MacArthur Chambers

Hotels
7.8 (2055 reviews)
201 Edward Street , Brisbane , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Maintenance issues
Poor cleanliness

Categories

Cleanliness
6.19
The shower was not very clean; some rooms had dirty linens.
Service
8.66
Staff were described as nice and helpful, though there were issues with check-in procedures.
Location
9.2
The hotel is praised for its great location near shopping and restaurants.
Room Quality
6.65
Several issues with room conditions, such as rattling air conditioning and dirty components.
Amenities
7.68
Amenities provided were decent, but there were notable issues with the lifts and parking.
Value for Money
7.64
Mixed sentiments about value; some guests felt they overpaid for the condition of the hotel.
Food and Beverage
8.69
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
7.66
Overall experience varied, with complaints about maintenance and services hindering satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:38

Property Description

Rooftop Pool and Spa for Relaxation: Enjoy a luxurious stay at MacArthur Chambers with a rooftop pool, spa, and BBQ area, perfect for unwinding after a day of exploring Brisbane.

Modern Apartments with Heritage Charm: Stay in one and two bedroom apartments in a heritage-listed sandstone building, each uniquely furnished with modern amenities and stylish decor.

Convenient Location and Amenities: With free WiFi, secure parking, a fitness centre, and a sauna, MacArthur Chambers offers convenience and comfort. Plus, being centrally located near Brisbane Central Station and Queen Street Mall, everything you need is just steps away.

Experience the best of Brisbane at MacArthur Chambers. Book your stay now for a memorable and relaxing getaway.

Important information:

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Guests should note operating hours may vary, contact the hotel directly for opening and closing times.

A pre-authorization hold of (AUD 300) on a credit card its required for check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2055 reviews
Cleanliness: 6.19
Service: 8.66
Location: 9.2
Room Quality: 6.65
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.69
Overall Experience: 7.66
K
Kirsty Aus • solo_traveller • au
8
Pleasantly Surprised
Pros:

The customer service was great.
The location was great.
The room was massive.

Cons:

It's in need of a little love, but I would still stay there again.

2026-07-26 • via Nuitee
M
Merrilyn • extended_group • au
9
Wonderful location and lovely staff.
Pros:

Wonderful position, in the middle of CBD Brisbane. Staff were excellent especially a lovely young lady called Zita, see couldn’t do enough to help us, she always had a big friendly smile.

Cons:

The first time we stayed everything in our rooms were excellent, 6 days later on our return both our rooms had toilet issues, one of the toilets had lost the attachment to the floor so it moved every time is was used and the other one didn’t fill up after use, and, both bedrooms had on suites that had showers over a bath and as more senior people and being short of statuesque it was extremely hard to step into the bath and harder to get out without hurting ourselves. To the point one of party had a nasty fall hoping out of the shower. Caught her leg and fell flat on her shoulder. A suggestion might be to install some hand rails to keep people safe and comfortable. Other than that it was a wonderful location.

2026-07-25 • via Nuitee
E
Edwina • couple • au
8
Spacious. Curtain linings were all off their hooks and hanging down and made the perfectly good curtains look shabby
Pros:

Great place

Cons:

Was very noisy on the street outside during the night. Gym was out of action

2026-07-25 • via Nuitee
G
Gail • family_with_children • nz
10
Spacious apartment in the middle of cbd .. was very comfortable and will definetly stay again
Pros:

Spacious apartment .. clean and smack in the cbd ..

Cons:

Internet was non existent..

2026-07-25 • via Nuitee
M
Mary • solo_traveller • au
8
Pros:

Central location.. very clean, spacious. Helpful staff.

Cons:

N/a

2026-07-24 • via Nuitee
C
christine • couple • au
10
Will definitely make this our place to stay on our next visit to Brisbane
Pros:

The location was fantastic close to supermarket shops restaurants transport
The room was fantastic good quality furniture and layout
Bed was extremely comfortable great shower
The building had a fantastic museum

Cons:

Nothing I could think of we really enjoyed our stay

2026-07-24 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Great location to everything. Great view from the Penthouse. A very large living space.

