Protur Residencia Son Floriana

Hotels
Protur Hotels
9.1 (613 reviews)
Avenida Magnolia, s/n , Cala Bona , es

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Noise issues
Lacking amenities

Categories

Cleanliness
8.49
Some issues with unpleasant odors reported in the bathroom.
Service
9.46
Most guests mentioned friendly and attentive staff, although one negative experience was noted.
Location
9.5
Convenient and pleasant location, great for enjoying meals outside on the terrace.
Room Quality
8.95
Generally cozy and charming accommodations, but some rooms faced noise issues.
Amenities
8.48
Some amenities were lacking, such as malfunctioning equipment and limited coffee options.
Value for Money
8.44
Some guests mentioned poor value due to noise disruptions and needed renovations.
Food and Beverage
9.99
Highly praised for the quality of food, especially breakfast and restaurant satisfaction.
Overall Experience
9.46
Overall positive feedback, despite some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:16

Property Description

Charming Countryside Retreat

Rustic Atmosphere with Modern Luxuries: Experience the perfect blend of traditional charm and contemporary comforts at Son Floriana.

Artistic Interiors and Mediterranean Feel: Admire the fine art pieces against the rustic stone walls and relax in a room that exudes Mediterranean vibes with terracotta tiles and antique furnishings.

Culinary Delights and Relaxation: Indulge in a delightful buffet breakfast to start your day and savor delicious Majorcan and international dishes in the evening. Unwind by the outdoor pool or in the picturesque garden for a truly tranquil stay.

Book now for a serene escape at Son Floriana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

9.1
Based on 613 reviews
Cleanliness: 8.49
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 9.99
Overall Experience: 9.46
K
Ksenia solo_traveller de
8
Great, but there is room for improvement.
Pros:

Really lovely place. The breakfast was great and the staff/cleaning ladies were absolutely wonderful. The restaurant is fantastic!

Cons:

The check-in process. Nobody tells you anything about the hotel (wifi, where to find what, the various perks). It is a missed opportunity and lowers the value of the whole experience.
The website of the restaurant is also not very helpful. If you want the tasting menu, you have to specify that at the time of the reservation.

2026-08-08 via Nuitee
S
sabine solo_traveller de
7
Pros:

The restaurant was very nice! However the furniture in the hotel including bed need to be updated!

Cons:

The restaurant!

2026-08-07 via Nuitee
J
Jacqueline family_with_children gb
10
Fantastic weekend. Superb accommodation away from the main street.
Pros:

This was an absolute gem of a find. Fabulous accommodation, comfy and clean rooms. Breakfast was great!! Staff were very friendly and accommodating - nothing was too much trouble! We ate at the in house restaurant and can thoroughly recommend! :)

Cons:

Nothing

2026-08-03 via Nuitee
M
Maxime couple nl
10
2026-07-19 via Nuitee
D
Diane solo_traveller gb
10
Beautiful setting, relaxing environment with everything you need!
Pros:

The hotel is beautiful with well cared for courtyards abundant with pergolas and flowers. It's very quiet and so relaxing but only a stones throw away from the main street where all the bars, shops and restaurants are and the route is quite flat which is a bonus. Also not far from the bus stop should you want to take the A42 bus from and back to the airport. The journey is about 1hr 45 minutes but the buses are air conditioned so bearable. The staff were very pleasant and helpful and on hand for any assistance required. My room was lovely, shabby chic, very clean and fantastic air conditioning which is always a must for me!!🥵 There is a mini fridge and tea/coffee facilities in the room. Not all rooms have terraces or balconies so make sure you request one if preferred although it would have too hot to sit on one at the time of my visit and the beautiful courtyards were only down a small flight of stairs where there are plenty of seating areas in the sun or shade. Beach towels for the pool are provided in your room and changed every day if required. The pool although quite small is set in it's own little pattio area with small trees and potted shrubs. There are plenty of sun beds with parasols and little seats with tables. There is even some gym equipment under it's own pergola if you're so inclined!
Good selection for breakfast, cereals, cold meats and cheeses, fruits , bread/rolls with a toaster and fresh juices, cakes and biscuits etc. A cooked breakfast is also offered cooked to perfection. The dining room is air conditioned but there is also an outside eating area in it's own lovely setting. There is also a restaurant and I would have tried if my stay had been longer as the menu looked amazing
https://restaurantesonfloriana.c
There is nothing negative i can say about hotel except if you're looking for something lively, busy and loud then this is not the hotel for you.

Cons:

Nothing to add here.

