MacArthur Chambers

Hotels
7.8 (1677 reviews)
201 Edward Street , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Maintenance issues
Poor cleanliness

Categories

Cleanliness
6.19
The shower was not very clean; some rooms had dirty linens.
Service
8.66
Staff were described as nice and helpful, though there were issues with check-in procedures.
Location
9.2
The hotel is praised for its great location near shopping and restaurants.
Room Quality
6.65
Several issues with room conditions, such as rattling air conditioning and dirty components.
Amenities
7.68
Amenities provided were decent, but there were notable issues with the lifts and parking.
Value for Money
7.64
Mixed sentiments about value; some guests felt they overpaid for the condition of the hotel.
Food and Beverage
8.69
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.66
Overall experience varied, with complaints about maintenance and services hindering satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:38

Property Description

Rooftop Pool and Spa for Relaxation: Enjoy a luxurious stay at MacArthur Chambers with a rooftop pool, spa, and BBQ area, perfect for unwinding after a day of exploring Brisbane.

Modern Apartments with Heritage Charm: Stay in one and two bedroom apartments in a heritage-listed sandstone building, each uniquely furnished with modern amenities and stylish decor.

Convenient Location and Amenities: With free WiFi, secure parking, a fitness centre, and a sauna, MacArthur Chambers offers convenience and comfort. Plus, being centrally located near Brisbane Central Station and Queen Street Mall, everything you need is just steps away.

Experience the best of Brisbane at MacArthur Chambers. Book your stay now for a memorable and relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Guests should note operating hours may vary, contact the hotel directly for opening and closing times.

A pre-authorization hold of (AUD 300) on a credit card its required for check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1677 reviews
Cleanliness: 6.19
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 7.66
T
Turner solo_traveller au
9
Pros:

Best location to stay in Brisbane.

Cons:

Excellent room size and a king size bed!

2026-04-11 via Nuitee
L
Lim family_with_children au
10
Love the location. Clean and spacious.
Pros:

Love love the location! There’s a Woolies right downstairs. Great for people with kids who needs loads of snacks on hand.

2026-04-11 via Nuitee
B
Blake couple au
10
2026-04-11 via Nuitee
R
Robyn Kila Ila couple pg
8
It was in the best spot right next to Queen St Mall and next door to Big W and Woolworths.
Pros:

It had a bedroom with its own bathroom. The gas stove was excellent, we managed to cook our food quickly compared to the cook tops. And to top it off, there was a washing machine. And we were able to discard our rubbish via the chute.

Cons:

That the dryer was not working, and the drying rack was a bit too small. Wanted to use the bath tub but the sink plug wasn't there.
The couch in may have had dust, because we were sneezing every time we sat on it. we had to purchase a dishwashing liquid because we preferred to wash the plates by hand.

2026-04-10 via Nuitee
M
Michelle family_with_children au
8
Pros:

Great location, plenty of space, clean and quiet

Cons:

It was ashame that the pool and sauna were not available for use. It would of been nice to have been notified before booking that access to level 9 was unavailable

2026-04-10 via Nuitee
K
Karyn extended_group nz
6
Overall very pleasant but frustrating that couldn’t work swipe card
Pros:

Central location.
Very quiet and restful

Cons:

No view
Had to have assistance with entering car park as swipe card machine not working

2026-04-10 via Nuitee
K
Kristen couple au
9
2026-04-09 via Nuitee
H
haewoong extended_group au
10
2026-04-09 via Nuitee
C
Caroline family_with_children au
10
Pros:

Excellent location. Wonderful rooms. Very clean and comfortable beds.

2026-04-09 via Nuitee
Y
YuHsuan extended_group tw
9
Pros:

地點方便,房間很大,設備齊全。

Cons:

沙發床已經塌陷。

2026-04-09 via Nuitee
A
Anthony solo_traveller au
1
disappointing
Pros:

nice room and comfortable

Cons:

Gas oven and jets did not work. The lights over kitchen did not work the lights and kitchen vent did not work

A number of knobs on light fittings missing

The toilet needs maintenance

2026-04-09 via Nuitee
B
Barker couple au
7
This is a great location and, although some construction is going on, it’s a comfortable place to stay.
Pros:

Great location!
Very convenient- great to have an apartment to cook in

Cons:

Easter break and no staff around.
Not enough carparks
Concerned about smoke in hallways but no way to contact staff

2026-04-08 via Nuitee
family_with_children au
10
2026-04-07 via Nuitee
T
Tili couple au
9
Pros:

The location

2026-04-03 via Nuitee
S
Sheree extended_group au
7
Great location, needs some updating.
Pros:

Close location, large room

Cons:

Renovations, Corridor smelt old and mouldy, lift was being used for renovations..

2026-04-03 via Nuitee
T
Tricia extended_group au
8
Great place to stay but parking to check in and parking in general is a problem.
Pros:

Fabulous location in a beautiful historic building. Our room was a sub-penthouse and was quite spacious and comfortable. Beds were good and water pressure in the shower was also good. Very close to the Queen St Mall, restaurants, cafes and shops. Grocery store is very close also.

Cons:

Really the only downside is the parking. The fact that you can't book parking, the only place to stop and go in to check in is in a loading zone across the road from the hotel and on a very busy street. I had to do the block 3 times before getting a spot in the loading zone. Then to be told that the parking underneath was full and I had to park all the way up at Uptown (old Myer center) and walk back. There needs to be a better system.

2026-04-03 via Nuitee
R
Ruthy family_with_children au
4
2026-04-03 via Nuitee
C
Camilla solo_traveller vu
8
2026-04-02 via Nuitee
E
Emtee557 extended_group au
9
Pros:

The location was fabulous. The apartment was very clean and nicely appointed.

Cons:

The apartment was very clean on arrival. We would have liked fresh towels daily. Perhaps the bin could have been emptied daily. We mainly self catered during our visit, the bin was very full after four days.

2026-04-02 via Nuitee
P
Paul extended_group gb
9
Perfect for a quick stay
Pros:

Central location and lots of character

Cons:

Lots of refurbishment underway

2026-04-02 via Nuitee