Hampton Inn & Suites Jackson

Hotels
Hampton Inn
9 (358 reviews)
150 Campbell Oaks Drive , Jackson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice property
Competitive pricing
Cons:
Housekeeping inadequacies
Television issues
Inconsistent room service

Categories

Cleanliness
7.5
Housekeeping missed multiple scheduled cleanings, affecting overall cleanliness.
Service
9.5
Front desk staff showed kindness and some staff like Amber addressed issues raised.
Location
9.5
The location is praised for its convenience and attractiveness.
Room Quality
9
Nice rooms noted, but some maintenance issues were raised.
Amenities
9
Standard amenities were available but some cleanliness issues were noted.
Value for Money
9.5
The price was perceived as reasonable for the quality.
Food and Beverage
9
Breakfast was mentioned positively.
Overall Experience
9
Overall feedback is mostly positive, but dissatisfaction with service limit the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:00

Property Description

Convenient Location
Located just off Interstate 40, our hotel is only 5 miles from downtown Jackson, making it the perfect base for your stay in the area.

Modern Amenities
Enjoy our outdoor pool and stay connected with free Wi-Fi available in every room. Relax with a flat-screen TV, microwave, and refrigerator in your room, along with complimentary weekday newspaper and a coffee maker.

Complimentary Services
Start your day right with a daily breakfast and grab a cup of coffee in the lobby. Take advantage of our on-site gift shop and gym facilities during your stay.

Experience comfort and convenience at Hampton Inn and Suites Jackson – book your stay with us today!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Location

Guest Reviews

9
Based on 358 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 9
M
Mona couple us
9
NA
Pros:

NA

Cons:

NA

2026-08-06 via Nuitee
U
U619KFrhondar Family
8
Comfortable, Clean, Courteous (5 stars)
Pros:

Traveling with my 6year old grandson and his mom from Oklahoma to Virginia. Stopped here at last minute for an overnight break. Room was clean, comfortable, staff friendly and helpful. Morning checkout was easy and the morning staff were excellent in their friendliness and professionalism! Great experience all around. Would highly recommend this place.

2026-07-27 via Tripadvisor
S
Steven solo_traveller us
9
Pros:

Location, great breakfast, friendly staff

2026-07-23 via Nuitee
S
Sightseer65428316728 Family
4
Very long uncomfortable night
Pros:

Had a double room had 1 chair for 2 people. If u get the early one has to stay on the bed. Pillows looked fluffy but we're flat. Air conditioner would not go below 72, guess it's their way to save money. Terrible nite for sleeping. Sheets and bathroom were clean. I wouldn't stay there again. You expect better for $185.00

2026-07-17 via Tripadvisor
M
Minor solo_traveller us
8
2026-07-14 via Nuitee
M
Madison couple us
10
Pros:

Clean, quiet and good parking

2026-07-10 via Nuitee
C
Connie couple us
10
2026-07-01 via Nuitee
D
Deborah couple us
4
Pass on by
Pros:

Location right off I 40. Upon checkout a nice young man actually asked how my stay was. That is rare today. I provided my feedback and he apologized and explained there were new owners recently and they were working on improving.

Cons:

Not up to Hampton standards. The room, bathroom and breakfast room were not very clean. Went to breakfast when it started and the trash bins were overflowing from the day before. The breakfast food offered was subpar in quality. Hotel needs a refresh.

2026-07-01 via Nuitee
K
keith family_with_children us
10
2026-06-29 via Nuitee
R
R3270ZNdavidp Solo travel
10
People make the difference
Pros:

Last minute booking as I was moving. Good location with clean rooms. The thing that made me want to write this review was the great staff. There was a young lady, Ebony, that met me at the front counter. There is always a level of expectation that employees being professional, but Ebony was more. She was kind and accommodating. She addressed my needs with a great attitude and warmness. These type of interactions is what makes a hotel a cut above others. Thank you, Ebony! Because of you, I will be back.

2026-06-26 via Tripadvisor
L
Lauren family_with_children us
10
2026-06-02 via Nuitee
K
keith family_with_children us
10
2026-06-02 via Nuitee
S
Shannon couple us
10
Dog friendly comfort!
Pros:

Clean and convenient! Staff is very accommodating and friendly. Very dog friendly with lots of space to walk them around.

2026-05-26 via Nuitee
K
Kayla couple us
8
It was okay for a quick rest stop.
Pros:

Easy off and on the interstate for a quick sleep while traveling.

Cons:

No restaurants within a walkable area. We had to get back in the car to go find food after driving all day.

2026-05-25 via Nuitee
F
Frankie solo_traveller us
1
Cons:

We reserved a room. And paid. But got there. They had no room available. But we did a refund. But very inconvenient

2026-05-18 via Nuitee
V
Vicki couple us
9
2026-05-12 via Nuitee
G
Greg solo_traveller us
10
2026-05-12 via Nuitee
M
Madison couple us
10
2026-05-12 via Nuitee
D
Dorothy couple us
10
Excellent
Pros:

Great location
Will visit again

2026-05-10 via Nuitee
G
Griffin solo_traveller us
10
2026-05-09 via Nuitee