Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent central location (Sannomiya/Motomachi/near Ikuta Shrine and shops)
Very polite, helpful staff
Clean and spacious rooms with comfortable beds
Good breakfast offering
Large public bath/onsen and sauna; underground parking available
Good value / cost performance
Cons:
Occasional sewer/pipe odor in some rooms
Poor guest hygiene in public bath (items left behind) and etiquette issues
Limited number of washing machines on site
No on-site alcohol sales
Short bath opening hours reported
Some rooms have poor outside views; occasional charging outlet problems

Categories

Cleanliness
8
Multiple reviews praise strong cleanliness and a fresh feel in rooms and public areas, but several guests reported a persistent sewer/pipe odor in some rooms and instances of discarded items in the bath area left by other guests, moderately lowering this score.
Service
9.2
Staff are repeatedly described as very polite, extremely helpful and kind; multiple guests said staff interactions made their stay comfortable and that they'd use the hotel again.
Location
9
Location is consistently highlighted as excellent — in Sannomiya/near shopping, restaurants, Ikuta Shrine and convenient for travel — making access and local activities very easy.
Room Quality
8.4
Rooms are frequently described as spacious and comfortable with good beds, but some guests noted poor outside views, occasional electrical/charging outlet issues, and minor layout/ventilation concerns.
Amenities
7.6
Amenities (large public bath/onsen, sauna, underground parking, lounge tea) are strong and well liked, but complaints include few washing machines, no on-site alcohol sales, limited bath hours, some gender differences in facilities (e.g., no cold tub for women reported) and crowd/etiquette issues among other guests.
Value for Money
8.8
Multiple guests called the hotel 'decent and affordable' or praised its cost performance (コスパ), indicating good perceived value relative to price.
Food and Beverage
8.6
Breakfast is praised in several reviews as plentiful and carefully prepared, while one guest requested better plate-return organization at the buffet — overall positive but with a minor operational note.
Overall Experience
7.6
Overall impressions are generally positive (many guests described a pleasant or wonderful stay and willingness to return), but recurring issues — bath-area hygiene by other guests, occasional sewer odors, limited laundry facilities and some amenity limitations — reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:42

Property Description

Central Location in Kobe
Discover the charm of Kobe with a stay at Hotel Monterey Kobe, conveniently located less than 1 km from Kobe Center for Overseas Migration and Cultural Interaction.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, a desk, and a hairdryer.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, on-site restaurant, and private parking during your stay at this 4-star hotel.

Experience the best of Kobe at Hotel Monterey Kobe. Book now for an unforgettable stay!

Important information:

From 1st April 2022, the property will prepare some amenities like toothbrush, hair brush and leather at the front desk due to SDGs.

To ensure our guests can use the hotel with peace of mind, Hotel Monterey Kobe will be conducting a mandatory electrical equipment inspection and will implement a power outage throughout the building.
Date: Monday, December 9, 2024, 13:00-15:00

*Electrical equipment in guest rooms, water heaters, water supplies, and toilets will also be unavailable during this time.
Elevators will also be unavailable during the work.
The mechanical parking lot attached to the hotel will also be inoperable during the work, so guests will not be able to leave.
Emergency lights in guest rooms will be turned on during the power outage.
Please note that emergency lights cannot be turned off.

We appreciate your understanding and cooperation.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Guest Reviews

8.4
Based on 3555 reviews
Cleanliness: 8
Service: 9.2
Location: 9
Room Quality: 8.4
Amenities: 7.6
Value for Money: 8.8
Food and Beverage: 8.6
Overall Experience: 7.6
K
Kanae • solo_traveller • jp
8
2026-08-29 • via Nuitee
T
Tamami • solo_traveller • jp
10
一人でも安心して滞在できます。
Pros:

スタッフの対応がとても丁寧でした。
朝食のメニューの豊富さと美味しさにとても満足でした。
スパのスチームサウナは、とても心地よくリラックスしました。

Cons:

特にないです。

2026-08-29 • via Nuitee
M
Minkyung • extended_group • kr
7
2026-08-29 • via Nuitee
菜桜 • solo_traveller • jp
8
2026-08-28 • via Nuitee
トキエ • extended_group • jp
8
快適でした。
Pros:

温泉があったこと♨️

Cons:

特に無し

2026-08-28 • via Nuitee
S
SHOBU • solo_traveller • at
10
2026-08-27 • via Nuitee
H
Hsin Mei • family_with_children • tw
9
2026-08-27 • via Nuitee
えーみ。 • solo_traveller • jp
8
2026-08-27 • via Nuitee
Y
Ya Ting • family_with_children • tw
9
2026-08-26 • via Nuitee
P
PEIWEN • couple • tw
10
2026-08-26 • via Nuitee
P
PEIWEN • couple • tw
10
2026-08-26 • via Nuitee
J
Jessica • extended_group • tw
9
Pros:

地理位置超方便，轉角就是24小時的唐吉訶德。生田神社⛩️轉個彎也就到了。

Cons:

電梯有點慢

2026-08-26 • via Nuitee
C
CHI-HUA • family_with_children • tw
9
輕鬆愉快的體驗
Pros:

地點位置方便，住宿安靜，出門就熱鬧大街

Cons:

自駕停車車位較不足，飯店另有配合的停車場，需走約200公尺

2026-08-26 • via Nuitee
N
noriko • extended_group • jp
7
2026-08-25 • via Nuitee
美慧 • family_with_children • tw
9
地點好 服務佳
Pros:

住宿地點佳

Cons:

無

2026-08-25 • via Nuitee
A
AIRI • couple • jp
10
快適
Pros:

接客が丁寧で優しくてすごくよかったです

Cons:

ありません

2026-08-25 • via Nuitee
H
Hiroshi • solo_traveller • jp
10
2026-08-25 • via Nuitee
A
Ai • solo_traveller • jp
10
Pros:

朝食ビュッフェ！充実したメニューで朝からテンションあがった！

2026-08-25 • via Nuitee
A
AKI • solo_traveller • jp
8
2026-08-24 • via Nuitee
J
jiahui • couple • cn
9
2026-08-24 • via Nuitee