Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.58
Mixed reviews regarding cleanliness; reports of unclean floors and hair on sheets.
Service
9.05
Staff were described as sweet and helpful; positive experiences overall.
Location
9.09
Fabulous location for dining options and proximity to attractions.
Room Quality
8.04
Rooms were described as spacious, though some issues were noted with cleanliness.
Amenities
8.57
Amenities were good, including kitchenette and fitness area, though some maintenance issues noted.
Value for Money
8.53
Standard quality for this hotel tier, reasonable for the amenities provided.
Food and Beverage
8.58
Good breakfast options available, though some suggestions for improvement noted.
Overall Experience
8.55
Overall pleasant experiences, with a willingness to return expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:57

Property Description

Luxurious Riverside Stay

Modern Suites with River Views: Indulge in our air-conditioned suites with a living room, kitchenette, and a private bathroom. Enjoy the scenic views of the Seine River from your window.

Convenient Amenities: Benefit from free WiFi, flat-screen TV with international channels, and a fitness room. Our Boutique Gourmande is open 24/7 for your snacking needs.

Central Location with Easy Access: Just minutes from Rouen downtown and major attractions like Kindarena Stadium. Secure underground parking available for your convenience.

Book now for an unforgettable stay at Novotel Suites Rouen Normandie!

Important information:

Please note that the credit card used to make the reservation will be requested on arrival.

Please note that babies and children are included in the maximum room capacity.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BVA

Location

Guest Reviews

8.5
Based on 2066 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
M
Matthew • family_with_children • gb
8
2026-08-08 • via Nuitee
C
Cooper • solo_traveller • gb
9
Pros:

We stay here regularly. For a stop on the way to the South, it's great. With a toddler and a 6 year old, the family sized rooms are perfect for our needs and the breakfast staff are great.

2026-08-08 • via Nuitee
S
Steffie • family_with_children • nl
8
Fijn comfortabel verblijft
Pros:

Ruime en schone kamers.
Vriendelijk personeel.

Cons:

Ontbijt is duur, zeker voor wat je krijgt.

2026-08-08 • via Nuitee
R
Raffaele • couple • ch
10
Bellissima ed interessante citas
Pros:

Tutto molto bene, facile per il centro tre fermate di bus, garage.
L’unica cosa che la Formia colazione euro 21 a persona è troppo cara anche considerando l’ottima disponibilità di prodotti.

2026-08-08 • via Nuitee
L
Liliana • solo_traveller • it
8
Un buon albergo
Pros:

La stanza davvero grande per tre persone, i materassi comodi, la struttura del bagno con il wc separato. La cura dell'illuminazione, la presenza del microonde e della macchinetta del caffè. Buona la colazione. Comodissimo il parcheggio sotterraneo.

Cons:

Nulla da dire

2026-08-07 • via Nuitee
T
Thomas • solo_traveller • fr
8
Pros:

Hotel confortable et bien situé dans un endroit calme à proximité du centre et des transports en communs

2026-08-07 • via Nuitee
A
Amy • family_with_children • gb
8
Good comfortable short stay.
Pros:

Bed was confortable, air conditioning good, had a fridge and coffee making facilities in room.

Cons:

Parking and breakfast cost extra. We didn’t bother with breakfast at 21 Euro per person per day.

2026-08-07 • via Nuitee
H
Hossein • couple • fr
8
Expérience à renouveler
Pros:

Accueil très agréable
Prestations très bien
Chambre spacieuse

Cons:

La chambre déco et espace

2026-08-06 • via Nuitee
D
Danielle • solo_traveller • nl
8
2026-08-06 • via Nuitee
L
Linda • family_with_children • nl
9
Heerlijk hotel gewoon boeken
Pros:

Heerlijke moderne kamer. Fijne bedden. Badkamer met bad en douche. Ook fijn dat de wc apart is. Er is in de kamer ook een koffiehoekje en kleine (lege) koelkast. Locatie is ook heel goed aan de Seine met allerlei eetgelegenheden in de buurt.

Cons:

Als je heel licht slaapt kun je wel eens wakker worden van sirenes van de drukke weg bij het hotel

2026-08-06 • via Nuitee
S
Sarah • solo_traveller • be
7
Pros:

L'emplacement était pratique, l'hôtel est très calme. Il y a un parking sous terrain payant. La chambre familiale, suffisamment spacieuse et bien agencée. C'était propre.

Cons:

L'espace du petit-déjeuner... la television qui ne permet pas d'accéder aux appli. l'ascenseur en panne du coup, obligation de sortir du parking par la voie réservée aux voitures (avec deux enfants et 2 grosses valises) et aller à l'hôtel... puis monter les bagages via escaliers... idem pour le check out.
Ça arrive mais bon... ca change quand même le rendu en terme de confort.

2026-08-06 • via Nuitee
F
Fiorenza • extended_group • it
8
2026-08-06 • via Nuitee
K
Kate • family_with_children • gb
8
Great - Shane the lift was out of order. Great breakfast!
Pros:

Very lovely staff- helped us find a parking space.

Cons:

No forewarning the lift had broken and our room was 2 flights up and husband has a broken leg. It wasn’t possible to move as we had booked a suite with 2 young children and 2 dogs

2026-08-05 • via Nuitee
T
Tsyulina • family_with_children • be
9
Will come back there again.
Pros:

Good breakfast. Not bad choice

2026-08-05 • via Nuitee
S
Stephan • family_with_children • nl
8
Goed hotel voor een tussenstop op de weg naar huis terug (Of juist naar vakantie toe!)
Pros:

Mooie ruime suite met groot uitvouwbed voor de kinderen, Nette badkamer met zowel een bad als een douche.
Volgende ochtend een goed ontbijt met verse pannenkoekjes.
Leuke speelhoek bij de lobby voor het hele gezin.

Cons:

Helaas was de lift defect, maar dit is netjes vooraf gemeld.

2026-08-05 • via Nuitee
D
D • family_with_children • fr
7
2026-08-05 • via Nuitee
R
rliu20 • family_with_children • se
9
Good location and big size of room, value for money.
Pros:

It is a good location with quiet neigbourhood in Rouen, we like the place. And we can see the fireworks during night since it was French National Day. The room is big with one big bed and one big sofa bed. We were unlucky as the lift was broken during our stay. And we have to walk every day to the top floor. But the staffs helped us for the luggages. The parking space is nice and convenient. It is a good hotel which I reommended for families.

2026-08-05 • via Nuitee
C
Catharine • family_with_children • gb
8
Great rooms in a good location
Pros:

Comfortable room with dividing panels for separate area for kids and parents

Cons:

Pizzas were served when not heated through. Staff immediately rectified this.

2026-08-05 • via Nuitee
L
Lucienne • couple • nl
8
2026-08-04 • via Nuitee
H
Hjosie • solo_traveller • be
8
Pros:

Grote kamer met frigo en microgolf wat makkelijk was voor babyvoeding op te warmen. Zowel een bad en een douche. Wc aparte ruimte. Parking aanwezig. De kinderen kregen ook een knuffelbeer.

Cons:

De lift werkte niet, maar het personeel wou ons wel helpen met de koffers.

2026-08-04 • via Nuitee