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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Pet basket
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Design Hotel in the Heart of Genoa
Wellness Centre and Modern Amenities
Indulge in the ultimate relaxation experience with our wellness centre offering an indoor swimming pool, gym, Turkish bath, and hot tub. Each elegantly designed room is equipped with free WiFi, LCD satellite TV, minibar, and a work area for your convenience.
Gourmet Dining Experience and Vibrant Lounge
Start your day with a delicious buffet breakfast at the Blue Lounge & Restaurant, offering a variety of sweet and savoury options, including gluten-free items. Enjoy innovative Ligurian and international cuisine for lunch and dinner, accompanied by a wide selection of wines. Don't miss out on aperitifs with a DJ set, Sunday brunches, and special dinners at the Blue Lounge & Terrace.
Immerse yourself in luxury and book your stay at our 5-star hotel in Genoa now for an unforgettable experience.
All cots are subject to availability.
Please note, at check-in, guests must provide the credit card used to make the reservation.
Pets are not allowed in the Restaurant AreaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 36 per day.
Location
Guest Reviews
Располагается Мелиа на зеленной тихой улице в 20 минутах хода от городского центра. Спа, гараж , расторопный персонал.
Номера уже заметно подуставшие: поцарапанный стол, потертые стены. Вход в ванную за раздвижными дверям практически вплотную к кровати - сомнительное дизайнерское решение.
За завтраком столпотворение. Ресторан небольшой,людей много, еда быстро кончается. Дешевле и вкуснее завтракать на стороне - благо в округе закусочных пруд пруди.
The room was very nicely appointed and larger than I expected. It was a quick stay for us but the staff was very helpful and the check in and valet service was great. The location is a good walk down to Porto Antico especially given the hill but it is a nice walk. We also liked the bar and restaurant in the hotel for drinks and a meal.
No real complaints about the property.
L accueil du personnel et la piscine
This hotel has an excellent location, as well as spacious and very comfortable rooms. It also offers a fully equipped gym and a spa, which unfortunately we were not able to enjoy because there was a family with very noisy and restless children, making it impossible to experience the relaxing spa atmosphere we had expected.
The only negative aspect was the way the breakfast staff approached guests. Not only with us, but with other tables as well, they were consistently rude when checking whether breakfast was included or not. In our case, breakfast was included, yet on the first day the lady insisted that it was not. I had to interrupt my meal to show proof of the reservation until she finally went to the reception desk and returned saying it had been a mistake. The same situation happened with nearby tables, even though we had already informed them of our room number at the restaurant entrance.
On arrival there was someone there to take all our luggage to our room. The reception area is quite far back when you go inside and quite dark. It didn't appea very welcoming.
The room was good with a bottle of water and a chocolate for us. The bathroom had a deep bath. We did find it slippery to get out of so used a towel to help. The shower was good too. Both with Rituals toiletries. The room was cleaned each day.
What let the hotel down was the breakfast room. There just wasn't enough space to get breakfast without waiting for someone to move on. The cereals selection was very poor. To get a decent granola it had to be paid for as extra as did other options. The bread was poor quality too. The food on offer freely was mostly processed. It took ages sometimes to get a cup of tea or coffee. The fruit juice wasn't fresh juice. The cake selection was about the best thing there for me.
What was convenient is a bakery across the road and a local coop nearby.
It was about 30 minuets walk into the centre and there is a bus route near the hotel too. A taxi to the centre is 10 euros and worth it on a hot day.
We didn't use the spa either. It is 20 euros to use the facilities.
While there our cousin has a theft of gifts that she had bought out of the room. Part of the items were found and others not. A refund was given once the receipt was produced. For the distress the hotel gave a small box of biscuits!
I personally wouldn't use this chain of hotels again because of the extra funds that have to be paid for some quality food at breakfast.
The city tax is 5 euros each per night.
O serviço
As massagens mereciam ter local específico.
Room was comfortable with a modern design and very good noise insulation. Staff were very helpful and friendly. High quality breakfast and dinner. Quiet location.
The breakfast/dining room was not in use on my first night and the 'backup' room was very subpar (lighting/seating/ambience). Much better when back in the usual room.
Tout
Rien
Cleanliness and Service
Nothing
Emplacement, restaurant
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