Casa Azul Hotel Blu-UBS Arena

Hotels
220-16 Jamaica Ave , Queens , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
4.69
Numerous mentions of dirtiness, stains, and odor issues.
Service
8.16
Some positive notes about friendly front desk staff, but overall service still needs improvement.
Location
8.7
Location was convenient and accessible, positively mentioned in a couple of reviews.
Room Quality
5.15
Negative comments about room cleanliness and comfort.
Amenities
6.68
Limited amenities and some malfunctioning facilities noted.
Value for Money
6.14
Overall perceived as overpriced relative to the quality.
Food and Beverage
7.19
No specific mentions about food quality or availability.
Overall Experience
7.66
Overall experience described as not enjoyable with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Convenient Location
Casa Azul Hotel Blu-UBS Arena is strategically located in Queens, just 2.8 km from Belmont Park Race Track. With easy access to major attractions like Aqueduct Racetrack and Arthur Ashe Stadium, guests can enjoy a fulfilling stay exploring the vibrant neighborhood.

Comfortable Accommodation
Each room at Casa Azul Hotel Blu-UBS Arena is thoughtfully equipped with modern amenities including a desk, flat-screen TV, and air conditioning. The hotel also offers free WiFi and private parking, ensuring a hassle-free experience for every guest.

Friendly Multilingual Staff
Our dedicated staff, fluent in both English and Spanish, is readily available to assist guests with any inquiries and provide valuable tips for exploring the area. Experience warm hospitality and exceptional service throughout your stay.

Book your stay at Casa Azul Hotel Blu-UBS Arena now for a memorable and convenient experience in Queens.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

Cleanliness: 4.69
Service: 8.16
Location: 8.7
Room Quality: 5.15
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.66
H
Hieu solo_traveller us
5
Cons:

The were a lot of noise during the night around 3-4 am. Some ones opened music while packing up luggage for early flight at JFK! No need to slam the door or suitcases.

2026-08-08 via Nuitee
E
Etienne couple ca
3
No comment on that.
Pros:

Convenient

Cons:

Too noisy and really sleep well because doors slamming very often in the middle of the night, lots of traffic.broken shower handle and wifi not working well

2026-08-06 via Nuitee
H
Humberto couple us
6
For one night it was tolerated
Pros:

Location and fairly clean

Cons:

Strong Smell of marijana in building

2026-08-02 via Nuitee
J
Joicell Cox solo_traveller us
3
Keep your expectations low
Pros:

Location is the best thing about this hotel. Getting an Uber to UBS was cheap and public transportation is close by. Having a working fridge was a plus also. There are convenient stores close by which were helpful for snacks and beers as the vending machines aren't the best. Literally a sleeve of Ritz crackers was in there.

Cons:

The hotel had quite a few flaws. Walking in there is a constant beeping noise hopefully no one ever had to stay on the first floor. Upon getting to the 2nd floor is smells of marijuana. I'm not against smoking but damn all day everytime you are in the hallway it's a smell that will not go away. The room itself has numerous issues. For the door to close you have to slam it the latch lock was removed giving a sense of lack of security (there was a dead bolt) there was no lamp shades so the lights were blinding. Remote was taped and barely worked (volume) the shower had footprints in it. Shower door would not stay closed. Someone's phone number was etched into the metal frame of the mirror. Pillows flatter than the walls. Everything is loud. Other guest doors needing to be slammed closed, the ac unit hollering constantly. I didn't get a good night's sleep. It is a place to lay your head down that's about it. The lighting in the pictures are deceiving. Spend a lil more if you can. If you can't keep ur expectations low!

2026-08-02 via Nuitee
E
Eliel couple us
1
uncomfortable
Cons:

So dirty, they charge too much for the quality of service

2026-07-22 via Nuitee
D
Djemsley couple us
10
2026-07-22 via Nuitee
D
Deveron couple us
10
2026-07-21 via Nuitee
J
Jean BILLY couple us
10
2026-07-20 via Nuitee
G
Garry couple us
10
2026-07-20 via Nuitee
A
April solo_traveller us
10
2026-07-16 via Nuitee
A
April solo_traveller us
10
2026-07-16 via Nuitee
A
April solo_traveller us
10
2026-07-16 via Nuitee
J
Jean BILLY couple us
10
2026-07-13 via Nuitee
S
skinner solo_traveller us
8
Unexpected Charges
Pros:

Friendly staff, clean room.

Cons:

I was expecting to pay the price listed on Booking.com. when I arrived at the hotel I was charged almost $100 more than what I booked for.

2026-07-13 via Nuitee
D
Donald solo_traveller us
6
2026-07-12 via Nuitee
C
Cameron couple us
10
2026-07-08 via Nuitee
M
Mcgee solo_traveller us
4
Pros:

The staff was amazing

Cons:

Needs waaaaay better cleaning & it could use some upgrades as well

2026-07-07 via Nuitee
C
Ciara extended_group us
1
Horrible
Pros:

Nothing

Cons:

Everything

2026-07-04 via Nuitee
Y
Yadmin couple us
10
2026-07-03 via Nuitee
A
April solo_traveller us
10
2026-07-03 via Nuitee