Facilities

Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent location / sea view / rooftop
Clean rooms and good housekeeping (majority)
Good breakfast and generally good food
Nice rooftop and quality spa
Cons:
Limited/low-quality drinks in all-inclusive and unclear charges
Short dinner and pool opening hours
Repetitive buffet / limited dessert variety
Noise and poor room insulation in some rooms
Inconsistent detailed cleaning (sheets not changed, under-bed not cleaned) and lift waits

Categories

Cleanliness
8.5
Multiple reviews praise excellent cleanliness and housekeeping ('propreté impeccable', 'limpieza espectacular', 'Schone handdoeken'), though one review notes sheets were not changed for a week and lack of cleaning under the bed.
Service
9
Service is consistently highlighted as a major strength ('Le personnel', 'El personal un 10', 'Personnel aimable', 'personal siempre charmant'); staff described as very friendly and helpful, with a few mentions of reception speaking good French.
Location
9
Location is repeatedly praised (close to the beach, sea views, 'emplacement ideal', 'central gelegen'); many guests cite excellent location and rooftop/sea views.
Room Quality
7.5
Rooms often described as beautiful and comfortable ('habitación espectacular', 'camas son comodas'), but there are notable negatives: poor sound/light insulation, some noise, and at least one report of insufficient room cleaning/detailing.
Amenities
7.5
Amenities like the rooftop and spa receive strong praise ('rooftop est magnifique', 'Spa de bonne qualité'), but there are recurring issues: short pool opening hours, long lift waits and limited pool maintenance.
Value for Money
7
Value is mixed: food and facilities often appreciated, but many guests report low-quality/all-inclusive drinks, limited inclusions, and unclear charges for drinks in half-board, reducing perceived value.
Food and Beverage
7.5
Food receives mixed assessments: several guests praise buffet variety and good meals ('comida buenísima', 'buffets du soir'), while others note repetition, limited desserts, lukewarm dishes, and poor-quality/all-inclusive beverages.
Overall Experience
8
Overall sentiment is positive with many recommending the hotel and calling it ideal for relaxation, balanced by repeated practical complaints (drink quality, meal variety, pool/dinner hours, occasional noise).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Adults-only hotel in the centre of Playa del Inglés, a short walk from the beach, with a pool, rooftop terrace with Atlantic views, spa, gym and buffet restaurant. All rooms are doubles with a private terrace.

Important information:

Please note that male guests are required to wear long trousers in the restaurant.

Please note that drinks are not included with dinner for half board rates.

Please note, only drinks of local brands are included in the All-Inclusive rate.

Adults Only (+16)

Please note that the rooms only have twin beds, therefore there are no double beds

Pool towels may require a deposit. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Infant Policies

    Adults Only (+16)

Location

Guest Reviews

8
Based on 2665 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8
I
Ioana Alexandra • solo_traveller • ch
5
2026-10-31 • via Nuitee
H
HOURDE • couple • fr
10
Pros:

Le personnel ,l équipement et la disposition de l hotel par rapport à la plage.
Tout était parfait

2026-10-31 • via Nuitee
M
Maria • couple • es
9
Repetiremos
Pros:

Hemos repetido, sin duda un lugar limpio, cómodo y con buenas instalaciones.
Pudimos desconectar y descansar.
El personal un 10 sin excepciones.

Cons:

Sigo pensando que el horario de la cena es muy corto sobre todo para los españoles, finaliza a las 21:30 horario de verano y 21:00 horario de invierno.
Nosotros nos llevamos nuestros propios vasos porque ya sabíamos que para zona piscina no permiten cristal, he de decir que ambos jefes de sala nos lo servían sin problema, pero algunos empleados se negaban. Deberían de aclarar un poco eso.

2026-10-29 • via Nuitee
V
Vanesa • couple • es
6
2026-10-28 • via Nuitee
P
Pilar • couple • es
7
2026-10-28 • via Nuitee
S
Sahar • extended_group • nl
9
2026-10-27 • via Nuitee
C
Carla • couple • es
7
Pros:

El personal es muy muy agradable, especialmente Cory que fue muy cercana con nosotros.

Cons:

Los horarios de piscina son muy reducidos hasta las 18, los postres no son variados y el todo incluido es muy reducido con poca variedad y todos los cocktails están ya preparados, la verdad que esperábamos bastante más.

2026-10-26 • via Nuitee
F
Florence • couple • fr
10
Pros:

Le rooftop est magnifique. La variété des buffets du soir.

2026-10-26 • via Nuitee
S
Stéphane • couple • fr
3
Vacances
Pros:

Personnel aimable. Spa de bonne qualité. Petit déjeuner complet et varié. Emplacement ideal

Cons:

La chambre était mal isolée. Très bruyant et beaucoup de luminosité dans la chambre. Prévoir masque de nuit et boule quies. Buffet du soir de qualité moyenne. Très répétitif.

2026-10-25 • via Nuitee
J
Jon Arnar • couple • is
10
2026-10-24 • via Nuitee
M
Myriam • couple • fr
10
Pros:

Hôtel parfait, personnel toujours charmant, propreté impeccable, restaurant idem!!!

Cons:

Rien

2026-10-22 • via Nuitee
C
Cyrille • couple • fr
10
2026-10-22 • via Nuitee
J
Joanna • couple • pl
10
2026-10-22 • via Nuitee
J
John • couple • ie
7
2026-10-21 • via Nuitee
H
Hans • couple • de
10
Pros:

Alles

2026-10-20 • via Nuitee
J
Jasper • couple • be
6
Geen hoogvlieger
Pros:

Centraal gelegen, overal aan en bij

Cons:

Lakens nooit ververst gedurende 1 week
Nooit gepoetst geweest onder het bed
Veel nachtlawaai tot de vroege uurtjes
Lichtinval via venster badkamer
Eten was altijd lauw, nooit warm
Geen duidelijke info rond half pension: drank afrekenen elke avond na avondeten, is water nu betalend of niet, elke ober vertelde iets anders
Lang wachten om lift te nemen en irritant muziekje in de lift

2026-10-19 • via Nuitee
F
Francisco Felix • couple • es
6
2026-10-19 • via Nuitee
C
Cornelia • couple • at
9
2026-10-19 • via Nuitee
A
Antonio • couple • pt
7
Pros:

Limpeza, comida com sabor bom.

Cons:

Qualidade bebidas tudo incluído, e limitadas.

2026-10-19 • via Nuitee
P
Pablo Abilio • couple • es
7
Pasable sin mas
Pros:

El personal es bastante amable. Todos trabajadores encantadores la comida bastante buena y tienen una plancha qué le da un plus y lo hacen muy bien el bar de la terraza está muy bien

Cons:

Lo peor es el bar . Vasos miniatura, bebida de marcas blancas horrorosa .
No hay nada de comida entre horas en todo incluido

2026-10-19 • via Nuitee