaurants.
Room Quality
7.2
Mixed reports: several guests found rooms comfortable, but there are notable issues (AC not cooling below 72, shower not heating, flat pillows) that lower the score.
Amenities
8.1
Dog-friendly, good parking and basic amenities noted; no extensive amenity issues mentioned — standard quality for this hotel tier.
Value for Money
7.6
Mixed sentiment on value: some guests said it was worth every penny, while others felt the price (example: $185) did not match condition/comfort.
Food and Beverage
7.7
Breakfast experiences vary: some guests praised the breakfast, others reported subpar quality, overflowing trash and lack of guidance on items — inconsistent overall.
Overall Experience
8.5
Majority of stays were positive with helpful staff and comfortable, clean rooms leading to repeat recommendations; some operational issues (overbooking, cleanliness lapses) tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just off Interstate 40, our hotel is only 5 miles from downtown Jackson, making it the perfect base for your stay in the area.

Modern Amenities
Enjoy our outdoor pool and stay connected with free Wi-Fi available in every room. Relax with a flat-screen TV, microwave, and refrigerator in your room, along with complimentary weekday newspaper and a coffee maker.

Complimentary Services
Start your day right with a daily breakfast and grab a cup of coffee in the lobby. Take advantage of our on-site gift shop and gym facilities during your stay.

Experience comfort and convenience at Hampton Inn and Suites Jackson – book your stay with us today!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Guest Reviews

8.1
Based on 211 reviews
Cleanliness: 8.3
Service: 9
Location: 8.4
Room Quality: 7.2
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.7
Overall Experience: 8.5
S
Sarah • solo_traveller • us
8
Awesome and refreshing
Pros:

Good

Cons:

Nothing was bad

2026-10-16 • via Nuitee
H
Heather • solo_traveller • us
10
2026-10-12 • via Nuitee
R
Rosemary • couple • us
9
We will stay at other Hampton Inns in the future
Pros:

We were very pleased with our visit. Initially we had trouble with the TV, but the staff quickly resolved the problem.

Cons:

The breakfast staff should have given instructions on various food items.

2026-09-15 • via Nuitee
C
Charlene • couple • us
10
2026-09-03 • via Nuitee
L
Lashawn • solo_traveller • us
9
Pros:

Very clean

2026-09-02 • via Nuitee
S
Sherry • couple • us
10
Definitely worth every penny I spent to stay here
Pros:

Everything

Cons:

Nothing

2026-08-31 • via Nuitee
K
Kat • solo_traveller • us
6
Pros:

Staff helpful.

Cons:

The shower in the room would not heat up. Had to switch rooms due to shower.

2026-08-28 • via Nuitee
P
Pascaline • couple • fr
8
Parfait pour faire une étape de road trip
Pros:

Excellent accueil et chambre confortable

Cons:

Petit déjeuner correct

2026-08-26 • via Nuitee
R
robertkI5222LP • Solo travel
10
Very positive
Pros:

When arriving to check in I was greeted buy Ebony who was cheerful and very helpful with getting me a room.
It was refreshing after a long day of traveling to be met with such a positive attitude and willingness to help.

2026-08-19 • via Tripadvisor
M
Mona • couple • us
9
NA
Pros:

NA

Cons:

NA

2026-08-06 • via Nuitee
U
U619KFrhondar • Family
8
Comfortable, Clean, Courteous (5 stars)
Pros:

Traveling with my 6year old grandson and his mom from Oklahoma to Virginia. Stopped here at last minute for an overnight break. Room was clean, comfortable, staff friendly and helpful. Morning checkout was easy and the morning staff were excellent in their friendliness and professionalism! Great experience all around. Would highly recommend this place.

2026-07-27 • via Tripadvisor
S
Steven • solo_traveller • us
9
Pros:

Location, great breakfast, friendly staff

2026-07-23 • via Nuitee
S
Sightseer65428316728 • Family
4
Very long uncomfortable night
Pros:

Had a double room had 1 chair for 2 people. If u get the early one has to stay on the bed. Pillows looked fluffy but we're flat. Air conditioner would not go below 72, guess it's their way to save money. Terrible nite for sleeping. Sheets and bathroom were clean. I wouldn't stay there again. You expect better for $185.00

2026-07-17 • via Tripadvisor
M
Minor • solo_traveller • us
8
2026-07-14 • via Nuitee
M
Madison • couple • us
10
Pros:

Clean, quiet and good parking

2026-07-10 • via Nuitee
D
Deborah • couple • us
4
Pass on by
Pros:

Location right off I 40. Upon checkout a nice young man actually asked how my stay was. That is rare today. I provided my feedback and he apologized and explained there were new owners recently and they were working on improving.

Cons:

Not up to Hampton standards. The room, bathroom and breakfast room were not very clean. Went to breakfast when it started and the trash bins were overflowing from the day before. The breakfast food offered was subpar in quality. Hotel needs a refresh.

2026-07-01 • via Nuitee
C
Connie • couple • us
10
2026-07-01 • via Nuitee
K
keith • family_with_children • us
10
2026-06-29 • via Nuitee
R
R3270ZNdavidp • Solo travel
10
People make the difference
Pros:

Last minute booking as I was moving. Good location with clean rooms. The thing that made me want to write this review was the great staff. There was a young lady, Ebony, that met me at the front counter. There is always a level of expectation that employees being professional, but Ebony was more. She was kind and accommodating. She addressed my needs with a great attitude and warmness. These type of interactions is what makes a hotel a cut above others. Thank you, Ebony! Because of you, I will be back.

2026-06-26 • via Tripadvisor
K
keith • family_with_children • us
10
2026-06-02 • via Nuitee