Novotel Suites Rouen Normandie

Hotels
•
Novotel Suites
8.5 (1933 reviews)
10 Quai De Boisguilbert - Îlot Pasteur , Rouen , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1933 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
E
Elin • solo_traveller • se
9
Pros:

Väldigt stora och rymliga rum med behagligt klimat. Mycket trevlig och hjälpsam personal och god frukost.

2026-06-27 • via Nuitee
J
Jeremy • family_with_children • gb
8
Great location, great price
Pros:

Excellent location to explore Rouen. Easy to find, car parking on site. Room was clean and well presented. Comfortable beds. Friendly staff at reception, easy to check in and out.

Cons:

The only negative was the shower in our room didn’t drain away at all really, so with two adults and two children, it soon over flowed!

2026-06-26 • via Nuitee
C
Christelle • extended_group • fr
9
Très bon séjour. Personnel accueillant et établissement/chzmbre très propre. Nous reviendrons avec plaisir
2026-06-25 • via Nuitee
N
Nils Darwin • family_with_children • de
9
2026-06-23 • via Nuitee
J
John H. • couple • ie
8
2026-06-22 • via Nuitee
A
Andy • family_with_children • be
9
2026-06-21 • via Nuitee
E
Emeric • family_with_children • fr
10
2026-06-20 • via Nuitee
F
Fall • solo_traveller • fr
10
Pros:

Le fait que je sois arrivée à 11h et que la chambre était déjà prête. Personnel jeune et accueillant

Cons:

La propreté des lieux

2026-06-18 • via Nuitee
J
Jana • family_with_children • de
8
2026-06-17 • via Nuitee
E
ENCARNACIÓN • couple • es
8
Pros:

Personal muy amable.

Cons:

Habitación amplia. Muy buena calidad-precio.

2026-06-17 • via Nuitee
A
Adelheid • solo_traveller • de
7
2026-06-17 • via Nuitee
G
Giada • solo_traveller • it
7
Pros:

La posizione e il parcheggio interno

Cons:

Il bagno e il water

2026-06-16 • via Nuitee
F
Francesco • solo_traveller • it
6
Pros:

Area gym discreta, sempre aperta e fornita di ciò che serve.

Cons:

Colazione molto basica, non avevo capito che l'albergo non avesse il ristorante per la cena, il parcheggio in pessime condizioni, generalmente non particolarmente pulito. Personale al check-in molto poco friendly e molto scortese.

2026-06-15 • via Nuitee
R
Ronald • solo_traveller • gb
10
Pros:

Staff were excellent
Underground garage was worth €15
Close to cafes etc on the quayside

2026-06-14 • via Nuitee
C
Chris • family_with_children • gb
9
Pros:

Very nice hotel in a good location, shame we only had one night there.
The staff were very friendly and nice.

2026-06-14 • via Nuitee
L
Lingkai • extended_group • cn
10
Pros:

Extremely friendly, understanding, compassionate, forgiving, generous

2026-06-14 • via Nuitee
H
Holod • solo_traveller • be
1
Це був дуже поганий готель
Pros:

Не відповідає 4 зіркам взагалі

Cons:

Зараз поганий, все старе

2026-06-12 • via Nuitee
N
Nicole • extended_group • be
8
2026-06-12 • via Nuitee
A
Alex • family_with_children • gb
8
Very comfortable stay with friendly staff.
Pros:

Lovely suite with comfy beds. Friendly staff and parking on site was good.

Cons:

The only slight problem was that the blackout blinds did not go quite to the bottom of the window which meant a lot of daylight still entered the room until very late as we stayed in summer. Made going to bed early a little difficult and we used towels to try and block out some light.

2026-06-12 • via Nuitee
A
Andreea • family_with_children • de
8
Excellent hotel located near the city center.
Pros:

Comfortable suite, very nice and polite service at the reception desk, parking on site, security monitoring in place, very clean. Suite is not big, but space is smartly used, the small corner for coffee is very nice to have and is being replenished every day. The cleaning was done daily. Hotel is located within 15-min walk from the city center and is in a relatively quiet location. There are shops and restaurants within walking distance.

Cons:

The suite had a very small garbage bin that was not accommodating much trash. The fridge is tiny, like a minibar.

2026-06-11 • via Nuitee