voco Madrid Retiro by IHG

Hotels
•
Voco
8.7 (3053 reviews)
Calle Pez Volador 11 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Good breakfast options
Cons:
Small room size
Issues with hot water
Elevators too small
Odor issues in some areas

Categories

Cleanliness
8.65
The reviews mention that the rooms are clean and well-maintained.
Service
9.15
Many reviews highlight the friendliness and professionalism of the staff.
Location
8.65
Described as quiet and close to public transportation, though some reviews note it's a bit far from the city center.
Room Quality
8.65
Rooms are generally comfortable, but some mention small size and issues with combined beds.
Amenities
8.65
Positive comments about the little amenities provided, though some mention issues with fridges.
Value for Money
8.35
Some reviews mention that prices seem high for the offered services but overall perceived value is decent.
Food and Beverage
8.65
General satisfaction with breakfast options, although some mention needing improvements.
Overall Experience
8.85
Overall satisfaction with the experience, despite some minor issues reflected in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Design Hotel near Retiro Park
voco Madrid Retiro, an IHG Hotel offers a stylish stay just steps away from the beautiful Retiro Park. Enjoy modern, air-conditioned rooms with free Wi-Fi and flat-screen satellite TV.

Gardens and Gastronomy
Relax in the hotel's charming gardens or indulge in delicious international buffet meals at Ibiza Restaurant. Unwind with a drink at the bar or grab a quick snack at the café.

Convenient Location
Explore the city with ease - the hotel is a short walk from the historic city centre and iconic museums. With a metro station nearby, reaching top attractions like IFEMA Centre and Barajas Airport is a breeze.

Book now for a delightful stay at voco Madrid Retiro, an IHG Hotel.

Important information:

Please note that motorbike parking is available and costs EUR 15 per day.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the cost of breakfast for children between 3 and 7 years is EUR 12 and from 8 and 15 years is EUR 15 per day, per child.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3053 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.85
P
Patricia • couple • es
10
2026-04-16 • via Nuitee
A
Angel • solo_traveller • es
10
Hotelazo en Madrid
Pros:

Todo perfecto, habitacion y personal de diez. Desayuno ok.

Cons:

Todo ok.

2026-04-15 • via Nuitee
M
Małgorzata • couple • pl
10
2026-04-15 • via Nuitee
B
Benji • couple • mt
9
2026-04-15 • via Nuitee
R
Raquel • family_with_children • es
10
2026-04-15 • via Nuitee
E
Eva • family_with_children • es
8
2026-04-14 • via Nuitee
P
Philippe • couple • fr
9
Exactement comme espèré !!
Pros:

Tout, l’emplacement, la disponibilité du personnel, leur gentillesse et leur professionnalisme
Le calme est exceptionnel
Très confortable

Cons:

Rien

2026-04-14 • via Nuitee
P
Paco • couple • es
9
Bien situado cerca del parque del retiro para ir al Movistar Area
Pros:

Cama cómoda. Baño completo y limpio con todo lo necesario. El calentador de agua junto con las infusiones y café soluble. Bastante silencioso

Cons:

Solemos echar de menos una pequeña nevera para dejar agua que se enfríe como algún alimento que nos llevemos a las excursiones. El precio del desayuno me parece excesivo cuando hay cafeterías cerca del hotel

2026-04-13 • via Nuitee
T
TAMARA • family_with_children • es
9
2026-04-13 • via Nuitee
S
Sabrina • couple • us
9
Pros:

Spacious room and bathroom

Cons:

Location

2026-04-13 • via Nuitee
M
MARIA DEL MAR • extended_group • es
9
2026-04-12 • via Nuitee
• couple • se
7
2026-04-11 • via Nuitee
S
Saidakhmadkhodja • solo_traveller • uz
6
2026-04-09 • via Nuitee
Y
Yanira • family_with_children • es
9
2026-04-09 • via Nuitee
L
Lucy • solo_traveller • es
10
Eapectacular
Pros:

Todo. La ubicación, habitaciones cómodas y con estilo agradable. Todo muy limpio, personal atento

Cons:

Nada

2026-04-08 • via Nuitee
E
ESLAVA • family_with_children • es
5
Pros:

Ubicacion , baño de la habitacion

Cons:

En la habitacion tienen una botella de agua vacia donde dice " tenemos un detalle para ti " toca bajar a la recepcion a poner el agua. Eso no me parece un detalle de un hotel de 4 estrellas

2026-04-07 • via Nuitee
M
María Llanos • family_with_children • es
10
Pros:

Que tenga garage

Cons:

Nada

2026-04-06 • via Nuitee
C
Christophe • solo_traveller • gb
8
wonderful hotel, nice team overall.
Pros:

Overall hotel quality, staff at reception.

Cons:

The cleaning lady came to my bedroom without asking or knocking to the door in the morning...
A bit scary, and inappropriate....

2026-04-06 • via Nuitee
E
Elena • couple • es
10
Pros:

Estancia inmejorable. La habitación y la cama son comodísimas, y no había nada de ruido. Pudimos descansar muy bien y repetiría sin duda.

2026-04-06 • via Nuitee
M
Michael • family_with_children • gb
9
Very Good Hotel in convenient area
Pros:

Very comfortable room, spacious, perfect bed and pillows, good shower room, coffee making facilities were good, safe and fridge at no cost. Nice greeting on arrival. Good location with bus, metro, restaurants, cafe, shop nearby.

Cons:

A drainage smell in the corridor needs fixing but this did not adversely affect our stay.
Noisily hoovering in the corridor at 9am on a Sunday morning woke us up - quite annoying.

2026-04-06 • via Nuitee