Novotel Suites Rouen Normandie

Hotels
•
Novotel Suites
8.5 (1897 reviews)
10 Quai De Boisguilbert - Îlot Pasteur , Rouen , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 1897 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
G
Georgina • family_with_children • gb
8
Great hotel with well sized rooms and very clean
Pros:

The room was a good size and clean. We were also allowed to check out 15 mins later

2026-05-30 • via Nuitee
C
Caroline • family_with_children • gb
10
2026-05-30 • via Nuitee
S
Sally • family_with_children • gb
7
A good place for a family stopover
Pros:

Well located, good family room, nice breakfast

Cons:

No air con in the middle lol e if a heatwave

2026-05-28 • via Nuitee
T
Tali • couple • il
9
2026-05-27 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

The staff were exceptional, The breakfast was great with alot vareity and all tasted great.

2026-05-26 • via Nuitee
V
valerie • family_with_children • fr
9
Très bien
Pros:

Le personnel très agréable

2026-05-26 • via Nuitee
E
Elodie • solo_traveller • fr
10
Pros:

Tout

Cons:

Rien

2026-05-26 • via Nuitee
B
Bernard • couple • ch
6
Pros:

La chambre propre et grande

Cons:

Le petit déjeuner

2026-05-26 • via Nuitee
S
Sandra Patricia • family_with_children • ch
9
2026-05-24 • via Nuitee
C
Campion • couple • gb
10
Amazing staff
2026-05-23 • via Nuitee
C
Chloe • family_with_children • fr
7
Bon rapport qualité/prix l'hôtel
Pros:

Chambre spacieuse, lit et canapé convertible sont confortable et près des transports en commun (3 bus).

Cons:

La salle de bain et le WC avec des murs en plastique, ne sont pas à la hauteur d'un hôtel 4 étoiles.

2026-05-19 • via Nuitee
I
Inga • family_with_children • be
9
Pros:

Чистый номер, хорошее местоположение.

Cons:

На двоих взрослых и двоих детей дали только 3 полотенца, что маленьких что больших. Мыло в туалете закончилось - было бы не плохо за этим проследить чтоб не портить впечатление об отеле. И не приятный запах в коридоре и номере - так и не поняли чем пахло, может обрабатывали что-то.

2026-05-18 • via Nuitee
A
Agnieszka • family_with_children • fr
9
Superbe !
Pros:

Emplacement superbe, hôtel très propre et confortable, ça sent la qualité de service. Le petit déjeuner très bon mais ça manquait un peu de légumes. Sinon tout était vraiment top !

Cons:

Le lit canapé est moins confortable. Il manquait de la vaisselle dans la chambre car on était 4.

2026-05-16 • via Nuitee
A
Andrei • family_with_children • ro
9
2026-05-15 • via Nuitee
E
Emmanuelle • solo_traveller • fr
9
Parfait !
Pros:

Mon hôtel d’affaires préféré quand je viens à Rouen

Cons:

Le corner « restauration rapide » dans les frigos à l’entrée - bonne idée, mais je trouve les prix trop chers

2026-05-12 • via Nuitee
M
Myriam • solo_traveller • fr
10
Excellent séjour
Pros:

Super localisation, hôtel moderne et propre, chambre confortable, parking souterrain facile d'accès, bon petit-déjeuner, et un espace jeux pour les enfants dans le lobby, très appréciable

Cons:

RAS

2026-05-10 • via Nuitee
I
Inge • family_with_children • nl
5
Had er meer van verwacht.
Pros:

Rituals producten

Cons:

Alles is in de hotelkamer ingebouwd. Het lijkt bij oorbeeld net de badkamer van een schip.(cabine badkamer) handen roken muf. Gehorig, met raam dicht hoor je nog sirenes en het verkeer.

2026-05-09 • via Nuitee
A
Andy • couple • gb
10
2026-05-07 • via Nuitee
C
CEMİLE DUYGU • family_with_children • nl
8
Fiyat performans konaklaması
Pros:

Konumu turistik merkezin dışında olsa da sahile yakın olması güzeldi, merkeze ve ana tren garına 20 -25 dk lık bi yürüyüşle kolayca ulaşılıyor, otelin hemen karşısındaki sahil şeridinde yeme içme alternatifleri olması çok pratik oldu. Odalar temizdi, lobisi çok büyük olmasa da kısa vakit geçirmek ve çalışmak için uygundu. Arabamızı park edecek yer bulmak çok kolaydı.

Cons:

Tek gecelik konaklamamızda beğenmediğimiz pek bir şey yoktu. Sadece yastıkların daha konforlu olmasını isterdik.

2026-05-05 • via Nuitee
B
Bostjan • solo_traveller • si
8
2026-05-03 • via Nuitee