Première Classe Paris Ouest - Nanterre - La Défense

Hotels
Louvre Hotels
5.8 (101 reviews)
16 Rue des Haras, Nanterre, Hauts-de-Seine, 92000 , Nanterre , FR

Facilities

Front entrance ramp
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Secure parking
Proximity to events
Cons:
Unpleasant smells
Poor cleaning
Unfriendly staff
Tiny bathrooms
Room maintenance issues
Safety concerns
Limited breakfast
Problematic booking

Categories

Cleanliness
5.6
The reviews contain several complaints about dirty rooms and unpleasant smells, reducing the score, despite some positive mentions.
Service
6.4
A mixed bag with some guests finding the staff friendly and helpful, while others experienced poor and unfriendly service.
Location
5.5
Location was praised for proximity to certain events, but there were negative comments regarding the surroundings and safety concerns.
Room Quality
4.8
Multiple guests complained about small and cramped rooms with maintenance issues, and only a few found the cleanliness satisfactory.
Amenities
5
Amenities were not discussed extensively, though limited breakfast options and vending were mentioned as negatives.
Value for Money
5.2
Some guests felt the hotel offered value for money, especially during peak events, while others found it overpriced for the quality received.
Food and Beverage
4.8
Complaints about the limited variety and quality of breakfast options negatively impacted this category's rating.
Overall Experience
5.3
While a few guests had a pleasant experience due to friendly staff or clean rooms, the overall sentiment was negative due to size, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 13:51

Property Description

Convenient Amenities:
Make use of complimentary wireless internet access, a TV in the common area, and a vending machine.

Buffet Breakfast:
Enjoy buffet breakfasts on weekdays from 5:30 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Star Rating and Features:
This property boasts an official star rating from ATOUT France and offers amenities like complimentary newspapers, a 24-hour front desk, and multilingual staff.

With modern rooms and strategic proximity to Grande Arche and Paris La Défense Arena, the Première Classe Paris Ouest - Nanterre - La Défense is your gateway to a memorable Parisian experience. Book now to secure your stay in Nanterre!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

5.8
Based on 101 reviews
Cleanliness: 5.6
Service: 6.4
Location: 5.5
Room Quality: 4.8
Amenities: 5
Value for Money: 5.2
Food and Beverage: 4.8
Overall Experience: 5.3
A
Ayman
8
Pros:

Not bad

2024-12-04 via Nuitee
F
francis
8
Pros:

Tres reposant

2024-10-10 via Nuitee
V
Verified traveler
4
Pros:

Le seul point positif est le parking gratuit, la chambre est correcte mais avec une salle de bain minuscule... pas pratique du tout.
Côté équipements le chauffage ne fonctionnait pas, la clim non plus. Sèche-cheveux inexistant, l’accueil n’en dispose pas non plus.
Une odeur désagréable règne dans le bâtiment.
Le soir des odeurs d’égout ressorte.
La literie est vieillotte, sa couine dans tous les sens, le sol les murs et les draps sont brûlé par les cigarettes...
Si vous venez seul pour le boulot et que vous chercher quelque chose de pas cher, pourquoi pas. Mais en famille ou en couple je vous le deconseille.

2024-09-28 via Nuitee
V
Verified traveler
4
Pros:

Les points qui m'ont déçu sont :
- la taille microscopique de la douche,
- l'absence de mitigeur aux robinets et douche,
- la télécommande qui fonctionnait quand elle voulait,
- l'impossibilité d'adapter la température de la chambre (il a beaucoup plu et avec l'humidité j'ai eu froid plusieurs fois).

2024-09-27 via Nuitee
S
sebastien
8
Pros:

Hôtel tout à fait correct pour cette gamme. Personnel agréable, hôtel et chambres propres. Le quartier n'est pas très accueillant mais moins de 5 minutes à pied du tramway T2.

