Extended Stay America Suites - San Rafael - Francisco Blvd East

Hotels
•
Extended Stay America Suites
7 (523 reviews)
1775 Francisco Boulevard , San Rafael , US
+1 415-451-1887

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly service
Cons:
Room cleanliness issues
Limited amenities

Categories

Cleanliness
6.08
Room cleanliness received negative feedback, with reports of filthy rooms and unclean facilities.
Service
9.05
Service was frequently highlighted as friendly and accommodating by multiple guests.
Location
7.09
Some guests found the location convenient while others felt it lacked a pleasing environment.
Room Quality
7.04
Mixed feedback on room quality, some positive mentions but also complaints of odors and issues.
Amenities
6.07
Amenities were considered limited, with several guests noting the pool and breakfast were unsatisfactory.
Value for Money
7.03
Some guests felt the price was justified by certain aspects, but others felt it was not worth the cost.
Food and Beverage
6.08
Breakfast options were criticized as minimal, costing satisfaction in this area.
Overall Experience
7.55
Overall guest experiences varied; a mix of satisfaction and dissatisfaction was recorded.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:10

Property Description

Convenient Kitchenette in Every Room
Enjoy the convenience of having a kitchenette in every room, complete with a stove-top, microwave, and fridge for a comfortable extended stay experience.

Complimentary Grab-and-Go Breakfast
Start your day right with a daily free grab-and-go breakfast offering a variety of options including breakfast bars, muffins, hot cereal, coffee, and tea.

Ideal Location near Key Attractions
Explore nearby attractions such as Fort Baker, Marin Civic Center, and Muir Woods while enjoying the comfort of free WiFi, 24-hour front desk service, and upgraded bedding at Extended Stay America - San Rafael.

Book now for a delightful stay with us!

Important information:

Please note that housekeeping services are provided every two weeks. For a stay of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7
Based on 523 reviews
Cleanliness: 6.08
Service: 9.05
Location: 7.09
Room Quality: 7.04
Amenities: 6.07
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.55
M
Monica • family_with_children • us
1
I did not feel like home and will never go back.
Pros:

The location was quiet.

Cons:

My room had to be changed because it was dirty and had no phone. The building was under construction/remodel so there is early morning noise. The second room they moved me into was not up to par as a dresser drawer was broken and you could hear people across the hall. There was only one coffee maker in the building and no creamer for breakfast, which was the most minimal. It did not feel like home.

2026-10-28 • via Nuitee
C
Christian • family_with_children • dk
8
Bekvemt sted
Pros:

Parkeringen

Cons:

Morgenmaden. Der var ikke noget fast føde.

2026-10-26 • via Nuitee
M
Mendes • solo_traveller • us
5
Inexpensive place to stay but it is definitely a 2 star hotel.
Pros:

Easy to check out. Comfortable bed.

Cons:

Bathroom shower was not clean; pink mold in corners and door sweep was filthy dirty. Two roaches found in the room ovr a week period. Noisy due to construction.

2026-10-25 • via Nuitee
K
keith • solo_traveller • us
8
Pros:

Great location. Local food is excellent.

Cons:

Construction work being done inside, so week days are noisy.

2026-10-23 • via Nuitee
J
Jorge • couple • us
1
Cons:

Me robaron en el parqueo

2026-10-20 • via Nuitee
S
Sylvia • solo_traveller • us
3
Disappointed in the condition of property and lack of kitchen equipment
Pros:

Staff

Cons:

Old run down under construction

2026-10-18 • via Nuitee
D
Dina • solo_traveller • us
6
My stay was fine other than the fact of the dislikes I quoted above.
Pros:

Easy access, quiet, clean

Cons:

The shower had absolutely no pressure to wash my hair and rinse it. The faucet in the bathroom was so loose it almost fell off. The bed was super hard.
Also very expensive for what was happening in the room.

2026-10-15 • via Nuitee
K
Karen • family_with_children • us
6
Good location
Pros:

Location and price

Cons:

Old amenities

2026-10-15 • via Nuitee
T
Tenaya • extended_group • us
9
2026-10-14 • via Nuitee
C
Cyndee • couple • us
4
Felt more like a motel for traveling transients.
Pros:

Free parking, easy access from freeway, friendly staff

Cons:

Dirty floors; broken exterior doors taped off with caution tape; transient in h 3rd floor hall bagging for cigarette; no clock, coffee maker, or extra blanket in room; no “full breakfast”, only coffee. Oatmeal packets, prepackaged small muffins and Nutrigrain bars in closed cupboard, (no fruit, milk, juice); no morning tv or newspaper; no place to consume minimal food items available.

2026-10-12 • via Nuitee
C
CRundle • solo_traveller • us
1
NEVER AGAIN!
Pros:

Room was clean. Desk staff were helpful once you got their attention. Bed comfortable enough.

Cons:

The hotel was under construction, which we had no idea about before we got there. Construction noise started at 8 am every day. Pool and fitness center inaccessible. Front desk completely unstaffed most of the time. Breakfast was laughably sparse and almost pointless. No shelf in the shower to put soap or shampoo bottles on so everything was all over the floor. Fronts falling off dresser drawers.

2026-10-12 • via Nuitee
J
Jenny • couple • us
5
Cons:

During the night other guests (presumably their children) ran up and down the first floor hallway trying door handles and banging on doors. It was jarring to be woken up by what sounds like someone breaking in. This happened multiple times. At around 130 am someone outside our ground floor window was screaming for about 10 min. Too much going on and no intervention by staff. Typically I wouldn’t write a bad review but it was a terrible night after a super long travel day. Glad we had only booked one night.

2026-10-12 • via Nuitee
T
Teryl • extended_group • us
1
Horrible! Rude staff and disgusting facility
Pros:

Nothing. Staff was rude and unconcerned. It smelled like sewage and there was drug activity

Cons:

Everything! The tv didn’t work and whne we called staff they said sorry call someone Monday. We were checking out Sunday

2026-10-12 • via Nuitee
K
Katherine • couple • us
10
Had a restful night. It was clean quiet and pleasant
Pros:

Aman was exceptional and made our stay very smooth. Thank you

Cons:

No complaints

2026-10-11 • via Nuitee
M
MasoudAlavi • solo_traveller • us
6
Pros:

Spacious room,

Cons:

Outdated facility
Construction in the building
And the breakfast is a JOKE,
It's a terrible coffee and a muffin.

2026-10-09 • via Nuitee
C
Craig • couple • us
7
2026-10-08 • via Nuitee
C
Candyce • couple • us
6
Good for sleep but not really accessible for disabled
Pros:

Had fridge and microwave
Two comfortable beds

Cons:

Not very conducive to disabled. I have a scooter. The first doors open automatically, but 2nd ones did not. Very hard to open and ride my accessible scooter to the elevator. Also could not make room door stay open

2026-10-07 • via Nuitee
A
Ahmed • solo_traveller • eg
7
2026-09-18 • via Nuitee
M
Mario • couple • us
8
2026-09-17 • via Nuitee
G
George • solo_traveller • us
8
2026-09-03 • via Nuitee