Arte Sofia Hotel

Hotels
8.8 (2717 reviews)
5, Dondukov Blvd , Sofia , BG

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent central location near metro and attractions
Helpful reception and luggage storage after check-out
Bright, spacious rooms and comfortable for many guests
Good value for the price
Generally clean rooms and bathrooms (for many guests)
Cons:
Carpet stains and occasional strong chemical smell in bedding reported
Shower mold/slow drain and some small shower enclosures
Some rooms have very soft/uncomfortable mattresses
Breakfast quality inconsistent (e.g., tomatoes almost rotten, coffee taste)
No on-site parking; elevator reported as poor

Categories

Cleanliness
7.6
Mixed comments: several guests praise rooms and bathrooms as very clean, but multiple reviews call out carpet stains, a moldy shower base and slow drain, and an older bathroom in need of renovation — overall cleanliness is noticeably inconsistent.
Service
9.4
Generally positive: receptionists described as kind and staff frequently helpful (including luggage storage after check-out); a minority mention brusque or poor-tempered staff at breakfast/portaria, but overall service sentiment is strong.
Location
9.8
Outstanding: many reviewers highlight perfect/ excellent location near tourist sites, metro/tram (Serdika), and walking distance to main points — repeatedly cited as the hotel's main strength.
Room Quality
8.3
Mostly positive: rooms are described as bright, spacious and comfortable with good beds for many guests; isolated reports of very soft/unsupportive mattresses that cause back pain reduce this score slightly.
Amenities
8
Mixed: useful amenities noted (TV, toiletries, luggage storage, easy self-check after hours), but issues include an old bathroom in some rooms, a problematic elevator and lack of parking nearby.
Value for Money
9.4
Strong value: several guests explicitly commend the hotel as giving excellent value for the price and suitable for budget-conscious travelers, particularly given the central location and cleanliness.
Food and Beverage
8.3
Mixed feedback: some guests praise the breakfast as perfect, while others note problems (almost-rotten tomatoes, coffee not to taste); overall acceptable but inconsistent.
Overall Experience
9.6
Generally very positive: many guests say they were very satisfied and would return, citing location, cleanliness and comfort; isolated negative experiences (smell in bedding, carpet stains, mattress issues) temper but do not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:47

Property Description

Luxurious Accommodation in the Heart of Sofia

Stylish Rooms with Modern Amenities
Experience the comfort of our stylish rooms at Arte Sofia Hotel, featuring warm and light-toned furniture, flat-screen TVs, and minibars. The private bathrooms come equipped with complimentary toiletries for your convenience.

Delicious Dining Options and Convenient Location
Indulge in international and Bulgarian cuisine at our on-site restaurant, and don't miss the rich buffet breakfast. Located centrally, guests can easily explore nearby attractions like the National Archaeological Museum and Boulevard Vitosha on foot.

For a memorable stay in Sofia, book your accommodation at Arte Sofia Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.8
Based on 2717 reviews
Cleanliness: 7.6
Service: 9.4
Location: 9.8
Room Quality: 8.3
Amenities: 8
Value for Money: 9.4
Food and Beverage: 8.3
Overall Experience: 9.6
P
Presiyan Georgiev • solo_traveller • bg
10
Pros:

Приятно ме изненада закуската.

2026-10-29 • via Nuitee
M
Michael • solo_traveller • ua
10
2026-10-27 • via Nuitee
M
Miriam • couple • br
8
2026-10-27 • via Nuitee
K
Krystyna • extended_group • pl
10
Super miejscówka na zwiedzanie Sofii
Pros:

Rewelacyjna miejscówka na zwiedzanie Sofii. Przyzwoite śniadanie. Pokoje przestronne. Z lodówką i czajnikiem bezprzewodowym . Do wszystkich atrakcji w centrum Sofii można dojść pieszo!
Wokół dużo restauracji i kawiarni. Zdecydowanie polecam !

2026-10-26 • via Nuitee
N
Norbert • solo_traveller • hu
8
2026-10-26 • via Nuitee
D
Diyana • couple • bg
10
2026-10-25 • via Nuitee
J
Janet • solo_traveller • gb
7
Aceptable
Pros:

El desayuno estaba acceptable.

Cons:

La habitación no estaba como lo esperaba.
El receptionista que estaba al dia siguiente de llegada al hotel fue muy maleducado y rudo. No me gustó nada el trato que me dio. Fue muy grosero!!

2026-10-23 • via Nuitee
E
Ewa • couple • pl
8
Pobyt bardzo udany. Lokalizacja doskonałą, wszędzie blisko
Pros:

Lokalizacja super.

Cons:

Za wąskie łózko

2026-10-23 • via Nuitee
M
Mariacristina Pitarresi • extended_group • it
6
Posizione eccezionale
Pros:

La posizione e le ciabattine monouso incluse nel kit dotazione della camera.

Cons:

Camera con moquette sporca e da ristrutturare.

2026-10-23 • via Nuitee
E
Eilov • solo_traveller • no
7
Fint, greit hotell
Pros:

Helt fint

2026-10-22 • via Nuitee
K
Kremena • solo_traveller • bg
10
2026-10-21 • via Nuitee
L
Leandre • couple • es
6
2026-10-21 • via Nuitee
R
Roslyn • couple • au
8
The location is the key to this property
Pros:

The location to the sites is very good.

Cons:

Some basic maintenance in the bathroom is required eg broken tiles and poor grouting

2026-10-20 • via Nuitee
I
Ido • couple • il
10
2026-10-20 • via Nuitee
I
Ian • couple • gb
8
Good place to stay for central Sofia
Pros:

Excellent location

Cons:

Bed too soft. Would have liked more fruit at breakfast

2026-10-20 • via Nuitee
N
Nevenka • solo_traveller • it
8
2026-10-19 • via Nuitee
M
Maria • solo_traveller • il
10
Pros:

Очень симпатичный небольшой отель в самом центре Софии близко к метро станции Сердика. Номер просторный, есть чайник, красивые виды из окна. Есть лифт , можно заказать самому такси на рецепции нажатием кнопки.

Cons:

Все хорошо.

2026-10-18 • via Nuitee
Şemsettin • extended_group • tr
9
Pros:

Konum

2026-10-17 • via Nuitee
S
Susan • extended_group • us
9
2026-10-16 • via Nuitee
P
Pierluigi • solo_traveller • it
4
2026-10-16 • via Nuitee