Casa Azul Hotel Blu JFK

Hotels
•
Independent
6.8 (2182 reviews)
220-16 jamaica ave, Queens Village, New York, 11428 , Queens Village , US
1-718-264-6600

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Designated smoking area
Elevator
ATM/banking
Fireplace in lobby
Television in common areas
Free self parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
4.69
Numerous mentions of dirtiness, stains, and odor issues.
Service
8.16
Some positive notes about friendly front desk staff, but overall service still needs improvement.
Location
8.7
Location was convenient and accessible, positively mentioned in a couple of reviews.
Room Quality
5.15
Negative comments about room cleanliness and comfort.
Amenities
6.68
Limited amenities and some malfunctioning facilities noted.
Value for Money
6.14
Overall perceived as overpriced relative to the quality.
Food and Beverage
7.19
No specific mentions about food quality or availability.
Overall Experience
7.66
Overall experience described as not enjoyable with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Convenient Amenities:
Enjoy our complimentary wireless internet access, cozy lobby fireplace, and convenient vending machine during your stay.

Featured Amenities:
Benefit from our 24-hour front desk, in-house ATM/banking services, and hassle-free elevator facilities. Free self-parking available on-site.

Comfortable Accommodations:
Relax in one of our 53 air-conditioned rooms with flat-screen TVs and stay connected with complimentary wireless internet. Freshen up in bathrooms with showers, complimentary toiletries, and hair dryers.

Immerse in comfort and convenience at Casa Azul Hotel Blu JFK, ideally located in Queens Village. Book your stay now and explore the nearby attractions seamlessly.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

6.8
Based on 2182 reviews
Cleanliness: 4.69
Service: 8.16
Location: 8.7
Room Quality: 5.15
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.66
L
Leishai • couple • us
8
2026-04-03 • via Nuitee
N
Nina • solo_traveller • us
8
Pros:

Good and quiet

Cons:

None

2026-04-02 • via Nuitee
S
Saphangela • couple • us
5
2026-04-01 • via Nuitee
A
Alioune • solo_traveller • us
10
Pros:

Cool , but the staff need training for costumers

2026-04-01 • via Nuitee
J
Jean BILLY • couple • us
10
2026-04-01 • via Nuitee
A
April • couple • us
6
2026-03-31 • via Nuitee
A
April • couple • us
7
2026-03-26 • via Nuitee
D
Darren • couple • us
8
2026-03-24 • via Nuitee
V
Vjewels • couple • us
1
Cons:

I didn't like that someone tried to come in the window at night to assault or attack me and staff said they couldn't run the cameras back also stating they didn't see anyone . Also the emergency exit is nailed shut to prevent the regular customers from entering or to have a safety exit routes

2026-03-24 • via Nuitee
V
Vincent • couple • us
1
Pros:

Free Parking

Cons:

Very noisy in the hallway couldn't sleep

2026-03-23 • via Nuitee
A
Alexandra • solo_traveller • us
10
2026-03-20 • via Nuitee
D
David • couple • us
5
2026-03-19 • via Nuitee
I
Ismy • couple • us
10
Pros:

Great

Cons:

Everything

2026-03-19 • via Nuitee
S
Smith • couple • us
5
2026-03-19 • via Nuitee
S
Suraj • solo_traveller • us
10
2026-03-19 • via Nuitee
J
Jean • couple • us
3
Cons:

No cleaning Ness, staff with attitude, the location or the environment wasn't good at all, no security just in case something happened.

2026-03-14 • via Nuitee
S
Smith • couple • us
5
Pros:

The bed

Cons:

TV and remote don't work good

2026-03-12 • via Nuitee
W
William • couple • us
9
2026-03-09 • via Nuitee
S
Smith • couple • us
5
Pros:

The bed

Cons:

The remote was broke hard to watch TV lots of noise in the hallway

2026-03-06 • via Nuitee
M
Mentor • couple • us
10
2026-03-06 • via Nuitee