2024-09-19 via Nuitee
A
Alexia family
6
Pros:

Ensemble plutôt correct.
Chambre spacieuse mais salle de bain très très petite ...
Pas de couette, juste un dessus de lit (par ailleurs troué...)
Personnel peu professionnel (arrivée à 2h30, fatiguée, obligée d'attendre 10 minutes avant d'avoir ma facture car ces messieurs préfère t regarder leur série pendant que j'attend DEVANT eux...) attitude à revoir ...

2024-09-18 via Nuitee
M
MARIE CHRISTINE
10
Satisfaisant
Pros:

Bon sejour

2024-09-08 via Nuitee
N
Noel
6
Pros:

Hotel première classe un peu vieillot au niveaux des chambres remonter d egout dans salle de bain a revoir bloc rose robinetterie lavabo qui gouttes pour la douche la douchette ne tien pas en position haute réglage eau chaude aeu froide complètement difficile la chambre 108 .pour le propriétaire vous êtes super bien secteur porteurs fàite une renovation pour le personnel merci tres serviables

2024-08-20 via Nuitee
G
Georgel family
4
Pros:

Was a nightmare. The smell of faeces was awful. We changed first room. The second room smelled also bad but was a little better. We opened the window but same smell of faeces comes from near by seine.

2024-08-16 via Nuitee
A
Alan partner
8
Pros:

Good place to stop off for a night

2024-08-09 via Nuitee
R
Ronald
4
Pros:

Room was clean. Breakfast was nice for the price. Tried to pay with my American Express card. But was denied, eventhough their sign says they do. I used the card elsewhere the same day. I think they wanted the visa surcharge. The front desk staff was not very helpful. The closest metro ststion was 20 minute raxi ride away. The hotel doesn't look like their picture.

2024-08-08 via Nuitee
K
Kidou
8
Pros:

Top

2024-07-01 via Nuitee
C
Choâaib
2
Zero
Pros:

Catastrophique de l’accueil à la chambre

2024-06-27 via Nuitee
C
Charlène
6
Un peu cher pour un premier prix
Pros:

Propreté, personnel et wifi bien.
Pour le reste : correspond à ce que l’on peut attendre d’un premier prix (en dehors du prix que je trouve un peu excessif)
Ma suggestion d’amélioration : améliorez l’indication de l’entrée de l’hotel …

2024-06-15 via Nuitee
C
CORINNE
10
Pros:

Merci pour ce séjour agréable hôtel calme et propre personnel très sympathique et accueillant

2024-04-05 via Nuitee
E
Estelle
2
Pros:

Nous avons passés 2 nuits dans l'établissement sans chauffage et avec le lavabo bouché (impossible de l'utiliser) dans la salle d'eau.
Nous avons signalés le soucis et rien n'a été fait et aucune solution ne nous a été proposée.
La propreté n'était pas trop top.
J'espère que l'établissement nous fera un geste.

2024-03-03 via Nuitee
K
Kevin family
2
Pros:

While the bed was confortable, the property and room where very very very dirty.

2024-02-08 via Nuitee
V
Verified traveler
8
Bien
Pros:

Niveau d'un 1ere classe. Rien a dire pour une nuit, un peu bruyant côté tramway

2024-01-21 via Nuitee
M
Marc
8
Balance between cost and value
Pros:

The hotel is a low budget hotel of many years ago. It is not an Ibis style hotel but it is a hotel for a few nights. The beds and the whole hotel is vey clean. The breakfast is a sandwich with jam and drinkable coffee. For the same price you can get a good sandwich and a coke in the petrol station. It is very situated with a tramline nr 2 direct to la defence. So all by all a 7 on 10 scale

2023-12-06 via Nuitee
S
Shallum
4
Hôtel miteux mais personnel gentil
Pros:

Endroit propre mais hôtel en lui même assez miteux.
Personnel gentil, souriant et accueillant même tard le soir.

2023-10-16 via Nuitee