Novotel Suites Rouen Normandie

Hotels
•
Novotel Suites
8.5 (1953 reviews)
10 Quai De Boisguilbert - Îlot Pasteur , Rouen , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1953 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
H
Hilit • extended_group • il
10
Pros:

Clean! Very comfortable room.
Nice stuff

Cons:

Elevator didn’t work…;(
Needed to climb up with all the luggage

2026-07-11 • via Nuitee
E
Ele016 • solo_traveller • es
1
2026-07-11 • via Nuitee
V
Vincent • family_with_children • nl
7
2026-07-08 • via Nuitee
O
Olivier • family_with_children • be
7
2026-07-08 • via Nuitee
C
Christina • family_with_children • ch
10
Super Hotel für einen Kurzaufenthalt.
Pros:

Tolle Lage. Gleich gegenüber ist die Food Hall mit einem grossen Angebot.

Cons:

Die im Hotel verfügbaren Lebensmittel (Essen, Getränke etc) sind sehr teuer.

2026-07-06 • via Nuitee
M
Manfred • solo_traveller • at
8
Pros:

Freundliches Personal, geräumiges Zimmer und sehr gutes Frühstück.

2026-07-06 • via Nuitee
M
Mouhet • solo_traveller • fr
10
Pros:

Le confort,la décoration et le personnel qui est très agréable et respectueux.

2026-07-05 • via Nuitee
M
Meems • solo_traveller • nl
8
Pros:

Het was modern, nieuw en schoon

Cons:

Het ontbijt was niet zoveel voor de prijs

2026-07-05 • via Nuitee
T
Torsten • solo_traveller • de
8
Pros:

Alles gut, eine Frage bleibt, warum haben wir keinen Garagenplatz bekommen, obwohl...
Lage gut, Frühstück sehr gut

2026-07-05 • via Nuitee
G
Giorgio • family_with_children • ch
9
Novotel sempre una certezza
Pros:

Colazione e camera

2026-07-05 • via Nuitee
T
Tanja • family_with_children • nl
7
2026-07-05 • via Nuitee
A
Andrea • family_with_children • nl
8
Fijn hotel voor de doortocht
Pros:

Schoon, locatie, vriendelijk, ontbijtbuffet

Cons:

Geen idee

2026-07-05 • via Nuitee
K
katia • solo_traveller • ch
9
Pros:

Ottima colazione, stanza spaziosa, buona posizione, parcheggio

2026-07-04 • via Nuitee
P
Philippe • family_with_children • be
10
2026-07-04 • via Nuitee
J
Joanna • family_with_children • pl
10
Super pobyt przez 4 noce.
Pros:

Bardzo komfortowe pokoje. Część sypialnianą od części dziennej można odgrodzić przesuwanymi panelami. Przestronna łazienka z prysznicem i wanną. Dodatkowym plusem był widok na Sekwanę 😁 i doskonała izolacja i możliwość zaciemnienia okien. Parking podziemny również był wygodny. Codzienne sprzątanie pokoju to duży plus!

Cons:

Aneks kuchenny można doposażyć chociaż w łyżeczki do herbaty i małe deserowe talerzyki, ale to szczegół bez którego można spokojnie funkcjonować w pokoju przez kilka dni.

2026-07-02 • via Nuitee
K
Kristine • family_with_children • no
6
Pros:

Rent og pent. Men frokosten var ikke inkludert og det var veldig dyrt i forhold til hva det var verdt

Cons:

Personen brant pizza og slo ikke av på prisen og vi bestilte med utsikt og fikk ikke det

2026-07-01 • via Nuitee
J
Johanna • couple • nl
9
Fijn verblijf!
Pros:

Geweldig hotel, fijne parkeergarage, aardige medewerkers.
Mooie ontbijtruimte. Mooie ligging ook, aan de overkant ligt een enorme foodhall, erg gezellig met prachtige terrassen aan de Seine.

Cons:

Zoals in vele hotels: de messen bij ontbijt en soms ook diner waren enorm bot.
Minpuntje maar wel irritant.
Verder niets dan lof voor dit hotel en de medewerkers.

2026-06-30 • via Nuitee
J
Jelena • solo_traveller • lt
7
Pros:

Viešbutis turi savo saugomą parkingą

Cons:

Kambario interjeras baisus, vonios ir WC kambariai- plastmasiniai blokai, kaip laive kabinos. Kambaryje tik 1 mažas langelis, užuolaidos pakabintos imituojant langą, bet jo nėra, buvo tvanku. Lova nepatogi. Viešbutis nėra 4*, atitinka 3*. Nuo centro tolokai.

2026-06-30 • via Nuitee
S
Serena • family_with_children • it
8
2026-06-29 • via Nuitee
D
Dee • family_with_children • fr
10
2026-06-28 • via Nuitee