Novotel Suites Rouen Normandie

Hotels
Novotel Suites
8.5 (1881 reviews)
10 Quai De Boisguilbert - Îlot Pasteur , Rouen , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1881 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
I
Inge family_with_children nl
5
Had er meer van verwacht.
Pros:

Rituals producten

Cons:

Alles is in de hotelkamer ingebouwd. Het lijkt bij oorbeeld net de badkamer van een schip.(cabine badkamer) handen roken muf. Gehorig, met raam dicht hoor je nog sirenes en het verkeer.

2026-05-09 via Nuitee
A
Andy couple gb
10
2026-05-07 via Nuitee
C
CEMİLE DUYGU family_with_children nl
8
Fiyat performans konaklaması
Pros:

Konumu turistik merkezin dışında olsa da sahile yakın olması güzeldi, merkeze ve ana tren garına 20 -25 dk lık bi yürüyüşle kolayca ulaşılıyor, otelin hemen karşısındaki sahil şeridinde yeme içme alternatifleri olması çok pratik oldu. Odalar temizdi, lobisi çok büyük olmasa da kısa vakit geçirmek ve çalışmak için uygundu. Arabamızı park edecek yer bulmak çok kolaydı.

Cons:

Tek gecelik konaklamamızda beğenmediğimiz pek bir şey yoktu. Sadece yastıkların daha konforlu olmasını isterdik.

2026-05-05 via Nuitee
B
Bostjan solo_traveller si
8
2026-05-03 via Nuitee
N
Nuzhnenko family_with_children ua
7
Pros:

It's a good hotel. There's underground parking for 15 euros/day. If you're staying for just one night, you might like this hotel more than I did. However, over four days, I had four identical breakfasts. That was unexpected. Also, families with children should be prepared to pay for the child's breakfast. Upon check-in, the staff assured me that breakfast for children was free.

Cons:

Breakfast

2026-05-03 via Nuitee
D
david solo_traveller fr
10
Pros:

Personnels très accueillants et professionnels .La proximité avec les restaurants en bord de Seine. La literie est ferme et confortable comme à la maison...

2026-05-02 via Nuitee
P
Paul solo_traveller gb
9
Flilying visit
Pros:

You get a lot of room for your money - including separate toilet and bathroom, small stove, lots.of hanging space etc. Very clean. A LOT of space. Nice breakfast. Everyone through to the cleaning staff were friendly

Cons:

All was fine on our stay

2026-04-21 via Nuitee
R
Regis family_with_children fr
10
Très agréable et personnel à l’écoute et souriant
Pros:

Tout était très bien

Cons:

Rien du tout

2026-04-19 via Nuitee
M
Marine family_with_children fr
9
2026-04-19 via Nuitee
M
Morrone family_with_children gb
10
2026-04-17 via Nuitee
F
Fatih solo_traveller nl
9
2026-04-17 via Nuitee
A
Angela family_with_children gb
9
Relaxing
Pros:

Spacious room and accommodated our dog.

Cons:

Nothing

2026-04-16 via Nuitee
L
Lydia extended_group be
10
2026-04-11 via Nuitee
D
David solo_traveller fr
9
2026-04-10 via Nuitee
T
Tim family_with_children ch
8
2026-04-09 via Nuitee
S
Sara MDT family_with_children gb
9
Stay in Rouen
Pros:

The room was very big and comfortable. Everything was clean.

Cons:

A bit of a walk to the city centre (with kids, for just adults or older kids is fine), but bus/tram helped.

2026-04-08 via Nuitee
M
Mariia extended_group ua
9
2026-04-08 via Nuitee
P
Pietro Paolo family_with_children it
8
Pros:

Stanza, servizi, colazione, parcheggio.

Cons:

Stanza affaccia su uno stradone molto rumoroso anche di notte.

2026-04-07 via Nuitee
A
Arthur couple ee
10
2026-04-06 via Nuitee
J
Julie family_with_children fr
7
2026-04-06 via Nuitee