Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Hotels
•
Homewood Suites by Hilton
8.8 (314 reviews)
800 Jamieson Parkway , Cambridge , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Great amenities
Friendly staff
Cons:
Cleanliness issues
Inconsistent service
Need for renovation

Categories

Cleanliness
8.05
Multiple comments about cleanliness issues such as filthy windows.
Service
9.05
Mixed feedback with notable positive experiences from staff, despite some negative encounters.
Location
9.05
Good location noted, with mention of competitive positioning against other hotels.
Room Quality
8.55
Mention of squeaky doors and uncomfortable pull-out beds.
Amenities
9.55
Great amenities like a pool and full kitchen, with notable satisfaction from guests.
Value for Money
8.05
Concerns about pricing relative to quality, with mentions of better options nearby.
Food and Beverage
9.05
General satisfaction with breakfast, although some wish for greater selection.
Overall Experience
9.05
Generally positive experiences highlighted, with a few significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Spacious All-Suite Accommodations:
Experience the comfort of separate living and sleeping areas, fully equipped kitchens, and free grocery shopping services at Homewood Suites Cambridge-Waterloo.

Convenient Amenities:
Enjoy 24-hour on-site convenience store, free wireless internet, and a 24-hour fitness center during your stay.

Complimentary Services:
Indulge in a free daily breakfast buffet, weekday evening reception, and utilize the outdoor courtyard with barbecue facilities.

Book now and make Homewood Suites Cambridge-Waterloo your home away from home!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 314 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 9.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
N
Nicholas • family_with_children • ca
8
2026-03-10 • via Nuitee
N
NATASHA • solo_traveller • ca
10
Confortable et agréable
Pros:

C’est propre et les lits sont très confortable!

Cons:

N/A

2026-03-09 • via Nuitee
D
Dan • family_with_children • ca
10
2026-03-09 • via Nuitee
J
Jenny • family_with_children • ca
9
2026-03-04 • via Nuitee
D
Dave • extended_group • ca
9
2026-03-02 • via Nuitee
W
Wood • couple • ca
10
I would recommend this hotel for a stay in the Cambridge area. The rooms are older but well kept and comfortable. We als
Pros:

Everything. Staff were lovely and room is clean and comfortable.

Cons:

Well only breakfast meats drying up on heat trays

2026-02-14 • via Nuitee
M
Morawek • family_with_children • ca
9
2026-01-31 • via Nuitee
J
John William • solo_traveller • dk
9
Great extended stay hotel.
Pros:

Great hotel. Very friendly staff. Decent breakfast.

Cons:

Water pressure in shower.

2026-01-30 • via Nuitee
B
brandon • couple • ca
4
2026-01-19 • via Nuitee
C
Cody • family_with_children • ca
10
Beautiful hotel, great experience traveling with my wife and 3 kids
Pros:

Beautiful hotel, staff was very friendly when we checked in and would talk to us whenever we left and came back to the hotel.
My daughter wasn't feeling well one night and I went down to the lobby as they sell food, drinks, medicine to see if they had any kids medical. They didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge.

Cons:

Pool and pool area wasn't very clean.

2026-01-19 • via Nuitee
A
ANDREA • extended_group • it
9
2026-01-19 • via Nuitee
C
Cathy • couple • ca
10
2026-01-02 • via Nuitee
H
Hurst • couple • ca
8
very good
Cons:

breakfast selection could be better.

2025-12-29 • via Nuitee
L
Lisa • family_with_children • ca
8
2025-12-23 • via Nuitee
N
Nicole • family_with_children • ca
4
2025-12-18 • via Nuitee
C
Cathy • couple • ca
10
Perfect
Pros:

Everything!

Cons:

Everything!

2025-12-12 • via Nuitee
S
Saad • couple • ca
9
2025-11-22 • via Nuitee
K
king • solo_traveller • ca
5
FOR PRICE JUST NOT IN BALL PARK --IF YOU WANT A SUITE GO FOR IT
Pros:

GOOD LOCATION ---BREAKFAST OKAY

Cons:

DATED -----PRICE WAS NOT COMPARABLE TO AREA HOTELS--- NEEDS REVAMP-----AMERICAN OWNED

2025-11-13 • via Nuitee
J
Jürgen • couple • de
9
2025-11-06 • via Nuitee
D
Daydr3am87 • Couples
2
Rude front desk staff
Pros:

I requested to be on the first floor back in August for my October stay, which they claimed to never see. So I was moved to a studio suite (from a one bedroom) which was fine. I had to go back the next morning to talk to front desk about change of rate. The RUDE front desk person just scoffed at me that it wasn’t even that much of a price difference. Like I shouldn’t have even come to bother her about changing the rate. I told her as soon as I checked in last night that I did a mock reservation so I knew what the price difference was going to be and she wouldn’t accept the rate. Accused me of using a different property for that rate because she couldn’t find that rate. She kept going back to talk to the manager who couldn’t even bother coming out to speak to me. I requested to speak to the manager after we came back from our appointment. She wasn’t any friendlier with her forced fake smile, just told me the rate is what they changed it too. She emailed me the next day after my husband left a review. So I replied at how rude the front desk girl was. No reply. Not surprised. We won’t be returning, just sorry I wasted a week of my time at this hotel.

2025-10-22 • via Tripadvisor