Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location (Sannomiya/Motomachi/near Ikuta Shrine and shops)
Very polite, helpful staff
Clean and spacious rooms with comfortable beds
Good breakfast offering
Large public bath/onsen and sauna; underground parking available
Good value / cost performance
Cons:
Occasional sewer/pipe odor in some rooms
Poor guest hygiene in public bath (items left behind) and etiquette issues
Limited number of washing machines on site
No on-site alcohol sales
Short bath opening hours reported
Some rooms have poor outside views; occasional charging outlet problems

Categories

Cleanliness
8
Multiple reviews praise strong cleanliness and a fresh feel in rooms and public areas, but several guests reported a persistent sewer/pipe odor in some rooms and instances of discarded items in the bath area left by other guests, moderately lowering this score.
Service
9.2
Staff are repeatedly described as very polite, extremely helpful and kind; multiple guests said staff interactions made their stay comfortable and that they'd use the hotel again.
Location
9
Location is consistently highlighted as excellent — in Sannomiya/near shopping, restaurants, Ikuta Shrine and convenient for travel — making access and local activities very easy.
Room Quality
8.4
Rooms are frequently described as spacious and comfortable with good beds, but some guests noted poor outside views, occasional electrical/charging outlet issues, and minor layout/ventilation concerns.
Amenities
7.6
Amenities (large public bath/onsen, sauna, underground parking, lounge tea) are strong and well liked, but complaints include few washing machines, no on-site alcohol sales, limited bath hours, some gender differences in facilities (e.g., no cold tub for women reported) and crowd/etiquette issues among other guests.
Value for Money
8.8
Multiple guests called the hotel 'decent and affordable' or praised its cost performance (コスパ), indicating good perceived value relative to price.
Food and Beverage
8.6
Breakfast is praised in several reviews as plentiful and carefully prepared, while one guest requested better plate-return organization at the buffet — overall positive but with a minor operational note.
Overall Experience
7.6
Overall impressions are generally positive (many guests described a pleasant or wonderful stay and willingness to return), but recurring issues — bath-area hygiene by other guests, occasional sewer odors, limited laundry facilities and some amenity limitations — reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:42

Property Description

Central Location in Kobe
Discover the charm of Kobe with a stay at Hotel Monterey Kobe, conveniently located less than 1 km from Kobe Center for Overseas Migration and Cultural Interaction.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, a desk, and a hairdryer.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and private parking during your stay at this 4-star hotel.

Experience the best of Kobe at Hotel Monterey Kobe. Book now for an unforgettable stay!

Important information:

From 1st April 2022, the property will prepare some amenities like toothbrush, hair brush and leather at the front desk due to SDGs.

To ensure our guests can use the hotel with peace of mind, Hotel Monterey Kobe will be conducting a mandatory electrical equipment inspection and will implement a power outage throughout the building.
Date: Monday, December 9, 2024, 13:00-15:00

*Electrical equipment in guest rooms, water heaters, water supplies, and toilets will also be unavailable during this time.
Elevators will also be unavailable during the work.
The mechanical parking lot attached to the hotel will also be inoperable during the work, so guests will not be able to leave.
Emergency lights in guest rooms will be turned on during the power outage.
Please note that emergency lights cannot be turned off.

We appreciate your understanding and cooperation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.4
Based on 3555 reviews
Cleanliness: 8
Service: 9.2
Location: 9
Room Quality: 8.4
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 8.6
Overall Experience: 7.6
Y
Yantong • couple • cn
9
Pros:

位置非常不错 酒店整体也很舒服 房间很大两个行李箱都能同时打开（相比其他日本的住宿哈哈）

2026-10-24 • via Nuitee
粟谷 • solo_traveller • jp
7
2026-10-24 • via Nuitee
慧婷 • couple • tw
9
2026-10-24 • via Nuitee
S
Souichi • extended_group • jp
9
2026-10-23 • via Nuitee
H
Hiroko • extended_group • jp
8
2026-10-23 • via Nuitee
M
Miho • couple • us
10
Great place for family near the station
Pros:

Spacious room, hotel decor is nice. Great public bath

Cons:

The public bath hours are short

2026-10-22 • via Nuitee
A
Akinobu • couple • jp
8
2026-10-21 • via Nuitee
Y
yuki • couple • jp
8
2026-10-21 • via Nuitee
S
Sophie • couple • fr
6
Pros:

L’emplacement de cet hôtel est parfait. Pas très loin de la gare et dans une zone animée.

Cons:

L’hôtel est un peu vieillot. Le ménage est très superficiel.
Nous avons dû demander une intervention rapide pour as aspirer la moquette réellement sale.
L’équipe a été assez réactive.

2026-10-20 • via Nuitee
サック • couple • jp
9
2026-10-20 • via Nuitee
L
LEE • family_with_children • kr
10
Pros:

깔끔하고분위기

Cons:

없음

2026-10-19 • via Nuitee
Y
yi ting • extended_group • tw
7
整體空間寬敞、燈光明亮。
Pros:

提供需求，可以得到回應。

Cons:

床墊底下無包圍起來，小孩會害怕。

2026-10-19 • via Nuitee
C
Chee Yin • couple • ca
9
Very conveniently located. The room is bigger.
Pros:

Location is good and clean

2026-10-18 • via Nuitee
K
kanamori • couple • jp
5
まあまあ
Pros:

朝食のメニューが豊富で満足でした。

Cons:

大浴場で中国人観光客のマナーがあまり良くなかった。浴場入り口で人数制限して配慮してくれていたが、落ち着けなかった。

2026-10-18 • via Nuitee
J
JungHoon • family_with_children • kr
8
호텔 몬토레 숙박 후기
Pros:

한국어를 할 수 있는 직원과 산노미야 중심부와 가까워서 좋았어요

Cons:

조식시 덥밥같이 재료를 첨가해서 먹는 밥은 영어나 한국어 설명이 더 있으면 좋을 것 같아요.

2026-10-18 • via Nuitee
め • couple • jp
10
2026-10-17 • via Nuitee
カズ • family_with_children • jp
9
2026-10-17 • via Nuitee
T
Tamir • couple • il
10
מלון מודרני . חדר גדול ונוח במידות .
Pros:

מיקום מצוין. מלון מודרני

Cons:

המיטה לא הייתה נוחה, מזרן קשה מאד

2026-10-17 • via Nuitee
D
David • couple • il
10
2026-10-17 • via Nuitee
C
Connie • family_with_children • sg
9
Pros:

We like the location. Is a short distance to the train station. Lots of restaurants around the hotel yet the hotel is very quiet.

Cons:

Nothing

2026-10-17 • via Nuitee