voco Madrid Retiro by IHG

Hotels
•
Voco
8.7 (3053 reviews)
Calle Pez Volador 11 , Madrid , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Good breakfast options
Cons:
Small room size
Issues with hot water
Elevators too small
Odor issues in some areas

Categories

Cleanliness
8.65
The reviews mention that the rooms are clean and well-maintained.
Service
9.15
Many reviews highlight the friendliness and professionalism of the staff.
Location
8.65
Described as quiet and close to public transportation, though some reviews note it's a bit far from the city center.
Room Quality
8.65
Rooms are generally comfortable, but some mention small size and issues with combined beds.
Amenities
8.65
Positive comments about the little amenities provided, though some mention issues with fridges.
Value for Money
8.35
Some reviews mention that prices seem high for the offered services but overall perceived value is decent.
Food and Beverage
8.65
General satisfaction with breakfast options, although some mention needing improvements.
Overall Experience
8.85
Overall satisfaction with the experience, despite some minor issues reflected in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:14

Property Description

Design Hotel near Retiro Park
voco Madrid Retiro, an IHG Hotel offers a stylish stay just steps away from the beautiful Retiro Park. Enjoy modern, air-conditioned rooms with free Wi-Fi and flat-screen satellite TV.

Gardens and Gastronomy
Relax in the hotel's charming gardens or indulge in delicious international buffet meals at Ibiza Restaurant. Unwind with a drink at the bar or grab a quick snack at the café.

Convenient Location
Explore the city with ease - the hotel is a short walk from the historic city centre and iconic museums. With a metro station nearby, reaching top attractions like IFEMA Centre and Barajas Airport is a breeze.

Book now for a delightful stay at voco Madrid Retiro, an IHG Hotel.

Important information:

Please note that motorbike parking is available and costs EUR 15 per day.

Please note, when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the cost of breakfast for children between 3 and 7 years is EUR 12 and from 8 and 15 years is EUR 15 per day, per child.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 26 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3053 reviews
Cleanliness: 8.65
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.35
Food and Beverage: 8.65
Overall Experience: 8.85
M
Miguel • family_with_children • es
10
Habitación de lujo. Excepcional.
Pros:

La ubicación, cerca del parque del retiro pero en zona muy tranquila.

Respecto al hotel, por disponibilidad nos hicieron upgrade de habitación sin subir el coste y estaba todo genial. Muy bonito y detalles cuidados. Todo limpio y el personal muy atento y amable.

2026-02-14 • via Nuitee
C
Carlos • extended_group • es
8
Acogedora
Pros:

El personal muy agradable y las instalaciones grandes

Cons:

Que la carga para enchufar el coche no estuviera operativa, se que no es cosa del alojamiento pero de primeras no nos indicaron que no funcionara y perdimos tiempo intentando ver si cargaba o no.

2026-02-12 • via Nuitee
P
Prunner • solo_traveller • at
10
2026-02-12 • via Nuitee
M
Marco Juan • family_with_children • es
9
Cons:

El colchón y la almohada muy blandas.

2026-02-11 • via Nuitee
C
Christian • family_with_children • ch
9
2026-02-10 • via Nuitee
B
Beatriz • couple • es
10
2026-02-10 • via Nuitee
D
Davile • family_with_children • es
8
Excelente estancia: comodidad extrema y ubicación estratégica
Pros:

Lo mejor de mi estancia fue, sin duda, el descanso: la cama es de las más cómodas que he probado en un hotel. Las instalaciones están muy cuidadas y la ubicación es inmejorable para moverse por la zona. Respecto al desayuno, aunque ofrece las opciones clásicas de un buffet de hotel sin grandes sorpresas, la calidad de los productos es muy buena. Una opción totalmente recomendable.

Cons:

Como único punto a mejorar, el lavabo de la habitación es algo pequeño y cuenta con poco espacio para organizar los artículos de aseo. De todos modos, es un detalle menor que no empaña para nada una estancia excelente.

2026-02-09 • via Nuitee
D
Davile • couple • es
8
2026-02-09 • via Nuitee
B
Belen • family_with_children • fr
7
2026-02-09 • via Nuitee
M
Mitchell • solo_traveller • es
8
2026-02-09 • via Nuitee
J
Juan Carlos • couple • es
10
Pros:

Ubicación perfecta ya que íbamos a las RESAD.

2026-02-08 • via Nuitee
M
Maria Paz • extended_group • es
10
Excelente hotel y excelente desayuno
Pros:

En realidad todo, la amabilidad del personal, las instalaciones, el desayuno extraordinario y la ubicación

Cons:

Nada

2026-01-30 • via Nuitee
R
Rosa • solo_traveller • es
10
Pros:

La atención personal.

Cons:

Un poco caro.

2026-01-30 • via Nuitee
J
JESUS ANGEL • solo_traveller • es
10
Un lugar apacible
Pros:

Cama comodisima. Bella habitación

2026-01-29 • via Nuitee
P
Perez Miranda • couple • es
9
2026-01-27 • via Nuitee
O
Oliver Soba • family_with_children • es
10
2026-01-27 • via Nuitee
J
Juan José • family_with_children • es
10
2026-01-26 • via Nuitee
T
Tapas Kumar • extended_group • in
8
2026-01-26 • via Nuitee
P
Paula • solo_traveller • es
9
2026-01-25 • via Nuitee
A
Alexandros • family_with_children • gr
10
Pros:

Πολύ καθαρό και άνετο δωμάτιο.

Cons:

Το mini bar ήταν άδειο δεν υπήρχε ούτε νερο.
Έπρεπε να κατεβαίνουμε στο bar για οτιδήποτε.

2026-01-25 • via Nuitee