2026-07-24 • via Nuitee
J
Jamie • family_with_children • au
4
Enjoyed the location in conjunction to our reason for the stay
Pros:

Location was good. Staff were super helpful and friendly.

Cons:

The room had mold most places from ceiling with old leaks not patched up properly to the carpet from said leaks. Dust all over the place on top of most edges and surfaces. Beds were not comfy shower heads leaked every where. Dishwasher was broken. Oven was hard to figure out since pictures were worn out and no manual. Walls were also dirty. Does not seem to be a lot of upkeep.

2026-07-23 • via Nuitee
J
Jo-anne • family_with_children • au
10
Pros:

Gret facilities and location

2026-07-23 • via Nuitee
S
Steve • solo_traveller • au
9
Pros:

Location and history of the building.

Cons:

Nothing

2026-07-23 • via Nuitee
D
Dyah • solo_traveller • id
9
Pros:

It is a historic building; you should make time to visit its museum.

2026-07-22 • via Nuitee
L
Lee • solo_traveller • au
10
Perfect location and huge rooms
Pros:

The apartment rooms are HUGE. They have everything you need when you're away from home, including a full kitchen with a large fridge. The location is also amazing, with Woolworths, Big W just to name a couple in the same building. This is my go to any time I'm in Brisbane from now on.

2026-07-21 • via Nuitee
R
Ron • solo_traveller • au
5
satisfactory to sleep
Pros:

Location close to work

Cons:

Bed soft with a dip in mattress
Door to bedroom falling off hinge door not functional
Shower only available inside a bathtub (challenging access)
Bed has big timber legs 9that I bumped into, as no soft lighting available to leave on for bathroom access at night)
TV not able to use Netflix, Stan only Foxtel available
Pool area noted as closed for construction, only to find out when I checked out that pool open only Gym closed ;-(

2026-07-21 • via Nuitee
J
Jhon Rey • couple • au
10
2026-07-20 • via Nuitee
J
Janet • extended_group • nz
9
The hotel has an "Olde Worlde" charm.
Pros:

The 2-bedroomed apartment was very spacious. There was double glazing to keep the traffic noise down. The location was excellent, as it was a very short stroll from the busy Queen St Mall with its shops and eateries. It was a nice walk to the end of the Queen St Mall and across the river to the interesting South Bank area. The hotel is a conveniently short walk with (wheeled) suitcases from Central train station which is a very convenient 20 minute train-ride away from Brisbane airport.

Cons:

It was winter, so the man-made beach on South Bank was closed for maintenance.

2026-07-20 • via Nuitee
P
Petra • solo_traveller • au
10
Exceptional
Pros:

Perfect location, exceptional apartment above expectations.

2026-07-20 • via Nuitee
S
Sam • extended_group • au
7
Pretty Good
Pros:

Good value for money. Second time staying here - although this stay was not as good as the previous. Location is excellent, just a short walk from pretty much anywhere within the Brisbane CBD.

Cons:

WiFi did not work. Sofa bed was very uncomfortable, would not recommend using it if you don't have to, just book a bigger room. One of the showers was also a bit temperamental to get going.

2026-07-20 • via Nuitee
S
Sujith • family_with_children • au
9
2026-07-20 • via Nuitee
R
Rhiannon • solo_traveller • au
10
Perfect Location
Pros:

Location is perfect for a weekend in the city
Apartments are large and comfortable

Cons:

Nothing!

2026-07-19 • via Nuitee
P
Paula • extended_group • au
9
Great city stay - would recommend
Pros:

The staff were really friendly. The location was great and the apartment had everything we needed. We only had a 1 night stay but we could easily have stayed a week with everything available in the apartment for a longer stay.

2026-07-19 • via Nuitee