Courtyard Pittsburgh Monroeville

Hotels
Courtyard by Marriott
8.6 (269 reviews)
3962 William Penn Highway , Monroeville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good food
Cons:
Issues with cleanliness
Staff service inconsistencies
High prices for amenities

Categories

Cleanliness
7.93
Several guests noted clean rooms; however, issues with cleanliness were raised regarding room service response.
Service
9.4
Most guests appreciated the friendly staff, despite some negative encounters at the front desk.
Location
8.94
The hotel is conveniently located, but some guests had difficulty navigating to it.
Room Quality
8.39
Rooms were generally comfortable and clean, but some issues were reported with room descriptions and amenities.
Amenities
8.92
Renovated rooms and a cafe added positive notes, but WiFi issues were mentioned negatively.
Value for Money
7.88
Several guests felt the rates were too high compared to the amenities offered.
Food and Beverage
8.43
Food was generally rated positively, but there were complaints about high prices for meals.
Overall Experience
8.9
Overall, experiences were mixed, with comfort and cleanliness being the standout features despite several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:12

Property Description

Convenient Location
Situated just 20 minutes from downtown Pittsburgh and the convention center, the Marriott hotel offers easy access to the city's attractions and events.

Modern Amenities
Enjoy a relaxing stay with an indoor pool, free Wi-Fi, and flat-screen TVs in every room. The hotel also features a gym, business center, and the latest GoBoard technology for your convenience.

Dining Options
Indulge in delicious breakfast and dinner at The Bistro, or unwind with a drink at the evening bar. With amenities like a refrigerator and coffee maker in each room, your comfort is guaranteed.

Experience comfort and convenience at Courtyard Pittsburgh Monroeville. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 269 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.9
G
Glenna family_with_children us
9
Pros:

Breakfast was good. Did not eat supper there.
Had room issue that was well taken care of.

Cons:

Room air was not working correctly from beginning. Temp was staying too high in room. Room should not have been used because someone should have noticed issue before giving to us. Was given different room for second night.

2026-04-06 via Nuitee
A
Amy family_with_children us
1
Pros:

The whole time I was there, it was a thunderstorm the lights were off the whole time off and on

2026-04-04 via Nuitee
A
Abe couple us
9
Cons:

Renovation and dirt in lobby
No included breakfast

2026-04-04 via Nuitee
L
Lynda couple us
10
2026-04-02 via Nuitee
R
Ross couple us
8
2026-04-01 via Nuitee
W
Waxler couple us
8
It wasn't horrible, but could have been way better.
Pros:

I liked where we were located. I liked that the shower had detachable sprayers.

Cons:

When we got there to check in, they didn't have a room for us, even though we had reservations. We had to wait about 15 mins for them to go speak to a manager. When they came back, they checked us into a room. We went to our room, and there was only a shower. I specifically chose a bathtub room to soak and relax. I went to ask front desk, she instantly said we do not have bathtub rooms. Was not willing to help accommodate. The bedroom door had to be slammed to shut, as it stuck badly. The bed was not comfortable either.
We checked out on Sunday and left. 5 mins later my phone goes off trying to take $40 out of my account. I call, they said they were giving it back. No it clearly is trying to take it. I am still waiting on my total to go through and get my $40 back.

2026-03-31 via Nuitee
T
Todd solo_traveller us
9
Comfortable and quiet
Pros:

Location

2026-03-29 via Nuitee
J
Jacob couple us
10
2026-03-26 via Nuitee
T
Tom couple us
10
From check in to check out I have no complaints even with construction to the front desk area it was still a clean quite
Pros:

Clean quite and conveniently located

Cons:

Nothing nothing to complain about

2026-03-24 via Nuitee
C
Conley couple us
10
Updated rooms/ still updating help desk
Pros:

Great place to stay. Recently updated halls and rooms.

Cons:

They are currently updating the help desk. Check-in was 4 pm, and you had to be out by 11am. Had issues checking in. I already paid on Booking. I showed them I paid already. It took a while to get checking in. Their system wanted more than I paid on Booking.com. They finally got the system to take the amount that was paid by Booking.com.

2026-03-22 via Nuitee
C
cathy couple us
10
Very nice!
Pros:

We had a wonderful stay. The hotel and rooms were very nice. The staff were very friendly. We will definitely stay there again.

2026-03-16 via Nuitee
B
Barry couple us
8
2026-03-03 via Nuitee
L
Lareda extended_group us
7
For a long weekend it was hard to satisfy children who were looking forward to swimming.
Pros:

The cleanliness. The staff was great.

Cons:

That there was no pool! As stated on booking.com. Also that no free breakfast was included. We specifically picked this hotel for the indoor pool. My children were very disappointed.

2026-02-11 via Nuitee
W
Weber family_with_children us
9
2026-01-20 via Nuitee
D
Dale family_with_children us
9
2026-01-19 via Nuitee
K
Kathleen family_with_children us
9
Relaxing
Pros:

The beds and cleanliness

Cons:

No pool

2026-01-19 via Nuitee
T
Tamiko solo_traveller us
9
2026-01-19 via Nuitee
R
Ronald couple us
5
2026-01-19 via Nuitee
J
Jaina Ajit Kumar solo_traveller in
9
Pros:

every think was reasiably goof

Cons:

Nothin Specific

2026-01-12 via Nuitee
L
Linda family_with_children us
9
Pros:

How close the hotel was to everything.

Cons:

The hotel stated that it had a restaurant in the lobby. The restaurant only opened for breakfast, then closed for the remainder of the day.

2026-01-08 via Nuitee