2026-07-16 via Nuitee
I
Ingrid extended_group at
10
2026-07-10 via Nuitee
K
Katy couple gb
10
Tranquil and relaxing
Pros:

Beautiful setting, so peaceful and relaxing despite being just a stones throw from the beach and restaurants of Cala Bona. The staff were lovely and so helpful. Look out for the tortoises in the garden who come to you when you call them!

Cons:

Nothing to dislike

2026-07-08 via Nuitee
A
Andrea couple it
8
2026-07-08 via Nuitee
B
Britta solo_traveller de
9
Wunderschönes Landhotel
Pros:

Ich habe selten so ein schönes und liebevoll eingerichtetes Hotel gesehen. Jedes kleine Detail war sehr geschmackvoll. Das Frühstücksangebot mit Omelett und frischen leckeren Croissants war klasse. Die Servicekraft/Zimmermädchen bekommt 5 Sterne. Sehr freundlicher Empfang. Mittagessen im schönen Restaurant sehr zu empfehlen. Wir kommen garantiert wieder. Pool und Anlage ein Traum.

Cons:

Wir hatten ein Eckzimmer, welches nachts hellhörig war durch Straßenverkehr, wofür das Hotel jedoch nichts konnte. Würde beim nächsten Mal ein anderes Zimmer nehmen wollen.

2026-07-04 via Nuitee
D
Daniel solo_traveller de
8
Wunderschöne Finca mit noch größerem Potential
Pros:

Das Hotel ist im Stil einer Finca gehalten, sehr authentisch und wunderschön. Die Gartenanlagen rund um das Hotel sind sehr gut gepflegt, sauber und tragen zu einem tollen optischen Erlebnis bei. Unser Zimmer war ebenfalls in authentischem Finca Stil gehalten. Das Frühstück ist reichhaltig, wir vermuten regional und es wird sofort nachgelegt wenn etwas leer ist. Der Service zum Frühstück lässt keine Fragen offen, nicht selbstverständlich sprechen die Damen mehrere Sprachen und gehen auf jeden Wunsch ein. Catla ist hier besonders hervorzuheben, sie hat sich liebevoll mit wertvollen Tipps für die Region um uns gekümmert und war immer sehr geduldig dabei unsere Spanischkenntnisse zu verbessern.
Nach einem Ausfall von Wasser im gesamten Haus, worüber wir das Personal informiert hatten, wurde sich trotz eines landesweiten Feiertages sehr schnell um die Wiederinstandsetzung gekümmert.

Cons:

Die nun genannten Punkte sollen lediglich als Anmerkung dazu dienen, was verbessert werden könnte um den Aufenthalt in Zukunft wirklich hervorragend zu gestalten.

Der Check-in startete mit einem Drink und war sehr aufmerksam, allerdings kam danach nur der Transfer zum Zimmer mit dem kurzen Hinweis zu den Frühstücks-Zeiten. Hier wären Infos zum Pool, den Schildkröten im Garten, dem Check-out, Raumreinigung, Minibar, etc. hilfreich gewesen, denn auf dem Zimmer liegen diese Informationen nicht aus.

In unserem Zimmer konnte man sehen, dass der hier in einigen Bewertungen genannte Schimmel gut behandelt wurde. Theoretisch könnte man die Stellen noch überstreichen um dem Gast ein besseres Gefühl zu geben. Wir sind aufgrund der Tatsache dass das Schimmelproblem offensichtlich behandelt wurde nicht so kleinlich, können uns aber gut vorstellen, dass andere Besucher das negativer bewerten.

Die Duschtür in unserem Bad hat zwar eine Lamelle, welche das Austreten von Wasser verhindern soll, diese ist jedoch zu kurz und fällt regelmäßig ab, was unweigerlich dazu führt, dass beim Duschen regelmäßig ein 1/4 des Bodens in Badezimmer mit unter Wasser steht. Wir haben das immer mit einem Handtuch zusätzlich zu dem Badvorleger behoben. Allerdings könnte man auch hier mit einer etwas längeren Lamelle das Problem womöglich eindämmen und damit für ein noch schöneres Erlebnis sorgen. Das Problem haben wir übrigens auch angesprochen und es schien bekannt zu sein, allerdings nicht behoben werden zu können.

Wir hatten über unseren Aufenthalt auch mehrfach das Gefühl, dass sich die angestellten Damen im Haus deutlich aufmerksamer und serviceorientierter um uns gekümmert haben als die Herren. Hier darf von den Herren gerne das gleiche Niveau erreicht werden. Beispielsweise hatte sich eine Taube ins Haus und vor unser Zimmer verirrt. Wir sowie ein anderer Gast haben Bescheid gegeben, am Ende konnte aber nichts getan werden.

