Arte Sofia Hotel

Hotels
8.8 (2687 reviews)
5, Dondukov Blvd , Sofia , bg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Excellent central location near metro and attractions
Helpful reception and luggage storage after check-out
Bright, spacious rooms and comfortable for many guests
Good value for the price
Generally clean rooms and bathrooms (for many guests)
Cons:
Carpet stains and occasional strong chemical smell in bedding reported
Shower mold/slow drain and some small shower enclosures
Some rooms have very soft/uncomfortable mattresses
Breakfast quality inconsistent (e.g., tomatoes almost rotten, coffee taste)
No on-site parking; elevator reported as poor

Categories

Cleanliness
7.6
Mixed comments: several guests praise rooms and bathrooms as very clean, but multiple reviews call out carpet stains, a moldy shower base and slow drain, and an older bathroom in need of renovation — overall cleanliness is noticeably inconsistent.
Service
9.4
Generally positive: receptionists described as kind and staff frequently helpful (including luggage storage after check-out); a minority mention brusque or poor-tempered staff at breakfast/portaria, but overall service sentiment is strong.
Location
9.8
Outstanding: many reviewers highlight perfect/ excellent location near tourist sites, metro/tram (Serdika), and walking distance to main points — repeatedly cited as the hotel's main strength.
Room Quality
8.3
Mostly positive: rooms are described as bright, spacious and comfortable with good beds for many guests; isolated reports of very soft/unsupportive mattresses that cause back pain reduce this score slightly.
Amenities
8
Mixed: useful amenities noted (TV, toiletries, luggage storage, easy self-check after hours), but issues include an old bathroom in some rooms, a problematic elevator and lack of parking nearby.
Value for Money
9.4
Strong value: several guests explicitly commend the hotel as giving excellent value for the price and suitable for budget-conscious travelers, particularly given the central location and cleanliness.
Food and Beverage
8.3
Mixed feedback: some guests praise the breakfast as perfect, while others note problems (almost-rotten tomatoes, coffee not to taste); overall acceptable but inconsistent.
Overall Experience
9.6
Generally very positive: many guests say they were very satisfied and would return, citing location, cleanliness and comfort; isolated negative experiences (smell in bedding, carpet stains, mattress issues) temper but do not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:47

Property Description

Luxurious Accommodation in the Heart of Sofia

Stylish Rooms with Modern Amenities
Experience the comfort of our stylish rooms at Arte Sofia Hotel, featuring warm and light-toned furniture, flat-screen TVs, and minibars. The private bathrooms come equipped with complimentary toiletries for your convenience.

Delicious Dining Options and Convenient Location
Indulge in international and Bulgarian cuisine at our on-site restaurant, and don't miss the rich buffet breakfast. Located centrally, guests can easily explore nearby attractions like the National Archaeological Museum and Boulevard Vitosha on foot.

For a memorable stay in Sofia, book your accommodation at Arte Sofia Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.8
Based on 2687 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.8
Room Quality: 8.3
Amenities: 8
Value for Money: 9.4
Food and Beverage: 8.3
Overall Experience: 9.6
D
DEVANA • family_with_children • si
7
Dobra lokacija
Pros:

Top lokacija, v centru mesta - pokeg vseh znamenitosti.

Cons:

Vonj in nečistoča sob!
Manj prijazno osebje.

2026-08-22 • via Nuitee
D
Davide • solo_traveller • it
6
2026-08-22 • via Nuitee
S
sandro • couple • it
8
La Bulgaria mi ha sorpreso positivamente
Pros:

Non era male un buon voto8

2026-08-22 • via Nuitee
R
Rizzo • solo_traveller • it
6
2026-08-22 • via Nuitee
I
Ivan • solo_traveller • bg
10
Pros:

The location
The breakfast

Cons:

The bathroom was too tight!

2026-08-21 • via Nuitee
S
Stela • solo_traveller • de
8
2026-08-20 • via Nuitee
O
Oleksandr Hrek • solo_traveller • ua
9
2026-08-20 • via Nuitee
A
Antonello • couple • it
8
2026-08-20 • via Nuitee
R
Robert • solo_traveller • se
9
2026-08-20 • via Nuitee
M
Meritxell • couple • es
8
2026-08-19 • via Nuitee
D
danilo • family_with_children • it
10
Pros:

Tutto

2026-08-19 • via Nuitee
W
Wojciech • family_with_children • pl
9
Hotel wart uwagi w dobrej lokalizacji i cenie.
Pros:

Wspaniała lokalizacja w centrum miasta blisko zabytków, sklepów, restauracji, Duży pokój, dobre śniadania, wejście na kod.

Cons:

Brak szafki w łazience, na wykładzinie w pokoju plamy, w szafie brak jakichś półek na położenie rzeczy.

2026-08-19 • via Nuitee
J
Jaume • solo_traveller • es
9
2026-08-18 • via Nuitee
Y
Yolanda • solo_traveller • pt
10
Pros:

First of all, this hotel should have a better rating...Ivan is the nicest host, super friendly and helpful (he should be the manager); the cleaning staff is amazing; nice and complete breakfast; superb location; well maintained old town hotel with vintage vibe; quiet and comfortable; super clean! It is also pet-friendly. The standard room has enough space for 2. Having a receptionist is a plus for me. You have a coffee shop just next door and more on the same street, a great pizzeria just a few steps away, 2 supermarkets (lidl and billa) close by, etc.

Cons:

I loved everything but i would suggest prices for singles and a microwave for guests at the restaurant.

2026-08-17 • via Nuitee
O
OSCAR • solo_traveller • es
9
2026-08-17 • via Nuitee
J
Juan Alberto • couple • es
8
Excelente en ubicación, aunque escaso confort
Pros:

La ubicación es excelente, muy próximo a los principales puntos de interés turístico. El desayuno es correcto y variado.

Cons:

El colchón era extremadamente blando, lo que motivó dolor lumbar. La sábana bajera era pequeña y no ajustable, por lo que al moverte te quedabas encima del colchón, que no tenía funda.

2026-08-17 • via Nuitee
N
NIF: 515053511 • family_with_children • pt
6
Cons:

Breakfast

2026-08-16 • via Nuitee
M
Máté • solo_traveller • hu
10
2026-08-15 • via Nuitee
I
ihssan • solo_traveller • ma
8
2026-08-15 • via Nuitee
N
Naomi • solo_traveller • jp
10
最高でした！
Pros:

抜群のロケーション。値段が手頃で、お部屋も朝食も素晴らしいです。

ソフィアの中心地であるSerdika駅(M1・M4側)の地下街出口に面しており、空港(M4線)にも、中央駅・中央バスステーション(M2線)にも地下鉄1本でアクセスできます。遺跡やヴィトシャ大通り、聖ネデリャ教会、セントラル・ハリなどの観光地に歩いて行けます。

朝食はぜひ全種類試してみてください。メキツァが特においしかったです。
ベッドが広く、寝心地がいいです。
アメニティや水回りも良好です。
エレベーターがあるのもありがたい点です。

2回目のリピートです。
次回もぜひArteに宿泊したいです！

2026-08-15 • via Nuitee