Casa Azul Hotel Blu JFK

Hotels
•
Independent
6.8 (2182 reviews)
220-16 jamaica ave, Queens Village, New York, 11428 , Queens Village , US
1-718-264-6600

listing image 1
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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Designated smoking area
Elevator
ATM/banking
Fireplace in lobby
Television in common areas
Free self parking
Housekeeping on request
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
4.69
Numerous mentions of dirtiness, stains, and odor issues.
Service
8.16
Some positive notes about friendly front desk staff, but overall service still needs improvement.
Location
8.7
Location was convenient and accessible, positively mentioned in a couple of reviews.
Room Quality
5.15
Negative comments about room cleanliness and comfort.
Amenities
6.68
Limited amenities and some malfunctioning facilities noted.
Value for Money
6.14
Overall perceived as overpriced relative to the quality.
Food and Beverage
7.19
No specific mentions about food quality or availability.
Overall Experience
7.66
Overall experience described as not enjoyable with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:12

Property Description

Convenient Amenities:
Enjoy our complimentary wireless internet access, cozy lobby fireplace, and convenient vending machine during your stay.

Featured Amenities:
Benefit from our 24-hour front desk, in-house ATM/banking services, and hassle-free elevator facilities. Free self-parking available on-site.

Comfortable Accommodations:
Relax in one of our 53 air-conditioned rooms with flat-screen TVs and stay connected with complimentary wireless internet. Freshen up in bathrooms with showers, complimentary toiletries, and hair dryers.

Immerse in comfort and convenience at Casa Azul Hotel Blu JFK, ideally located in Queens Village. Book your stay now and explore the nearby attractions seamlessly.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

6.8
Based on 2182 reviews
Cleanliness: 4.69
Service: 8.16
Location: 8.7
Room Quality: 5.15
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.66
T
tamira • couple • us
7
2026-02-13 • via Nuitee
I
Imani • couple • us
1
2026-02-11 • via Nuitee
M
Michael • couple • us
1
Really bad, wouldn’t recommend.
Pros:

Nothing

Cons:

The room was dirty
I got charged for internet access which was free but not working
Staff not helpful
People fighting outside of room at 2-5 am
Not too much parking available
The room card key kept disconnecting
Misleading photos
It looked more like a motel than a hotel
Worst experience on hotel/motel

2026-02-10 • via Nuitee
D
Divish • couple • us
7
2026-02-09 • via Nuitee
S
Sthefany maria • solo_traveller • us
4
2026-02-08 • via Nuitee
S
Sheakeeba • couple • us
9
2026-01-29 • via Nuitee
J
jose • couple • us
6
2026-01-29 • via Nuitee
K
kawana • couple • us
8
2026-01-28 • via Nuitee
A
Abdul Habib • extended_group • in
1
The parking lot was full of snow, no cleaning attempt. The bedsheets were too dirty,
Cons:

Nothing

2026-01-27 • via Nuitee
D
Destiny • couple • us
5
Pros:

I like the location and the customer service

Cons:

The picture didn’t look like the actual room

2026-01-27 • via Nuitee
S
Samuel • solo_traveller • us
4
It’s ok
2026-01-23 • via Nuitee
S
Samuel • solo_traveller • us
3
It’s ok
Cons:

WiFi did not work place smells weed

2026-01-23 • via Nuitee
W
Watts • couple • us
8
2026-01-22 • via Nuitee
S
Smith • couple • us
10
Pros:

Big tv

2026-01-22 • via Nuitee
M
Maelani • couple • us
10
2026-01-22 • via Nuitee
M
Madeline • family_with_children • us
7
2026-01-21 • via Nuitee
B
Brianna • couple • us
6
2026-01-20 • via Nuitee
B
Brianna • couple • us
7
Pros:

Tv

Cons:

Cover

2026-01-20 • via Nuitee
N
Nasir • solo_traveller • us
8
Was decent
Pros:

No breakfast given.

Cons:

No microwave in rm or iron.

2026-01-20 • via Nuitee
K
Kiara • family_with_children • us
3
I wouldn’t book again
Cons:

The room was dirty the floor was sticky found dirty tissue behind the bed

2026-01-20 • via Nuitee