2026-07-03 via Nuitee
S
Susanne couple de
10
Ein wunderschöner Urlaub , eine hervorragende Unterkunft . Dad Personal liest dir jeden Wunsch von den Augen ab .
Pros:

Ein Traum wir werden wiederkommen

Cons:

Nichts!!!

2026-06-26 via Nuitee
G
Gosia i Grzegorz solo_traveller pl
10
Pros:

Rezydencja wspaniała, 200 letni dom, zielono,kwiaty, wystrój cudowny, jak rzadko się zdarza w realu jeszcze piękniej, pokoje bardzo ładne, dostaliśmy z balkonikiem wspaniały. Basen bardzo ładny,leżaki mega wygodne super. Śniadania dobre,lecz monotonne codziennie praktycznie to samo. Popracował bym nad kawą,szukał bym dla tego miejsca najlepszej kawy. Ogólnie wspaniałe ciche mega miejsce.

2026-06-23 via Nuitee
P
Patrycja couple gb
9
Amazing! I would stay again definitely!
Pros:

The property is beautiful with great ambience and atmosphere. You feel like at the family holiday home there. Staff are very friendly and helpful. We loved this place and although didn’t like Cala Bona so much I could go back to this hotel again. The place was homey, clean and authentic. Small swimming pool but great for a quick cooling down after lounging on the sun. For us it was perfect. We didn’t go to the crowdy beach as we enjoyed this place a lot. You can help yourself to a coffee/tea after check out. The whole interior is beautiful and the breakfast was great too! You also get a beach towel which is nice. It feels safe, homey and comfortable.

Cons:

We went to the restaurant on the second night in the row. I could not eat many things from the menu as I was pregnant. I ordered onion soup but it wasn’t very nice. It was dissapointing that we were not told there was an option to order an octopus, only found out when asked the locals next to us what they were eating. Only a as offered this when I returned the onion soup as it was impossible to eat it. It was made of so much oil. Otherwise the staff were apologetic and understanding. It’s a nice place really but if I knew there was an octopus from the start I would have ordered it instead of the soup.

2026-06-22 via Nuitee
A
Angela solo_traveller it
8
Pros:

Si tratta di una vecchia casa di campagna molto simpatica ed accogliente. Lo staff molto disponibile. Il ristorante buono così come la prima colazione.
Unica pecca è il rumore della strada che durante la notte da un po fastidio. Struttura di charme

2026-06-22 via Nuitee
L
Lara couple de
10
2026-06-21 via Nuitee
M
Mija couple si
6
Overall, while the location and the friendly welcome were definite highlights, I do not feel that the hotel offered good
Pros:

The best thing about this hotel was its location. It was only a few minutes’ walk from the Cala Bona waterfront and close to all the restaurants, cafés, shops, and local attractions. I also liked that the resort was relatively small and had a more personal, cozy atmosphere compared to larger resorts. Having a restaurant on-site was convenient as well. Upon arrival, my partner and I were pleasantly surprised by how friendly and welcoming the staff were. They even helped us with our luggage, which made a great first impression

Cons:

On our first night, we noticed that although the room looked similar to the photos, it was in a more worn and dated condition than we had expected. Before going to sleep, we had to deal with several ants in the room. I assume they may have entered through the windows while the room was being aired out before our arrival.

The bathroom was poorly lit, with lighting only around the mirror, and the light itself was quite dim and yellow. There was also an unpleasant smell in the bathroom, which seemed to be coming from the drains or plumbing.

Breakfast was included in the price, and considering the cost of the stay, I expected a wider selection. The buffet mainly consisted of a few cold cuts, bread, yogurts, water, and juice. The coffee offered by the waitress was consistently overbrewed and not very enjoyable. Additionally, I was not aware that there were other breakfast options available besides eggs, as this was never clearly explained. Communication was difficult because some of the staff had limited English skills, which led to confusion and misunderstandings about the breakfast service. Unfortunately, this affected our overall breakfast experience and made it less enjoyable.

2026-06-15 via Nuitee
P
Patrizia couple it
10
2026-06-05 via Nuitee
C
Cheryl couple gb
9
Loved the traditional bodega setting and felt very welcome
Pros:

The hotel was an amazing restaurant with a small number of boutique rooms.
There was a small private pool in a beautiful setting . The host and all staff were very welcoming , helpful and friendly. We loved it and would go back 😀

Cons:

Nothing

2026-05-31 via Nuitee
S
Stefania couple it
8
2026-05-31 via Nuitee
K
Karen Maria couple fr
9
2026-05-28 via Nuitee