Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Hotels
Homewood Suites by Hilton
8.8 (333 reviews)
800 Jamieson Parkway , Cambridge , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Great amenities
Friendly staff
Cons:
Cleanliness issues
Inconsistent service
Need for renovation

Categories

Cleanliness
8.05
Multiple comments about cleanliness issues such as filthy windows.
Service
9.05
Mixed feedback with notable positive experiences from staff, despite some negative encounters.
Location
9.05
Good location noted, with mention of competitive positioning against other hotels.
Room Quality
8.55
Mention of squeaky doors and uncomfortable pull-out beds.
Amenities
9.55
Great amenities like a pool and full kitchen, with notable satisfaction from guests.
Value for Money
8.05
Concerns about pricing relative to quality, with mentions of better options nearby.
Food and Beverage
9.05
General satisfaction with breakfast, although some wish for greater selection.
Overall Experience
9.05
Generally positive experiences highlighted, with a few significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Spacious All-Suite Accommodations:
Experience the comfort of separate living and sleeping areas, fully equipped kitchens, and free grocery shopping services at Homewood Suites Cambridge-Waterloo.

Convenient Amenities:
Enjoy 24-hour on-site convenience store, free wireless internet, and a 24-hour fitness center during your stay.

Complimentary Services:
Indulge in a free daily breakfast buffet, weekday evening reception, and utilize the outdoor courtyard with barbecue facilities.

Book now and make Homewood Suites Cambridge-Waterloo your home away from home!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YKF

Location

Guest Reviews

8.8
Based on 333 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 9.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
S
Stefano couple it
8
2026-08-26 via Nuitee
S
SAMUEL solo_traveller ca
6
2026-08-24 via Nuitee
Y
Yvonne solo_traveller ca
7
2026-08-10 via Nuitee
G
gerard family_with_children ca
8
2026-07-19 via Nuitee
L
LEE solo_traveller gb
8
2026-07-15 via Nuitee
P
Pamela solo_traveller us
9
Pros:

The lobby and main floor is stunning.

Cons:

Room we were in was nice but some updating would make it better.

2026-07-14 via Nuitee
P
paul couple ca
8
2026-07-11 via Nuitee
B
Bernice family_with_children ca
6
overall pleasant
Pros:

breakfast and the staff there, basketball court, check in staff great

Cons:

bathroom lighting too low for makeup application, beds are hard, room not made up first day, housekeeper in hall not friendly

2026-07-08 via Nuitee
H
Hurst family_with_children ca
9
comfortable,clean and quiet.
Pros:

The swimming pool,

Cons:

bacon for breakfast,would have been nice!

2026-07-02 via Nuitee
A
Amadou family_with_children ca
10
2026-06-28 via Nuitee
T
Tina couple ca
5
2026-06-02 via Nuitee
M
Michelle extended_group ca
8
Perfect for what we wanted
Pros:

Unfortunately we did not get to breakfast in time.
Room has perfect amount of space for us
Beds were comfy
Room was clean

Cons:

Staff at check in was not as friendly as at check put time

2026-06-01 via Nuitee
T
tammyaA198MS Family
8
Pretty good, but some issues living up to Hilton standards
Pros:

Pros: Location. Away from the busy part of town. Staff very friendly. Lobby area well kept. Breakfast good. Loved the fireplace in the room. Comfortable bed, sofa.

Cons: 3rd floor - icemaker has rust around it, the ice I got tasted weird - when was the last time it was cleaned?? Hallways always hot - saw the temp was always between 78-82 degrees, so when walking to my room, was sweating a lot! I stayed in the 319 suite - had some issues that I did bring attention to staff about. in tub found dead bugs, the jetting part didnt look that clean, so decided not to use it. Decor - one of the pictures needed repair, tape falling off (not a big deal, just a thought). Shower tile had dirt on it - took a wipe and removed some of it - needs a good spraying and brush. Bedspread looks very worn out - needs replacing. The TV next to the bathroom needs to be smaller as it is sticking out beyond the wall - kept running into it going to the bathroom. Needs more usb ports - only one on the desk and wanted to charge my phone next to the bed. Living room lampshade needs to be replaced or clean - there were 2 large dark spots on it. Lightbulb in fan over the bed needs to be replaced.

2026-05-21 via Tripadvisor
K
Kirk extended_group ca
6
2026-05-19 via Nuitee
D
Deborah solo_traveller ca
6
Needs a refresh !!
Pros:

The hotel was quiet and with lots of parking. A fairly good location, easy to find with Google maps.
The grounds were nice and the entrance is easy to find. Has a gym and a pool, breakfast area has nice seating

Cons:

The beds were ok, but not the best. While the bathroom was clean and the kitchen counter was clean, the overall condition of the suite was not great. In particular, the kitchen cupboard doors and light switches have not been cleaned in some time, dirty looking and the bedroom nightstands, bottom shelves were thick with dust. The room over all was "tired" with worn chairs, couch and peeling wallpaper. The price paid for the room should have been a much higher standard...disappointing.

2026-05-11 via Nuitee
J
Joseph family_with_children ca
10
2026-05-04 via Nuitee
A
Anupma solo_traveller in
9
2026-05-04 via Nuitee
P
Peter couple ca
9
2026-04-27 via Nuitee
M
Mehdy family_with_children ca
8
2026-03-17 via Nuitee
S
Shari family_with_children ca
9
2026-03-16 via Nuitee