Hotel Monterey Kyoto

Hotels
8.6 (2927 reviews)
Nakagyo-ku Karasuma-dori Sanjo-sagaru Manjuya-cho 604 , Kyoto , jp

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Miscommunication on amenities
Breakfast expectations not met

Categories

Cleanliness
7.75
Concerns about hair in changing areas and unclean areas under beds.
Service
8.95
Overall friendly staff with specific instances of miscommunication.
Location
9.25
Excellent location near public transport and amenities.
Room Quality
8.75
Rooms are spacious and well-furnished.
Amenities
8.25
Hot springs available, but missing some children-specific amenities.
Value for Money
8.75
Overall reasonable pricing for the services offered.
Food and Beverage
8.05
Breakfast did not meet expectations based on prior information.
Overall Experience
9.05
Positive overall impression despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:33

Property Description

Luxurious European-Style Accommodation

Situated just steps away from Karasumaoike Subway Station, Hotel Monterey Kyoto offers elegant European-style accommodation with spa and sauna facilities. The guestrooms, adorned in calming colors and sophisticated decor, feature amenities such as flat-screen TVs, free wired internet, and pay-per-view channels.

Fine Dining and Relaxation Options

Indulge in a culinary journey at Zuientei Restaurant for Kyoto specialties or Escale for exquisite French cuisine. After a day of exploring the city, unwind at the spa with massage services or enjoy a drink at The Library Cafe and Bar.

Convenient Location and Services

Conveniently located near popular attractions like the Kyoto Art Centre and Honno-ji Temple, the hotel also offers services such as laundry, parking, and easy access to JR Kyoto Train Station.

Book your stay at Hotel Monterey Kyoto for a luxurious and unforgettable experience.

Important information:

Children aged 0 - 5 years can stay free of charge.

Children aged 6 years and older will incur adult rates.

Please note that the hotel will undergo a scheduled facility inspections and the spa will be out of service on the following dates/times: May 12, 2025, May 13, 2025, June 3, 2025, July 1, 2025, August 5, 2025, September 2, 2025, October 6, 2025, October 7, 2025, November 4, 2025 and December 2, 2025.

Please note that there will be an event from Tuesday, July 15, 2025, to Wednesday, July 16, 2025, 17:00 to 23:00 each day, that may cause traffic restrictions.

Please note that the parking lot may be unavailable between Tuesday, July 15, 2025, and Wednesday, July 16, 2025, from 17:00 to 23:00 each day due to the Gion Festival.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2000 per day.

Location

Guest Reviews

8.6
Based on 2927 reviews
Cleanliness: 7.75
Service: 8.95
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.05
Overall Experience: 9.05
D
Dalys couple be
8
2026-03-19 via Nuitee
D
Daiki solo_traveller jp
10
とても良い宿泊体験になりました。
Pros:

高級感。ホスピタリティ。スパがとても良い。

Cons:

特になし。

2026-03-19 via Nuitee
T
TAKAHIRO extended_group jp
10
2026-03-19 via Nuitee
R
Ranko extended_group jp
8
2026-03-17 via Nuitee
M
MIKI family_with_children jp
8
2026-03-15 via Nuitee
S
Sachiko solo_traveller jp
8
浴室のシャワーの件で、残念ながらリピートは無い
Pros:

スタッフの対応が良い。
清潔で高級感がある。
朝食ブッフェが美味しい。

Cons:

浴室のシャワーの角度が高すぎ、浴槽の縁をつたってすぐ床が水浸しになる。
申し分ないホテルなのに、最大の弱点。

2026-03-15 via Nuitee
E
Erica solo_traveller br
8
2026-03-13 via Nuitee
couple jp
7
まずまず
Pros:

地下鉄駅に近い

Cons:

特になし

2026-03-13 via Nuitee
K
Kayoko family_with_children jp
9
2026-03-12 via Nuitee
D
DAIKI couple jp
10
2026-03-12 via Nuitee
R
raffaella solo_traveller it
8
2026-03-12 via Nuitee
T
TAKAHASHI family_with_children jp
9
Pros:

ロビーでの対応が良かった。

Cons:

特にない。

2026-03-11 via Nuitee
K
kazumi couple jp
8
お風呂が温泉で良かった。
Pros:

落ち着いた感じ、清潔感もあった。

Cons:

電源が少なかった。

2026-03-09 via Nuitee
M
MICHINORI solo_traveller jp
6
2026-03-08 via Nuitee
K
Kosuzu solo_traveller jp
8
人材とサービスのコストカットの煽り
Pros:

立地は少し駅から歩きますが近くにおしゃれで美味しいお店が多く便利です。本屋も隣にあります。
最上階のスパとラウンジが最高。女湯は外の視界がかなり遮られていますが隙間から京都タワーが見えますし夕暮れの山の端の空の色を楽しめるお風呂はここだけだと思います。

Cons:

人材不足と質の低下を感じました。チェックインで何度も名前を聞かれ、予約画面の提示を求められ、予約メールの提示を求められ…なんだかわからないまま非常に時間がかかりました。
スパでも受付に人がいない、混んでいないのに他の利用者の隣のロッカーの鍵を渡される、ロッカーのハンガーラックが壊れている、洗面スペースが髪の毛だらけ、(清掃スタッフが粘着力のないコロコロをかけてたが綺麗になっていない)等々どれも些細なことですが、なんだかなぁという感じでした。
アメニティが安価なビジネスホテルと同じメーカーに変わっており残念でした。

2026-03-07 via Nuitee
K
Keiko couple jp
10
2026-03-06 via Nuitee
J
JAEMAN family_with_children kr
6
2026-03-06 via Nuitee
阪西 solo_traveller jp
9
Pros:

温泉

Cons:

フロントで氏名を間違えて案内された。外国人スタッフは適当なのかな?

2026-03-05 via Nuitee
Y
yuko family_with_children jp
8
Pros:

立地
🅿️
金額
設備全て

Cons:

特になし

2026-03-05 via Nuitee
雄二郎 couple jp
7
2026-03-04 via Nuitee